--- title: "eHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eHub Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/208745/Essential-Hub/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # eHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eHub ## What is eHub? eHub is a shipping API designed to work with a variety of shopping carts, websites, and other software. Bring your own ecosystem or choose a UI from one of our partners to get started (both free and paid software options available). Carriers including USPS, FedEx, and UPS. Integrations include Shopify, WooCommerce, Magento, and more. There's no monthly fees to use the eHub API, shipping optimization advice, or support (available by phone, text, email, or video). Find out how we can help today! ## What is eHub used for? [Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 58 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $1 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eHub?[Manage this product listing](https://www.g2.com/products/ehub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eHub 4.7 (58) VS. [4.4 (77)](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/reviews/) Starting Price $1 Per Feature, Per Month Starting Price $995 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (58) Ease Of Use 4.4 (77) Value For Money 4.7 (56) Value For Money 4.5 (62) Customer Service 4.8 (56) Customer Service 4.4 (72) ## eHub alternatives [4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [CartonCloud](https://www.capterra.com/p/179000/CartonCloud/) [4.8 (87)](https://www.capterra.com/p/179000/CartonCloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179000/CartonCloud/) [View all alternatives](https://www.capterra.com/p/208745/Essential-Hub/alternatives/) ## FAQs about eHub Overview ### What problems does eHub solve? eHub solves costly, error-prone shipping workflows by comparing carrier rates, applying shipping rules, printing postage, and updating orders with tracking numbers. Its reporting and carrier-performance analytics address limited visibility into transit times and billing. E-commerce fulfillment teams, warehouse staff, and multi-location shippers benefit from faster daily order processing and centralized shipment management. Answer based on 36 reviews Overview ### Which roles and teams benefit most from eHub? eHub is most used by business owners, CEOs, presidents, and COOs who oversee operational performance and service delivery. General, operations, warehouse, and shipping managers use it to manage daily workflows, scheduling, and logistics, while security personnel and sales operations teams track assignments, activity, and organizational coordination. Answer based on 58 reviews Overview ### What company size and industries is eHub built for? eHub is built for small e-commerce businesses, with 97% of reviewers from small companies and Retail its top industry at 21%. It also serves fulfillment centers and tech platforms, while Sporting Goods and Apparel & Fashion each represent 9% of reviewer industries. Midsize businesses account for 3% of reviewers. Answer based on 58 reviews Features and Usability ### What are the key features of eHub? eHub includes core API design and shipping-management features for multi-carrier rate comparison, shipping labels, order processing, and shipment tracking. Reviewers frequently discuss eCommerce integrations, rules-based shipping logic, bulk shipment operations, carrier performance reporting, alerts for package issues, and mobile access for tracking orders. Answer based on 36 reviews Limitations ### Does eHub have bugs or reliability issues? eHub provides dependable day-to-day shipping operations for many teams, though some users encounter glitches, slow loading, or occasional crashes. Businesses also report that issues can arise after updates. Responsive live support helps users report problems and get answers, while stability may vary by workflow and release. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does eHub integrate with? eHub integrates with over 40 third-party tools, including Shopify and Amazon for order and marketplace connections, plus BigCommerce, NetSuite, PayPal, Microsoft SQL Server, Fishbowl, and Ecwid. Its catalog also covers ecommerce platforms, inventory management systems, payment services, and database tools for importing orders and managing shipping operations. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does eHub offer? eHub provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual guidance for reviewing steps and features. Answer based on 3 reviews Getting Started and Support ### What customer support options does eHub offer, and how do users rate the experience? eHub offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support staff as responsive, helpful, courteous, and quick to resolve issues, with some receiving assistance within minutes. However, a few users report limited communication during problems or updates and want an easier way to contact technical support. Answer based on 28 reviews Features and Usability ### Is eHub easy to use for shipping and label management? eHub makes shipping software easy to learn and navigate, especially for new users and small business teams. Users describe straightforward setup, practical tutorials, accessible shipment tracking, sorting, and label reprinting. The interface looks basic, and some workflows require initial familiarization, but everyday tasks remain simple and efficient. Answer based on 15 reviews ## Features AI summary Based on 3,198 Shipping reviews Capterra data shows that buyers of shipping software rank the following features as their top priorities: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) eHub supports all three features reviewers rate most highly: **Shipping Labels**, **Label Printing**, and **Parcel Shipping**. Combined, these capabilities help businesses create carrier-ready labels, print them quickly and accurately, and manage parcel shipments more efficiently, allowing teams to move orders out faster and keep day-to-day shipping operations organized. Shipping Labels 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Label Printing 4.7 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Process of printing custom labels through various methods. Parcel Shipping 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Package Tracking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status Shipment Price Calculation 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipment Tracking 5.0 (15) 53.33% of 15 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. eHub 91 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Design: Creation of a plan for an API to expose data and functionality to its users - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Claims Management: Process of submitting and following up on claims with insurance companies - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Database Support: Supports common databases such as MySQL and Oracle - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Developer Portal: Central hub for developers to access documentation, tools and resources - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For eCommerce: Intended to be used by online stores - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Historical Reporting: Information, data and reports that are being tracked over time - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Label Printing: Process of printing custom labels through various methods. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Testing Management: Test specific APIs to determine if systems are properly functioning - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traffic Control: Distributing traffic by sending client requests across servers capable of completing the request - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Warehouse Management: Manage and track operations and inventory within warehouses - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (58) 4.6 Based on 58 reviews ## Pricing Value for money 4.7 (56) Free Trial Free Version Basic $1.00 Per Feature,Per Month Value for money 4.7 (56) 4.7 Based on 56 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (56) 4.8 Based on 56 reviews ## User reviews Overall rating 4.7 Based on 58 reviews Filter by rating Counts reflect reviews available in this feed. 5(46) 4(9) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful DO Director of Warehouse Operations Director of Warehouse Operations Used the software for: 3-5 years ### "Great Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 12, 2026 My experience with eHub has been good. One of the biggest reasons is Eric. As a growing 3PL, he is always there to answer our questions, no matter how simple they may be or how many times we have asked the same question. His patience, knowledge, and willingness to help make a huge difference. Pros eHub gives us one place to manage our clients, orders, inventory, and shipping. Working in a 3PL, having that visibility makes it much easier to stay organized and know what is happening day to day. Cons Some processes require extra manual work, and I would like to see better inventory controls, and more flexibility to fit how our warehouse actually operates. IA Inventory and warehouse manager Inventory and warehouse manager Used the software for: 1-3 years ### "Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 30, 2026 They have been great at teaching us about the different aspects of the shipping industry. Our account manager \[sensitive content hidden\] is one of those guys that gets stuff done when needed. Can't say enough good about him. Pros Help from our account manager \[sensitive content hidden\] and the support staff has been well above average. They respond quickly at any time of day and \[sensitive content hidden\] even responds when not in the office. That's not expected but very much apprediated. Cons While creating test orders the auto fill gets to be annoying. It wants to fill in names that you don't want and the drop down covers up the box you want to type in next. DO Director of Operations Director of Operations Used the software for: 3-5 years ### "eHub Provides a Great Support Team with Great Analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2024 Pros I really like the support team that eHub provides to help us understand the best shipping solutions for our business. They have a great analytics tool that makes it easy for us to see the transit time across zones and helps us monitor our carriers performance. Cons Honestly there is not a lot to dislike. Everything has worked for us as expected without any issues. CO COO COO Used the software for: Less than 1 year ### "Infuze Hydration Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 27, 2021 Customer service top notch. Still lots of issues with the program and glitches. I always expect some issue to happen whenever an update is released. Pros Once we got used to using the program, it is very simple. I love the sorting feature as we are able to sort by many different options. I like that I can go in and reprint a shipping label with ease. Would recommend making it possible to sort by box size and type. Cons We have had a huge learning curve and many problems with this system. Their customer support (\[SENSITIVE CONTENT HIDDEN\]) has been amazing. If it was not for \[SENSITIVE CONTENT HIDDEN\] we would have switched to a different shipping program. International shipping is still a weak spot on Shipkey and we are very hesitant to turn on full international as we worry that Shipkey can handle it. HM HR Manager HR Manager Used the software for: 3-5 years ### "Shipping Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2021 The staff is extremely helpful and quick to respond. Pros The ease of use of the software. I like the integrations with Amazon and Shopify and other systems. It is also easy to set up shipping profiles. Cons We are just starting to use the software so we do not have any cons at this time OM Operations Manager Operations Manager Used the software for: 3-5 years ### "Good value for small businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 24, 2022 Integration with our e-commerce platform reduces time and mistakes in shipping. Pros Once the connection was established and the software was set up, it was relatively easy to train new users and start using it. Cons Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration. OW Owner Owner Used the software for: 1-3 years ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2021 The time it takes to print labels has been cut down drastically which has improved our efficiency and ultimately saved us money. Pros Having preset rules that automatically select the package type and service type have saved us so much time. Cons Sometimes we run into issues with the software not printing all the labels. We've created a checks and balances to overcome this. WM Warehouse Manager Warehouse Manager Used the software for: Less than 1 year ### "No Complaints! Great so far." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 Great organization with fantastic customer service! They even helped us set up shipping on our brand new Shopify page. Pros Definitely the cost savings they provided us! Cons We haven't had any issued yet through 10 months of using the software. OM Office Manager Office Manager Used the software for: 3-5 years ### "Make this a Priority for your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 Pros This program was easy to set up and use. The staff is very helpful and will customize everything you need. Cons Looking forward to more automation as our company grows DI Do It All Guy Do It All Guy Used the software for: Less than 1 year ### "Glad we switched to Hub!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 No complaints for the short time we have used them! Pros No hiccups, cost savings are great, and their team has been a huge help answering any questions that we have. Cons None! The customer service, cost savings and overall experience has been fantastic. [View all Reviews](https://www.capterra.com/p/208745/Essential-Hub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Tai TMS vs eHub](https://www.capterra.com/compare/146697-208745/Teknowlogi-TAI-TMS-vs-Essential-Hub)