# Page 3 | ion Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ion Platform the right Sales Enablement solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208660/ion-platform/reviews --- ion Platform 4.3 (104) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ion Platform ## Showing most helpful reviews Showing 51-75 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Brian M. Marketing Analyst Logistics and Supply Chain Used the software for: 2+ years ### "5 Star Support and Service" August 4, 2016 5.0 We have utilized Ion Interactive for multiple projects to include: landing pages, micro sites, and global/regional campaigns. Dave Kavalsky, our Ion Product Specialist, has extensive knowledge in his field and is always able to meet our needs timely and with a polished final product ! I am always looking forward to our next project with their team. Pros 1\. understanding - focuses on our industry and company goals 2. aligned with our project vision 3. project managers are #1 4. equipped to handle any request we make 5. sound propsosals / methodologies 6. trustworthy Cons No cons @ this time - the last 2 -3 projects we completed with Ion were completed with no issue Review Source VR Verified Reviewer Campaign Manager Computer Software Used the software for: Less than 6 months ### "Powerful Product" August 29, 2017 5.0 Pros Great customer service. Ion is always there to help us when we have a question whether it is a technical issue or just looking for suggestions on the best way to use the platform, The pages are super customizable and they have a ton of templates to choose from with several different use cases. Cons There is a definitely a learning curve with using this platform and building experiences. They do offer video training to help but there are gaps in knowledge when you first start out. Review Source VR Verified Reviewer Digital Marketing Manager Education Management Used the software for: 1-2 years ### "Great Platform for Growing Companies with Limited Tech Resouces" January 4, 2016 5.0 We have been using Liveball for over 3 years. We love it. It's a great platform for growing companies to manage multiple landing pages. It's easy to use for non-technical people and if you can't figure something out the tech support can't be beat! Pros \- easy to use - tech support - responsive designs - easy to customize - able to manage multiple brands in one account Cons \- somewhat expensive Review Source Response from Rock Content January 8, 2016 Thanks for this awesome review! CS Chris S. Web Administrator Computer Software Used the software for: 1-2 years ### "ION is Fantastic" December 23, 2015 5.0 We have been using ION for a few years now and find the platform fantastic. We use it for quickly turning our landing pages and microsites. ION is constantly innovating and their customer support is fantastic. Pros Easy to use. Customer support is fantastic. Latest web features and technologies. Cons Spam from 3rd party robots and crawlers gets tedious to deal with. It would be nice if they used some spam filtering services to block malicious spam bots before they even reach the page. Review Source Response from Rock Content February 4, 2016 Thank you for being a long time customer of ion. We truly appreciate having you on the team! We've shared your feedback on 3rd party robots further refinement. There are filters built in and we are constantly improving this feature. Thank you and feel free to check out some of our other clients for inspiration. http://www.ioninteractive.com/interactive-content-customer-examples/ Thank you VR Verified Reviewer Web Developer Marketing and Advertising Used the software for: Less than 6 months ### "ion Landing Pages" March 17, 2016 3.0 I find ion to be a bit confusing at first. After you get to know the interface and where all the options it is actually pretty easy to use, other than the drag and drop feature. There are a lot of options for laying out the pages. I have mainly used this software for building landing pages for the company that I work for. It is a digital marketing company. Pros Lots of features for page layout, color, background images and responsiveness across different medias. Cons The drag and drop is glitchy. I do not enjoy how if I want to drag a new row or text block into the page it takes back to the top of the page then it is very difficult to scroll back down to where you want to be. Review Source Response from Rock Content March 23, 2016 Thank you for your candid review of ion interactive. We always appreciate the honesty and will absolutely share this with our team for future improvements to the experience. If you're interested in learning more about ion, always feel free to reach out to your account manager or check out our free learning resources here: support.liveball.com Michelle F. Local Sales Manager Media Production Used the software for: I used a free trial ### "It's an OK tool" February 18, 2016 3.0 I started using ION in the beginning of January. I perhaps need a little more training on the tool but find it difficult in creating landing pages. ION is extremely case sensitive. Copying & pasting complicates things from what I've learned. I think with a little more training, I will find the tool to be a little more helpful. Pros ION creates great landing pages. Cons Not user-friendly. Perhaps with a little more training, the tool will become easier to use. Review Source Response from Rock Content February 18, 2016 Thanks you for leaving this review on ion and your experience with learning the platform. Like everything new there is a learning curve and we understand that training is key. We've put in place a few resource to help you like our support site and training content specific to your company. Here is a link to our support site - http://support.liveball.com/hc/en-us That said, we do want to ensure that you're comfortable with the tools ion has to offer. So please feel free to reach out to your account manager at anytime and we can get you setup with an ion trainer for one-on-one sessions. Thank you again! VR Verified Reviewer Director Digital Marketing Retail Used the software for: 6-12 months ### "Robust platform offering alot of marketing options" December 23, 2015 4.0 In short, the ION marketing platform offers a robust set of templates and tools to optimize your digital marketing efforts. From A/B testing to multivariate and dynamic page build-outs. It's a thoroughly extensive offering. Pros Extensive customization options Lots of Templates Excellent customer service good reporting options good help documentation Cons \-Not an easy wysiwyg platform to get to know -requires training -less than optimum multi-user interface Review Source Response from Rock Content February 4, 2016 Amazing review! We've share your feedback with our team for future updates. Thank you! VR Verified Reviewer Art Director Financial Services Used the software for: 6-12 months ### "Great Tool with Better Support" August 29, 2016 4.0 We have been using ION's digital experience creator for about 3 month now and although it may not do everything we want right off the bat (but honestly, what does), ION's support team has been invaluable in helping us find existing ways to accomplish our goals and even aiding us with custom code to make our vision a reality. Pros The best asset in ION's tool kit is their support and development team. As a financial services company we need tools like calculators to adhere to very specific and, at times, complicated specifications. The ION team has been up to the challenge each and every time. Cons We have found that some of the pieces have experienced minor formatting issues in iOS and other Apple operating systems and products. Knowing the market share of iPhones and iPads within the mobile space we hope that this will be addressed soon. Review Source VR Verified Reviewer Marketing Business Analyst (SEM) Financial Services Used the software for: 1-2 years ### "Ion Review" December 23, 2015 5.0 We were looking for a web page creation tool that would allow us to bypass developers to make the pages. Ion provided a comprehensive WYSIWYG that made our efforts more nimble and effective. Pros Drag and drop capability Access to the HTML Custom templates Cons Easier to duplicate pages More tracking capabilities Review Source Response from Rock Content January 8, 2016 Thanks for this awesome review! VR Verified Reviewer Marketing Coordinator Publishing Used the software for: Less than 6 months ### "Working with ION" October 27, 2017 5.0 Pros I like that you can create so many assets and the templates link pages needed and provide some many different containers to create content with. Campaign tracking is great and the analytics are as well. Cons Creating assets are a bit complex. Selecting certain containers can be difficult to edit. Some elements are a little complex to change and fix. Review Source Response from Rock Content November 30, 2017 Thank you for your review and feedback on ion interactive! Al L. Online Media Used the software for: 6-12 months ### "ION ROCKS" December 23, 2015 5.0 Ridiculously easy to build landing pages and interactives out of the box. I've been able to implement custom code in tandem with the default offerings to create custom experiences. The customer support is awesome! Pros Great toolset. Excellent Customer service. Forward thinking widgets Cons No support for SVG No support for WISTIA video embeds Review Source Response from Rock Content February 4, 2016 Thanks for the feedback on the video players you use. We'll be sure to share this with our team for future consideration. Thank you for this great review! VR Verified Reviewer Digital Advertising Program Manager Computer Software Used the software for: 1-2 years ### "It's Like a T-Rex, Huge & Powerful, But Tiny Arms ..." October 19, 2017 3.0 Pros \- Integrates with marketing tools - Dynamic capabilities - Portfolio wide them update functionalities Cons \- Cumbersome - Poor reporting - UX is reminiscent of the 90s - Lack of internal industry thought leaders Review Source Brian D. Manager of Online Advertising & Marketing E-Learning Used the software for: I used a free trial ### "Intuitive with Great Customer Support" March 1, 2016 4.0 Ion Interactive's LiveBall platform offers online marketers the freedom to make on-the-go landing page updates with a focus on user conversion. It can be overwhelming when you begin using it but the Ion support staff is great. Pros Easy to use with great customer support Cons There are so many uses and applications that it can be overwhelming when you begin. Review Source Response from Rock Content March 23, 2016 Thank you for this great review and feedback on the intuitive nature of ion! We are always striving to make using the console easier and delightful for our customers. That said, we totally understand how you can be overwhelmed with the creative freedom you get with a solution like ion. This is a good problem! To help with understanding the uses and what other are doing you might want to check out our customer examples page for inspiration and direction. Here's a link: https://meet.ioninteractive.com/interactive-content-customer-examples EH Erik H. Growth Hacker/Marketing Automation Specialist Marketing and Advertising Used the software for: 6-12 months ### "Great solution for interactive content" October 26, 2016 5.0 Overall I would say ion's offering is great and it really fills a need for a quick creation of powerful interactive content. Now with the quick starts it can be easy for someone to just jump into the tool. Pros Powerful processes of interactivity and great metrics. Good selection of integrations (also easy to set up) to leading Marketing Automation platforms for sending over the data to. Really good support that provides quick and helpful responses. Cons Overall the control panel when creating own Blank content pieces had a sharper learning curve (if you want to make it in an exact way), especially if you are not a coder to understand the proper order of elements, but the quick starts are there for creating something from scratch so it depends on your wants/needs. Review Source MS Monique S. Marketing Manager-Online Media Insurance Used the software for: 2+ years ### "null" November 7, 2017 3.0 Review Source Response from Rock Content November 30, 2017 Thank you for your review! VR Verified Reviewer Marketing Campaign Coordinator Computer Software Used the software for: Less than 6 months ### "Interactive Contact Made Easy" October 18, 2017 4.0 Pros Simple Straight Forward Sleek Modern Basically, you will be able to create the content you need and want, quickly and efficiently. Cons The cons are that there is a bit of a learning curve on how all the containers interact with everything. Along with that, it takes some time to familiarize yourself with thee capabilities. Review Source Response from Rock Content November 20, 2017 Thank you for your feedback! We truly appreciate your insight about using ion for your marketing programs. We understand the learning curve and we are constantly making improvements with training, learning resources, and improvements to ion to help you create stellar content. Stay tuned to our blog for these updates! VR Verified Reviewer Content Marketing Manager Computer Networking Used the software for: I used a free trial ### "Steep learning curve — but worth it" March 24, 2016 5.0 Ion is a great platform to create interactive, engaging content experiences. I would highly recommend as part of any marketing department's technical stack IF you have a graphic designer that can dedicate time to the platform and team putting together the concepts. Pros The content we are now putting together is more interesting and we are getting kudos from our sales team — they want more experiences to share! Cons The learning curve for the platform is very steep. You need to have a dedicated designer in order to succeed or have the professional services team at Ion do them for you. Once you know the platform though, it becomes much easier to crank out content! Review Source VR Verified Reviewer Associate Marketing Manager Computer Software Used the software for: Less than 6 months ### "Quickly build landing pages" December 23, 2015 4.0 We use ion to build out paid search landing pages for our mid-sized software business. We keep a variety of different portfolios and campaigns, which give us granular control and visibility over the performance of each. the A/B tests are seamless to implement which is a huge plus. The creative team also helps us build new experiences for these pages Pros Customizability, control, ease of use Cons usually lean on account team for more complex/interactive components Review Source Response from Rock Content February 4, 2016 Great to hear that you find value in the A/B testing tools at your organization! We appreciate the feedback and if you would like to learn more about building expert level experiences please feel free to reach out. http://www.ioninteractive.com/history/ VR Verified Reviewer Head of Design Services Marketing and Advertising Used the software for: I used a free trial ### "Well-balanced tool for entry into A/B testing and content optimization" February 2, 2016 4.0 We've used the platform at an agency level for almost 6 years. We've seen the product evolve with the times and have never been let down by the enhancements and communication with their support team. We have accounts getting 200k+ visitors a month and others with less than 10k but ion works just as well for both. Pros Robust console, advanced creative controls, plug and play templates Cons Tiered pricing, conversion tags don't always play well with tag managers and no slick mobile version Review Source Response from Rock Content February 4, 2016 Hi and thanks for leaving a great review on ion. We truly appreciate the feedback! I've shared your notes about tier pricing and conversion tags for our team to review. We agree a mobile app would be awesome! :-) Carlos M. Media Buyer Education Management Used the software for: Less than 6 months ### "Perfect for our products, but kind of complicated to fully use all of the available features" May 27, 2021 5.0 Pros A lot of possibilities to build up a project inside ION, we've used the quiz feature and we have been receiving some good feedbacks about the project and the way it was built. Cons Some features (for example, tagging some result pages) are kind of complicated to learn, although the support team is always there to help you. Review Source Response from Rock Content June 14, 2021 Thank you so much for your review on Ion! We love to see our customers creating effective and high performing content experiences. And thank you for the kind words about our support team - we will be sure to share your great feedback with them! Robert N. Global Director, Products Marketing Management Consulting Used the software for: Less than 6 months ### "A great add-on to your marketing automation system / CMS" August 17, 2016 5.0 Using ION as an addon to your CMS or landing page editor is a great idea - as you can build out feature rich landing pages and microsites really quickly - and in the long term reduce your expenditure on custom development a lot! Pros ability to develop feature rich landing pages quickly and easily Cons ease of use is restricted to templates - if you are doing something outside the scope of the 40+ templates then you get into developing using ION which is not that straight forward, whilst easier than coding it does still require you to learn the system. Review Source Justin T. Co Founder/CEO Internet Used the software for: 1-2 years ### "null" November 18, 2015 5.0 Review Source Aneliya G. Online Marketing Strategist Insurance Used the software for: 1-2 years ### "null" December 23, 2015 5.0 Review Source Christine M. Digital Content Publisher Publishing Used the software for: 1-2 years ### "null" December 23, 2015 5.0 Review Source Cara T. Senior Advertising Specialist Marketing and Advertising Used the software for: 1-2 years ### "null" January 4, 2016 5.0 Review Source Similar Products Featured