# SiteFLEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SiteFLEX the right Website Builder solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208552/Siteflex/reviews --- SiteFLEX 4.7 (331) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SiteFLEX Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tammy D OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.“ July 30, 2024 DS Daniele S Project ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there are some grammer issues when they make changes that they don't catch.“ August 12, 2024 JR Joey R OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Great price for a small business, we started our business wih then and have gotten many compliments on our site design. “ August 7, 2024 KS Kasey S Owner, Hair and Makeup ArtistConsumer Services, Self-employedUsed the software for: Less than 6 months. “It was a bit difficult customizing my site to my liking.“ August 1, 2024 AB Amanda B Executive Assistant Wholesale, 11 - 50 employeesUsed the software for: 1-2 years. “This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.“ August 1, 2023 CM Carol M CEO President OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Again, some design elements were a bit difficult and not intuitive“ July 25, 2024 SK Suzy K PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Great customer service, do a wonderful job making my website stand out.“ August 1, 2024 NG Neil G CEOAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 331 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. President Facilities Services Used the software for: Less than 6 months ### "Best option for a website" November 5, 2020 5.0 They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them. Pros the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want. Cons they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied. Review Source JA James A. President Staffing and Recruiting Used the software for: 6-12 months ### "Very Happy with our Decision to Switch to Webit" July 30, 2024 5.0 Very satisfied, meets our needs, and customer support has been wonderful when needed. Pros Ease of set up, and their internal team was very helpful during the transition. Cons My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was cold called by Webit and the salesperson made good business sense to us. Review Source LH Lisa H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Don't Use this Company for Your Website Build" September 5, 2025 1.0 Pros Nothing. The website was subpar with a cart for some reason even though we are a service-based business. Cons They take advantage of clients' lack of knowledge about domains and domain ownership. They convince you to let them "take care of the domain" by buying it themselves through GoDaddy for less than $20 per year, then when you want to get access to your domain, they charge a $125 fee along with making you pay to make your account active (another $50). I have been building websites for over 10 years, and when a client wanted to swap to my service, they held the client's domain hostage until they were paid the $175. Truly despicable! Review Source CD Chris D. Landscaping owner Construction Used the software for: 6-12 months ### "Webit is fantastic for my business " March 28, 2024 5.0 Great value for great monthly price....... Pros How well webits builders make your site with little to-do on your own. Cons No Search engine optimization help or services Reason for choosing SiteFLEX Basically same as the question and answer above Switched from [Wix](https://www.capterra.com/p/169007/Wix/) My website was built by a person who claimed to be a website builder/designer and he made a crappy page and charged me $300 for a junk website and no customer support, never heard from him again after multiple calls. Review Source RR Ricardo R. General Contractor Construction Used the software for: Less than 6 months ### "100% Satisfied" May 8, 2025 5.0 The whole process. From the first initial call with \[sensitive content hidden\] to working with all the Webit team members until the completed website to go Live couldn't be more pleased. Pros The additional features for contractors to send estimates, invoices, etc. Contractors can run a good portion of their business from the additional features all in one place. Cons None. No complaints. Review Source RB Robbie B. Owner of cleaning services Hospitality Used the software for: 2+ years ### "Great people to work with. " August 7, 2024 5.0 Simply wonderful!! If any changes ever need to be made, they’re on top of it immediately Pros Customer service has been the best. We’ve been using them for over 3 years. They’ve made our website extremely professional, clean & simple to navigate. They also linked our website to our crm program so that potential clients and requests quotes. Cons There’s nothing I don’t like…… I absolutely satisfied with them Review Source AP Andy P. Owner Environmental Services Used the software for: 2+ years ### "We love Webit!" August 2, 2024 5.0 Very good experience. Jeremyband team were very responsive. Pros They have designers, but also allow front-end customization. Also reasonablebprice. Cons It would be nice to be able to integrate the scheduler and calendar with Google Calendar. Review Source DS Daniele S. Project Manager Construction Used the software for: 2+ years ### "Webit - a great company for managing your website" August 12, 2024 5.0 everything has been great so far. They helped us Pros Their customer service team is excellent and easy to work with. They help with any changes I want to make on the website. Cons Sometimes there are some grammer issues when they make changes that they don't catch. Sometimes it may take a little longer for changes to be made. Review Source JR Joey R. Owner Environmental Services Used the software for: 2+ years ### "Great option for small business" August 7, 2024 4.0 Pros Great price for a small business, we started our business wih then and have gotten many compliments on our site design. Cons Support is a little slow, i learned to add reviews to the site myself because it takes to long otherwise. Review Source NG Neil G. CEO Automotive Used the software for: 1-2 years ### "Website hosting company only" August 2, 2024 2.0 Neutral. If a website host only, they are doing their job. Pros It’s never crashed. If Webit is a site host only, they are doing their job. Cons Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes. Review Source AA Armando A. Owner Utilities Used the software for: 1-2 years ### "Webit review" August 7, 2024 5.0 Love it has some small kinks that need to be fixed Pros Ease of usage. Simple system and simple invoicing Cons Issues with opening messages and some other small glitches Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Price was the main factor of switching Review Source SK Suzy K. President Health, Wellness and Fitness Used the software for: 2+ years ### "An outstanding company" August 1, 2024 5.0 Has completely went up and beyond my expectations. Has done an incredible job listening to my concerns, the look of my website and making sure that everything is handled. Pros Great customer service, do a wonderful job making my website stand out. Cons Takes awhile to get changes done but no other concerns since they do a fantastic job. Review Source JGR J Guadalupe R. Gm Facilities Services Used the software for: 6-12 months ### "Lawn care website " July 25, 2024 5.0 It was great, customer service was awesome. Pros Its was easy to use, the representative where attentive amd helpful Cons The first version of the website felt kind of cookie cutter. But we where able to make it unique Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Need more Review Source RB Rima B. Office Manager/IT Construction Used the software for: 2+ years ### "Webit is #1" August 18, 2023 5.0 I used Webit for my company’s website design. The team was very professional and responsive throughout the process. They listened to my needs and provided great suggestions for improving the site’s functionality. The end result was a beautiful website that exceeded my expectations. I highly recommend Webit to anyone looking for quality web design services. Pros Webit is certainly my vendor of choice in regards to all things web. They always perform very well for me, our company, and for the customer. Our website is very organized and works very well. It is very important to me to have this interaction with the Webit support team. We have been with Webit for the past several years. Cons Maybe a little more Testing of the site to make sure that it is on top of Google and any other search engines. Reason for choosing SiteFLEX The team is extremely knowledgeable and helpful, it is a delight to work with them. Review Source AS Almon S. Owner Design Used the software for: 2+ years ### "Simple the best" March 26, 2024 5.0 Amazing just absolutely flawless. Never had one problem with them and its been almost 6-7 years now ive had them for my business. Im extremely happy that I found them for my website. Pros Everything about Webit for my business is outstanding. Customer service is 5 star all around. The website is amazing to use and we rely on it for businesse just as much as our Google page. Simply put would only choose Webit. Cons There have been no Cons or problems with using Webit. Ive had them since 2018 and smooth sailing. Review Source HT Henry T. Owner Consumer Services Used the software for: 6-12 months ### "Great deal " December 30, 2023 5.0 Good. They are always polite and helpful. I’d suggest it to anyone starting out. Pros We it is great. It is better than spending 5K to get the same thing. It definitely needs you to put some thought into what you want, but for me I needed a functional website quickly. So I had them make one and it works great. Cons Very basic design. But definitely worth the little they ask for to get started and maintain it. Review Source MM Matthias M. Owner Hospitality Used the software for: Less than 6 months ### "Best choice I have made for my business " April 28, 2023 5.0 Excellent best choice I have made for my business marketing needs Pros I like the customer service I call and talk to the same familiar voices and the team is very knowledgeable. \[sensitive content hidden\] was straight forward when I purchased the website and design and \[sensitive content hidden\] amongst others has been amazing helping me manage my website I couldn’t speak more highly of them I have referred them to my friends other company’s and all are impressed. Cons Nothing they do everything I’ve asked and more top notch service Reason for choosing SiteFLEX Phil! Review Source LU Luis U. OFFICE MANAGER Consumer Goods Used the software for: 1-2 years ### "Webit is super easy to use!!" August 7, 2023 5.0 Pros Everytime we need to edit something on our website we can just go in there and do it with ease compared to others where you need someone to make changes and you cannot. Cons As of right now no, maybe if possible try to capture exactly where the leads are coming from or how they heard about our website. Review Source KP Keiko P. Broker/Owner Real Estate Used the software for: 1-2 years ### "Webit is great!!" March 24, 2022 5.0 Webit has been a important part of our business. Pros Love the timely emails. We are able to respond to our customers on a timely basis. Cons Nothing!!!!! We appreciate the efficiency in the emails. Review Source AB Ashley B. General Manager Consumer Services Used the software for: Less than 6 months ### "We Love WebIt!" June 9, 2022 5.0 We love it. From set up to completion, the entire experience was A++. Their customer service is fantastic. Pros It is extremely easy to use. We were able to go in and quickly set up multiple pages for our brand new website. Cons I wish there was a feature to copy pages as they are. For example, we have a page for each city in DFW. It would be nice to copy one and then just change the names. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Reason for choosing SiteFLEX They had much better pricing. Review Source WV William V. Owner Construction Used the software for: 1-2 years ### "Go On Take The Money and Run" January 25, 2023 1.0 Terrible Pros It's a website. More spam emails and estimate requests than real leads Cons Very little traffic to the site. Didn't add all the items I wanted to my site. No contact with me since the initial consult and the site went live. I was shown my website performance the other day and was told how poor it was Reason for choosing SiteFLEX A good pitch by a salesman Review Source Response from Webit January 31, 2023 Hi William, our team would love to speak with you about optimizing your account and getting more traffic. Please give us a call at (855) 231-3733 and we can discuss this further. JC Jason C. Owner Construction Used the software for: 2+ years ### "Landscape Website" December 22, 2022 5.0 Overall experience is great Pros The pros are that I can easily call or email to make changes to the site and they are completed fairly quickly. Cons Cons are that it's not user friendly to make changes without asking for help. Reason for choosing SiteFLEX Descent monthly fee Review Source JH Jason H. Owner CFO Security and Investigations Used the software for: 1-2 years ### "Trust Me You’re in good hands!" August 25, 2020 5.0 Well, my business consist of security operations. I have lost of clients and visitors that come to my site daily. The team at webit made sure that my site is professional and attractive to new clients! I must say that the price is very affordable and I’ve been with them a year now! Pros It’s very easy to navigate and if you are not very tech savvy , there’s always someone willing to help in the customer service arena. Cons I don’t have a lot of complaints. Every time I had an issue, \[SENSITIVE CONTENT HIDDEN\] takes care of all my concerns! He’s great! Reason for choosing SiteFLEX Because webit’s team are professional and did not make me feel like they were doing me any favors! The customer service stands out and as a start up company, I had to be sure to budget properly. Webit customer service reps made sure that I got a quality site while not breaking the bank! Review Source JS Janette S. Sales Facilities Services Used the software for: 6-12 months ### "Webit - Helpful and reliable. Great for start up" April 25, 2023 5.0 Very good Pros Most of it was done for us, and we can customize it. We add information and contact, but the overall design and function is something we don’t have to think about. Cons Usually when I call Webit, I don’t get someone directly, although they are tireless at following up on receiving a message Review Source CK Clayton K. Owner Facilities Services Used the software for: 1-2 years ### "Good value for the money" September 13, 2022 5.0 Any concerns, questions, needs, etc. are quickly addressed. They treat you like you important. Pros Webit makes it easy to get a great looking site up and running for very little cost. Cons It is a closed system so some things you can do with a Wordpress site aren’t possible. Review Source