--- title: "Page 7 | Adit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 7 - Is Adit the right Dental solution for you? Explore 304 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208534/Adit/reviews/?page=7" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Adit 4.7 (304) [View alternatives](https://www.capterra.com/p/208534/Adit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 7 - Reviews of Adit ## Showing most helpful reviews Showing 151-175 of 304 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KP Kris P. Dentist Medical Practice Used the software for: Less than 6 months ### "Great phones/service" September 17, 2025 5.0 Happy with the customer service and the Adit platform. Representatives are friendly and easily reachable. Pros Excellent telephone quality. Ease of texting. Excellent value for the money compared to Weave or Solution Reach. Cons We have been getting a lot of robocalls and telemarketing calls lately. I am not sure if it is related to Adit. I wish there was a way to block telemarketers. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Less expensive than the alternatives and good phones. Review Source KR Kimmie R. Office manager Medical Practice Used the software for: Less than 6 months ### "Office manager" August 26, 2025 5.0 Great experience, make job easier and faster. Team is very helpful with any questions and always resolve issues very promptly Pros Very easy to navigate. Support team very responsive in a timely manner. They are also very efficient and knowledgeable. Cons If you’re not familiar with the settings and do not modify them, patients will get duplicate texts/calls.. But it was mentioned with onboarding. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) The competitive pricing. We were told one price and then after so long the price went up drastically. Review Source JS Josh S. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Value and Powerful Features at a Fraction of the Cost" July 7, 2025 5.0 ADIT has been a great experience overall. It delivers top-tier tools for a fraction of what competitors charge. Pros I love how ADIT integrates smoothly with Eaglesoft and provides so many features like online scheduling, review management, forms, and call tracking—all in one platform. It’s streamlined many of our processes and gives us real-time insight into patient communication and treatment acceptance, without having to juggle multiple vendors. Cons The onboarding process took a little longer than expected, and there’s a bit of a learning curve for staff who aren’t tech-savvy. A few features could benefit from better documentation or tutorials, and occasionally customer support response times are a bit slow during peak hours. Review Source MB Matthew B. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Smiles of Warrensburg. " July 28, 2025 5.0 there were some bumps in the beginning, but is running like a well tuned engine now. They are always checking in just to make sure everything is going good. Pros It has all the features we need. Even some that we don't right now. I like that they are ahead of the game with new features which is a nice change from one of our previous companines we used. Cons Slow at times in messaging. It can lag in pulling up names and getting into email streams with individual patients. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) They made lots of promises and never followed through. Became difficult to work with and they were not very helpful. Review Source ND Nabat D. Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Thank you Adit!" October 14, 2025 5.0 They helped us with marketing needs and have an easy transition from a previous marketing company that would not help with SEO Pros They are amazing and patient with us as a customer. They are very detail oriented and support all their work with documentation and facts Cons There is noting to dislike. They are easy to get a hold of and communicate concerns and needs for better visibility Review Source MA Monti A. Office Manager Medical Practice Used the software for: 2+ years ### "Why I like Adit" June 2, 2025 5.0 It has been easy to use, Easy to train new Team members. Customer service is easy to work with, they are quick to respond and take care of any issues in a timely manner. Pros The ability to text our patients, appointment reminders, send payment request links, and monthly report options. Also, like the mobile app, I like the idea of keeping up to date during the weekend. Cons I wish Adit synced more quickly than 15-20 minutes with our operating system Eagle Soft. Also, I wish there was a way to delete payment plan in the event the patient pay's in full, I don't see any way other than to pause it. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Better options and price. Recommended by Fortune Mgmt. Review Source TB Timothy B. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ADIT IS AMAZING" September 11, 2025 5.0 Absolutely Amazing, Gavin and Vic and Abigail have been wonderful to work with, the set up was great and quick. Nothing has drug on like with other software companies. Pros Adit has gone above and beyond any other company that I have worked with. The text messaging app is super friendly. If you have used any reminder company from Solution reach to Weave they are similar in the learning curve. I feel the value for the money we are paying is beyond what we could have asked. Cons Nothing so far, Everything has run very smoothly. Great on boarding team and technical support when needed. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) The open communication, value for what we are receiving. Review Source NF Nancy F. Office Manager Medical Practice Used the software for: 1-2 years ### "Office Manager" March 19, 2026 5.0 Overall experience has been very good and very easy to use. Really like all of the notifications that are patients receive. Pros Very reasonable cost and the customer service is very good, always trying to help solve an issue. Also it's very easy to use. Cons Sometimes you have to restart our computers because the program stops working, which gets somewhat tiring. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Adit Price & customer service and ease of using Adit. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Too expensive and customer service was awful. Review Source HL Hayley L. Front office and financial Coordinate Medical Practice Used the software for: 6-12 months ### "5 stars for Adit" June 19, 2025 5.0 Pros It is easy to contact support through the help center. There is a lot of information available through the academy too. Cons Even though support is easy to speak with through chat, the lag time between chat and getting someone in the correct department can be long. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Better feedback, lower cost, and overall happier with the communication Switched from [RecallMax](https://www.capterra.com/p/179760/ReCallMax/) Needed more features and wanted everything to be in the same place Review Source SP Sujal P. HR Admin and Manager Hospital & Health Care Used the software for: 1-2 years ### "Adit the Platform that works great for dental!" April 24, 2025 5.0 Our overall experience has been amazing. Our staff loves it and the patients are happy. Pros Its pretty easy and affordable. The service is top notch. We have 4 offices and love the way we can access the platform. Cons Not much to report but maybe a little less steps on certain tasks but not too much bothersome. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reason for choosing Adit Service and Price, with great customer service. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) For better price and service. along with interactions Review Source JR Jennifer R. office manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "You can stop looking for a software that does it all because Adit is the best in the game!" June 28, 2025 5.0 I highly recommend it! It has helped me stay on top of cases, it helps me communicate with the patients. It also takes a lot of stuff off my plate. Pros I love how many useful features come with this software. My personal favorite is the analytics dashboard and the follow up tabs. I always know what our numbers are and I dont forget to follow up with patients. Cons I am still not using the insurance verification feature, it is confusing. It is a little complicated but Im sure once I get the hang of it, it will help me as well. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) I switched because it was better overall Review Source kC karen C. Patient Coordinator Consumer Services Used the software for: 1-2 years ### "Front Office Manager" April 29, 2025 5.0 Overall I am happy with the cost and customer services. Every year they add enhancements that make my job easier. Pros Simple onboarding. I had a designated case manager that was always available to me to troubleshoot. I sent over forms and they were duplicated to upload to have patients have done before coming in office. Cons Processing request through txt to pay that I just turned off. it wasn't user friendly and not consistent of writing into account. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Pricing and you provide the phone service at no additional cost Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) price and analytics and you offer the internet powered phones Review Source MC MinYoung C. Dentist Medical Practice Used the software for: Less than 6 months ### "Very satisfied with Adit" October 2, 2025 5.0 I switched from comcast phone + fax line and used other patient management software and the transition was smooth and it has excellent integration with eaglesoft. Pros phone fax and patient management in one software. excellent integration with current software, eaglesoft. Cons When we do the internal chat, it automatically starts the beginning of the conversation, instead the last conversation. Therefore, I have to scroll down in order to see the new message. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) bundle phone and fax services and message, email Review Source LM Lena M. Front Office Hospital & Health Care Used the software for: 1-2 years ### "Great Experience " September 5, 2025 5.0 working with adit has been great. i have used plenty of different platforms and so far adit has been my favorite Pros the interface is easy to use. tickets are answered quickly and there is always someone who calls to follow back up with you to make sure everything was solved Cons no way to schedule appointments on mobile interface and patients do not like having to put there name, email and phone number for every consent Review Source VD Venetia D. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Adit has Revolutionized Dental Practice Management" May 29, 2025 5.0 Adit is an amazing program! The customer service is excellent and I am grateful for the techological advances that Adit contributes to dental practice management. Pros I love the techology of digital forms, text reminders and payment requests. The techology is user friendly and efficient. Cons I wish the adit payments would post directly into our practice management software. This would be a wonderful improvement to your services. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Adit offered more services for a lower price Review Source SC Shravan C. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Great Platform for Patient communication" May 8, 2025 5.0 Despite frequent sales pitches from other, more expensive platforms, I’ve stuck with Adit because it consistently delivers value and performance. Pros We've used it at Lynnwood Dental Studio for 5 years—for patient communication, payments, forms, reviews, and VOIP. It integrates smoothly with our PMS, and the customer service is excellent. I’ve never had major issues and always recommend Adit to other dental practices. Cons Sometimes, the firmware needs to be updated for VOIP phones, which is inconvenient, but Adit resolves the issues quickly. Alternatives considered [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Adit Cost-effective and easy integration with PMS Review Source ZT Zaniya T. Dental Assistant Hospital & Health Care Used the software for: 2+ years ### "Adit is the best!" June 10, 2025 5.0 Pros I love that Adit goes in depth with the breakdown of the morning huddle. you are able to see exactly how many ppl are scheduled, the amount of unscheduled tx is coming into the office and also a breakdown of your monthly goal. it’s amazing Cons i love everything about Adit! it is very thorough with everything. From messaging pts right through the app, follow lists, unscheduled tx breakdowns. Review Source LS Lina S. REGIONAL MANAGER Health, Wellness and Fitness Used the software for: 1-2 years ### "Great help" June 6, 2025 5.0 Really Positive. Maximize the time with the patient, you can track calls, imprive the customer service. Pros Having all conversations on the system. Everything that we talk with the patients is on his/her chart. Cons Some gadgets are not working properly. Projections/ Patients accounts/ Balances. we were so exited because we can use this info in the morning huddle but the information is not accurate. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Adit Because you can optimize the system based in our necessities Review Source SS Shivm S. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great service!" October 22, 2025 5.0 Adit has been very helpful in monitoring our marketing efforts through google ads and our website. They have monthly meetings and monitor key metrics. Pros Adit is user friendly and the team is very helpful and clear in their communication. They are timely and the texting for patients as well as sending forms is helpful. Cons I do not have any issues with Adit at this time. I am happy with how the service is being implemented. Review Source KM KARA M. Office manager Hospital & Health Care Used the software for: 6-12 months ### "Adit in our office " July 8, 2025 4.0 I have been happy with the switch. It has worked well to cover our needs for patient communication and organization. Pros All in one features. We can contact patients and see or info all in one place. Also checking insurances. Cons Ins verification confusion. Some of the insurances are not verified or won’t connect to the insurance website. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Cost and no ins verification was available Review Source MR Melanie R. Office Manager Cosmetics Used the software for: 6-12 months ### "Great Program!" August 27, 2025 5.0 Great program, makes communicating with patients simple and easy. We also use the analytics tools to evaluate how our office is doing. Pros Communication with patients, as well as the analytics. We used the analytics to evaluate where are practice can grow. Cons There isnt anything I dont like about Adit, for the most part our practice is very pleased with all the features Review Source DB Dario B. Office Manager Medical Practice Used the software for: Less than 6 months ### "Worth every penny" September 24, 2025 5.0 Excellent experience, since we did the contract at the FDA until these days we are so happy with the service, every day we find the have more features that we can use to make our life easier :) Pros The app offers everything our dental practice needs and the customer service experience is always wonderful Cons The interface some times is difficult to use, the have to many options and to find a setting is hard, but i got the great news that they are working in a new app Review Source JT Joanne T. Office Administrator Hospital & Health Care Used the software for: 6-12 months ### "…Adit 5/5…" May 5, 2025 5.0 Everyone has been knowledgable and quick to help. I haven’t felt pushed into features or promotions. The program runs smoothly with a just few hiccups but that’s normal. Pros Adit is very detailed and customizable. The features are abundant and well thought out. And the support between live calls, live messages, and the knowledge database means you always have a way to get any issue solved. They have always been very quick to resolve any issues that have cropped up and are also open to feature suggestions. Cons Some minor feature tweaks that may just be preferential for our office. Alternatives considered [NexHealth](https://www.capterra.com/p/182271/NexHealth/)[RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[Weave](https://www.capterra.com/p/141842/Weave/) Reason for choosing Adit Price point, abundance of features, customizable, help resources. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Revenuewell was terrible and not meeting any of our needs Review Source JB Jennifer B. Office Administrator Hospital & Health Care Used the software for: 1-2 years ### "Adit review" July 14, 2025 5.0 Overall experience with Adit is great. The costumer support is always there to assist with any issues in a timely manner Pros I love that it integrates with Open Dental. It also is nice that we can use it from anywhere as opposed to just in office Cons Sometimes it lags when using the app. I would like it if it was more consistent when using via the phone. Review Source BB Brandi B. Business Administrator Medical Practice Used the software for: Less than 6 months ### "Awesome customer service!" May 27, 2025 5.0 Our experience has been fantastic. Any issue or question is answered within 10-15 minutes compared to our last company where it would be days. Pros The ease of use. I like that the system is very user friendly. The accessibility to training videos that I can do at my own pace is also very nice. Cons The RCM is a little tough to set up with our companies. Some of them wanted to link and others didn't. Alternatives considered [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) Reason for choosing Adit Dental Intel was significantly more expensive and didn't appear to do much more than Adit. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Our doctor's met the ADIT rep at mid-america and liked the price point and features they were shown. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.