# SiteFLEX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SiteFLEX the right Website Builder solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208552/Webit/reviews

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SiteFLEX

4.7 (331)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SiteFLEX

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

TD

Tammy D

OwnerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.“

July 30, 2024

DS

Daniele S

Project ManagerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes there are some grammer issues when they make changes that they don't catch.“

August 12, 2024

JR

Joey R

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Great price for a small business, we started our business wih then and have gotten many compliments on our site design. “

August 7, 2024

KS

Kasey S

Owner, Hair and Makeup ArtistConsumer Services, Self-employedUsed the software for: Less than 6 months.

“It was a bit difficult customizing my site to my liking.“

August 1, 2024

AB

Amanda B

Executive Assistant Wholesale, 11 - 50 employeesUsed the software for: 1-2 years.

“This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.“

August 1, 2023

CM

Carol M

CEO President OwnerFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“Again, some design elements were a bit difficult and not intuitive“

July 25, 2024

SK

Suzy K

PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Great customer service, do a wonderful job making my website stand out.“

August 1, 2024

NG

Neil G

CEOAutomotive, 2 - 10 employeesUsed the software for: 1-2 years.

“Have not heard from anyone at Webit in a couple years with suggestions for improvements or changes.“

August 2, 2024

## Showing most helpful reviews

Showing 1-25 of 331 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James L.  
President  
Facilities Services  
Used the software for: Less than 6 months

### "Best option for a website"

November 5, 2020

5.0

They always answer the phone. This is a big deal to me. NO menus that have changed, and no runaround. They assign you a contact person and you get their direct dial number. It is easy to work with them.

Pros

the Price was the attraction and prompted the call to them, but the service of the support team is what really sold me. I am able to ask questions that get things done and I can do the things I want to do without them so I get exactly what I want.

Cons

they could not use my existing website, which was done in Word Press, and was what I understood the best in the market at this time. They convinced me that rebuilding the site with their software would be better and cheaper. The look of the finished product is the same so I am satisfied.

Review Source

JA

James A.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Very Happy with our Decision to Switch to Webit"

July 30, 2024

5.0

Very satisfied, meets our needs, and customer support has been wonderful when needed.

Pros

Ease of set up, and their internal team was very helpful during the transition.

Cons

My competitor’s websites are more current and engaging. However I understand they probably invested more to achieving this.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I was cold called by Webit and the salesperson made good business sense to us.

Review Source

LH

Lisa H.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Don't Use this Company for Your Website Build"

September 5, 2025

1.0

Pros

Nothing. The website was subpar with a cart for some reason even though we are a service-based business.

Cons

They take advantage of clients' lack of knowledge about domains and domain ownership. They convince you to let them "take care of the domain" by buying it themselves through GoDaddy for less than $20 per year, then when you want to get access to your domain, they charge a $125 fee along with making you pay to make your account active (another $50). I have been building websites for over 10 years, and when a client wanted to swap to my service, they held the client's domain hostage until they were paid the $175. Truly despicable!

Review Source

TD

Tammy D.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Best Web Page Building & Hosting"

July 30, 2024

5.0

Pros

They communicate quickly and thoroughly. The products that are offered by Webit I previously had to get separately from 3 different companies and Webit offers all of them in one place for a very reasonable price.

Cons

I can't think of anything I did not like about Webit.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I was able to get all of the products in Webit. I didn't need the other ones anymore.

Review Source

RR

Ricardo R.  
General Contractor  
Construction  
Used the software for: Less than 6 months

### "100% Satisfied"

May 8, 2025

5.0

The whole process. From the first initial call with \[sensitive content hidden\] to working with all the Webit team members until the completed website to go Live couldn't be more pleased.

Pros

The additional features for contractors to send estimates, invoices, etc. Contractors can run a good portion of their business from the additional features all in one place.

Cons

None. No complaints.

Review Source

RB

Robbie B.  
Owner of cleaning services  
Hospitality  
Used the software for: 2+ years

### "Great people to work with. "

August 7, 2024

5.0

Simply wonderful!! If any changes ever need to be made, they’re on top of it immediately

Pros

Customer service has been the best. We’ve been using them for over 3 years. They’ve made our website extremely professional, clean & simple to navigate. They also linked our website to our crm program so that potential clients and requests quotes.

Cons

There’s nothing I don’t like…… I absolutely satisfied with them

Review Source

AP

Andy P.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "We love Webit!"

August 2, 2024

5.0

Very good experience. Jeremyband team were very responsive.

Pros

They have designers, but also allow front-end customization. Also reasonablebprice.

Cons

It would be nice to be able to integrate the scheduler and calendar with Google Calendar.

Review Source

JR

Joey R.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Great option for small business"

August 7, 2024

4.0

Pros

Great price for a small business, we started our business wih then and have gotten many compliments on our site design.

Cons

Support is a little slow, i learned to add reviews to the site myself because it takes to long otherwise.

Review Source

DS

Daniele S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Webit - a great company for managing your website"

August 12, 2024

5.0

everything has been great so far. They helped us

Pros

Their customer service team is excellent and easy to work with. They help with any changes I want to make on the website.

Cons

Sometimes there are some grammer issues when they make changes that they don't catch. Sometimes it may take a little longer for changes to be made.

Review Source

CM

Carol M.  
CEO President Owner  
Food & Beverages  
Used the software for: 6-12 months

### "creation. of my website for my business"

July 25, 2024

4.0

Overall the experience was pretty good - no major complaints

Pros

Overall the ease of creating and customer support was very good

Cons

Again, some design elements were a bit difficult and not intuitive

Review Source

SK

Suzy K.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "An outstanding company"

August 1, 2024

5.0

Has completely went up and beyond my expectations. Has done an incredible job listening to my concerns, the look of my website and making sure that everything is handled.

Pros

Great customer service, do a wonderful job making my website stand out.

Cons

Takes awhile to get changes done but no other concerns since they do a fantastic job.

Review Source

BF

Birgit F.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Office Manager"

August 6, 2024

5.0

I am very happy with the results and how helpful they were to Branda.

Pros

They worked on the changes in a timely matter.

Cons

I need to learn to make my own changes. Not easy to figure out.

Review Source

FS

Francisco S.  
Operations Director  
Maritime  
Used the software for: 2+ years

### "Worth the money!"

January 8, 2023

5.0

Great and prompt customer service with knowledge of marketing.

Pros

Ease of use. Ability to access software to upload content and make changes when I need it.I hardly have to call Webit for assistance.

Cons

Inability to link bank account for taking payments online.

Reason for choosing SiteFLEX

Inexpensive and great customer support.

Review Source

BS

Beth S.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "They do the work"

June 29, 2021

5.0

Very professionally built website that has assisted us in drawing numerous campers to our facility and we are very happy with the look and results

Pros

The information was quickly gathered and Built-in the template while talking with the webbit programmer. When needing changes they come quickly rabbit reaches out on a regular basis to make sure I don't need any additional help

Cons

Overall I really have no complaints about this software. During the covid issues often things felt a little sluggish. I'm confident that communication and information changes will happen timely moving forward

Review Source

AB

Amanda B.  
Executive Assistant  
Wholesale  
Used the software for: 1-2 years

### "Elevating Experience"

August 1, 2023

5.0

Pros

I recently had the pleasure of using Webit for building a website, and I must say, it exceeded all my expectations. This user-friendly platform offers an incredible range of tools that make the entire process a breeze, even for someone like me with minimal technical knowledge.

Cons

Would prefer more of an intuitive drag-and-drop interface but overall would recommend.

Review Source

HT

Henry T.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great deal "

December 30, 2023

5.0

Good. They are always polite and helpful. I’d suggest it to anyone starting out.

Pros

We it is great. It is better than spending 5K to get the same thing. It definitely needs you to put some thought into what you want, but for me I needed a functional website quickly. So I had them make one and it works great.

Cons

Very basic design. But definitely worth the little they ask for to get started and maintain it.

Review Source

MM

Matthias M.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Best choice I have made for my business "

April 28, 2023

5.0

Excellent best choice I have made for my business marketing needs

Pros

I like the customer service I call and talk to the same familiar voices and the team is very knowledgeable. \[sensitive content hidden\] was straight forward when I purchased the website and design and \[sensitive content hidden\] amongst others has been amazing helping me manage my website I couldn’t speak more highly of them I have referred them to my friends other company’s and all are impressed.

Cons

Nothing they do everything I’ve asked and more top notch service

Reason for choosing SiteFLEX

Phil!

Review Source

LU

Luis U.  
OFFICE MANAGER  
Consumer Goods  
Used the software for: 1-2 years

### "Webit is super easy to use!!"

August 7, 2023

5.0

Pros

Everytime we need to edit something on our website we can just go in there and do it with ease compared to others where you need someone to make changes and you cannot.

Cons

As of right now no, maybe if possible try to capture exactly where the leads are coming from or how they heard about our website.

Review Source

KP

Keiko P.  
Broker/Owner  
Real Estate  
Used the software for: 1-2 years

### "Webit is great!!"

March 24, 2022

5.0

Webit has been a important part of our business.

Pros

Love the timely emails. We are able to respond to our customers on a timely basis.

Cons

Nothing!!!!! We appreciate the efficiency in the emails.

Review Source

JF

Jacob F.  
Owner  
Construction  
Used the software for: 2+ years

### "Making my life easy"

January 5, 2022

5.0

Overall I have had it for 4 years and it has helped grow my business.

Pros

It keeps me ranking high and able to get a ton of leads

Cons

I disliked some of the features but overall love it.

Review Source

BS

Brendan S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Webit, High quality Low cost"

April 21, 2023

5.0

Absolutely Amazing

Pros

I’ve been with Webb at six years now never had any issues. Their customer service team is great their website builders are awesome. Unlimited changes to your website at no additional cost. You can’t beat it.

Cons

No cons at all so far. Everything has been amazing

Review Source

VH

Victor H.  
Owner  
Retail  
Used the software for: 2+ years

### "Don't expect much"

July 20, 2022

3.0

Pros

Not too much. Needed them to take care of the site.

Cons

They don't really do much. It just exists and they've pushed the responsibility of changes and adding to me now.

Switched from

[Google Sites](https://www.capterra.com/p/246647/Google-Sites/)

Don't have time to keep up with it

Review Source

Response from Webit

July 25, 2022

Hi Victor, we want to make sure your website is fulfilling your needs. Our team is standing by to help with any website updates. Please give us a call at (855) 231-3733 and we can discuss this further.

JH

Jason H.  
Owner CFO  
Security and Investigations  
Used the software for: 1-2 years

### "Trust Me You’re in good hands!"

August 25, 2020

5.0

Well, my business consist of security operations. I have lost of clients and visitors that come to my site daily. The team at webit made sure that my site is professional and attractive to new clients! I must say that the price is very affordable and I’ve been with them a year now!

Pros

It’s very easy to navigate and if you are not very tech savvy , there’s always someone willing to help in the customer service arena.

Cons

I don’t have a lot of complaints. Every time I had an issue, \[SENSITIVE CONTENT HIDDEN\] takes care of all my concerns! He’s great!

Reason for choosing SiteFLEX

Because webit’s team are professional and did not make me feel like they were doing me any favors! The customer service stands out and as a start up company, I had to be sure to budget properly. Webit customer service reps made sure that I got a quality site while not breaking the bank!

Review Source

JS

Janette S.  
Sales  
Facilities Services  
Used the software for: 6-12 months

### "Webit - Helpful and reliable. Great for start up"

April 25, 2023

5.0

Very good

Pros

Most of it was done for us, and we can customize it. We add information and contact, but the overall design and function is something we don’t have to think about.

Cons

Usually when I call Webit, I don’t get someone directly, although they are tireless at following up on receiving a message

Review Source

CK

Clayton K.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Good value for the money"

September 13, 2022

5.0

Any concerns, questions, needs, etc. are quickly addressed. They treat you like you important.

Pros

Webit makes it easy to get a great looking site up and running for very little cost.

Cons

It is a closed system so some things you can do with a Wordpress site aren’t possible.

Review Source