--- title: "muse.ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about muse.ai Software - reviews, pricing plans, popular comparisons to other Visual Search products and more." source_url: "https://www.capterra.com/p/208604/muse-ai/" page_type: "product" language: "en" --- # muse.ai Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) muse.ai ## What is muse.ai? muse.ai is the cheapest way to host and share videos using an ad-free platform. It provides: unlimited embed codes with unlimited bandwidth; HD resolution through an adaptive and intuitive player; secure or open video sharing; user channels; and a futuristic video immersive view. It also employs an advanced perceptual artificial intelligence to watch and listen to audio-visual content. This AI provides automatic speech transcription, faces, objects, action, sounds,... ## What is muse.ai used for? [Visual Search](https://www.capterra.com/visual-search-software/)[Video Management](https://www.capterra.com/video-management-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for muse.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://muse.ai&name=muse.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### muse.ai 4.5 (8) VS. [4.7 (107)](https://www.capterra.com/p/172645/Teramind/reviews/) Starting Price $8 Flat Rate, Per Month Starting Price $14 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.5 (86) Value For Money 4.5 (8) Value For Money 4.3 (78) Customer Service 4.4 (8) Customer Service 4.6 (80) ## muse.ai alternatives Highest Rated [4.9 (4,853)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [SentiSight.ai](https://www.capterra.com/p/266676/SentiSight/) [4.7 (86)](https://www.capterra.com/p/266676/SentiSight/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266676/SentiSight/) [RAIC](https://www.capterra.com/p/10014746/RAIC/) [4.0 (1)](https://www.capterra.com/p/10014746/RAIC/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014746/RAIC/) [Canto](https://www.capterra.com/p/140500/Canto/) [4.5 (686)](https://www.capterra.com/p/140500/Canto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140500/Canto/) [View all alternatives](https://www.capterra.com/p/208604/muse-ai/alternatives/) ## FAQs about muse.ai Overview ### What company size and specific industries is muse.ai built for? muse.ai is designed for any company size, from small teams to larger organizations, that needs to store or share videos online. It is not tied to a specific industry and suits businesses, creators, and other groups that work with video content. Features and Usability ### What are the key features of muse.ai? muse.ai offers video management, video search, and video streaming as core features, along with inside-the-video search and search/filter tools. It also includes closed captions, tagging, image recognition, speech recognition, OCR, reporting/analytics, bulk uploading, privacy options, and third-party integrations for content handling. Integrations ### Which third-party tools and platforms does muse.ai integrate with? muse.ai connects natively to Zapier, giving it access to many third-party apps and automation workflows. With Zapier, muse.ai can link video management tasks to tools across categories such as communication, storage, and project coordination through configured automations. Getting Started and Support ### What training and onboarding options does muse.ai offer? muse.ai provides documentation for teams that need written reference material during setup and ongoing use. Documentation can support self-paced learning, feature lookups, and step-by-step guidance for common tasks. Getting Started and Support ### What customer support options does muse.ai offer? muse.ai provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 164 Visual Search reviews Capterra data shows that buyers of Visual Search rank the following features as their top priorities: - **Data Retrieval** (**39%** of reviewers rated this feature as critical) - **Image Query** (**36%**) - **Search/Filter** (**32%**) muse.ai supports all three of the features reviewers rate highest: **Data Retrieval**, **Image Query**, and **Search/Filter**. Together, these capabilities help businesses find visual content faster, narrow results with more precision, and access the right media when they need it, allowing teams to manage large content libraries more efficiently and make quicker decisions. Data Retrieval 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and find data in a structured format Image Query 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A request to search on an image that the user inputs Search/Filter 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Catalog Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Closed Captions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of displaying text on a television, video screen, or other visual display Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving muse.ai 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Bulk Uploading: Upload multiple documents at once - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Closed Captions: Process of displaying text on a television, video screen, or other visual display - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Retrieval: Search and find data in a structured format - Data Storage Management: Manage and store data in a database - For eCommerce: Intended to be used by online stores - Image Query: A request to search on an image that the user inputs - Image Recognition: Ability of software to identify an image among other data - Image Tagging: adding a text label to an image - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multimedia Support: Supports various file formats - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Privacy Options: Allows users to secure content and data for any use. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Sharing: Allows businesses to share their videos on social media. - Speech Recognition: Train your system to interpret and transcribe voice messages - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Management: Store and manage online video content - Video Search: Crawling the Web or a database for video content - Video Streaming: Allows users to view videos without downloading media files --- Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.5 (8) Free Trial Basic $8.00 Flat Rate,Per Month Value for money 4.5 (8) 4.5 Based on 8 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(5) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HD Helen D. Teacher E-Learning ### "Muse for all my video management needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Excellent. Great value for money and a quality service Pros Easy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent. Cons Having to download closed captions and re-upload to video. I'd prefer if they could be automatically added. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Melanie A. Ph.D. Student Research ### "Excellent Video Hosting Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 I'm so happy I chose them. Pros That it is super user-friendly. The tools it has for editing videos and sharing them. Cons Nothing! I love everything about Muse AI. Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Joseph G. Owner Marketing and Advertising ### "Finally, the search for an inexpensive, quality, fast video host is over!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2021 Pros The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay. Cons I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash. Switched from [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) I was using Kaptiwa which was supposed to be designed for marketers but when I needed it, it was buggy. There were times when I could not make a video go from private to public or make changes. I also tried Vimeo and subscribed to them for a year but it's costly. Reasons for choosing muse.ai I was talking with my cousin about my video host problems and she suggested Muse, a service she had been using and was very happy with it. To tell you the truth, I wasn't expecting much but was blown away at the speed, ease of use and customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Katie W. Psychologist and Business Coach Health, Wellness and Fitness ### "Great product, service and functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2021 I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads randomly showing up at the end! Pros I love the ease of use and 'slick' design of the interface. Cons There is a problem with using the embed feature on my membership site. Customer service were extremely helpful and gave me a few workarounds. But unfortunately, only the 'basic' embed actually remains stable and this doesn't fit inside the container properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brandon C. designer Design ### "Feels Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2021 Great! Pros Some ups and downs finding the downs to be my error :) They will work with you all the way. Love the product. Cons I think overall it has bee a very good experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jason J. Owner Education Management ### "Good low cost video hosting with nice features" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2021 Pros \- Easy and fast service - Similar to other video cdns - voice to text is accurate - service is quick to answer and add new features Cons \- Works well for what it is, not sure what would need to be different Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mathieu L. UX Designer Design ### "Terrible customer support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 15, 2021 Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support. Pros Easy to upload videos and generate links for embeds. Cons Customer support seems to be non-existant. I've reached out many times without answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Osama K. IT Manager Non-Profit Organization Management ### "Fast and inexpensive Video CMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 25, 2020 We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files. Pros Muse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos. Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response. It has an API that could come in handy when creating your own mobile app. It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran Cons My biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround. Other minor things that should be added are: Add Videos as favorites. More keyboard shortcuts. Arabic and Urdu AI analysis. Change default option for visibility. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) [DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/) Reasons for choosing muse.ai Lower Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208604/muse-ai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.