# SiteFLEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SiteFLEX the right Website Builder solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208552/Webit/reviews --- SiteFLEX 4.7 (331) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SiteFLEX Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tammy D OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.“ July 30, 2024 DS Daniele S Project ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there are some grammer issues when they make changes that they don't catch.“ August 12, 2024 JR Joey R OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Great price for a small business, we started our business wih then and have gotten many compliments on our site design. “ August 7, 2024 KS Kasey S Owner, Hair and Makeup ArtistConsumer Services, Self-employedUsed the software for: Less than 6 months. “It was a bit difficult customizing my site to my liking.“ August 1, 2024 AB Amanda B Executive Assistant Wholesale, 11 - 50 employeesUsed the software for: 1-2 years. “This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.“ August 1, 2023 CM Carol M CEO President OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Again, some design elements were a bit difficult and not intuitive“ July 25, 2024 SK Suzy K PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Great customer service, do a wonderful job making my website stand out.“ August 1, 2024 NG Neil G CEOAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 331 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. President Facilities Services Used the software for: Less than 6 months ### "Best option for a website" November 5, 2020 5.0 They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them. Pros the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want. Cons they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied. Review Source JA James A. President Staffing and Recruiting Used the software for: 6-12 months ### "Very Happy with our Decision to Switch to Webit" July 30, 2024 5.0 Very satisfied, meets our needs, and customer support has been wonderful when needed. Pros Ease of set up, and their internal team was very helpful during the transition. Cons My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was cold called by Webit and the salesperson made good business sense to us. Review Source LH Lisa H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Don't Use this Company for Your Website Build" September 5, 2025 1.0 Pros Nothing. The website was subpar with a cart for some reason even though we are a service-based business. Cons They take advantage of clients' lack of knowledge about domains and domain ownership. They convince you to let them "take care of the domain" by buying it themselves through GoDaddy for less than $20 per year, then when you want to get access to your domain, they charge a $125 fee along with making you pay to make your account active (another $50). I have been building websites for over 10 years, and when a client wanted to swap to my service, they held the client's domain hostage until they were paid the $175. Truly despicable! Review Source EH Eddie H. Principal Real Estate Used the software for: Less than 6 months ### "Website Geniuses " March 22, 2024 5.0 WebIt has been a game changer for us and the clients we serve. We believe that with our website up and running we have extended our reach monumentally Pros The staff there are highly knowledgeable and the time they take to walk you through the process! Not to mention how quickly they respond to you in regards to anything with their service, thumbs up guys! Cons We use a lot of documents and would have love to be able to add a electronic signature feature into our site but that was not possible at this time! Alternatives considered [YouTube](https://www.capterra.com/p/237905/YouTube/) Reason for choosing SiteFLEX Because building a website is not what we do and we did not understand what was required to build such a great site as WebIt has done for us! Review Source AW Art W. Owner Construction Used the software for: 2+ years ### "From curb Pro's " March 23, 2024 5.0 I have been using web it for about 13 years and I get alot of business from my website. When I want to change something on my site it is done immediately in most cases (same day). Pros The cost, the discount for site, paid 10 months received 13 months. All the representatives treat me like im the best. I couldn't be any happier, I wouldn't go to any other company even if it was cheaper Cons Doesn’t apply, they are the best and all my friends that have business love web it. Reason for choosing SiteFLEX After listening to what web it had to offer 13 months for the price of 10 months, hiw they listed to my concers and had the correct answers for all my needs, hrs of operations and so much more, I can't say enough great things about web it except if you want the best company to help you with your website, what are you waiting for, call them and find out your self. Thank you so much web it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Cost, the other company would charge me to make changes and the monthly rate increased 3 times. Review Source RR Ricardo R. General Contractor Construction Used the software for: Less than 6 months ### "100% Satisfied" May 8, 2025 5.0 The whole process. From the first initial call with \[sensitive content hidden\] to working with all the Webit team members until the completed website to go Live couldn't be more pleased. Pros The additional features for contractors to send estimates, invoices, etc. Contractors can run a good portion of their business from the additional features all in one place. Cons None. No complaints. Review Source RB Robbie B. Owner of cleaning services Hospitality Used the software for: 2+ years ### "Great people to work with. " August 7, 2024 5.0 Simply wonderful!! If any changes ever need to be made, they’re on top of it immediately Pros Customer service has been the best. We’ve been using them for over 3 years. They’ve made our website extremely professional, clean & simple to navigate. They also linked our website to our crm program so that potential clients and requests quotes. Cons There’s nothing I don’t like…… I absolutely satisfied with them Review Source AP Andy P. Owner Environmental Services Used the software for: 2+ years ### "We love Webit!" August 2, 2024 5.0 Very good experience. Jeremyband team were very responsive. Pros They have designers, but also allow front-end customization. Also reasonablebprice. Cons It would be nice to be able to integrate the scheduler and calendar with Google Calendar. Review Source DS Daniele S. Project Manager Construction Used the software for: 2+ years ### "Webit - a great company for managing your website" August 12, 2024 5.0 everything has been great so far. They helped us Pros Their customer service team is excellent and easy to work with. They help with any changes I want to make on the website. Cons Sometimes there are some grammer issues when they make changes that they don't catch. Sometimes it may take a little longer for changes to be made. Review Source TB Tim B. Owner Consumer Services Used the software for: 2+ years ### "Contracts are dead, Service is King and Webit Understands this much better than the competition" July 25, 2022 5.0 They have been a great service provider for our website -- I have previously done all this work myself in the past and then gradulally paid service providers to take on more of the work with some very bad experiences. But the crew at Webit have done an outstanding job -- Especially with no contracts -- As any online services business should understand that a monthly contract is just an excuse to take your money. Bottom line is this --- If you don't like the service your getting and can't get it fixed then you shouldn't have to pay extra like I have with companies that still have contracts That's an old way of doing online business these days and gets abused by deceitful companies all of the time You don't have to worry about that with Webit as they actually have business ethics. Pros The Team behind the websites - Always supportive, honest, friendly, helpful with professionalism and a sense of humor. Also the ability for me to be able to change things or add content and/or images to our website. The Home Page is the only part that the work order system would take up to 3 days sometimes based on their work load of customer request. So the people who speak American, living in America working with Americans was a breath of fresh air due to the issues and problems I have had in the past. Cons At the price point I'm paying monthly with no contracts with supportive, knowledgeable, competent and professional people don't have any cons Maybe other than not finding them sooner than I did. Reason for choosing SiteFLEX The price point per month with NO Contract, Very supportive Staff, Time I didn't have to do this myself with my busy schedule. The manner in which their people answered my questions which I could tell they new there stuff and if they didn't cover something I asked about they told me the truth instead of trying to sell me. Review Source AA Armando A. Owner Utilities Used the software for: 1-2 years ### "Webit review" August 7, 2024 5.0 Love it has some small kinks that need to be fixed Pros Ease of usage. Simple system and simple invoicing Cons Issues with opening messages and some other small glitches Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Price was the main factor of switching Review Source SK Suzy K. President Health, Wellness and Fitness Used the software for: 2+ years ### "An outstanding company" August 1, 2024 5.0 Has completely went up and beyond my expectations. Has done an incredible job listening to my concerns, the look of my website and making sure that everything is handled. Pros Great customer service, do a wonderful job making my website stand out. Cons Takes awhile to get changes done but no other concerns since they do a fantastic job. Review Source AS Almon S. Owner Design Used the software for: 2+ years ### "Simple the best" March 26, 2024 5.0 Amazing just absolutely flawless. Never had one problem with them and its been almost 6-7 years now ive had them for my business. Im extremely happy that I found them for my website. Pros Everything about Webit for my business is outstanding. Customer service is 5 star all around. The website is amazing to use and we rely on it for businesse just as much as our Google page. Simply put would only choose Webit. Cons There have been no Cons or problems with using Webit. Ive had them since 2018 and smooth sailing. Review Source DM David M. Owner Construction Used the software for: 2+ years ### "I have several sites with Webit" March 27, 2024 3.0 I have enjoyed Webit since I got it and I have referred many people. Pros Price is always a big thing for me and it helps people know I am a legit company. It’s definitely convenient when you have 4-5 companies. Cons I wish the websites would have better SEO options and rank higher compared to other sites. Review Source RE Reba E. Business Manager Construction Used the software for: Less than 6 months ### "Excellent software" January 17, 2023 5.0 My experience with Webit has been exceptional. The staff working with customer service have been very helpful, informative, and have walked me through how to do things I did not know and made sure that I knew before ending the call. Very professional, friendly, and quick service! Pros This software is easy to use even for someone who is not software smart like me. It is easy to go from one area to another and the process of changing pictures or updating info is very simple. Cons It would be nice to have the feature for spell check on the software. Combining words together would be easier to be found and corrected with a spell check system. People make typing errors and with spell check it would catch things like "isan" to be "is an" as it should be, looking more professional. Review Source lH leah H. Managing Member Automotive Used the software for: 6-12 months ### "Business Reviews " April 5, 2024 5.0 Very educational, enjoyable, and a great networking tool Pros I like how the website connects us to the client and informs us what they are interested in Cons It doesn't give the option to add what happened to the communication with the potential client Reason for choosing SiteFLEX Price and willingness to help set up company profile Review Source NK Nate K. Home inspector Building Materials Used the software for: 2+ years ### "Home Inspector " January 5, 2023 5.0 Reliable and cost effective Pros Fast customer service that you actually talk to a human rather than a robot. Cons I’d like to see more updates of people that have searched Y business Review Source JF Jacob F. Owner Construction Used the software for: 2+ years ### "Making my life easy" January 5, 2022 5.0 Overall I have had it for 4 years and it has helped grow my business. Pros It keeps me ranking high and able to get a ton of leads Cons I disliked some of the features but overall love it. Review Source CH Chandrelle H. Owner Retail Used the software for: 2+ years ### "Very Satisfied Customer" August 10, 2023 5.0 I love Webit and will continue to work with them. Pros I have no complaints about Webit. I can call \[sensitive content hidden\] for anything. Cons That there isn't an option for an interactive blog for your customers. And that there's no option for discount code to give to your customers to enter for a discount. Review Source KK Kelsie K. Administrative assistant Construction Used the software for: 2+ years ### "Very helpful and reliant " December 22, 2022 3.0 It is a great website tool that our company has used for quite some time. Pros I love that I can do most of the editing and changes to our website ourselves. I find it very helpful that as soon as I call our rep. he always picks up and follows through with our requests. Cons I do not like the few features that are hard for the customer, us, to complete on our own. Review Source JM James M. President Insurance Used the software for: 2+ years ### "Good Company with Good Value" September 14, 2021 5.0 Great. Good Local Company that has a good product. Still would like to take \[SENSITIVE CONTENT\] out to lunch sometime. Pros I usually just have the account manager help with it and do not touch it in fear I will mess it up. Except this last go round, they have not returned my text/call as we found a grammar error Cons There is nothing that I would say it bad Review Source JH Jason H. Owner CFO Security and Investigations Used the software for: 1-2 years ### "Trust Me You’re in good hands!" August 25, 2020 5.0 Well, my business consist of security operations. I have lost of clients and visitors that come to my site daily. The team at webit made sure that my site is professional and attractive to new clients! I must say that the price is very affordable and I’ve been with them a year now! Pros It’s very easy to navigate and if you are not very tech savvy , there’s always someone willing to help in the customer service arena. Cons I don’t have a lot of complaints. Every time I had an issue, \[SENSITIVE CONTENT HIDDEN\] takes care of all my concerns! He’s great! Reason for choosing SiteFLEX Because webit’s team are professional and did not make me feel like they were doing me any favors! The customer service stands out and as a start up company, I had to be sure to budget properly. Webit customer service reps made sure that I got a quality site while not breaking the bank! Review Source TS Troy S. Owner Food Production Used the software for: 2+ years ### "Website " December 8, 2020 5.0 In a word, awesome. Pros It has been the biggest advantage over my competitors in driving sales. The company is fast to make changes I request. Ease of their system and way of doing business is crucial to my company and they always exceed my expectations. Cons I rarely get to keep my same account manager. They always get promoted or something. But they have all been great. Reason for choosing SiteFLEX Cost and no hassle way of accomplishing what I wanted done. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Ease of use. Review Source CS Chris S. Owner Construction Used the software for: 2+ years ### "Webbit a warrior partner" August 10, 2023 5.0 Very good Pros Like it very much they protect my invest which is my company's picture Cons Like webit they are effective at every call Reason for choosing SiteFLEX Easy to work with hands off .. effectively efficiently Review Source CO Chad O. Owner Consumer Goods Used the software for: Less than 6 months ### "Run Away" June 9, 2022 1.0 What a waste of money, should’ve know by how cheap it was. I couldn’t even get help from a damn supervisor. The one I spoke to \[SENSITIVE CONTENT\] even cut off email communication because they had no clue what was going on. Pros There really wasn’t anything because support was the only folks who could make any changes. Cons The list is way to long to mention, I can’t stand incompetence especially when it costs me money! Review Source Response from Webit June 15, 2022 Hi Chad, thank you for your feedback. Our support team makes website updates on your behalf to ensure that your website remains functional and user-friendly. Clients also have access to a full-service website builder where they can edit current pages and build new experiences. Please give us a call at (855) 231-3733 if you have any additional questions!