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Webit is an all-in-one, small-business solution designed to help you grow! As a small business too, we know what it takes to grow, so we offer more for less to help you get ahead. Work with a professional designer to create a beautiful website, sell your products & services, follow-up with customers, manage quotes and invoices, and more - you get it all! Our ever-growing tool suite is just $49/month with no contracts or hidden fees. You shouldn't have to pay more to get what you need to succeed.
Provider
Webit
Located In
United States
Foundation
2011
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation
Support
Email/Help Desk, Phone Support
Over 2,000 small businesses across 20+ industries trust Webit to power their growth. Our unique, hands-on approach helps you build your brand, expand online sales, and efficiently run your business.
Content Source: Webit
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Reviewers consistently praise Webit's customer service for its promptness and helpfulness. They appreciate the ease of use and the regular follow-ups from the support team, which ensure that any issues are quickly resolved. Users also commend the exceptional service and great pricing, making their overall experience with Webit highly satisfactory.
Users find the initial setup with Webit to be quick and straightforward, especially when switching from other platforms. However, they express frustration with the slow response times for making changes and the difficulty in using the platform for updates. Reviewers also note that customer service can be slow, which adds to the challenges in managing changes efficiently.
Pros
Webit took over the website and and did a fantastic job and delivered on everything they said they would. Very happy with their service.
Easy to use great customer service great people to work with very affordable for the small business owner.
My experience with webit was great very nice and polite. And they don't give up until u are satisfied.
The customer service & support I receive is beyond great. They listen to your needs and concerns and do try to help to the best of their ability.
Cons
Had an issue with Google My Business pages and we were completely dead in the water.
People trying to order a custom phrase have trouble accomplishing the task because they cannot write the phrase to be included with the order. They have to send a separate email.
Getting our name out there when the phone book is no longer available.
The negative drawback is, when a customer leave a a review it doesn’t self populate to the page, so you have to contact the support team and they’ll do it which can take a few days.
Most Recent Video User Review for Webit
SEE ALL VIDEO REVIEWSWebit Review: Webit Helps Me Focus on Business
Kasey S.
"Best option for a website"
Overall: They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them.
Pros: the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want.
Cons: they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied.
"Website Geniuses "
Overall: WebIt has been a game changer for us and the clients we serve. We believe that with our website up and running we have extended our reach monumentally
Pros: The staff there are highly knowledgeable and the time they take to walk you through the process! Not to mention how quickly they respond to you in regards to anything with their service, thumbs up guys!
Cons: We use a lot of documents and would have love to be able to add a electronic signature feature into our site but that was not possible at this time!
"I have several sites with Webit"
Overall: I have enjoyed Webit since I got it and I have referred many people.
Pros: Price is always a big thing for me and it helps people know I am a legit company. It’s definitely convenient when you have 4-5 companies.
Cons: I wish the websites would have better SEO options and rank higher compared to other sites.
"Great people to work with. "
Overall: Simply wonderful!! If any changes ever need to be made, they’re on top of it immediately
Pros: Customer service has been the best. We’ve been using them for over 3 years. They’ve made our website extremely professional, clean & simple to navigate. They also linked our website to our crm program so that potential clients and requests quotes.
Cons: There’s nothing I don’t like…… I absolutely satisfied with them
"Very Happy with our Decision to Switch to Webit"
Overall: Very satisfied, meets our needs, and customer support has been wonderful when needed.
Pros: Ease of set up, and their internal team was very helpful during the transition.
Cons: My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this.