--- title: "Page 5 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is Adit the right Dental solution for you? Explore 304 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=5" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Adit 4.7 (304) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 5 - Reviews of Adit ## Showing most helpful reviews Showing 101-125 of 304 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Judy R. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Office Manager " November 5, 2025 5.0 Adit has been a valuable tool for our practice, and we’d recommend it to other dental offices looking for an all-in-one communication and growth platform. Pros All-in-One Platform – Combines multiple tools (online scheduling, patient reminders, call tracking, reviews, forms, analytics, and more) in one place, reducing the need for multiple vendors. Cons If there’s one area for improvement, it would be the learning curve during setup — with so many features available, it takes some time to get everything customized to fit your office’s workflow. A bit more flexibility in certain templates and reports would also be nice. Review Source VR Verified Reviewer Dentist Hospital & Health Care Used the software for: 6-12 months ### "Great all inclusive platform for efficiency and analytics" July 24, 2025 5.0 Overall adit has been a valuable asset to my practice, and I look forward to the other improvements that will happen with the software over time. Pros User interphase and the practice analytics have been vital to having a good pulse on my practice. The integrations with my practice management software has also been extremely helpful to see all things happening in my practice in a streamlined view. Cons Initial setup took some time, and transferring forms took time but the support that was given by the adit team has been great. Switched from [Yapi](https://www.capterra.com/p/120854/YAPI/) better integration with practice management software Review Source German M. Manager Hospital & Health Care Used the software for: 1-2 years ### "A Comprehensive Solution for Growing Dental Practices" October 29, 2025 5.0 Our overall experience with Adit has been very positive. The platform helped streamline patient communication and marketing, and the integration with our practice software made tracking performance easy. Their support team is responsive, and the tools they provide have definitely added value to our practice. Pros We really liked how everything is in one place marketing, patient communication, and integration with eaglesoft. The platform is easy to use, the support team is great, and the tools helped us reduce no-shows and track results clearly. Cons it takes time to learn the platform , and you need some patience to start seeing results Review Source JG Jacque G. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Highly recommend Adit" September 8, 2025 5.0 Pros Adit is very easy to use and is a good value for the cost. The customer support has been top notch. Cons I wish there were a larger sample forms library. We do a wide variety of procedures that I would like forms for. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reason for choosing Adit The cost was the big reason we chose Adit. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Expensive and customer support was lacking. Review Source VR Verified Reviewer Business Manager Hospital & Health Care Used the software for: 6-12 months ### "Adit is #1" August 19, 2025 5.0 Overall, Adit has been great! The call tracking feature is the best! It's easy to use and the cost is very competitive. Pros The dashboard is very useful. It allows our staff to check schedules, track calls and messages and communicate with our patients anytime, anywhere. Cons I'd like to have more reports that can gather more information from Dentrix and import those reports to Excel. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Ease of use, cost, customer service and the patient communication system/voip phones Review Source JC Jamie C. Office Manager Medical Practice Used the software for: 2+ years ### "Office Manager" November 19, 2025 5.0 Pros Very easy to use when contacting patients with their appointments and questions. We use it to take payments, send links for them to fill out new patient forms as well as consent forms. It is also useful to send links so they can leave us google reviews. Cons Sometimes there are issues when interacting with Dentrix specifically with posting payments to the patients ledger Review Source AR Atena R. Manager Cosmetics Used the software for: 1-2 years ### "Adit for dental practice " October 7, 2025 5.0 We’re so happy to be working with Adit! Our office has seen a big boost since we started with them — it’s truly made a difference in our growth and efficiency. \[sensitive content hidden\] is always available and incredibly helpful whenever we need support, and \[sensitive content hidden\] constantly brings great new ideas to help us improve and grow even more. Pros They response to your questions so fast and they are always available. Thank you, Adit, for being such a reliable and innovative partner for our dental practice! Cons The only challenge we’ve faced is that their team works in a different time zone, which sometimes makes scheduling a bit tricky. Also, we’ve had some difficulties getting our Google phone number updated to our real office number. Review Source DR Danial R. Dentist Medical Practice Used the software for: 1-2 years ### "Adit Review" November 5, 2025 5.0 great experience. we have been with Adit for about 2 years and will continue using them. We are still opening more offices and will use them going forward. Pros The team is great. very helpful and does a great job. Their work is as described and the payment systems work very well and at a very reasonable fee. Was easy to learn the software and the team learned quickly how to use it. Cons I don't have any negative experiences with Adit at this point. Customer service availability over the weekend would be nice though but not a huge deal for us. Review Source RK Rani K. Practice owner Hospital & Health Care Used the software for: 2+ years ### "Great platform" November 5, 2025 5.0 Great overall experience! Love how the team is very friendly to interact with. Easy to set up and good service. Pros I have been with Adit for about 5 years now and they are best value for money when it comes to monthly marketing package. Love how they have a success team assigned to you and they conduct monthly meetings to ensure smooth functioning. Love their platform integration with dental practice management software. Cons Sometimes there is a learning curve- It takes a while to have changes reflect on your end on the website Review Source KC Kaitlin C. Patient Admin Hospital & Health Care Used the software for: 6-12 months ### "Patient Admin" November 11, 2025 5.0 My overall experience with Adit has been nothing but positive. It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new patient paperwork. Pros Adit is extremely easy to navigate and made where any support required comes quickly and hassle free. Cons My one con about Adit is you can not message someone who is not a patient in the system. The number must already be entered into the system you can not simply type it in. Review Source SC Stephanie C. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software-Great customer service. " June 25, 2025 5.0 We like it and it does most everything we need it to do. I also wish treatment plans would pull from Dentrix a little better. Pros It is easy to use, and customer service is top knotch! We like how payments post directly to Dentrix, and we can set up recurring payments for our membership plan. Cons Sometimes works a little slow, but could be internet. My least favorite thing is Adit Pay, I just wish there were better ways to edit payment plans and credit card info because so many people get hacked these days. It is such a pain to edit a credit card, but that may also be a security issue. Alternatives considered [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit The all on one feature and customer service Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) It kept losing it's connection with our practice managment system and customer service was horrible. Review Source KT Kini T. Dentist Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Comprehensive All in 1 Communication Confirmation System, Analytics, and Reviews" May 16, 2025 5.0 Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other competitors like SmileReminder, Demandforce, Weave, Revenuewell, etc. Not only is it a communication system but its an Analytics system like Dental Intel but its included in their packaged program. And it has a review system that can be automated. Its Nice!!! Pros Another colleague doctor talked about Adit at a CE Course meeting. He showed me all the things it can do like phone app and communicating with patient and calling them through your cell phone and patients only see your office phone number. You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way better pricing than other competitors that offer only 1-2 things for a higher price. Cons The Review System can be improved by not having patient log in to leave a review or a person who doesn't have a Gmail account. This would make it so that the patient will be incline to do the review. I believe its one of the holdups. I had to hire birdeye who has this feature where patients leave direct reviews and the verbage in asking for the review is the best. I have now gotten more reviews from people who have been long time patients but never left reviews due to this issue I am describing to you. Either Birdeye has a deal or a way with google to do so to allow this or its the way they are setup in their design. Adit team needs to look into this and make it so that your review system can do the same. For now i put a hold on Pozative because we just aren't getting reviews through this design system. If you are able to do this, then i will start using it again, but i'm locked in for 1 year with Birdeye. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Limited mass text, had to do 1 at a time. Horrible. Can't fill up schedule with 1 text at a time. Review Source AM Archannaa M. Office manager Insurance Used the software for: 1-2 years ### "Dental office Manager " November 14, 2025 5.0 Pros A great platform with all the tools needed to streamline communication, scheduling, and patient engagement in any dental or medical office. They offers a full suite of easy-to-use tools that make communication, scheduling, and patient engagement so much smoother our office Cons Everything is perfect No complaints. Will recommend to everyone. This best tool for any of the medical or dental office Review Source JV Joy V. Dental Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "“All-in-One Solution for Dental Offices”" September 18, 2025 5.0 Overall, my experience has been very positive. Adit makes it much easier to manage front desk tasks, streamline patient flow, and reduce no-shows. Their customer support team has also been responsive and helpful whenever I had questions. Pros The all-in-one platform is really convenient. I especially liked how user-friendly it is for scheduling, reminders, and patient communication. It saves a lot of time compared to using multiple systems. Cons The initial setup and learning curve can take a little time, and some features could be more customizable. Review Source LC Lisa C. Business Operations Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Business Operations Manager" May 20, 2025 5.0 We’ve genuinely enjoyed using it and highly recommend Adit to other practices looking to streamline their workflow Pros We've been using Adit at our dental practice since January, and it's been a game-changer! From the start, the onboarding process was as close to seamless as you can get. The phone system is excellent—clear, reliable, and easy for our team to navigate. The features Adit offers are incredibly helpful and have made our day-to-day operations more efficient. Everything from patient communication to appointment management has been simplified. Cons What I liked least about Adit was the initial phone setup process. While the system itself works great now, the onboarding experience was a bit challenging. Since everything is handled remotely—either over the phone or through web support—there were moments where communication felt unclear or things got lost in translation. It would have been helpful to have more hands-on guidance or in-person support during that phase. That said, once everything was up and running, the platform has proven to be extremely helpful and efficient. It just took a little extra patience in the beginning to get things dialed in. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit More for the $$ and it seemed more seamless Review Source NR NOEL R. OFFICE MANAGER Consumer Services Used the software for: 2+ years ### "THANKS ADIT" November 11, 2025 5.0 GREAT PLATFORM WITH MANY FEATURES AND LOTS OF HELP NAVIGATING FROM SUPPORT, THE INTEGRATION WITH OTHER PLATFORMS ARE GREAT Pros THE FEATURES ARE GREAT, THE SUPPORT IS HELPFUL, I LIKE THAT IT HANDLES OUR REMINDERS AND ALLOWS US TO USE MESSAGING Cons I HAVE NO COMPLAINTS ON THE ADIT PLATFORM, THE ONLY FEEDBACK I GET IS THAT PATIENTS GET TOO MANY NOTIFICATIONS Review Source cB chelcie B. schedule coordinator Cosmetics Used the software for: 2+ years ### "Schedule coordinator " October 28, 2025 5.0 Pros easy to communicate with our patients and makes sending paper work so much easier. It helps us track how many phone calls and that is a major plus Cons When sending paperwork sometimes we send more than one form and there are times where adit will not send the correct forms Review Source MP Mike P. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great platform and easy to use!" October 29, 2025 5.0 Great so far, even better customer service! The response times to get help are quick and every issue is ticketed and responded to. Pros Ease of use, functionality, variety of useful tools. Customer service is great and responsive. The platform is simple as well. Cons There is a slight lag between functions. Some reports can be confusing without any training or guidance. Review Source MH Maddy H. Office Manager Medical Practice Used the software for: 1-2 years ### "Our office loves Adit! " October 27, 2025 5.0 Pros The team at Adit is wonderful! They go above and beyond to ensure that their product is working efficiently and effectively for your practice! There is a very low learning curve to using the software which is also awesome! Cons We have had very few cons with Adit, mainly bugs or issues with the app, call flow, or reminder messages. However, each time these arise the team is able to fix it as quickly as possible! Review Source YM Yvette M. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "5-stars in my book!" May 1, 2025 5.0 My experience with Adit has been great from the start. The onboarding was very smooth and they made the transition from our prior provider to Adit a painless one. Everything is so intuitive - I cannot imagine managing my practice without it. We are currently down a person at the front, and with the mobile app I am able to field calls even when I'm not physically in the office. Pros Adit provides a comprehensive solution that fully integrates with our PMS and makes my life so so much easier. The platform is easy to use, the mobile phone app is good, and it does everything I want it to do! Cons If I could change anything, it would just be to add features to the mobile app like payment requests and scheduling. But otherwise, I have no cons. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Initially for budget reasons, but after about 5 minutes, I have to say the reasons were immeasurable. Everything works better and faster and makes my life so much easier. Review Source DO Dejah O. AOM Consumer Goods Used the software for: Less than 6 months ### "Horrible experience with Insurance billing " April 13, 2026 2.0 I am deeply disappointed with them. We hired for insurance billing and it is a mess. Its like their staff have no clue what to do. Literally asking US questions that someone with NO Dental experience would be asking. Def Def NOT recommend for Insurance. Their Software is ok Pros The software system, phones, messaging works great. Their Insurance billing 0 of out 10 NOT recommended Cons We hired Adit to take care of our insurance billing and so far it has been a disaster! We are losing money, not recommended at all!! Review Source AB Ashley B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Adit is great fro dental offices" July 29, 2025 5.0 Its been great! Whenever weve had a concern or a question about something they are quick to respond and help us out. Pros That it is integrated seamlessly into OpenDental and is user friendly for all staff. The text to pay feature is a hit with our patients and makes collecting so much easier and quicker. Cons I wish the App allowed you to do a bit more then it does. For instance you can over ride the voicemail for emergencies but can't change the days and times the phones are on or off from the app. We work every other friday and its a pain to remember to log in and do it. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit included everything at a lower price then Weave did. Review Source AS Aurora S. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Excellent experience and service!" September 10, 2025 5.0 Our experience with Adit has been low-stress. This has been great, as we have had numerous difficulties with previous communication platforms we have used. It is refreshing to have a team of people working with us to help our days go smoothly! Pros The prompt attentiveness has been great! Any question or concern we have has been addressed and resolved very efficiently! The Adit app is much more user-friendly than most others we have seen! Cons My only concern is the mandatory need for patients to have an email address on file in order to accept a payment from them. Some of our elderly patients do not have email addresses and would like to be able to pay by credit card. I do understand Adit is working on a solution to this concern. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We were misled into believing features of Weave would work with our software. Integration with our PMS was very poor. Customer service was poor and representatives did not seem knowledgeable enough to resolve any concerns we had. Review Source II Ioana I. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Every dental office admin would love Adit" November 10, 2025 5.0 Pros The value for money is truly unbeatable, costumer service is the best. The switching over experience was flawless, they explain everything in detail and you are good to go in a day! Cons Nothing not to like. Besides the occasional screen freeze, which might actually be from our computer, and not the app, we really did not encounter any problems. Even more, every time the call us to check on how we're doing (no other apps do this!), they give us a new feature or a good advice/hint. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit is less expensive and has way more features Review Source JO Jackie O. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Very happy with Adit" September 5, 2025 5.0 Overall experience has been 5 stars. If we experience a hiccup, customer service is available right away to fix any problems. Pros Easy to use. Top-tier customer service. Seamless integration. Able to text message coworkers from anywhere. Cons Would like some more customized features, such as notifications when another team member is responding to a text message, so multiple replies are not received. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing Adit The other company didn't offer all that we needed Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We were experiencing too many errors that were affecting patient care. 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