--- title: "Page 7 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Adit the right Dental solution for you? Explore 300 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=7" page_type: "reviews" language: "en" --- Adit 4.7 (300) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 1st, 2026 # Page 7 - Reviews of Adit ## Showing most helpful reviews Showing 151-175 of 300 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Matthew B. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Smiles of Warrensburg. " July 28, 2025 5.0 there were some bumps in the beginning, but is running like a well tuned engine now. They are always checking in just to make sure everything is going good. Pros It has all the features we need. Even some that we don't right now. I like that they are ahead of the game with new features which is a nice change from one of our previous companines we used. Cons Slow at times in messaging. It can lag in pulling up names and getting into email streams with individual patients. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) They made lots of promises and never followed through. Became difficult to work with and they were not very helpful. Review Source kC karen C. Patient Coordinator Consumer Services Used the software for: 1-2 years ### "Front Office Manager" April 29, 2025 5.0 Overall I am happy with the cost and customer services. Every year they add enhancements that make my job easier. Pros Simple onboarding. I had a designated case manager that was always available to me to troubleshoot. I sent over forms and they were duplicated to upload to have patients have done before coming in office. Cons Processing request through txt to pay that I just turned off. it wasn't user friendly and not consistent of writing into account. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Pricing and you provide the phone service at no additional cost Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) price and analytics and you offer the internet powered phones Review Source KM Katrice M. Marketing Hospital & Health Care Used the software for: 6-12 months ### "Responsive and great value" October 22, 2025 5.0 More simple and much more responsive than other companies. Everything under one roof. Website looks much better. Pros Very responsive, Like that everything is under one roof-very pro active in helping us make the most of our social, SEO and advertising. Cons No complaints compared to the other companies we have used. They respond much faster and are more pro active in directing us in what we should do. I have had them not available later in the afternoon---I think sometimes their work day end sooner than ours. Review Source HL Hayley L. Front office and financial Coordinate Medical Practice Used the software for: 6-12 months ### "5 stars for Adit" June 19, 2025 5.0 Pros It is easy to contact support through the help center. There is a lot of information available through the academy too. Cons Even though support is easy to speak with through chat, the lag time between chat and getting someone in the correct department can be long. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Better feedback, lower cost, and overall happier with the communication Switched from [RecallMax](https://www.capterra.com/p/179760/ReCallMax/) Needed more features and wanted everything to be in the same place Review Source KP Kris P. Dentist Medical Practice Used the software for: Less than 6 months ### "Great phones/service" September 17, 2025 5.0 Happy with the customer service and the Adit platform. Representatives are friendly and easily reachable. Pros Excellent telephone quality. Ease of texting. Excellent value for the money compared to Weave or Solution Reach. Cons We have been getting a lot of robocalls and telemarketing calls lately. I am not sure if it is related to Adit. I wish there was a way to block telemarketers. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Less expensive than the alternatives and good phones. Review Source JR Jennifer R. office manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "You can stop looking for a software that does it all because Adit is the best in the game!" June 28, 2025 5.0 I highly recommend it! It has helped me stay on top of cases, it helps me communicate with the patients. It also takes a lot of stuff off my plate. Pros I love how many useful features come with this software. My personal favorite is the analytics dashboard and the follow up tabs. I always know what our numbers are and I dont forget to follow up with patients. Cons I am still not using the insurance verification feature, it is confusing. It is a little complicated but Im sure once I get the hang of it, it will help me as well. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) I switched because it was better overall Review Source VD Venetia D. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Adit has Revolutionized Dental Practice Management" May 29, 2025 5.0 Adit is an amazing program! The customer service is excellent and I am grateful for the techological advances that Adit contributes to dental practice management. Pros I love the techology of digital forms, text reminders and payment requests. The techology is user friendly and efficient. Cons I wish the adit payments would post directly into our practice management software. This would be a wonderful improvement to your services. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Adit offered more services for a lower price Review Source LM Lena M. Front Office Hospital & Health Care Used the software for: 1-2 years ### "Great Experience " September 5, 2025 5.0 working with adit has been great. i have used plenty of different platforms and so far adit has been my favorite Pros the interface is easy to use. tickets are answered quickly and there is always someone who calls to follow back up with you to make sure everything was solved Cons no way to schedule appointments on mobile interface and patients do not like having to put there name, email and phone number for every consent Review Source SC Shravan C. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Great Platform for Patient communication" May 8, 2025 5.0 Despite frequent sales pitches from other, more expensive platforms, I’ve stuck with Adit because it consistently delivers value and performance. Pros We've used it at Lynnwood Dental Studio for 5 years—for patient communication, payments, forms, reviews, and VOIP. It integrates smoothly with our PMS, and the customer service is excellent. I’ve never had major issues and always recommend Adit to other dental practices. Cons Sometimes, the firmware needs to be updated for VOIP phones, which is inconvenient, but Adit resolves the issues quickly. Alternatives considered [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Adit Cost-effective and easy integration with PMS Review Source ND Nabat D. Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Thank you Adit!" October 14, 2025 5.0 They helped us with marketing needs and have an easy transition from a previous marketing company that would not help with SEO Pros They are amazing and patient with us as a customer. They are very detail oriented and support all their work with documentation and facts Cons There is noting to dislike. They are easy to get a hold of and communicate concerns and needs for better visibility Review Source TB Timothy B. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ADIT IS AMAZING" September 11, 2025 5.0 Absolutely Amazing, Gavin and Vic and Abigail have been wonderful to work with, the set up was great and quick. Nothing has drug on like with other software companies. Pros Adit has gone above and beyond any other company that I have worked with. The text messaging app is super friendly. If you have used any reminder company from Solution reach to Weave they are similar in the learning curve. I feel the value for the money we are paying is beyond what we could have asked. Cons Nothing so far, Everything has run very smoothly. Great on boarding team and technical support when needed. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) The open communication, value for what we are receiving. Review Source ZT Zaniya T. Dental Assistant Hospital & Health Care Used the software for: 2+ years ### "Adit is the best!" June 10, 2025 5.0 Pros I love that Adit goes in depth with the breakdown of the morning huddle. you are able to see exactly how many ppl are scheduled, the amount of unscheduled tx is coming into the office and also a breakdown of your monthly goal. it’s amazing Cons i love everything about Adit! it is very thorough with everything. From messaging pts right through the app, follow lists, unscheduled tx breakdowns. Review Source LS Lina S. REGIONAL MANAGER Health, Wellness and Fitness Used the software for: 1-2 years ### "Great help" June 6, 2025 5.0 Really Positive. Maximize the time with the patient, you can track calls, imprive the customer service. Pros Having all conversations on the system. Everything that we talk with the patients is on his/her chart. Cons Some gadgets are not working properly. Projections/ Patients accounts/ Balances. we were so exited because we can use this info in the morning huddle but the information is not accurate. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Adit Because you can optimize the system based in our necessities Review Source MC MinYoung C. Dentist Medical Practice Used the software for: Less than 6 months ### "Very satisfied with Adit" October 2, 2025 5.0 I switched from comcast phone + fax line and used other patient management software and the transition was smooth and it has excellent integration with eaglesoft. Pros phone fax and patient management in one software. excellent integration with current software, eaglesoft. Cons When we do the internal chat, it automatically starts the beginning of the conversation, instead the last conversation. Therefore, I have to scroll down in order to see the new message. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) bundle phone and fax services and message, email Review Source KM KARA M. Office manager Hospital & Health Care Used the software for: 6-12 months ### "Adit in our office " July 8, 2025 4.0 I have been happy with the switch. It has worked well to cover our needs for patient communication and organization. Pros All in one features. We can contact patients and see or info all in one place. Also checking insurances. Cons Ins verification confusion. Some of the insurances are not verified or won’t connect to the insurance website. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Cost and no ins verification was available Review Source JT Joanne T. Office Administrator Hospital & Health Care Used the software for: 6-12 months ### "…Adit 5/5…" May 5, 2025 5.0 Everyone has been knowledgable and quick to help. I haven’t felt pushed into features or promotions. The program runs smoothly with a just few hiccups but that’s normal. Pros Adit is very detailed and customizable. The features are abundant and well thought out. And the support between live calls, live messages, and the knowledge database means you always have a way to get any issue solved. They have always been very quick to resolve any issues that have cropped up and are also open to feature suggestions. Cons Some minor feature tweaks that may just be preferential for our office. Alternatives considered [NexHealth](https://www.capterra.com/p/182271/NexHealth/)[RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Price point, abundance of features, customizable, help resources. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Revenuewell was terrible and not meeting any of our needs Review Source CH Courtney H. Dental Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Great Service. " April 16, 2025 5.0 So far everything has been great. When we call with any issue they are quick to give us a call and fix the problem. Pros The text to pay and the payment plans. We have collected so much more since we started adit. The patients love the text to pay. Cons One of the only things we do not like is the email, address, and phone number requirements for paperwork and consent forms. Doing it on each page takes up a lot of time. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) We wanted the text to pay and a better way to communicate with patients. Review Source BB Brandi B. Business Administrator Medical Practice Used the software for: Less than 6 months ### "Awesome customer service!" May 27, 2025 5.0 Our experience has been fantastic. Any issue or question is answered within 10-15 minutes compared to our last company where it would be days. Pros The ease of use. I like that the system is very user friendly. The accessibility to training videos that I can do at my own pace is also very nice. Cons The RCM is a little tough to set up with our companies. Some of them wanted to link and others didn't. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reason for choosing Adit Dental Intel was significantly more expensive and didn't appear to do much more than Adit. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Our doctor's met the ADIT rep at mid-america and liked the price point and features they were shown. Review Source JB Jennifer B. Office Administrator Hospital & Health Care Used the software for: 1-2 years ### "Adit review" July 14, 2025 5.0 Overall experience with Adit is great. The costumer support is always there to assist with any issues in a timely manner Pros I love that it integrates with Open Dental. It also is nice that we can use it from anywhere as opposed to just in office Cons Sometimes it lags when using the app. I would like it if it was more consistent when using via the phone. Review Source mE mayra E. Front Desk Medical Practice Used the software for: 6-12 months ### "Adit overall review" May 28, 2025 5.0 Very good platform, its helpful and has everything we need. Our patients also like the way it works and how it sends notifications without being annoying. Pros We really appreciate the constant reminders to the patients, and how easy it is to send axes, call, send payment requests, and reviews. all in one platform. Cons We had a hard time with the phone where the patients couldn't hear us we sometimes still do but it has gotten a bit better. Switched from [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/) They would give us a run around and started charging additional things after their personal upgrades without informing us. Review Source MR Melanie R. Office Manager Cosmetics Used the software for: 6-12 months ### "Great Program!" August 27, 2025 5.0 Great program, makes communicating with patients simple and easy. We also use the analytics tools to evaluate how our office is doing. Pros Communication with patients, as well as the analytics. We used the analytics to evaluate where are practice can grow. Cons There isnt anything I dont like about Adit, for the most part our practice is very pleased with all the features Review Source DB Dario B. Office Manager Medical Practice Used the software for: Less than 6 months ### "Worth every penny" September 24, 2025 5.0 Excellent experience, since we did the contract at the FDA until these days we are so happy with the service, every day we find the have more features that we can use to make our life easier :) Pros The app offers everything our dental practice needs and the customer service experience is always wonderful Cons The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app Review Source NL Nicole L. Dentist Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product" May 30, 2025 5.0 Good! I have been with them for a few years and would highly recommend them to my colleagues for sure. Pros They have awesome support and the pricing is reasonable. I have been with them for a few years now. I would recommend them to my colleagues. Cons I'd like to receive payment from patients faster. Other than that I have not complaints at the moment. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) They were too expensive. Weave offered similar products at a lesser cost Review Source KD Kyle D. Optometrist Medical Practice Used the software for: 6-12 months ### "Great revenue driving software" April 17, 2025 5.0 We have had a very positive experience with Adit. The landscape for Optometry patient communication software has changed since Adit came into the market. Pros Adit is very simple to learn, seamless, and works quite well. We have been able to utilize most of the featureset to great success in our practice. Automations are also very easy to customize and set up, saving significant staff time. Cons Very little about the process and using Adit could be considered a negative. We had a small snag in our onboarding due to an issue with our VPN/IT security set up. This was quickly remedied, and is hardly worth mentioning. Switched from [4PatientCare](https://www.capterra.com/p/210816/4PatientCare/) Cost, integrations, customizability, ease of use Review Source ED Esper D. Bookkeeper Medical Practice Used the software for: 1-2 years ### "Adit is a end-user friendly scheduling app" June 13, 2025 5.0 ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups. Pros I love Adit, its a very user friendly scheduling app for dental. It gives our patients easy to communicate with. Cons None, everything is perfect especially with regards to communicating our patients on booking/re-booking their appts. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Adit is way cheaper and friendly user application. 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