--- title: "Page 5 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is Adit the right Dental solution for you? Explore 300 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=5" page_type: "reviews" language: "en" --- Adit 4.7 (300) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 1st, 2026 # Page 5 - Reviews of Adit ## Showing most helpful reviews Showing 101-125 of 300 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Atena R. Manager Cosmetics Used the software for: 1-2 years ### "Adit for dental practice " October 7, 2025 5.0 We’re so happy to be working with Adit! Our office has seen a big boost since we started with them — it’s truly made a difference in our growth and efficiency. \[sensitive content hidden\] is always available and incredibly helpful whenever we need support, and \[sensitive content hidden\] constantly brings great new ideas to help us improve and grow even more. Pros They response to your questions so fast and they are always available. Thank you, Adit, for being such a reliable and innovative partner for our dental practice! Cons The only challenge we’ve faced is that their team works in a different time zone, which sometimes makes scheduling a bit tricky. Also, we’ve had some difficulties getting our Google phone number updated to our real office number. Review Source JV Joy V. Dental Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "“All-in-One Solution for Dental Offices”" September 18, 2025 5.0 Overall, my experience has been very positive. Adit makes it much easier to manage front desk tasks, streamline patient flow, and reduce no-shows. Their customer support team has also been responsive and helpful whenever I had questions. Pros The all-in-one platform is really convenient. I especially liked how user-friendly it is for scheduling, reminders, and patient communication. It saves a lot of time compared to using multiple systems. Cons The initial setup and learning curve can take a little time, and some features could be more customizable. Review Source JC Jamie C. Office Manager Medical Practice Used the software for: 2+ years ### "Office Manager" November 19, 2025 5.0 Pros Very easy to use when contacting patients with their appointments and questions. We use it to take payments, send links for them to fill out new patient forms as well as consent forms. It is also useful to send links so they can leave us google reviews. Cons Sometimes there are issues when interacting with Dentrix specifically with posting payments to the patients ledger Review Source AS Angie S. Admin Medical Practice Used the software for: 6-12 months ### "Adit helps with things that take time " February 2, 2026 5.0 Great 5 Stars , things are easier for me now Pros Supper easy to use , saves time on insurance verifications . From the paperwork option to text to pay super easy Cons Nothings works great don't have any issues as of right now , adit team are super efficient and respond quickly to any concern Switched from [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Dentrix HUb was no good had many issues always problems Review Source DR Danial R. Dentist Medical Practice Used the software for: 1-2 years ### "Adit Review" November 5, 2025 5.0 great experience. we have been with Adit for about 2 years and will continue using them. We are still opening more offices and will use them going forward. Pros The team is great. very helpful and does a great job. Their work is as described and the payment systems work very well and at a very reasonable fee. Was easy to learn the software and the team learned quickly how to use it. Cons I don't have any negative experiences with Adit at this point. Customer service availability over the weekend would be nice though but not a huge deal for us. Review Source BG Britney G. Eye Care Technician Hospital & Health Care Used the software for: 6-12 months ### "Best Management Software so far!" January 15, 2026 5.0 As a new user of adit I would say its been easy to integrate to using this instead of what we were using previously. Pros Adit is a great platform that’s easy to use and runs smoothly. The support team responds quickly and resolves issues fast. The data and graphs are clear, useful, and make tracking performance simple. Cons There are small interruption here and there that customer service cant explain but besides that it works great! Review Source RK Rani K. Practice owner Hospital & Health Care Used the software for: 2+ years ### "Great platform" November 5, 2025 5.0 Great overall experience! Love how the team is very friendly to interact with. Easy to set up and good service. Pros I have been with Adit for about 5 years now and they are best value for money when it comes to monthly marketing package. Love how they have a success team assigned to you and they conduct monthly meetings to ensure smooth functioning. Love their platform integration with dental practice management software. Cons Sometimes there is a learning curve- It takes a while to have changes reflect on your end on the website Review Source KC Kaitlin C. Patient Admin Hospital & Health Care Used the software for: 6-12 months ### "Patient Admin" November 11, 2025 5.0 My overall experience with Adit has been nothing but positive. It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new patient paperwork. Pros Adit is extremely easy to navigate and made where any support required comes quickly and hassle free. Cons My one con about Adit is you can not message someone who is not a patient in the system. The number must already be entered into the system you can not simply type it in. Review Source AC Angelica C. Dental Health, Wellness and Fitness Used the software for: 6-12 months ### "Perfect patient experience." October 22, 2025 5.0 Perfect experience. Everyone was so helpful and everything is easy for our accountant. We love the credit card machine the best. Easy to use. Pros We are pleased with Adit, so easy to work with and everyone is so helpful. We recommend this company. Cons I love everything. I have nothing to complain about. Very easy to use, we love the credit card machine best. Review Source AK Anthony K. Assistant Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "My practice loves Adit " June 1, 2026 5.0 Pros Adit has been a game-changer for our practice. Having phone calls, texting, online scheduling, patient forms, reviews, payments, and analytics all in one platform has significantly improved our efficiency and reduced the need for multiple software subscriptions. The interface is intuitive, and the automation tools help our team stay focused on patient care rather than administrative tasks. Cons While there is a learning curve when implementing any new system, Adit’s comprehensive feature set and ability to centralize operations make it a worthwhile investment for growing practices. Review Source German M. Manager Hospital & Health Care Used the software for: 1-2 years ### "A Comprehensive Solution for Growing Dental Practices" October 29, 2025 5.0 Our overall experience with Adit has been very positive. The platform helped streamline patient communication and marketing, and the integration with our practice software made tracking performance easy. Their support team is responsive, and the tools they provide have definitely added value to our practice. Pros We really liked how everything is in one place marketing, patient communication, and integration with eaglesoft. The platform is easy to use, the support team is great, and the tools helped us reduce no-shows and track results clearly. Cons it takes time to learn the platform , and you need some patience to start seeing results Review Source AM Archannaa M. Office manager Insurance Used the software for: 1-2 years ### "Dental office Manager " November 14, 2025 5.0 Pros A great platform with all the tools needed to streamline communication, scheduling, and patient engagement in any dental or medical office. They offers a full suite of easy-to-use tools that make communication, scheduling, and patient engagement so much smoother our office Cons Everything is perfect No complaints. Will recommend to everyone. This best tool for any of the medical or dental office Review Source AB Ashley B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Adit is great fro dental offices" July 29, 2025 5.0 Its been great! Whenever weve had a concern or a question about something they are quick to respond and help us out. Pros That it is integrated seamlessly into OpenDental and is user friendly for all staff. The text to pay feature is a hit with our patients and makes collecting so much easier and quicker. Cons I wish the App allowed you to do a bit more then it does. For instance you can over ride the voicemail for emergencies but can't change the days and times the phones are on or off from the app. We work every other friday and its a pain to remember to log in and do it. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit included everything at a lower price then Weave did. Review Source JO Jackie O. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Very happy with Adit" September 5, 2025 5.0 Overall experience has been 5 stars. If we experience a hiccup, customer service is available right away to fix any problems. Pros Easy to use. Top-tier customer service. Seamless integration. Able to text message coworkers from anywhere. Cons Would like some more customized features, such as notifications when another team member is responding to a text message, so multiple replies are not received. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing Adit The other company didn't offer all that we needed Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We were experiencing too many errors that were affecting patient care. Review Source AS Aurora S. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Excellent experience and service!" September 10, 2025 5.0 Our experience with Adit has been low-stress. This has been great, as we have had numerous difficulties with previous communication platforms we have used. It is refreshing to have a team of people working with us to help our days go smoothly! Pros The prompt attentiveness has been great! Any question or concern we have has been addressed and resolved very efficiently! The Adit app is much more user-friendly than most others we have seen! Cons My only concern is the mandatory need for patients to have an email address on file in order to accept a payment from them. Some of our elderly patients do not have email addresses and would like to be able to pay by credit card. I do understand Adit is working on a solution to this concern. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) We were misled into believing features of Weave would work with our software. Integration with our PMS was very poor. Customer service was poor and representatives did not seem knowledgeable enough to resolve any concerns we had. Review Source NR NOEL R. OFFICE MANAGER Consumer Services Used the software for: 2+ years ### "THANKS ADIT" November 11, 2025 5.0 GREAT PLATFORM WITH MANY FEATURES AND LOTS OF HELP NAVIGATING FROM SUPPORT, THE INTEGRATION WITH OTHER PLATFORMS ARE GREAT Pros THE FEATURES ARE GREAT, THE SUPPORT IS HELPFUL, I LIKE THAT IT HANDLES OUR REMINDERS AND ALLOWS US TO USE MESSAGING Cons I HAVE NO COMPLAINTS ON THE ADIT PLATFORM, THE ONLY FEEDBACK I GET IS THAT PATIENTS GET TOO MANY NOTIFICATIONS Review Source cB chelcie B. schedule coordinator Cosmetics Used the software for: 2+ years ### "Schedule coordinator " October 28, 2025 5.0 Pros easy to communicate with our patients and makes sending paper work so much easier. It helps us track how many phone calls and that is a major plus Cons When sending paperwork sometimes we send more than one form and there are times where adit will not send the correct forms Review Source MH Maddy H. Office Manager Medical Practice Used the software for: 1-2 years ### "Our office loves Adit! " October 27, 2025 5.0 Pros The team at Adit is wonderful! They go above and beyond to ensure that their product is working efficiently and effectively for your practice! There is a very low learning curve to using the software which is also awesome! Cons We have had very few cons with Adit, mainly bugs or issues with the app, call flow, or reminder messages. However, each time these arise the team is able to fix it as quickly as possible! Review Source JB Jen B. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Efficient Communication but with a Few Quirks" April 30, 2025 3.0 There were some hiccups during the setup process, but once those were resolved, the platform has been easy to navigate and use. Pros Overall, Adit has been user-friendly, and I appreciate the convenience of the mobile app, which make communicating with patients quick and easy. Cons Our least favorite aspect of Adit is the requirement for a signature and email on every form, which is time-consuming and feels unnecessary. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit The Doctor made the choice. I am unsure of her reasoning Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) During there merge, trouble with the customer service Review Source Response from Adit May 29, 2025 Hi Jen, Thank you for your thoughtful feedback. We’re glad to hear that once things were set up, the platform has made communication more efficient for your team, especially through the mobile app. We hear your concerns about the email and signature requirement for forms. While those fields are often legally and operationally important, we understand how they can feel cumbersome. Our product team is exploring ways to provide more customization in future updates to reduce administrative friction. If you have further suggestions or would like to discuss this with us directly, please don’t hesitate to reach out at support@adit.com. We appreciate your insight and look forward to making your experience even better. The Adit Team II Ioana I. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Every dental office admin would love Adit" November 10, 2025 5.0 Pros The value for money is truly unbeatable, costumer service is the best. The switching over experience was flawless, they explain everything in detail and you are good to go in a day! Cons Nothing not to like. Besides the occasional screen freeze, which might actually be from our computer, and not the app, we really did not encounter any problems. Even more, every time the call us to check on how we're doing (no other apps do this!), they give us a new feature or a good advice/hint. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit is less expensive and has way more features Review Source MF Michelle F. Office Manager Medical Practice Used the software for: 2+ years ### "Adit is the one! They're for everyone!" May 30, 2025 5.0 We’ve had a great experience with Adit from day one. The initial setup was quick and seamless, and thanks to their user-friendly platform, our team was able to get up and running right away. Adit has been instrumental in improving our patient communication—something our patients frequently compliment us on. Their team checks in with us regularly to offer support and truly listens to customer feedback, often implementing suggestions that enhance the platform. We’re so glad a colleague recommended Adit to us, and we wouldn’t hesitate to recommend it to anyone looking for an outstanding practice management tool. Pros We’ve had a consistently great experience with Adit! Their customer service is truly outstanding—everyone I’ve interacted with has been incredibly helpful, kind, and attentive. If any issues ever come up, the team is quick to resolve them and always follows up to make sure everything is running smoothly. It’s clear they genuinely care about their customers. On top of that, Adit’s features are very user-friendly, efficient, and reliable. Everything works seamlessly and is designed to actually make your workflow easier. Cons We occasionally experience minor glitches with incoming calls but their support team is always quick to respond and resolve issues! Review Source JP Jennica P. office manager Medical Practice Used the software for: 1-2 years ### "office manager" August 20, 2025 5.0 they have been good for us. They have a lot of good things about the app. I don't know how great the value for the money is. I do think our interest rates on credit cards have gone up since we got it which was part of why we signed up was the lower rates and now they are just as high as others. Pros The ease of using the app. The payment link is handy for a lot of our patients. The online paperwork is nice but doesn't always load right in eagle soft Cons the syncing isn't always great with confirmations. Patients complain of the automated voice message being too quiet and hard to understand. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) more features and lower rates on credit card fees Review Source LC Lili C. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "THE BEST PATIENT/PRACTICE SOLUTION!!" June 23, 2025 5.0 My experience with Adit has been amazing, the team always goes above and beyond. Their customer service and all their team have been very helpful. Pros I love everything about ADIT! Adit has been our #1 tool for patient communication. The ability to have a phone service via ADIT, and also record our calls, play back our calls is a mega plus. From patient communication, to patient forms, to practice analytics. ADIT has it all. Super happy with ADIT. Cons I don't have anything negative about ADIT for now. But if I could say I like something least, it would be nothing. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Phone service as well as the customer service Austin has provided. Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Not doing what we needed from them. Syncing was not on time Review Source RH Raegan H. Administrative Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Administrative Manager " November 6, 2025 5.0 Adit truly makes my day to day in office easier. It is very convenient for staff and patients to ensure effective communication. Pros I like that it is extremely user friendly and easy to navigate. Support and help is also only one click away Cons I think the email campaigns can be better developed to not have to recreate each time you send one out. Review Source MP Mike P. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great platform and easy to use!" October 29, 2025 5.0 Great so far, even better customer service! The response times to get help are quick and every issue is ticketed and responded to. Pros Ease of use, functionality, variety of useful tools. Customer service is great and responsive. The platform is simple as well. Cons There is a slight lag between functions. Some reports can be confusing without any training or guidance. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.