# eClinPro CTMS & eSource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eClinPro CTMS & eSource Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more. Source: https://www.capterra.com/p/208608/eClinpro/pricing --- # eClinPro CTMS & eSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eClinPro CTMS & eSource ## What is eClinPro CTMS & eSource? eClinPro CTMS delivers ONE CENTRAL SOLUTION for Sites, Networks, Sponsors, and CROs. More than just a CTMS, it unifies every essential tool in one platform—CTMS, eSource, eRegulatory, eDocs, eConsent, ePay, SMS Text, Recruitment Automation, and Website Integration—while also providing EDC, eVisits, eTMF, SDV, Inventory Management, and advanced Reporting. Designed by experienced CRCs, CRAs, Managers, and PIs, eClinPro streamlines workflows across all stakeholders, ensuring seamless collaboration, transparency, and compliance with FDA and ICH regulations. From patient recruitment and pre-screening to study conduct, monitoring, data verification, and final closeout, eClinPro centralizes the entire research lifecycle. Affordable, scalable, and Part 11 compliant, it empowers Sites to manage studies efficiently, Sponsors to maintain oversight, and CROs to monitor trials remotely—making clinical research faster, simpler, and more reliable. ## What is eClinPro CTMS & eSource used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 3% Starting price $150 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eClinPro CTMS & eSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eclinpro.com&name=eClinPro CTMS & eSource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eClinPro CTMS & eSource 4.6 (36) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $150 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (36) Ease Of Use 4.7 (95) Value For Money 4.9 (27) Value For Money 4.5 (76) Customer Service 4.8 (31) Customer Service 4.5 (90) ## eClinPro CTMS & eSource alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208608/eClinpro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.9 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection 21 CFR Part 11 Compliance 4.7 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Shows that electronic documents are authentic and linked to specific records Document Management 4.8 (24) 50.00% of 24 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Patient Monitoring 4.8 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Observing and tracking a patient's health status, condition, and wellbeing Patient Management 4.6 (23) 65.22% of 23 reviewers that rated this feature as important or highly important Managing and tracking patient health, progress, communication, and treatment plans Clinical Study Management 4.7 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform eClinPro CTMS & eSource 62 features Shows that electronic documents are authentic and linked to specific records Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar Tools to manage single or multiple clinical studies within a centralized platform Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Collect and track all case report forms (CRFs) within a centralized repository Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents Assign categories, labels, tags, or attributes to documents for organization, search and storage Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Data entry quality control method that involves recording the same data twice to maintain integrity Assemble applications and processes by dragging over and arranging pre-built components Import, collect, and capture data from multiple sources Digitally sign online documents Create and securely store digital patient records Manage the enrollment and onboarding of all new members and accepted applications Plan, manage, and track the financial activities of an individual or organization Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Helps clinical trials/labs get patients for participation. Reporting on how each user, task or process has advanced since its initiation Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Capture data electronically Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Set up connections to third-party platforms to improve business processes Allows clinics and academic institutions to create trials and studies from scratch. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Features 4.4 (36) 4.4 Based on 36 reviews ## Pricing Value for money 4.9 (27) Free Trial Basic $150.00 Flat Rate,Per Month Small Business $250.00 Flat Rate, Value for money 4.9 (27) 4.9 Based on 27 reviews ## Support, customer service and training options Customer Service 4.8 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (31) 4.8 Based on 31 reviews ## User reviews Overall rating 4.6 Based on 36 reviews Filter by rating 5(28) 4(4) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent CC Chase C. Clinical Research Coordinator Research ### "Eclin Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 We have been using EClinPro for many years and it is the best CTMS we have ever used. It has made our research much easier. Pros Accessibility, easy to use, streamlining, organized. Over the years they continue to release new versions that exceed expectations. Cons Sometimes the Captcha does not work properly but I do not believe that is an issue they can fix. Other than that I can not think of anything else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Hi. We really appreciate your review and most of all, the opportunity to be part in your success. Keep doing an amazing job. Reinier MB Melissa B. Clinical Research Director Research ### "CTMS and eSource" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 18, 2023 must easier to navigate then previous systems I have used in the past. Pros Ease of use and how to correct issues, training modes provided to assist with most issues and how to use the system. Cons still learning system, it is my training with the modules that has helped greatly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Melissa, We really appreciate your review. We take our customers feedback seriously. We have done a lot of improvements based on our customers feedback including yours :). Keep the hard work Best Regards MC Monica C. Co-owner Pharmaceuticals ### "The best in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2023 Pros The feature I appreciate the most in eClinpro is the ability to tailor it to your preferences, ensuring that your ideas are heard and, more often than not, implemented successfully." Cons Sometimes the training is tricky. It will be benefetial for the Switched from [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) Because eClinpro is more customizable, has much more features, and again your ideas are heard. Every clinic is different, therefore has different needs. Alternatives considered [CRIO](https://www.capterra.com/p/166083/Clinical-Research-IO/) Reasons for choosing eClinPro CTMS & eSource For the same reasons named above. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2023 Dear Monica, Thank you so much for sharing your positive experience with eClinPro. We pride ourselves on our flexibility and our commitment to listening to our users. It's heartening to hear that our efforts to adapt and implement user suggestions are making a difference for you. We will continue to strive for excellence and to make our platform even more user-friendly. Thank you for choosing and trusting eClinPro! Warm regards, eClinPro Team DR Doris R. Clinical Research Coordinator Research ### "Recent user review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 14, 2023 We are just beginners in the system. We still are not using for a long / complicated study visits data entry but I like that in only one page we can navigate from the subjects information to the studies eSource and other areas Pros I have been used the product for a short time. It is easy to use and I like it in many of the features Cons There are several features that I would like to have when using the system: Patient ID to appear in the summary volunteer page, text messages to have capacity for more words, be able to communicate with patients through emails and not only through SMS. problems with " complete" visit to appears when we complete and save one, once a task is completed, only can be closed for the person who opened, that waste time in the process. Switched from [Clinical Conductor CTMS](https://www.capterra.com/p/88069/Clinical-Conductor-CTMS/) Administration decision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Doris, We really appreciate your review. We take our customers feedback seriously. We have done a lot of improvements based on our customers feedback including yours :) Please send me an email to review all the new features. Regards RS Rebecca S. Study Coordinator Research ### "Great service for your business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 Love it great product! Pros It is easy to use and always we get an answer right away if we do not understand something or need help. The help videos are also very informative. Cons least would be patient data entry some times they do not give us date pf birth or needed things to enter them so we are not able to put them in right away. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2023 Dear Rebecca, Thank you for sharing your feedback with us. We're delighted to hear that you appreciate eClinPro's ease of use, our prompt support, and the helpfulness of our videos. As for the challenges in patient data entry, we understand and are actively seeking ways to enhance this feature for a smoother experience. Your feedback is invaluable, and we're committed to ensuring eClinPro meets all your needs. Warm regards, eClinPro Team. KF Karla F. Director Research ### "E-Clin pro review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2023 It's a very good system and does exactly what I need it to do. Pros The product is easy to use and the support from the E-Clin Pro team is fantastic! Cons This is a great system, so I don't have anything negative to say about it. Reasons for choosing eClinPro CTMS & eSource The price and easy system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2023 Dear Karla, Thank you for your wonderful feedback! We're elated to know that you find eClinPro user-friendly and that our support team has been able to assist you effectively. Your acknowledgment that you have no negatives to share truly makes our day! We're here to support you always and aim to continually exceed your expectations. Warmest regards, eClinPro Team. ZP Zulma P. Regional Director of Operations Research ### "eClinPro review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 11, 2023 Pros This feature is great, I find it easy to use not complicated at all. I am very impressed with the communication I have with my patients through email or SMS on eClinpro. I also like the fact that we can electronically sign any documents needed. Cons I feel that eClinpro can improve on giving more space in entering progress notes and not delete anything that has been worked on. Also, the task feature could use some improvement, when a task is done it should clear out rather than still staying pending. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Zulma, We really appreciate your review. We take our customers feedback really seriously. We have done a lot of improvements based on our customers feedback including yours :) Please send me an email to review all this new features. Regards TD Tavares D. Clinical Research Coordinator Research ### "Eclin Pro and its many benefits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 11, 2023 eClinPro is a wonderful program. It makes monitoring patients and working on research studies very easy and manageable. Pros The ease of use, the ease of uploading documents and signing forms. The use of monitoring patients and working on multiple studies. Cons N/A! There was learning the program in the beginning, but after that everything is simple and great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2023 Dear Tavares, Thank you for your feedback on eClinPro. It's heartening to hear you've found our platform user-friendly, especially in uploading documents. While new tools often have a learning curve, we're thrilled that you've come to find everything straightforward after initial familiarization. Your positive comments affirm our goal of making research studies and patient monitoring easier and more efficient. Thank you for choosing eClinPro. We're committed to continually enhancing your experience. Warm regards, eClinPro Team. KW Kayla W. Clinical Research Coordinator Research ### "Room for improvement " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 April 6, 2023 Pros I like that I can duplicate source docs for visits. Cons Ease of use is not great. There should be an option to assign a signature to a private investigator so they can login and easily sign off on things. The "task option" isn't great. Also find the fact that you have to enter pin to sign off to be excessive when I am already logged in with my password. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Kayla, I really appreciate your feedback. Please contact me at reinier@eclinpro.com to schedule a zoom meeting and review those concerns. Keep in mind the electronic signature process requires a two levels of password protections (login + pin code) Best regards Hi Kayla, I wanted to follow up on this to make sure you liked the new updates we did. We take our customers feedback really seriously. Please send me an email. Regards CG Cesar G. Research Assistant Research ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 6, 2023 Pros User Friendly, I like the overall design and functionality Cons Not that secure, Can access other things and see more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 24, 2023 Dear Cesar, Thank you for taking the time to share your experience with eClinPro. We're pleased to hear that you find our platform user-friendly and appreciate the design and functionality. Your feedback validates our efforts in creating an intuitive experience for our users. Regarding your security concerns, eClinPro is designed with strict access controls, where everything is restricted by role, and each role comes with specific permissions. If you're experiencing unusual access, it could be due to a misconfiguration by your Site Admin. Additionally, we prioritize security with measures such as secure passwords, two-factor authentication, and IP address restrictions to safeguard data. We'd be more than happy to work with your Site Admin to ensure your access is configured correctly for your intended role. Your feedback is crucial, and we aim to provide an efficient and secure platform for all our users. Warm regards, eClinPro Team. 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