--- title: "SiteFLEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SiteFLEX the right Website Builder solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/208552/Siteflex/reviews/" page_type: "reviews" language: "en" --- SiteFLEX 4.7 (331) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of SiteFLEX Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews TD Tammy D OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.“ July 30, 2024 DS Daniele S Project ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there are some grammer issues when they make changes that they don't catch.“ August 12, 2024 TB Tawana B ChairmanMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “He also shares his ideas, which all aligned up with what I want to see on my website.“ April 1, 2024 KS Kasey S Owner, Hair and Makeup ArtistConsumer Services, Self-employedUsed the software for: Less than 6 months. “It was a bit difficult customizing my site to my liking.“ August 1, 2024 JR Joey R OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Great price for a small business, we started our business wih then and have gotten many compliments on our site design. “ August 7, 2024 CM Carol M CEO President OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Again, some design elements were a bit difficult and not intuitive“ July 25, 2024 AS Almon S OwnerDesign, 2 - 10 employeesUsed the software for: More than 2 years. “The website is amazing to use and we rely on it for businesse just as much as our Google page.“ March 26, 2024 NG Neil G CEOAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 331 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. President Facilities Services Used the software for: Less than 6 months ### "Best option for a website" November 5, 2020 5.0 They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them. Pros the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want. Cons they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied. Review Source EH Eddie H. Principal Real Estate Used the software for: Less than 6 months ### "Website Geniuses " March 22, 2024 5.0 WebIt has been a game changer for us and the clients we serve. We believe that with our website up and running we have extended our reach monumentally Pros The staff there are highly knowledgeable and the time they take to walk you through the process! Not to mention how quickly they respond to you in regards to anything with their service, thumbs up guys! Cons We use a lot of documents and would have love to be able to add a electronic signature feature into our site but that was not possible at this time! Alternatives considered [YouTube](https://www.capterra.com/p/237905/YouTube/) Reason for choosing SiteFLEX Because building a website is not what we do and we did not understand what was required to build such a great site as WebIt has done for us! Review Source LH Lisa H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Don't Use this Company for Your Website Build" September 5, 2025 1.0 Pros Nothing. The website was subpar with a cart for some reason even though we are a service-based business. Cons They take advantage of clients' lack of knowledge about domains and domain ownership. They convince you to let them "take care of the domain" by buying it themselves through GoDaddy for less than $20 per year, then when you want to get access to your domain, they charge a $125 fee along with making you pay to make your account active (another $50). I have been building websites for over 10 years, and when a client wanted to swap to my service, they held the client's domain hostage until they were paid the $175. Truly despicable! Review Source AW Art W. Owner Construction Used the software for: 2+ years ### "From curb Pro's " March 23, 2024 5.0 I have been using web it for about 13 years and I get alot of business from my website. When I want to change something on my site it is done immediately in most cases (same day). Pros The cost, the discount for site, paid 10 months received 13 months. All the representatives treat me like im the best. I couldn't be any happier, I wouldn't go to any other company even if it was cheaper Cons Doesn’t apply, they are the best and all my friends that have business love web it. Reason for choosing SiteFLEX After listening to what web it had to offer 13 months for the price of 10 months, hiw they listed to my concers and had the correct answers for all my needs, hrs of operations and so much more, I can't say enough great things about web it except if you want the best company to help you with your website, what are you waiting for, call them and find out your self. Thank you so much web it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Cost, the other company would charge me to make changes and the monthly rate increased 3 times. Review Source JA James A. President Staffing and Recruiting Used the software for: 6-12 months ### "Very Happy with our Decision to Switch to Webit" July 30, 2024 5.0 Very satisfied, meets our needs, and customer support has been wonderful when needed. Pros Ease of set up, and their internal team was very helpful during the transition. Cons My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was cold called by Webit and the salesperson made good business sense to us. Review Source CD Chris D. Landscaping owner Construction Used the software for: 6-12 months ### "Webit is fantastic for my business " March 28, 2024 5.0 Great value for great monthly price....... Pros How well webits builders make your site with little to-do on your own. Cons No Search engine optimization help or services Reason for choosing SiteFLEX Basically same as the question and answer above Switched from [Wix](https://www.capterra.com/p/169007/Wix/) My website was built by a person who claimed to be a website builder/designer and he made a crappy page and charged me $300 for a junk website and no customer support, never heard from him again after multiple calls. Review Source TD Tammy D. Owner Events Services Used the software for: 1-2 years ### "Best Web Page Building & Hosting" July 30, 2024 5.0 Pros They communicate quickly and thoroughly. The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price. Cons I can't think of anything I did not like about Webit. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I was able to get all of the products in Webit. I didn't need the other ones anymore. Review Source JF Jeneffer F. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Webit Review" December 5, 2023 3.0 Good. No problems thus far with the website. Pros I like all of the features offered by Webit so far. I have no complaints. The contact person for updates is quick to respond and polite. Cons N/A There is nothing that I do not like at this time. Everything seems to be running smoothly. Reason for choosing SiteFLEX N/A Business Manager decided to change service providers Switched from [Homestead Websites](https://www.capterra.com/p/174101/Homestead-Website-Builder/) Price and having someone to update website for us. Review Source NW Nicholas W. President Environmental Services Used the software for: Less than 6 months ### "Can’t get any easier!!! " August 1, 2022 5.0 Its great! I can’t speak enough about the service I’ve gotten from Webit. When I need a change it’s always a quick update with no problems. Pros Easy and affordable, 2 words for any business owner. Love how i can manage my site, customers and invoice right from the dashboard. When I need changes I can do them myself or if it’s something I need added the support team always comes through in a minute! I highly recommended Webit for any small business looking to save time and money. Cons I wish you had the ability to remove the Webit name from the footer. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing SiteFLEX The cost, the offer at the time, and the ease of use of Webit for myself to handle most things. Review Source CH Chandrelle H. Fashion Designer Apparel & Fashion Used the software for: 2+ years ### "Satisfied Customer" June 18, 2022 5.0 My experience is great overall. The staff provides excellent customer service and they follow up with you every time. Pros I like that it's easy to use and manageable. Cons That it doesn't have an interactive blog page that you can add to your site. Review Source AS Almon S. Owner Design Used the software for: 2+ years ### "Simple the best" March 26, 2024 5.0 Amazing just absolutely flawless. Never had one problem with them and its been almost 6-7 years now ive had them for my business. Im extremely happy that I found them for my website. Pros Everything about Webit for my business is outstanding. Customer service is 5 star all around. The website is amazing to use and we rely on it for businesse just as much as our Google page. Simply put would only choose Webit. Cons There have been no Cons or problems with using Webit. Ive had them since 2018 and smooth sailing. Review Source HT Henry T. Owner Consumer Services Used the software for: 6-12 months ### "Great deal " December 30, 2023 5.0 Good. They are always polite and helpful. I’d suggest it to anyone starting out. Pros We it is great. It is better than spending 5K to get the same thing. It definitely needs you to put some thought into what you want, but for me I needed a functional website quickly. So I had them make one and it works great. Cons Very basic design. But definitely worth the little they ask for to get started and maintain it. Review Source JR Joey R. Owner Environmental Services Used the software for: 2+ years ### "Great option for small business" August 7, 2024 4.0 Pros Great price for a small business, we started our business wih then and have gotten many compliments on our site design. Cons Support is a little slow, i learned to add reviews to the site myself because it takes to long otherwise. Review Source lH leah H. Managing Member Automotive Used the software for: 6-12 months ### "Business Reviews " April 5, 2024 5.0 Very educational, enjoyable, and a great networking tool Pros I like how the website connects us to the client and informs us what they are interested in Cons It doesn't give the option to add what happened to the communication with the potential client Reason for choosing SiteFLEX Price and willingness to help set up company profile Review Source AP Andy P. Owner Environmental Services Used the software for: 2+ years ### "We love Webit!" August 2, 2024 5.0 Very good experience. Jeremyband team were very responsive. Pros They have designers, but also allow front-end customization. Also reasonablebprice. Cons It would be nice to be able to integrate the scheduler and calendar with Google Calendar. Review Source DM Deb M. Chairman Consumer Services Used the software for: 1-2 years ### "Easy to Use at a Great Price" August 25, 2020 5.0 We have been with Webit for a couple of years now and are so pleased with our website. Moving our website to Webit was so easy, and the design team did such a great job not only making sure to get all the content transferred over but also gave our website a much need facelift. Our website now has a fresh, polished, and professional look and they continue to fine tune and help us put our best foot forward. We received so many compliments on how much easier it is to navigate and how great it looks. Pros I love that I can update our website myself. The software is easy to use and I can add, remove or update in just a few easy steps. It is easy to maintain and we are able to stay current without any delays. Everything I do displays in actual time so I know our website is always current. Cons I am currently using Google Docs to maintain our database... I would like an easier way to manage our members and our vendors. Being able to upload spreadsheets and store important business documents would also be a great benefit. We are a non-profit with a rotating board and having all information in one location would help in sharing information and having everything in one location. Review Source AB Ashley B. General Manager Consumer Services Used the software for: Less than 6 months ### "We Love WebIt!" June 9, 2022 5.0 We love it. From set up to completion, the entire experience was A++. Their customer service is fantastic. Pros It is extremely easy to use. We were able to go in and quickly set up multiple pages for our brand new website. Cons I wish there was a feature to copy pages as they are. For example, we have a page for each city in DFW. It would be nice to copy one and then just change the names. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) Reason for choosing SiteFLEX They had much better pricing. Review Source WV William V. Owner Construction Used the software for: 1-2 years ### "Go On Take The Money and Run" January 25, 2023 1.0 Terrible Pros It's a website. More spam emails and estimate requests than real leads Cons Very little traffic to the site. Didn't add all the items I wanted to my site. No contact with me since the initial consult and the site went live. I was shown my website performance the other day and was told how poor it was Reason for choosing SiteFLEX A good pitch by a salesman Review Source Response from Webit January 31, 2023 Hi William, our team would love to speak with you about optimizing your account and getting more traffic. Please give us a call at (855) 231-3733 and we can discuss this further. JC Jason C. Owner Construction Used the software for: 2+ years ### "Landscape Website" December 22, 2022 5.0 Overall experience is great Pros The pros are that I can easily call or email to make changes to the site and they are completed fairly quickly. Cons Cons are that it's not user friendly to make changes without asking for help. Reason for choosing SiteFLEX Descent monthly fee Review Source CM Carol M. CEO President Owner Food & Beverages Used the software for: 6-12 months ### "creation. of my website for my business" July 25, 2024 4.0 Overall the experience was pretty good - no major complaints Pros Overall the ease of creating and customer support was very good Cons Again, some design elements were a bit difficult and not intuitive Review Source TS Troy S. Owner Food Production Used the software for: 2+ years ### "Website " December 8, 2020 5.0 In a word, awesome. Pros It has been the biggest advantage over my competitors in driving sales. The company is fast to make changes I request. Ease of their system and way of doing business is crucial to my company and they always exceed my expectations. Cons I rarely get to keep my same account manager. They always get promoted or something. But they have all been great. Reason for choosing SiteFLEX Cost and no hassle way of accomplishing what I wanted done. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Ease of use. Review Source CS Chris S. Owner Construction Used the software for: 2+ years ### "Webbit a warrior partner" August 10, 2023 5.0 Very good Pros Like it very much they protect my invest which is my company's picture Cons Like webit they are effective at every call Reason for choosing SiteFLEX Easy to work with hands off .. effectively efficiently Review Source CO Chad O. Owner Consumer Goods Used the software for: Less than 6 months ### "Run Away" June 9, 2022 1.0 What a waste of money, should’ve know by how cheap it was. I couldn’t even get help from a damn supervisor. The one I spoke to \[SENSITIVE CONTENT\] even cut off email communication because they had no clue what was going on. Pros There really wasn’t anything because support was the only folks who could make any changes. Cons The list is way to long to mention, I can’t stand incompetence especially when it costs me money! Review Source Response from Webit June 15, 2022 Hi Chad, thank you for your feedback. Our support team makes website updates on your behalf to ensure that your website remains functional and user-friendly. Clients also have access to a full-service website builder where they can edit current pages and build new experiences. Please give us a call at (855) 231-3733 if you have any additional questions! DB David B. Director Religious Institutions Used the software for: 6-12 months ### "webit hosting and site developement " December 30, 2022 5.0 excellent Pros it is pretty user friendly with a little knowledge of tech. they are very helpful and willing to explain how things work/how you can use the site. there customer service is very polite, knowledgeable and never seem in a hurry when helping you Cons our old site was very, old, and although we needed to freshen it up new technology was much more advanced so some things took a little more work and adjustment to get them to look like we wanted. the staff bent over backwards to help us Review Source MK Michael K. None Retail Used the software for: 6-12 months ### "Webit Review" July 19, 2022 3.0 Mixed feelings. I like what it has done for me but feel it is also limiting me. Pros This is a good web provider for beginners or for those with simple or small websites. Good design team. Cons Features are very limited and there are many common things this site doesn't do. You can outgrow it quickly. Review Source Response from Webit July 25, 2022 Hi Michael, our team wants to make sure you are able to utilize your website to its full potential and abilities! Please give us a call at (855) 231-3733 and we can discuss this further.