# Carketa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Carketa the right Auto Repair solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208724/Carketa-Recon/reviews --- Carketa 4.6 (14) [View alternatives](https://www.capterra.com/p/208724/Carketa-Recon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Carketa Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KK Kyle K. General Manager Automotive Used the software for: 2+ years ### "Carketa user for 3+ Years" November 21, 2023 5.0 Pros Our favorite feature of Carketa is the reconditioning tool tracking ability - the abilty to see where any of our dealership's vehicles are at any one particular time in the recon process. Cons Somtimes Carketa is diffcult to use, functionality-wise. It provides a lot of information, and sometimes too much. We do not use all of the features. Alternatives considered [Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/) Reason for choosing Carketa Price, Value, Ease of Use. We demo'd about 3 different products a few years ago, but Carketa (then Greenlight Recon) was a fledging company and implemented a lot of the ideas we had. Review Source Response from Carketa November 21, 2023 Thanks for the positive feedback, Kyle! We're so proud to help you and if we can do anything to support your ongoing use of additional features, please don't hesitate to schedule a call with our Dealer Success Team -- chat in anytime and we'll take care of you. ES Erik S. COO Automotive Used the software for: 2+ years ### "Necessary for Growing your Dealer" December 14, 2023 5.0 Awesome! It's so nice to be away from a task manager system/whiteboard Pros I love how it manages my entire recon process for me. I know what is happening with every car at all times. Cons When you have as much inventory as we do it can be slow at times loading, but I know they constantly have speed at the top of their minds so I'm not too worried about it. Alternatives considered [Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Carketa It made a lot more sense and had added features that you typically have to pay another company for Switched from [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) Carketa met our needs and is continually taking feedback to make it even better for us Review Source DM Dustin M. Fixed Operations Manager Retail Used the software for: Less than 6 months ### "Carketa review" December 7, 2023 3.0 Very disappointed in how many errors we have had to report and get fixed. Pros Recon/Workflow keeps our team in the same page. Cons Slow and kicked completed work back out from archive. Review Source Response from Carketa December 19, 2023 Hey Dusty -- Appreciate all your feedback. We're committed to making the experience top-notch for you and your team. Please keep the feedback coming and if you encounter any bugs we want to be on them asap. Thanks for your use of the platform and we'd love to get more feedback on some of our upcoming features! JB Jason B. Owner Automotive Used the software for: 1-2 years ### "Game Changer" August 24, 2020 5.0 Reconditioning efficiencies Online transactions Customer experience Customer communication Accounting efficiency Pros CarKeta has allowed us to spend more time selling and less time chasing cars around. It has significantly improved the overall organization of our business. The digital condition reports also gives consumers the transparency and trust they have been looking for “the missing piece to digital retail”. Cons The organization of their products could be a little better but I think they are releasing a full product menu this month. Alternatives considered [Rapid Recon](https://www.capterra.com/p/191074/Rapid-Recon/) Reason for choosing Carketa I think the work flow is better and over all user experience is better. The software is built so anyone can use it. They also have more to offer with some of their other tools. Review Source TW Tanner W. Sales Automotive Used the software for: Less than 6 months ### "Easy no brain decision" January 4, 2024 5.0 Highly recommend this , we have had it for less than a month and it has already helped significantly in processes taking time away in a good way to put time elsewhere . Pros Smooth sailing onboarding. Helped us ship a car right away that saved 700$ so it basically paid for itself day one. Cons Talked about implementing a easier tagging option for ordering parts to notify direct contact on approval in recon Review Source RM Russ M. Sales Consumer Services Used the software for: Less than 6 months ### "Carketa, The One Stop For Our Business Needs" January 19, 2024 5.0 Pros I really like how easy it is to use and how seamless it was to learn Cons Don't really have any to talk about its great! Review Source LT Lou T. President Automotive Used the software for: 1-2 years ### "The best reconditioning software in the industry " October 20, 2023 5.0 Easy to implement and my customers love the reports. Pros The staff is the best! They are always listening and improving the software. Cons I didn't have it ten years ago. It would have helped us make more money Review Source Response from Carketa October 23, 2023 Thank you for being a loyal customer, Lou! We're proud to work with you. AK Austin K. Inventory Manager Automotive Used the software for: 6-12 months ### "Carketa is essential for inventory management" January 4, 2024 5.0 Pros As an independent dealer with multiple locations, the new location filter on Carketa is a great asset for us! Before this feature was implemented, it was more time consuming for our store managers to see where their vehicles were in the recon process. Now our managers can easily identify where their vehicles are without the clutter of the vehicles from other locations. Another benefit for us is being able to compare metrics between stores which was not possible before. This allows us to properly optimize inventory flow and identify inefficiencies for each store. Cons I have no complaints, everything from the software to customer service has been excellent! Review Source Response from Carketa January 5, 2024 Thanks Austin, we love working for you and your team! LF Logan F. Mechanic Automotive Used the software for: 1-2 years ### "Daily User. Liked the old carketa much more." December 14, 2023 2.0 Old carketa, great. New carketa, not great. Pros Beats using pen/pad/word of mouth to keep track of vehicles and their needs. Cons \*More complicated to get to information pertinent to parts ordering and repair (submodel/awd or fwd/ engine size and model/ect...) \*Comment section all funky. When I have been notified of a comment it takes me to a page with all the comments for everything on it without even telling which vehicle were talking about. I have to click again and go to another page to find all the info im looking for. Review Source Response from Carketa December 19, 2023 Hey Logan -- We have a new notifications update releasing this week to make them easier to manage and use and some RO updates are coming in the next month as well. We appreciate your feedback and would love to learn more about how we can make Carketa even smoother and better for your dealership. Please reach out any time -- we'll try to reach you directly as well. FN Federico N. Detail Manager Automotive Used the software for: 1-2 years ### "NEW CARKETA IS AMAZING" December 12, 2023 5.0 Pros I love customer service and the way they help us improve our work. I also love that it still hasn't become slow, I thought it was going to work fast 1-2 months but it's still working very fast Cons What I least liked about Carketa is that we didn't have reports for 1-2 months, now the excellent customer service I solve it and we have our daily reports Review Source DR DANIELA R. Executive Assistant Automotive Used the software for: 1-2 years ### "It's simple. Keys, sticker and begin the recon." December 13, 2023 5.0 Pros Now it's simple. You get the keys, you get the Carketa sticker on there and you get the car put into the recon process. Cons The only inconvenience I've ran into is the necessity to have to email reps to get more stickers, is there a auto-delivery system? Review Source NS Noah S. Sales developer Automotive Used the software for: 6-12 months ### "Noah’s review " October 22, 2021 5.0 Absolutely amazing Pros The valuation software being the money it saves me Cons My employees not using to full extent that it can be Review Source MS Matt S. Finance Director Automotive Used the software for: 6-12 months ### "CarKeta is a game changer" September 9, 2020 5.0 It’s been amazing! What’s really awesome is the team reaches out to you and let’s you know of changes and updates to better the process even more! Pros Hands down the easiest software I’ve used to keep track of a vehicle through the entire process from start to finish! Cons Honestly there’s really nothing to complain about! Reason for choosing Carketa A big thing for me was the staff coaching us to get the most out of it to save time and money! Review Source JB Jacob B. Finance/Store Manager Automotive Used the software for: 6-12 months ### "Must have" September 10, 2020 5.0 The inspections give the consumer the confidence to buy now vs later. Thr recon tool has literally became the back bone of our company and I couldnt imagine managing it without it. Good company and an awesome product. Definitely worth checking out. Pros Recon tool keeps the dealership flowing and producing the inventory needed to keep you growing with confidence. Cons Wish I could add completed vehicles back into the recon process a little easier. Review Source Similar Products Featured ## Related categories [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.