# eHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eHub Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/208745/Essential-Hub

---

# 

 eHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

eHub

## What is eHub?

eHub is a shipping API designed to work with a variety of shopping carts, websites, and other software. Bring your own ecosystem or choose a UI from one of our partners to get started (both free and paid software options available). Carriers including USPS, FedEx, and UPS. Integrations include Shopify, WooCommerce, Magento, and more. There's no monthly fees to use the eHub API, shipping optimization advice, or support (available by phone, text, email, or video). Find out how we can help today!

## What is eHub used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Logistics](https://www.capterra.com/logistics-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Starting price

$1

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for eHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://essentialhub.com&name=eHub)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eHub

4.7 (56)

VS.

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

$1

Per Feature, Per Month

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (56)

Ease Of Use

4.5 (918)

Value For Money

4.7 (54)

Value For Money

4.5 (768)

Customer Service

4.7 (54)

Customer Service

4.3 (765)

## eHub alternatives

[4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/)

Starting price

$599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (89)](https://www.capterra.com/p/166930/ShipHero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (415)](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/208745/Essential-Hub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Tracking

5.0 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Shipment Price Calculation

4.9 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Order Tracking

5.0 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Inventory Management

4.7 (11)

18.18% of 11 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Status Tracking

4.8 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Order Entry

4.5 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

eHub 89 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation of a plan for an API to expose data and functionality to its users

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Documents issued by a carrier to acknowledge receipt of cargo for shipment

Process of submitting and following up on claims with insurance companies

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Supports common databases such as MySQL and Oracle

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Central hub for developers to access documentation, tools and resources

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Digitally sign online documents

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Intended to be used by online stores

Shipping products/goods by land, sea or air

Shipping products/goods by land

Information, data and reports that are being tracked over time

Management of inbound and outbound shipments in the context of international trade

Track and manage inventory levels to maintain proper supply

Process of printing custom labels through various methods.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Allows users to manage data from a number of sources

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Organize and manage the accomplishments and development of employees or performance of applications or systems

Streamlining repetitive tasks and activities through automated and predefined workflows

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Managing orders that a customer purchases repeatedly and regularly

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Test specific APIs to determine if systems are properly functioning

Set up connections to third-party platforms to improve business processes

Distributing traffic by sending client requests across servers capable of completing the request

Organize and track the physical movement of goods from one location to another

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage and track operations and inventory within warehouses

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (56)

4.6

Based on 56 reviews

## Pricing

Value for money

4.7 (54)

Free Trial

Free Version

Basic

$1.00

Per Feature,Per Month

Value for money

4.7 (54)

4.7

Based on 54 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (54)

4.7

Based on 54 reviews

## User reviews

Overall rating

4.7

Based on 56 reviews

Filter by rating

5(45)

4(8)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SW

Sterling W.

Director of Operations

Warehousing

### "eHub Provides a Great Support Team with Great Analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2024

Pros

I really like the support team that eHub provides to help us understand the best shipping solutions for our business. They have a great analytics tool that makes it easy for us to see the transit time across zones and helps us monitor our carriers performance.

Cons

Honestly there is not a lot to dislike. Everything has worked for us as expected without any issues.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Ehub had a better support team that we could reach out to that helped us find better shipping options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeremiah B.

Security Guard

Security and Investigations

### "Ehub is effecient."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 31, 2024

My overall experience with Ehub was not to bad it did what i needed it to do.

Pros

Clocking in via my mobile phone and taking breaks using the interface was seamless.

Cons

Long load times and crashing on occasion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GY

George Y.

CEO

Logistics and Supply Chain

### "Outstanding Value and Support with eHub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2024

Pros

The value eHub provides is unmatched, especially with their top-tier customer support. Their platform makes our operations smoother and more efficient, with a support team that's always there when we need them.

Cons

Honestly, there isn't much to dislike about eHub. The platform consistently meets our needs, and any minor issues we've encountered have been quickly resolved by their outstanding support team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Chris H.

Operations Manager

Automotive

### "Good value for small businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2022

Integration with our e-commerce platform reduces time and mistakes in shipping.

Pros

Once the connection was established and the software was set up, it was relatively easy to train new users and start using it.

Cons

Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reasons for choosing eHub

Better support. Also, ShipkeyPro was required to provide bi-directional status tracking in our ecommerce DB.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Ann W.

Owner

Retail

### "Great program when needing to ship"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

I have been very pleased with this product.

Pros

The easy of use is great. It is fast and efficient.

Cons

There really are no cons for me in using this product.

Reasons for choosing eHub

I really didn't even compare other products. EHub contacted me and I like their offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Steve A.

Owner

Warehousing

### "Great platform for shipping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2022

Our experience has been great, start to present

Pros

Easy integration of new e-commerce platforms, easy to use, fast functionality

Cons

Separate sites for managing meters, and sending packages

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave didn't do everything we needed it to do

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Johnathan K.

Fulfillment manager

Apparel & Fashion

### "Great Program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2022

Met \[SENSITIVE CONTENT\] at the Olympia and decided they might be a good fit for our company. Started to use the program after they presented us with a savings breakdown. Great group of people who have helped us save on shipping costs with an easy to use program that has all the features we need.

Pros

Overall, what I like most about eHub is the ease of use. The integration process was smooth and simple.

Cons

So far I have no complaints on the software.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

eHub provided better rates

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Rita M.

Owner/Baker

Food Production

### "What A Time Saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2022

I found out about Essential Hub from one of my customers who works for the company. He had tried to get me to give the a try earlier but can sometimes be afraid of change. I finally decided to give it a try and I am so glad I did! Since I work mostly alone and wear so many hats in my business, I need to be efficient and Essential Hub is just that. Also, since I am so resistant to change, it took someone special (with patience) to train me on the system. \[SENSITIVE CONTENT\] was extremely kind and he took his time teaching me what I needed to know to get going. He has also been helpful several times after. I am very grateful I decided to give you guys a try.

Pros

Having all the essential information move directly from my order form on my website straight over to the Essential Hub platform is a true time saver. I no longer have to type in all the addresses to create my shipping labels. I am thrilled.

Cons

I would like a report of all of my shipments per month. It's probably there, I just don't know how to get it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LN

Lauren N.

President

Logistics and Supply Chain

### "Essentialhub.com Is Easy to Navigate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2022

Pros

We have been working with Essential Hub since May 2020 and they are great! The auto-replenishment of postage from Essential Hub via our shipping platform software makes processing seamless. It is not often that we require support but when we do, the eHub support team is quick and courteous! ESSENTIALHUB.COM is easy to navigate and offers a variety of reports that are helpful in bill back/auditing processes.

Cons

I don't have any suggestions for improvement at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mike D.

Title

Wholesale

### "Awesome"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2022

Pros

Easy integration made the switch simple.

Cons

When it forced me to use FedEx Home Delivery

Switched from

[Endicia](https://www.capterra.com/p/124584/Endicia/)

Software upgrade

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/208745/Essential-Hub/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)