--- title: "HealthArc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HealthArc Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/208708/HealthArc/" page_type: "product" language: "en" --- # HealthArc Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HealthArc ## What is HealthArc? HealthArc’s telemedicine platform enables providers to deliver secure, real-time virtual care from any location, improving access for patients while reducing in-person visit burden. The system offers HIPAA-compliant video visits, secure messaging, appointment scheduling, and remote intake tools that support seamless virtual workflows. Clinicians can view patient history, vitals, and care plans in a unified dashboard and document encounters directly within the platform. HealthArc integrates telemedicine with Remote Patient Monitoring and care management modules, allowing care teams to respond quickly to abnormal readings and initiate video visits instantly. Automated documentation, consent capture, and billing support ensure compliance with CMS telehealth reimbursement requirements. Patients benefit from easy device access, multilingual support, and mobile-friendly connectivity. Whether supporting chronic care follow-ups, behavioral health, or post-acute consultations, ## What is HealthArc used for? [Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## HealthArc alternatives Highest Rated [MovementRX](https://www.capterra.com/p/10033374/MovementRX/) [4.9 (7)](https://www.capterra.com/p/10033374/MovementRX/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10033374/MovementRX/) [4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [HUMHEALTH](https://www.capterra.com/p/166720/Humhealth/) [4.8 (33)](https://www.capterra.com/p/166720/Humhealth/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166720/Humhealth/) [Luma Health](https://www.capterra.com/p/176533/lumahealth/) [4.6 (83)](https://www.capterra.com/p/176533/lumahealth/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176533/lumahealth/) [View all alternatives](https://www.capterra.com/p/208708/HealthArc/alternatives/) ## FAQs about HealthArc Overview ### What company size and specific industries is HealthArc built for? HealthArc is designed for physician practices, FQHCs, ACOs, home health agencies, and specialty clinics that need scalable RPM and CCM solutions. It is suited to healthcare organizations of varying sizes, especially those focused on improving patient outcomes and maximizing CMS reimbursement. Features and Usability ### What are the key features of HealthArc? HealthArc offers scheduling, appointment management, and appointment scheduling, plus reminders and confirmations through alerts/notifications and email reminders. It also includes patient records management, client portal access, chat/messaging, video conferencing, virtual visits, monitoring device integration, reporting and statistics, HIPAA compliance, and third-party integrations. Integrations ### Which third-party tools and platforms does HealthArc integrate with? HealthArc integrates with Clarity Wave, EPICS, and NextGen Office. These catalog integrations cover healthcare workflow and practice management connections, giving HealthArc a focused set of third-party platform options for clinical and administrative data exchange. Getting Started and Support ### What training and onboarding options does HealthArc offer? HealthArc provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and questions in real time, webinars offer scheduled training presentations, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does HealthArc offer? HealthArc provides email/help desk and phone support. No reviewer feedback about support experience is available in the catalog data, so customer sentiment on response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 77 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing Remote Patient Monitoring software: - **Patient Engagement** (**58%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**50%**) - **Patient Portal** (**64%**) HealthArc supports **Patient Engagement** and **HIPAA Compliant**, giving care teams tools to keep patients involved in their care while protecting sensitive health information. However, it does not include **Patient Portal**. Instead, it offers other important capabilities that reviewers also value, including **Monitoring Device Integration** (**45%**), **Data Import/Export** (**42%**), and **Patient Records Management** (**40%**), helping businesses collect device data, move information between systems, and maintain organized patient histories for more informed remote care. Patient Engagement 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. HIPAA Compliant 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Monitoring Device Integration 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. Data Import/Export 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Patient Records Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Dashboard 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics HealthArc 36 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - Email Reminders: Reminders sent via email - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Softphone: Use your computer as a phone device to make calls over the internet - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Visits: Allows medical providers to monitor and visit their patients virtually. --- Get Advice We can help you find the software with the features you need. Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Free Version Basic $12.00 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[ Clarity Wave](https://www.capterra.com/p/140551/Clarity-Wave/)[ EPICS](https://www.capterra.com/p/125797/EPICS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EG Erwin G. Clinical Reimbursement Manager Health, Wellness and Fitness ### "Clinical Reimbursement Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2026 I had a great experience with their customer service. All my questions were answered quickly, and the team was incredibly kind and easy to work with. You can really tell they care about their customers. Their EMR/platform is also easy to use. Pros Excellent Customer Service; Easy to use platform; value for money; Cons Nothing to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Ron L. CEO Hospital & Health Care ### "Would recommend HealthArc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 The overall experience has been positive. HealthArc allowed us to get up and running & generate additional revenue through Remote Therapeutic Monitoring (RTM) very quickly. Pros The value and ease of use are the best parts about HealthArc. We were able to begin using the system within a couple of weeks. Cons Some features still need to be built out a little more. But, overall, the software does what we need it to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daljeet B. Self Entertainment ### "Excellent Remote Patient Monitoring services" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2022 Great Pros Smooth EHR integration, automatic time tracking for the patients, audio and video calls capability Cons Slightly expensive. Have used it for since last 6-8months, they’re constantly upgrading based on their customers needs and experiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jessica S. Student Marketing and Advertising ### "Best services and user friendly platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2022 Great! Pros Its platform is senior friendly, very compliant, easy interactive communication and smooth transition from traditional to remote monitoring. Their medical devices are also very efficient and FDA approved. Cons Nothing specific. They’re still new in the market, but have been constantly upgrading their software based on user experiences and needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Partner Medical Devices ### "Must Try" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 Pros I liked how easy it was to use the software. The learning curve is practically 5 minutes and makes our job so easy with the exceptional customer support that they offer. Cons I recalled them from an initial cold call that one of their executives made and it was tough to find them on the web but once we did... it was definitely worth the effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brittany G. Patient Care Coordinator Hospital & Health Care ### "Review HealthArc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 My overall experience has been great. Customer support is very easy to get in touch with and speak to and everything is going very well. Pros I love that it’s very fast and very user friendly. Speed is a big thing for me as other platforms I have used unfortunately lag and it just hurts my performance during the day. Cons There’s honestly nothing I don’t like about the software so far. Everything looks great! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.