# Fixably Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fixably Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more. Source: https://www.capterra.com/p/208839/Fixably --- # Fixably Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fixably ## What is Fixably? We offer aftersales management software for repair and refurb businesses. Fixably Repair is a workflow management solution for repair providers. It improves repair tracking, technician efficiency & customer communication. Apple authorized providers have the additional benefit of our comprehensive GSX integration. Fixably Refurb is a plug-and-play solution for refurbishment and used devices sales operations. It enables data-driven decisions in device refurbishment and used devices sales. ## What is Fixably used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fixably?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fixably.com&name=Fixably) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fixably 4.8 (6) VS. [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting Price $1 Usage Based, Per Year Starting Price $60 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.4 (379) Value For Money 3.7 (6) Value For Money 4.4 (273) Customer Service 4.5 (6) Customer Service 4.4 (356) ## Fixably alternatives [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) [4.3 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77264/mHelpDesk/) [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) [4.4 (127)](https://www.capterra.com/p/133945/RepairShopr/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133945/RepairShopr/) Highest Rated [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [View all alternatives](https://www.capterra.com/p/208839/Fixably/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Label Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Print and scan barcode or labels Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Intake Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Activities related to the initial admission of a charge into the organization's care Point of Sale (POS) 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Fixably 28 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Print and scan barcode or labels Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Information, data and reports that are being tracked over time Activities related to the initial admission of a charge into the organization's care Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Upload, track, and submit receipts in a central database Organize repair tickets, track progress, severity, and repair history Allows service businesses to track ongoing repairs View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 3.7 (6) Basic $1.00 Usage Based,Per Year Value for money 3.7 (6) 3.7 Based on 6 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Tyro](https://www.capterra.com/p/276854/Tyro-Payments/)[ nShift](https://www.capterra.com/p/174448/Consignor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DT Dominic T. Senior Tech / Admin Computer Hardware ### "An effective, intuitive and efficient all in one solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 Overall experience has been fantastic. Once we were set up and familiar with the workflow changes, it has been smooth sailing and well worth the cost. Pros The feature list is deep and well thought out. The Fixably team know their market and have developed a product that resolves 99% of the aches and pains of working in this sector. Our technicians are happy, the workflows are easy and efficient. Admin and Paperwork time is a quarter or less of what it used to be with other solutions. Repair tracking and insights are the best out of any solution we've tried. Performance and Stability has been impressive and incredibly reliable. The support team have been quick, responsive and more than happy to spend the time with their customer to find a resolution to any issues that pop up. Cons There is limited documentation, which can lead to contacting support team for some simpler questions that could be avoided. The workflow does differ slightly to how most OCE/APAC AASP's run, however a couple moments getting familiar with the changes and it's not an issue. Switched from [AspDotNetStorefront](https://www.capterra.com/p/33857/AspDotNetStorefront/) No GSX integration and a basic ticketing system was no longer a viable business strategy for a growing business. Reasons for choosing Fixably Fixably is by far the best solution we've found as an AASP. GSX integration into the repair workflow, automations, customer contact automations. Paperless systems. We haven't seen a better solution yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Cole D. Service Operations Manager Retail ### "A great solution for service providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 10, 2022 Fixably is a great product for service providers across a number of different industries. Integration with Apple's systems has created a high degree of efficiency within our process. The feedback from our teams is that they enjoy using Fixably on a day to day basis as they need to spend less time working on administrative tasks. New and interesting features are always in the pipeline and Fixably's team is generally great to collaborate with on new ideas or challenges. Pros For high volume service locations, efficiently servicing customers is critically important. With direct integration with GSX, Fixably makes appointment queues, customer information and device details available at our fingertips. Our technicians are able to efficiently processes repairs without having to waste time transferring information between systems. Further automation since launch has further enhanced an already great system. The platform is incredibly stable with very limited disruptions. When technical issues do arise, support is quick and efficient. Cons When we had our initial demos of Fixably, we may have misinterpreted that there may have been more flexibility in workflow. During our onboarding, it became apparent that there was less flexibility than anticipated in the standard installation. This hasn’t been an issue for us as Fixably is generally receptive to feature requests and the customer support is very good. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Lightspeed stopped supporting Apple's APIs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Anne-Maree D. Service Manager Computer Hardware ### "Fixably Fixes" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2020 The suppt form the Team is excellent and they are dedicated to helping make the software work for your specific needs Pros I love the GSX Integration and how it has made life easier and quicker for our Technicians. I also love the ability to see the workflow of a job in the timeline and be able to attach photos to the repair within the system. I love how customisable it. Cons There is a lot to set up and you need to have a little bit of a coding understanding to be able to do this effectively. Id like to see more flexibility in the transparency from one use to the next to that as an admn, you can see all the workflows Reasons for choosing Fixably I am still assessing my options on the trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dave G. Director Computer Hardware ### "A fantastic solution for Apple Authorised Service Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2020 Fixably provides a solution to our needs as an Apple Authorised Service Provider. It gives our technicians a robust system to record all details required when performing Apple product repairs, and to keep customers up-to-date and informed as to where their repair is. Our techs are able to keep accurate and time-stamped records and with most repairs they do not have to leave the Fixably environment t from start to finish. Pros Great customer support from the Fixably team when initially testing and setting up. Being web-based there is no requirement for new hardware. The system scales well and initial staff training was straight-forward. Integration with Apple's GSX API is efficient and resolves having to re-enter information. Historical records are easy to access across multiple locations, and the Customer portal integration makes communication with customers very efficient. Cons There are still some integrations for our location and some functionality that we are waiting on, but the development t team seems to be pushing forward rapidly. Reasons for choosing Fixably Initial quick response from sales team, and also an understanding of our business and what we needed. Pricing was a little more than we expected, but has proven to be worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Chief Technology Officer Consumer Electronics ### "Review of Fixably" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 30, 2020 Fixably is a one stop shop for powerful repair processing and customer centric service portal. There are some user experience issues but these can be overseen due to its great integration capabilities and ease to use. Pros I think Fixably is a powerful tool to facilitate repairs and service orders. The system is powerful and stable with disruptions happening maybe once each quarter. The automated processes works well and we are able to communicate in a good way with our customers. The team behind it are people who strive to deliver a great product. Cons When we got the system demo:ed for us, we got an impression that the system is highly customisable. We asked about advanced features in a calm and clear way and got the response that this was possible. Upon launch, we requested a feature that was crucial for our needs. After many weeks and a uphill battle (this is impossible, we can't do this), Fixably delivered a perfect solution. However, looking back at our demo we didn't see the highly customisable system that we got sold, even though we did get the option to onboard an enterprise plan which is ten times as expensive as the standard one. Reasons for choosing Fixably Fixably got back to us and we booked a meeting. The options left for us was to create our own system which would require ongoing support and updating, so Fixably was the sole option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Matti U. CEO Consumer Electronics ### "Best ERP " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 Pros The software has been custom made for our business and it does things that none other does that I have seen in the past 15 years. It helps us greatly to be more efficient on the work we do and saves us great deal of time and money. We have also improved our customer satisfaction thanks to less human errors and better automated communication. Cons Still in development. However the team reacts fast whenever there is a problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)