# Page 2 | eHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is eHub the right Shipping solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208745/Essential-Hub/reviews --- eHub 4.7 (56) [View alternatives](https://www.capterra.com/p/208745/Essential-Hub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of eHub ## Showing most helpful reviews Showing 26-50 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HW Haley W. Shipping Manager Consumer Goods Used the software for: 6-12 months ### "Highly recommend!" July 1, 2021 5.0 Pros We could not be more pleased with this company and it’s software! Essential Hub has saved us tons of money on shipping costs and their customer service team has been extremely helpful when needed. Highly recommend! Cons So far we have not had any bad experiences Review Source MD Mike D. Title Wholesale Used the software for: 2+ years ### "Awesome" January 26, 2022 5.0 Pros Easy integration made the switch simple. Cons When it forced me to use FedEx Home Delivery Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) Software upgrade Review Source SS Shai'La S. COO Consumer Goods Used the software for: 6-12 months ### "Great Product, Great Service!" July 23, 2021 5.0 It's been great! Pros Rules, manual order creation, batch shipping is all great Cons Unable to break shipments up without processing. Would be great if we could still have the order pending, divide the shipments, and then process the entire order (for wholesale orders). Also, no variety in APO shipping options. We use ShipStation for our APO and Wholesale orders. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Cost Review Source AV Aaron V. Marketing Manager Textiles Used the software for: 1-2 years ### "Big Savings & Amazing Customer Service!" June 28, 2021 5.0 10/10 amazing. Great software with an even better customer service. Pros The UI is extremely easy to use and navigate in general + the "rules" that we are able to set make shipping and inventory management a breeze. Cons I honestly can't think of anything we have had an issue with! Reason for choosing eHub Cost savings and customer service. Review Source AA Alexander A. General Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Resurge, LLC " July 1, 2021 5.0 Business Mailing Continuity Pros Essential Hub offers a variety of replenishment options. It's easy to use and the support is outstanding. Cons No negatives have been experienced so far and non are expected. Reason for choosing eHub Cost and functionality. Perfect combination. Review Source DD David D. VP Business Development Airlines/Aviation Used the software for: 2+ years ### "Shipping Streamlining" July 1, 2021 5.0 Essential Hub has been a great help in streamlining our shipping process and has offered us an easy way to save on our shipping costs. Pros Ability to shop multiple carriers and improved post office pricing. Cons May take a bit of a while to get used to. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Review Source JS Jonathan S. Owner Manager Chemicals Used the software for: 1-2 years ### ""Essential" for any Business that Ships" July 1, 2021 4.0 Very positive. If we have an issue, we report it and Essential responds. Pros Easy integration was key for us to adopt Essential. Once turned "on", it only required a few setup values entered and within a few days we were live. Now online and live using it for more than a year, we are taking advantage of most all options that apply to our fulfillment process. Cons Lack of daily "end of day" for the main carriers USPS, FedEx and UPS. We have been assured this will soon be added and for logistics, really needed. Reason for choosing eHub It integration was seamless. Review Source LN Lynn N. owner Retail Used the software for: 1-2 years ### "shipping softare review" November 2, 2021 4.0 Pros ease of integration with stone edge and cost Cons Lack of training for features and insurance integration procedures Reason for choosing eHub ease f integration Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) cost Review Source RM Rita M. Owner/Baker Food Production Used the software for: Less than 6 months ### "What A Time Saver!" January 29, 2022 5.0 I found out about Essential Hub from one of my customers who works for the company. He had tried to get me to give the a try earlier but can sometimes be afraid of change. I finally decided to give it a try and I am so glad I did! Since I work mostly alone and wear so many hats in my business, I need to be efficient and Essential Hub is just that. Also, since I am so resistant to change, it took someone special (with patience) to train me on the system. \[SENSITIVE CONTENT\] was extremely kind and he took his time teaching me what I needed to know to get going. He has also been helpful several times after. I am very grateful I decided to give you guys a try. Pros Having all the essential information move directly from my order form on my website straight over to the Essential Hub platform is a true time saver. I no longer have to type in all the addresses to create my shipping labels. I am thrilled. Cons I would like a report of all of my shipments per month. It's probably there, I just don't know how to get it. Review Source LF Lexie F. Customer Support Manager Computer Software Used the software for: 2+ years ### "Easy To Use Platform" May 27, 2021 4.0 Pros This software was easy to implement into our system with minimal updates needed on our end to maintain. Their support channel is very responsive and they are willing to fully respond to most inquiries. Cons They are not communicative when there are any problems or updates which has caused a few hiccups with our services. They also do not report on APVs immediately which has caused extra work for our support channel and unhappy customers. Review Source LA Lauren A. President Apparel & Fashion Used the software for: 2+ years ### "Great Software, Simple to Use" May 26, 2021 5.0 Outstanding! Would absolutely recommend. Pros Simple to use software makes team training a breeze. The Essential Hub team is always very responsive and helpful when needed. Cons We have had some difficulty with a FedEx integration, but honestly I believe it is due to FedEx and not Essential Hub. Reason for choosing eHub Customer service is incredible Review Source AC Andy C. General Manager Warehousing Used the software for: 2+ years ### "General Manager" July 22, 2021 5.0 Great Partnership and such a willingness to work together. Pros Ease of use, reporting features and reliability Cons Ability to scale it down to each customer Reason for choosing eHub The people Review Source jH jack H. CEO Consumer Goods Used the software for: 1-2 years ### "Great Shipping Partner" July 24, 2021 5.0 Great support and great to work with and easy to track orders. Pros Easy to use and simple to set up!! Cons use it on our phone to look up orders and tracking.. Reason for choosing eHub Eric was great to set it up and terrific support! Review Source JK Jeremy K. Chief Operating Officer Retail Used the software for: 1-2 years ### "Great Shipping Software" October 26, 2021 5.0 Pros Ease of use, the uptime is great. Support is very responsive Cons No cons that I can think of at the moment Review Source AW Ann W. Owner Retail Used the software for: 2+ years ### "Great program when needing to ship" November 18, 2022 5.0 I have been very pleased with this product. Pros The easy of use is great. It is fast and efficient. Cons There really are no cons for me in using this product. Reason for choosing eHub I really didn't even compare other products. EHub contacted me and I like their offer. Review Source SE Sadick E. Manager Apparel & Fashion Used the software for: 1-2 years ### "Good Service " January 26, 2022 4.0 Pros Easy to use and makes things available Cons Problematic to update meter with ship key pro..very annoying Review Source ZB Zachary B. VP Retail Used the software for: 2+ years ### "Really is Essential" May 25, 2021 5.0 Pros I am able to manage the team and the shipping logic with minimal training compared to other systems. Cons With all the API's sometimes is can go a little slower that desired. If you work withe their support this can usually be resolved. Review Source MS Mark S. VP Automotive Used the software for: 6-12 months ### "Improvement to Stoneedge Order Manager" May 25, 2021 5.0 We now have a fully integrated shipping program and no longer need an external postage program. Pros The USPS scan forms are complete and much more accurate then the resident forms in Stone edge. We find the logs are easy to use. Cons Since this was not a stand alone application but bundled with the new shipping module in Stone Edge Order Manager, there was no inforation sheet or handbook. We did not know much about Essential hub until we had to approach them about an issue. They were very helpful in solving it. Review Source AM Autumn M. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Easy to use " October 26, 2021 4.0 Pros Product is easy to use. I like that I can track all my shipments and if there are any issues with the packages I am alerted. Cons Having to squeeze in the time to call for a pick up can be hard. Review Source JA Jonathan A. Sales Operations Warehousing Used the software for: 2+ years ### "Easy to use - plus a rebate" July 1, 2021 5.0 Pros Pretty easy to set up and the rebate makes it worth it. Cons No real cons. We were not getting any rebates with other providers, so this was beneficial. Review Source BA Bryan A. CEO Wholesale Used the software for: Less than 6 months ### "Sink Spinner" October 26, 2021 5.0 I love Essential hub. Mostly, the customer service is incredible. Whenever I have a question, I receive an answer and or help within minutes. Pros I love the ease of use. It's simple which is exactly what I was looking for. Cons I have not found anything to list as of yet. Reason for choosing eHub Customer service. Review Source LE Larry E. President Apparel & Fashion Used the software for: 6-12 months ### "Excellent logistics and shipping management software " July 23, 2021 5.0 Excellent - In particular I want to Thank - \[SENSITIVE CONTENT\] for their excellent customer support. Pros This software enabled us to manage shipping from 3 remote shipping locations. Their customer support is exceptional and the GUI is intuitively designed and easy to use. Cons I really can't find any fault with the software Review Source SH Steven H. Owner Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Isat " January 26, 2022 5.0 It has been great as I am not technology savvy, great support and easy set up Pros Easy to use and keep track of orders, the set up is very easy and hassle free to ship products. Service is very important and you can rely on them to provide support Cons Maby the ability to directly connect to Shipper when it is red tagged Review Source SI Shaunie I. Owner Retail Used the software for: Less than 6 months ### "Easy set up and quality customer service" July 1, 2021 5.0 All of our shipping can be handled in-house and we don't need to rely on any external shipping services. Meanwhile, Essential Hub is saving us money and is very convenient. Pros Set up was so easy and seamless. Essential Hub made me feel supported and handled the heavy lifting of the setup. \[SENSITIVE CONTENT\] was so helpful and easy to work with! Quality people. Quality product. Cons I haven't experienced any issues up to this point. Review Source JH Jon H. COO Medical Devices Used the software for: 1-2 years ### "Great Software" November 2, 2021 5.0 We provide monthly shipment of supplies to nurse case managers and have had a wonderful experience with this software. Pros We have been using Essential Hub for over a year and it has been amazing! Very easy to use and videos in each section to help you through the processes. Cons We have had very little issues and have been extremely happy. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.