--- title: "XEPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XEPOS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/208844/XEPOS/" page_type: "product" language: "en" --- # XEPOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XEPOS ## What is XEPOS? XEPOS is a cloud-based retail and restaurant point-of-sale software system designed to help businesses manage operations efficiently. The system offers features such as independent barcoding, detailed reports, and analytics, promotions and discounts, product management, recorded stock levels, customer databases, and multi-user logins to streamline operations and provide insights. ## What is XEPOS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 113 user reviews Reviews sentiment Positive 93% Neutral 0% Negative 7% Starting price £149 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Point of Sale / 2026 Our "Best of" badge program showcases products with the highest ratings... - Point of Sale / 2026 Do you work for XEPOS?[Manage this product listing](https://www.g2.com/products/xepos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XEPOS 4.7 (113) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price £149 Per User, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (113) Ease Of Use 3.8 (9,304) Value For Money 4.7 (113) Value For Money 3.6 (5,790) Customer Service 4.7 (113) Customer Service 3.6 (5,060) ## XEPOS alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,305)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,036)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [View all alternatives](https://www.capterra.com/p/208844/XEPOS/alternatives/) ## FAQs about XEPOS Overview ### What problems does XEPOS solve? XEPOS solves slow checkout, hard-to-train staff, scattered sales and stock tracking, and cumbersome retail setup by providing fast billing, intuitive screens, clear reporting, inventory and shift management, and guided onboarding. Retail stores, grocery shops, restaurants, bars, cafes, salons, and takeaway teams benefit most from smoother daily operations and fewer setup headaches. Answer based on 83 reviews Overview ### Which roles and teams benefit most from XEPOS? XEPOS is most used by business owners, store managers, and administrative leads who need tight control over daily retail operations. These roles rely on it to process sales, manage inventory, oversee staff activity, handle reporting, and keep front-of-house workflows efficient while maintaining visibility into overall business performance. Answer based on 113 reviews Overview ### What company size and industries is XEPOS built for? XEPOS is an all-in-one EPOS system built mainly for small businesses, which make up 99% of reviewers, especially in retail at 50% and hospitality at 42%. It is suitable across sectors, with limited enterprise use at 1%, and is primarily used for point-of-sale operations. Answer based on 113 reviews Features and Usability ### What are the key features of XEPOS? XEPOS includes core POS functions like barcode scanning, payment processing, billing and invoicing, inventory tracking, and sales reports. Reviewers also highlight differentiators such as online ordering and website integration, cloud-based back-office access, kitchen printer support, and employee management for retail, restaurant, takeaway, and salon operations. Answer based on 31 reviews Getting Started and Support ### How good is XEPOS phone support? XEPOS provides helpful phone and remote support for many setup and troubleshooting needs, but response consistency varies. Small business owners often mention polite technicians, guided installation, and follow-up calls, while others report missed callbacks, delayed answers, and frustration when urgent issues or billing concerns are not resolved quickly. Answer based on 22 reviews Getting Started and Support ### How easy is printer and peripheral setup? XEPOS handles printer, cash drawer, scanner, and card machine setup reasonably well when support is available, but hardware delivery issues appear often. Retail and hospitality teams mention successful remote installation and training, while others report faulty or missing peripherals, paper rolls, cables, receipt printing errors, and slow issue resolution. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does XEPOS offer? XEPOS provides in-person training, live online sessions, webinars, and documentation. In-person training supports guided instruction, live online sessions allow remote training, webinars cover scheduled topic-based learning, and documentation offers written reference material for ongoing consultation. Answer based on 6 reviews Getting Started and Support ### What customer support options does XEPOS offer, and how do users rate the experience? XEPOS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as patient, professional, and helpful during setup, training, and troubleshooting. Some report slow issue resolution, long waits, rude interactions, and frustration when urgent problems were not handled quickly. Answer based on 27 reviews Features and Usability ### What features does XEPOS offer? XEPOS offers the core POS features most restaurants, cafes, and retail shops need, with an interface many teams find easy to learn. Users often mention delivery management, cloud access, reporting, stock tracking, menu changes, and label printing, though some advanced tools need extra setup, training, or more industry-specific customization. Answer based on 18 reviews ## Who uses XEPOS? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,592 Retail POS System reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) XEPOS supports all three features that reviewers identify as most important: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help businesses handle transactions accurately, accept multiple payment methods, and manage checkout operations more efficiently, allowing teams to deliver faster service and improve the customer payment experience. Electronic Payments 5.0 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Inventory Tracking 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Sales Reports 5.0 (21) 100.00% of 21 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Gift Card Management 4.7 (87) 94.25% of 87 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Program 4.8 (85) 96.47% of 85 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Payment Processing 4.7 (81) 91.36% of 81 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions XEPOS 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.7 (113) 4.7 Based on 113 reviews ## Pricing Value for money 4.7 (113) Free Trial Basic £149.00 Per User,One Time Value for money 4.7 (113) 4.7 Based on 113 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (113) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (113) 4.7 Based on 113 reviews ## User reviews Overall rating 4.7 Based on 113 reviews Filter by rating 5(104) 4(1) 3(0) 2(0) 1(8) Mentioned topic Sorted by most recent AP Adrian P. Owner Food & Beverages ### "DO NOT BUY THIS PRODUCTS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2026 Pros Really disappointed with the situation. My system is down, and I received no help at all. I would not recommend buying this product at all. Cons really bad , do not buy this product. I TRY TO CONATCT THE support and they are keep waiting . really disapointed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Poona S. Owner Hospitality ### "Apart from that I have great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Apart from that I have great experience with the xepos overall and the software is amazing and easy to use and easy to understand. Pros The guys called me and helped me A lot regarding my issue with Xepos software, he helped me with Queries and then Resolved my technical issue on the spot for tier 1. Cons I was not satisfied with the Training that I was provided by the installation team on day one, as the trained was not well Trained and she don't know what she have to explain it to the customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SU Samson U. Owner Retail ### "My overall experience with Xepos has been amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 My overall experience with Xepos has been amazing so far as I the system was delivered on time and the interface of the software its very simple and easy to use and easy to understand. Pros I got a call today from installation team and the guy who provided me was very patient and polite, he provided me with a detail training session, one thing I will mention that I asked him again and again he was not frustrated he answer me in a very professional manner. Cons I asked them to close my accounts for my previous contract I haven't used the till the I ordered previously and they keep charging me for that and that not fair. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Grace C. Owner Hospitality ### "Well my experience with Xepos is Fabulous" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2026 Well my experience with Xepos is Fabulous as I have ordered my Epos at 22/04/2026 and was received on 25/04/2026, and it was setup next day, all I have to do is just Login into the software and Take the orders. Pros The best thing is Its very was to use, consisting of all the options, like Delivery, Table plans, and Collections, and Last but not the least Bar Tabs, so i setup everything for my Business. Cons Only one thing i didn't like is that you cant add modifier by yourself as its Quite complicated to do, adding the items and bar items is very easy but you cant add something on the top of it without knowing the programming team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sikandar H. Owner Hospitality ### "Its an amazing Epos specially for Takeaway restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 My overall Experience has been Fabulous, The Epos that I got is Fully Touch Screen with a Built in Keyboard and is very fast Processing, Software is very Quick and Fast, its easy to use and Easy To learn the software. Pros Its an amazing Epos specially for Takeaway restaurants, the inventory management is easy to save the information about the products and inventory, and once the sales are started, the reports can be printed from daily basis to Yearly basis. Cons The delivery was late, I ordered it a week ago but I received it after two weeks, so bad experience with delivery but other thing and service is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MI Marium I. Owner Retail ### "5 stars from my side, Highly Recommended." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Overall my experience has been amazing, and Great so far, i am happy with the service, Support and Technical assistance that I am getting through Xepos,5 stars from my side, Highly Recommended. Pros I have order my Epos on 19/02/2026 and it was delivered on time, I Connected printer and cashdrawer, with it and connected to the internet, Then someone called me and Tried to get access of it and Trained me on my Epos, its was a very informative session with the Installation team. Cons I have shared the Product List to the Programming team so that they can upload it into my system as I know how to add a product but I cant add 1000 of items by myself, so still waiting the programming team to Respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nur Mohammad P. Owner Hospitality ### "Its has been Great Experience with xepos so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Its has been Great Experience with xepos so far, I am really amazed that they created my website and integrated with the software without any cost, No more subscription headache. Pros The best thing is Xepos GMF Team created my websites and integrated it with my software, so now my customers can directly place the order from website. Cons Initially they haven't contacted me for the first setup and training, I requested them again , as I was already booked, finally someone called and setup everything via remote session Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Peter K. Owner Hospitality ### "Overall my experience is fantastic," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall my experience is fantastic, loved the service and with a very lower price rate, best designed for Pubs and Bars Pros Today I got a call from xepos Training team, and believe me the named \[sensitive content hidden\] was so professional and so kind, He interested me with ever single Step, and setup everything remotely and perfectly. Cons there are a lot of option that are not available in this software like wastage option for wasted drinks and products, and a pop up should be there for alcohol purchase to verify the customer age. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Chris T. Owner Accounting ### "Good System, but Initial Hardware Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Overall, the software works well and is user-friendly. However, the initial hardware issues affected my experience. Once resolved, the system performs reliably and meets business needs, satisfied and happy. Pros The system itself is easy to use and efficient, helping to manage daily operations smoothly. Its Easy to Learn and Easy to Use. Cons I didn't received the till rolls and the printer and scanner was faulty, so I have to request it again for a replacement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Malik S. Owner Hospitality ### "Excellent POS Solution for Restaurants and Bars" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2026 My overall experience with XEPOS has been very positive. It is a reliable and user-friendly system that helps streamline daily operations. I would highly recommend it to anyone in the restaurant or bar industry. Pros I am happy and stratified with the service and would love to tell you that this software is best for the Restaurants and Bars, it have all that functions and option need for such kind of businesses. Cons So far, I have not experienced any major issues. However, there is always room for minor improvements in terms of customization and user interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/208844/XEPOS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Venmo vs XEPOS](https://www.capterra.com/compare/208844-222572/XEPOS-vs-Venmo-)[Square Point of Sale vs XEPOS](https://www.capterra.com/compare/208844-275802/XEPOS-vs-Square-Point-of-Sale)[Epos Now vs XEPOS](https://www.capterra.com/compare/152638-208844/Epos-Now-vs-XEPOS)[Clover vs XEPOS](https://www.capterra.com/compare/208844-226864/XEPOS-vs-Clover)[Toast POS vs XEPOS](https://www.capterra.com/compare/136301-208844/Toast-POS-vs-XEPOS)[Boulevard vs XEPOS](https://www.capterra.com/compare/180087-208844/Boulevard-vs-XEPOS)[Shopify POS vs XEPOS](https://www.capterra.com/compare/205337-208844/Shopify-POS-vs-XEPOS) [PayPal Point of Sale vs XEPOS](https://www.capterra.com/compare/171165-208844/PayPal-Here-app-vs-XEPOS)[CAKE POS vs XEPOS](https://www.capterra.com/compare/143463-208844/Cake-POS-vs-XEPOS)[SpotOn vs XEPOS](https://www.capterra.com/compare/197473-208844/SpotOn-Restaurant-vs-XEPOS)[TouchBistro vs XEPOS](https://www.capterra.com/compare/140677-208844/TouchBistro-vs-XEPOS)[Loyverse POS vs XEPOS](https://www.capterra.com/compare/150632-208844/Loyverse-POS-vs-XEPOS)[ROLLER vs XEPOS](https://www.capterra.com/compare/164715-208844/ROLLER-vs-XEPOS)[CleanCloud vs XEPOS](https://www.capterra.com/compare/133390-208844/CleanCloud-vs-XEPOS)