--- title: "SPINS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SPINS Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more." source_url: "https://www.capterra.com/p/208827/SPINS/" page_type: "product" language: "en" --- # SPINS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SPINS ## What is SPINS? SPINS is an insights platform that helps businesses align natural, regional, conventional, and specialty retail data into a unified view to identify drivers and benchmark against competitors. ## What is SPINS used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SPINS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://spins.com&name=SPINS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SPINS 5.0 (1) VS. [4.6 (2,326)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting Price Contact vendor Starting Price $139.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (2,323) Value For Money 4.0 (1) Value For Money 4.2 (1,898) Customer Service 5.0 (1) Customer Service 4.4 (1,704) ## SPINS alternatives Highest Rated [4.8 (538)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (454)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (966)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about SPINS Overview ### What company size and specific industries is SPINS built for? SPINS is designed for retailers and CPG companies in grocery, convenience, drug, and vitamins and supplements. The target audience includes organizations operating in consumer packaged goods and retail sectors that need industry-specific support for these product categories. Features and Usability ### What are the key features of SPINS? SPINS offers activity dashboards, KPI monitoring, and real-time reporting for tracking performance metrics and trends. It also includes customer segmentation, campaign tracking, multi-channel attribution, ROI tracking, and predictive analytics. Additional features such as data connectors, data import/export, scorecards, and goal setting/tracking support planning and analysis. Getting Started and Support ### What customer support options does SPINS offer? SPINS provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,534 Business Intelligence reviews Capterra reviewers highlight these as the features buyers value most when choosing business intelligence software: - **Multiple Data Sources** (**60%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**53%**) - **Data Visualization** (**47%**) SPINS supports **Multiple Data Sources** and **Reporting/Analytics**, so teams can pull in information from different systems and track performance through consistent analysis. However, it does not offer **Data Visualization**. Instead, it provides other highly rated capabilities, including **Data Connectors** (**50%**), **Data Import/Export** (**48%**), and **Dashboard** (**46%**), which can help businesses move data between tools, organize key metrics, and monitor results in one place, allowing teams to make more informed decisions faster. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Benchmarking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Compare key metrics for the business against prominent players in the industry Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Key Performance Indicators 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Performance Metrics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. SPINS 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Tracking: Track the performance of marketing campaigns across multiple channels. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Forecasting: Form predictions based on past and present data/trends - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - KPI Monitoring: Tracking the status of previously identified performance measurements - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multiple Data Sources: Allows users to manage data from a number of sources - Panel Management: Conduct and manage panel discussions for the purpose of market research - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Trend/Problem Indicators: Visually identify direction of development and areas that require attention --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Mac B. Sales Operations Consumer Goods ### "Valuable Business Intelligence from SPINS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2023 SPINS is a no-brainer if you want to take your business intelligence to the next level. When combined with other data sources, you can have a full view of your business and know exactly what is driving growth. Pros SPINS is probably the best data aggregator out there. Being able to see store level insights really helps us find data that would otherwise be impossible to see. It's incredibly valuable for us to see how our products are performing against competitors. Cons The granularity of the plans that you can choose can seem a bit daunting. I wish there were less choices, and more access to all of the features. Alternatives considered [Data Impact](https://www.capterra.com/p/199593/Data-Impact/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.