# ALPHA ERP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ALPHA ERP Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/208639/SAI-ERP

---

# 

 ALPHA ERP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ALPHA ERP

## What is ALPHA ERP?

Comprehensive Business System to Empower Your Company A fully integrated software solution for administration, accounting, and human resources (ERP), designed to optimize every area of your business With +30 years of development, it is a reliable, efficient solution—100% developed in Mexico Unlimited electronic invoicing included Modules: CRM & Point of Sale, Suppliers, Inventory, Banking, Accounting, Payroll, Business Intelligence, Production, Maintenance, External Services, Field Services, Attributes, eCommerce, eProcurement, and Alpha ERP Web Cloud (IaaS), Online (SaaS) or Centralized Computing What Can Your Business Achieve with Alpha ERP®? ✅ Increase sales ✅ Improve collections process ✅ Reduce administrative and accounting costs ✅ Enhance operational control ✅ Optimize inventory management and replenishment Support from the developer and fast implementation, Alpha ERP® is your strategic partner for making clear, accurate, and real-time business decisions

## What is ALPHA ERP used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Financial Management](https://www.capterra.com/financial-management-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Overall rating

Based on 43 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Contact vendor  
for pricing

Free trial  
available

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Do you work for ALPHA ERP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.castelec.mx/&name=ALPHA ERP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ALPHA ERP

4.7 (43)

VS.

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (43)

Ease Of Use

4.0 (1,947)

Value For Money

4.4 (43)

Value For Money

3.8 (1,537)

Customer Service

4.6 (43)

Customer Service

3.8 (1,642)

## ALPHA ERP alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/208639/alpha-ERP/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.7 (30)

96.67% of 30 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Billing & Invoicing

4.7 (27)

96.30% of 27 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Order Management

4.8 (26)

92.31% of 26 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Management

4.6 (17)

100.00% of 17 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Purchase Order Management

4.7 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Visual Analytics

4.3 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

ALPHA ERP 43 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Graphical representation of data

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Form predictions based on past and present data/trends

Automates core HR functions such as talent management, employee evaluation and learning management

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Identify which applications need to exchange data and enable these data connections

Track and manage inventory levels to maintain proper supply

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Organize and manage all processes/procedures involved in purchasing goods and/or services

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Access, combine, transform, and store data without the help of an IT department

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (43)

4.5

Based on 43 reviews

## Pricing

Value for money

4.4 (43)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (43)

4.4

Based on 43 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Outlook Email Extractor](https://www.capterra.com/p/10002490/Outlook-Email-Extractor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (43)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (43)

4.6

Based on 43 reviews

## User reviews

Overall rating

4.7

Based on 43 reviews

Filter by rating

5(36)

4(5)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

FM

FATIMA M.

RH

Government Administration

### "100% RECOMENDABLE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2026

Estamos fascinados con Alpha y todo lo que ofrece, no tiene comparación con otros sistemas que hemos utilizado, esta muy completo y es muy practico.

Pros

el hecho deque este por módulos o secciones hace mas fácil su uso para los usuarios, mas facil el encontrar que herramienta es la que buscas.

Cons

Me gustaría que el sistema fuera mas actualizado o moderno, siento que tiene aun áreas de oportunidad pero muy pocas y no afectan su uso

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Ruben d.

Food Safety and Quality Manager

Food Production

### "ALPHA ERP an impressive tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2026

It's a powerful tool; that allows a complete traceability of a company's operation, and for those who like to customize tools, it offers excellent possibilities for modifying formats or generating queries, leaving a lot of capability for adaptation.

Pros

The Business Intelligence module is a very effective solution to generate dashboards that help you take the best decisions; these are generated according to your specific needs.

Cons

Some tools or modules are only available on the Online version and others on the Web version, I would expect that one platform has full access and the other to be an operational limitation, but isn't that way. Also, since it works through a server, sometimes it operates slowly.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reasons for choosing ALPHA ERP

Because Odoo has some limitations in the use and customization

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jose Pablo A.

Warehouse Supervisor

Individual & Family Services

### "Grupo Kids Colors"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2026

It has been a great experience; we have gained control of our warehouse, and that was the main objective of the system, so we are happy with it.

Pros

The way they help to solve the problems you have with the system. They always answer really fast, and if the problem is not too difficult, they give you an explanation of the problem that you can understand, so you can fix it by yourself the next time.

Cons

Some sections of the system are not too easy to understand when you start using the system, because they are not user-friendly for everyone, just for those who already have some knowledge about an ERP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Armando C.

Gerente

Construction

### "Mi experiencia en Alpha ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 28, 2026

Del 0 al 10, le pondria un 8; quisiera mas videos de capacitaciones para aprender a mi ritmo, si hubiera estos videos pudiera estar tal vez en la noche aprendiendo y moviendole al sistema sin esperar a que alguien mas me enseñe

Pros

Que puedo cotizar en cualquier parte sin tener que estar en la oficia, hay algunas actualizaciones que se podrian hacer para mejorar desde el internet tambien que me facilita algunos procesos pero me falta

Cons

No hay videos de capacitaciones de todo, el programa tiene muchas cosas pero no se pueden aprender sin videos ni capacitaciones y estar enseñando a todo el personal es cansado y costoso

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Maria V.

JEFE ADMINISTRIVO

Farming

### "Recomiendo ampliamente a ALPHA ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2026

Mi experiencia es que es muy funcional, tiene reportes que nos permiten obtener información confiable en todo momento

Pros

ALPHA ERP. es un sistema muy global que nos permite tener el control de la empresa en un solo programa.

Cons

En general no tiene desventajas, es un sistema completo con muchas funcionalidades, lo que podrían mejorar es configurar los acuses de cancelación de CFDI.

Switched from

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

Porque SAE tubo muchos errores durante mucho tiempo y nos dejaba trabajo extra, decidimos probar otras herramientas mas completas.

Alternatives considered

[Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)

Reasons for choosing ALPHA ERP

Por mas accesible y nos dieron una demostración virtual del sistema muy completa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

ANDREA M.

Director General

Arts and Crafts

### "Muy atentos en todo momento."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2026

Mi experiencia ha sido muy positiva. Desde el primer contacto, todo el equipo ha sido muy atento conmigo. Me han brindado el seguimiento necesario y han resuelto todas mis dudas. Respecto al programa, llevo pocos días probándolo y, hasta el momento, todo ha ido muy bien; ha cumplido con lo que necesitaba.

Pros

Lo que más me ha gustado de Alpha ERP es la versatilidad que tiene el software. Abarca muchas funciones que queria sistematizar. Me parece muy intuitiva y es fácil. Además, la atención al cliente es excelente, el equipo siempre ha estado disponible para resolver dudas y ofrecer acompañamiento durante la implementación.

Cons

Creo que algunos procesos iniciales son muy tediosos en el llenado, sobre todo cuando son bases de datos muy amplia.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Belen G.

Contador General

Industrial Automation

### "Sistema Recomendable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 26, 2026

El sistema es muy noble, predictivo y accesible. Casi todos los menús son intuitivos por lo que no resulta complicado entenderlo y aprender a usarlo. LA información está a la mano y tanto empleados como proveedores, tienen acceso al mismo lo que reduce el tiempo de los procesos.

Pros

Tener toda la información que requiero en un solo sistema, facturación, tesorería, nómina y todo esto se puede llevar a contabilidad sin problema.

Cons

El tener que bajar de manera manual los Cfdi, ya que hay otros sistemas y ERP que lo hacen de manera automática

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Adriana J.

Administracion

Paper & Forest Products

### "Gran reto alpha-dipapel"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 26, 2026

A sido satisfactoria, hemos aprendido y adaptado nuestros registros al sistema, aún tenemos varias áreas de oportunidad.

Pros

Me a gustado como se puede integrar de manera fácil y practica, lo administrativo, contable y fiscal.

Cons

aparte del costo económico, que en ocasiones manda un error de impresión cuando se descargan y registran determinados documentos.

Switched from

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

por que podiamos controlar todo en un mismo ERP

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

JORGE ANDRES P.

DUEÑO

Wholesale

### "FERRETERIA PLASCENCIA"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

el trato del personal es muy amable, pero hay que mejorar en tema de los errores que aparecen en el programa.

Pros

links de pago con netpay, integración de tpv con netpay con ALPHA ERP, reportes de bussines inteligence

Cons

muchos errores que hay que estar reportando para que funcionen ciertas cosas del programa, también cuando las arreglan depués aparecen otros errores donde ya se habian corregido con anterioridad.

Switched from

[Aspel SAE](https://www.capterra.com/p/200693/Aspel-SAE/)

busca de mejora de toma de desiciones en tiempo real y buscar la hiperautomatización de nuestro negocio

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

[eleventa](https://www.capterra.com/p/197855/Eleventa/)

Reasons for choosing ALPHA ERP

por que tienen sucursal en leon y me gusto mucho las demostraciones que nos hicieron

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tania M.

Facturación

Pharmaceuticals

### "Excelente servicio"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

February 25, 2026

Facil el manejo del sistema, eficaz para el control de informacion, simplificando al momento de general algun reporte

Pros

Sistema facil de usar, te va indicando el paso a paso a seguir, ofrecen atencion personalizada para la solucion de un problema

Cons

No tan fácilmente te permite corregir algun error al momento de capturar información, si tuviera alguna modalidad para poder corregir sin cancelar

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lessly P.

ADMINISTRACION

Package/Freight Delivery

### "Excelente Opcion de ERP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Me fue la mejor opción para el manejo de mi producción estandarizada, es útil el sentido amplio de que cada modulo se va interconectando para manejar el proceso de todas las áreas. Realmente pocas veces he necesitado soporte técnico, ya que la capacitación es excelente, sin embargo cuando ha sido necesaria, es inmediata y resolutiva.

Pros

Tiene una interfaz totalmente amigable, sin fallas, soporte técnico inmediato, se adapta a cualquier giro empresarial cubriendo desde el área de gestión de prospectos hasta finalizar una compra. El modulo de Producción es sumamente útil y desarrolla una base de datos muy exacta para control de almacén.

Cons

En realidad no hay un mal comentario, ya que ha cumplido y superado mis expectativas y necesiades empresariales

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Araceli M.

Gerente de Operaciones

Telecommunications

### "Sistema completo"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2026

El acompañamiento y soporte a lo largo de la inplementacion del sistema en las diferentes etapas ha sido muy satisfactorio

Pros

El completo sistema que manejan, ideal para nuestras necesidades en punto de venta, con control de inventarios

Cons

Se deberia considerar el aumento de usuarios no en paquete sino de manera individual con un costo mas accesible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mario Alberto A.

Director de operaciones

Food Production

### "Grupo Sarago"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2026

Desde que comenzamos a implementar Alpha vimos mejoras en eficiencia y control de nuestros procesos. Es fácil capacitar al personal en su uso y hasta el momento, despues de más de 15 años de usarlo, no hemos tenido problemas con fallas graves en la operación y las que se han presentado se han resuelto oportunamente.

Pros

Alpha ERP ha ayudado a las empresas del grupo a estandarizar procesos administrativos y productivos.

Cons

La tecnología que usa para su base de datos puede mejorar, actualizandola a versiones más recientes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IR

Irving Ricardo T.

Gerente de TI

Marketing and Advertising

### "Transición a Alpha ERP"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 21, 2026

Ha sido interesante el uso de ALPHA ERP, pasar de un sistema a otro ha sido hasta cierta parte sencillo exceptuando por la resistencia al cambio.

Pros

Uso fácil de la herramienta, la administración de la información, el soporte al cliente, el uso de reportes con Excel.

Cons

Que a veces hay problemas con la integridad de datos y el no poder hacer consultas directas a través de SQL.

Switched from

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Porque no tenía la información y la parte fiscal que tiene Alpha ERP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Karla M.

Pharmaceutical

Medical Devices

### "Sistema ALPHA ERP la mejor opción Administrativa-Contable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 20, 2026

Es un sistema que me ha permitido optimizar tiempos, integrar información entre departamentos ( ventas, cuentas por pagar, cuentas por cobrar, contabilidad, nóminas y administración) me ha permitido reducir procesos, y tener información al día para la toma de decisiones. Me ha permitido llevar un mejor control de inventarios. La capacitación y asesoría que he tenido de mis consultores ( \[contenido sensible oculto\]) ha sido excelente son amables, tienen trato respetuoso con el cliente, conocimiento y dominio del Sistema Alpha. Como todo sistema tiene áreas de oportunidad que ha ido mejorando

Pros

Es un ERP sencillo amigable y fácil de aprender, si cargas la información de manera correcta se tiene información financiera a la mano

Cons

NO he podido cuadrar al 100% la DIOT, por lo que me ha dicho mi consultor hay que configurar de manera correcta a los proveedores, estamos en esa etapa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jorge P.

GERENTE GENERAL

Retail

### "ALPHA ERP - ICI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 19, 2026

Alpha ERP es un sistema muy completo que nos ayuda a controlar las operaciones diarias de la empresa de manera ordenada y eficiente

Pros

Excelente sistema para administrar la empresa. La integración de sus módulos facilita el seguimiento de ventas, inventarios y administración, además de que nos ha permitido ahorrar tiempo en muchos procesos.

Cons

Le faltan ciertas herramientas para configurar la estructura del sistema en su versión WEB para clientes

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

La capacidad y el crecimiento de la empresa demando un software más completo

Alternatives considered

[CONTPAQi Contabilidad](https://www.capterra.com/p/197807/CONTPAQi-Contabilidad/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)

Reasons for choosing ALPHA ERP

El servicio a cliente y la facilidad de uso del sistema

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Camila B.

LIC ADMON

Telecommunications

### "SISTEMA INTEGRAL, DE FACIL COMPRENSIÓN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 18, 2026

Hasta el momento es buena, sigo aprendiendo, el trato ha sido muy satisfactorio en la resolución de dudas.

Pros

Es un sistema integral, de fácil comprensión, los módulos se relacionan entre si lo cual mejora el análisis de la información.

Cons

Quizá solo la complejidad del modulo de contabilidad, requiere de atención más detallada. Seguimos trabajando en este modulo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Juan L.

Supervisor

Industrial Automation

### "Solución de problemas del sistema "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

En mi experiencia al tener algún problema, siempre ha sido muy buena, ya que siempre buscan resolver y dejar funcionando correctamente.

Pros

Es un sistema muy completo que incluso ya puedes vincularlo a WhatsApp y eso facilita demasiado el proceso y lo hace más eficiente.

Cons

En mi experiencia, pienso que los de Help desk les falta un poco más capacitación. Ya que normalmente me terminan pasando con consultores.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HH

Hely H.

Gerencia

Retail

### "Sistema completo y fácil manejo."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

Llevo 13 años con el sistema y me funciona en todos los sentidos. Es fácil y práctico. Desde cotizar al cliente, facturar, tener inventarios, llevar cuentas por cobrar y pagar. El trato con los asesores muy bien. Todos los módulos son de gran ayuda para llevar una administración perfecta.

Pros

Alpha Erp tiene todos los módulos necesarios para una correcta administración empresarial. Es muy fácil de entender, y con muchos reportes útiles administrativos y de producción.

Cons

No le encuentro ninguna desventaja de peso. Lo único sería que cambiar los formatos debe de ser por medio de un asesor sin embargo también entiendo que un error de usuario puede ocasionar un problema mayor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yasmin D.

Maestria

Food & Beverages

### "Completamente recomendado al 100%"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Total y ampliamente recomendado para tener control completo en la administracion y operatividad de mi empresa. El personal es amigable, conocedor y empatico sobre las necesidades particulares que se me han presentado, solucionan rapido.

Pros

Es muy facil de usar y abarca todos las areas que necesito para mi empresa, producción, inventarios, mantenimientos, seguimiento a clientes, facturación, etc, además la atención por parte del personal es muy rapida y amable, me han solucionado muchas dudas y se han portado bastante accesibles.

Cons

Realmente en el tiempo que lo he estado usando no he encontrado algo que no me guste. Llevo aprox unos 10 años usandolo y las actualizaciones son bastantes buenas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Carlos Alberto T.

Gerente de Sistemas

Logistics and Supply Chain

### "Una solución práctica e integral."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2026

La experiencia general ha sido muy positiva. Alpha ERP ha jugado un rol clave en la operación de la empresa, centralizando la información, mejorando el control de los procesos y asegurando la trazabilidad financiera y operativa. Es una solución sólida, estable y confiable para organizaciones que buscan un ERP completo y funcional.

Pros

Alpha ERP destaca por su practicidad y enfoque integral. Es un sistema fácil de usar, intuitivo y bien estructurado, que permite gestionar todo el ciclo del negocio desde un solo origen de datos. La integración entre compras, inventarios, ventas, caja y bancos, activos fijos y contabilidad general es fluida y consistente. La gestión de datos es clara, confiable y pensada para el día a día operativo, lo que facilita la adopción por parte de los usuarios.

Cons

El punto débil es que la base de datos no está en SQL. Esto limita el acceso directo a datasets más robustos para análisis avanzados y reporting moderno.

Switched from

[CONTPAQi Contabilidad](https://www.capterra.com/p/197807/CONTPAQi-Contabilidad/)

Requeríamos un sistema integral, flexible, práctico y lo suficientemente poderoso para gestionar la operación y administración de la empresa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marisela D.

CONTRALOR

Glass, Ceramics & Concrete

### "EXCELENTE ERP Y DE BAJO COSTO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2026

Muy buen servicio, ya tenemos 8 años trabajando con el sistema en la empresa y la verdad es muy buen ERP, nos ha solucionado muchos problemas, cualquier cosa tenemos asesores que nos ayudan y resuelven.

Pros

Que el sistema es muy intuitivo para su uso, fácil de entender, da mucha información, las asesorías y el apoyo al usuario son muy buenas, el sistema es robusto, sencillo, confiable y de bajo costo para las pequeñas y medianas empresas.

Cons

No le he encontrado algo en lo que no nos pueda resolver los problemas de la operación, con la asesoría adecuada puedes hacer cualquier cosa en el sistema.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IZ

Ivan Z.

Coordinador de Sistemas

Machinery

### "Alpha ERP Sistema Integral"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 4, 2026

la implementación del sistema Alpha ERP fue un proceso integral que requirió planificación, capacitación y seguimiento continuo. Los resultados obtenidos evidencian que el uso de un ERP como Alpha fortalece la gestión organizacional, mejora la eficiencia y apoya el crecimiento sostenible de la empresa.

Pros

Centraliza los datos de todas las áreas (contabilidad, ventas, compras, inventarios, RR. HH.), evitando duplicidad y errores.

Cons

un poco mas de información de las versiones o cambios realizados podria ayudar a visualizar los cambios y alcances del mismo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LR

Laisha R.

Auxiliar Administrativo

Retail

### "REVIEW DEL SISTEMA ALPHA ERP CASTELEC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

En general hemos tenido una experiencia agradable con el uso del sistema ya que nos ha facilitado la organizacion de la empresa desde las facturas hasta el inventario del alamacen

Pros

1\. La interfaz del sistema es amigable con el usuario 2. Es intuitivo el uso de las herramientas 3. La atencion al usuario es rapida por parte del equipo de castelec desde el momento de levantar tickets para resolver tus dudas

Cons

1\. Creemos que hay un area de oportunidad con el equipo de Merida sobre el uso del sistema ya que normalmante quienes nos apoyan son el equipo de guadalajara

Switched from

[CONTPAQi Contabilidad](https://www.capterra.com/p/197807/CONTPAQi-Contabilidad/)

No nos agradó la interfaz ni la atención que nos brindaron

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Santiago A.

Gerente de TI

Food & Beverages

### "Uso del SAI"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 31, 2026

Es una herramienta que nos ha ayudado a mejorar y organizar los procesos que tenemos en las diferentes áreas de la empresa, nos ha permitido integrar mas departamentos para optimizar los recursos.

Pros

Ofrece muchas herramientas para los distintos departamentos a un costo razonable, se actualiza constantemente para ofrecer herramientas que estén a la vanguardia.

Cons

El motor de la Base de Datos y la reportería, para la época actual se siente lenta y desactualizada, no aprovecha los recursos de servidores actualizados.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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