# Yeastar Cloud PBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yeastar Cloud PBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/reviews --- # Yeastar Cloud PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Yeastar Cloud PBX ## What is Yeastar Cloud PBX? Yeastar P-Series Cloud PBX is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps. ## What is Yeastar Cloud PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yeastar Cloud PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yeastar.com/&name=Yeastar Cloud PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yeastar Cloud PBX 5.0 (5) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.4 (464) Value For Money 5.0 (5) Value For Money 4.3 (304) Customer Service 5.0 (4) Customer Service 4.1 (336) ## Yeastar Cloud PBX alternatives [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/) Starting price $28.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Yeastar Cloud PBX 81 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Audio/Video Conferencing System that automatically dials calls A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatic reply functionality for incoming messages Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Create, edit, preview, and send faxes electronically Access names, contact information, and roles of employees in a centralized repository Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks For Cloud-based phone system that sends and receives calls via the internet. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Two-way actions and communication between multiple users in real time Telephone system that allows users to connect internally as well as place and receive external phone calls System calls multiple numbers at once and connects the agent to the first number that answers Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Enables the connectivity to send and receive calls over the internet Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Connect with meeting participants remotely over video Voice messages are stored online and accessible via a visual interface Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 5.0 (5) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SC Samson C. Operations Manager Information Technology and Services ### "Reliable robust Cloud PBX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 Great to use and nice to setup Pros The new UI of the P series is clean and well laid out saving time hassle compared to other PBX systems Cons Some of the help documents can have translation errors but can be worked out most of the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dileep R. Director Information Technology and Services ### "Best UC features for lowest price" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 29, 2022 It's exceptionally best compared to other open source Asterisk PBX systems. Scalability, support are awsome. They are really serious about the business and maintain quality to ensure they get best name in the market. Pros The price and the features provided in the software. Cons Updates are very frequent, which impact business which run 24x7 operations. Updates can be once in 3 months make sense. Alternatives considered [Avaya UCaaS](https://www.capterra.com/p/1174/CRM-Central/) Reasons for choosing Yeastar Cloud PBX Avaya is very expensive and SMBs cannot afford it for a small setup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chris T. IT Director Printing ### "Yeastar saved us a lot of money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 17, 2021 Pros Instead of using two hardware components in our two sites, we decided to use Yeastar solution and everything worked fine. Cons For our needs is super fine, I guess for someone with extra super duper features it can't support everything that some other solution can offer (although I'm not 100% sure about this) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Marco v. CEO Telecommunications ### "The best for SME market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2019 We are the hostingpartner in Benelux market. We choose Yeastar cloudPBX for the easy use for our customers. Pros Sinple inteface, easy to understand. Multi instsance therefore easy backup and restore. Stable. Free softclients. Cons New feature develpment goes slower than S-serie. Therefore it misses some features what could make this ideal for enterprice. Reasons for choosing Yeastar Cloud PBX Best price, easy to implement. Yeastar is Multi Instance instead of multi tenant, which makes it easier to support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dominic M. CEO Telecommunications ### "Yeastar Cloud Strong Asterisk option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2019 Excellent Pros Very intuitive website. It is very easy to use Cons no auto provisioning for non Snom or Yealink phones. 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