# ApiRTC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ApiRTC Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/208636/ApiRTC --- # ApiRTC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ApiRTC ## What is ApiRTC? ApiRTC is a library that allows a developer to integrate real-time communications (chat, audio, video) into a web or mobile application. Media streams are encrypted and exchanged peer-to-peer when possible. Otherwise, a media relay (TURN server) may be required. Users can add real-time video interactions to their website or mobile app. ## What is ApiRTC used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €71 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ApiRTC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.apizee.com/&name=ApiRTC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ApiRTC 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price €71 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (14,774) Value For Money 0.0 (0) Value For Money 4.2 (12,195) Customer Service 0.0 (0) Customer Service 4.6 (11,359) ## ApiRTC alternatives [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about ApiRTC Overview ### What company size and specific industries is ApiRTC built for? ApiRTC is designed for organizations in health and telemedicine, online banking, customer orchestration, coaching, customer service, field services, educational services, and call centers. The target audience spans companies that need communication and service tools across regulated, client-facing, and support-focused industries. Features and Usability ### What are the key features of ApiRTC? ApiRTC offers API access, an activity dashboard, and audio/video conferencing for real-time communication. It also includes call recording, call routing, chat and messaging, live chat, file sharing, and customizable branding for embedding and controlling communication features within applications. Getting Started and Support ### What training and onboarding options does ApiRTC offer? ApiRTC provides in-person training, live online sessions, and documentation for teams getting started. In-person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for setup and ongoing review of features. Getting Started and Support ### What customer support options does ApiRTC offer? ApiRTC provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live rep access, and chat. With no reviewer feedback available on support experiences, support quality, response speed, and agent helpfulness cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Audio/Video Conferencing Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system ApiRTC 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Audio/Video Conferencing Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Communicate using direct chat or messages within the system Add customized logos and colors to align with company branding Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time ## Pricing Free Trial Free Version Basic €71.00 Per User,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.