# XEPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is XEPOS the right Point of Sale solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208844/XEPOS/reviews --- XEPOS 4.7 (112) [View alternatives](https://www.capterra.com/p/208844/XEPOS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of XEPOS Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews SH Sikandar H OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Its an amazing Epos specially for Takeaway restaurants, the inventory management is easy to save the information about the products and inventory, and once the sales are started, the reports can be printed from daily basis to Yearly basis.“ April 24, 2026 PK Peter K OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “there are a lot of option that are not available in this software like wastage option for wasted drinks and products, and a pop up should be there for alcohol purchase to verify the customer age.“ March 31, 2026 Mi Marium i OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I have order my Epos on 19/02/2026 and it was delivered on time, I Connected printer and cashdrawer, with it and connected to the internet, Then someone called me and Tried to get access of it and Trained me on my Epos, its was a very informative session with the Installation team.“ April 23, 2026 GJ George J OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I was facing the issues today, when I tried to print the receipt, It was showing me a fatal error, after that when the fatal error was sorted out, it was not printing the address for delivery order on Customer receipts.“ March 17, 2026 MM Mohammad M ManagerRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The interface is simple and billing is very fast which helps during busy hours, Stock and Sales report are clear so i can easily track fast moving products and plan restocking.“ August 21, 2025 GC Grace C OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Only one thing i didn't like is that you cant add modifier by yourself as its Quite complicated to do, adding the items and bar items is very easy but you cant add something on the top of it without knowing the programming team.“ April 27, 2026 AD Alan D ManagerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “More reliable products have a lot of function e.g like employee management I can create my own employee profiles and can generate the reports for them“ August 19, 2025 CT Chris T OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “I didn't received the till rolls and the printer and scanner was faulty, so I have to request it again for a replacement.“ March 30, 2026 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PS Poona S. Owner Hospitality Used the software for: I used a free trial ### "Apart from that I have great experience" May 14, 2026 5.0 Apart from that I have great experience with the xepos overall and the software is amazing and easy to use and easy to understand. Pros The guys called me and helped me A lot regarding my issue with Xepos software, he helped me with Queries and then Resolved my technical issue on the spot for tier 1. Cons I was not satisfied with the Training that I was provided by the installation team on day one, as the trained was not well Trained and she don't know what she have to explain it to the customer. Review Source PK Peter K. Owner Hospitality Used the software for: 6-12 months ### "Overall my experience is fantastic," March 31, 2026 5.0 Overall my experience is fantastic, loved the service and with a very lower price rate, best designed for Pubs and Bars Pros Today I got a call from xepos Training team, and believe me the named \[sensitive content hidden\] was so professional and so kind, He interested me with ever single Step, and setup everything remotely and perfectly. Cons there are a lot of option that are not available in this software like wastage option for wasted drinks and products, and a pop up should be there for alcohol purchase to verify the customer age. Review Source DJ Dean J. Management Food & Beverages Used the software for: Less than 6 months ### "Avoid at all cost " January 26, 2026 1.0 Terrible unhelpful worse company ever I wish Google never recommended them unfortunately you live and learn at a cost of £576 to get away from them. Pros Nothing no help from technical support no call center only way of communication is via email or WhatsApp I wouldn't bother with them as they give you the run around Cons Everything no help whatsoever especially if you not very good on pc yourself there reply time is whatever time they seem fit Switched from [Modern Requirements4DevOps](https://www.capterra.com/p/125390/Modern-Requirements-Suite/) Because there user friendly and have a phone service Review Source MS Malik S. Owner Hospitality Used the software for: 6-12 months ### "Excellent POS Solution for Restaurants and Bars" March 29, 2026 5.0 My overall experience with XEPOS has been very positive. It is a reliable and user-friendly system that helps streamline daily operations. I would highly recommend it to anyone in the restaurant or bar industry. Pros I am happy and stratified with the service and would love to tell you that this software is best for the Restaurants and Bars, it have all that functions and option need for such kind of businesses. Cons So far, I have not experienced any major issues. However, there is always room for minor improvements in terms of customization and user interface. Review Source DS Danny S. Owner Hospitality Used the software for: 6-12 months ### "Believe me this is the best Experience I ever had" March 25, 2026 5.0 Believe me this is the best Experience I ever had, They are providing 24/7 customer support and technical support, and its was easily setup remotely. Pros The best thing is it can easily be integrated with repay card machine and other vendors card machines, its is fast processing and very easy to use. Cons I got a scratched printer and Scanner but its was the dpd and they damaged my product in transit, but anyways xepos sent me a new one. Review Source MI Marium I. Owner Retail Used the software for: Less than 6 months ### "5 stars from my side, Highly Recommended." April 23, 2026 5.0 Overall my experience has been amazing, and Great so far, i am happy with the service, Support and Technical assistance that I am getting through Xepos,5 stars from my side, Highly Recommended. Pros I have order my Epos on 19/02/2026 and it was delivered on time, I Connected printer and cashdrawer, with it and connected to the internet, Then someone called me and Tried to get access of it and Trained me on my Epos, its was a very informative session with the Installation team. Cons I have shared the Product List to the Programming team so that they can upload it into my system as I know how to add a product but I cant add 1000 of items by myself, so still waiting the programming team to Respond. Review Source GC Grace C. Owner Hospitality Used the software for: Less than 6 months ### "Well my experience with Xepos is Fabulous" April 27, 2026 5.0 Well my experience with Xepos is Fabulous as I have ordered my Epos at 22/04/2026 and was received on 25/04/2026, and it was setup next day, all I have to do is just Login into the software and Take the orders. Pros The best thing is Its very was to use, consisting of all the options, like Delivery, Table plans, and Collections, and Last but not the least Bar Tabs, so i setup everything for my Business. Cons Only one thing i didn't like is that you cant add modifier by yourself as its Quite complicated to do, adding the items and bar items is very easy but you cant add something on the top of it without knowing the programming team. Review Source SU Samson U. Owner Retail Used the software for: Less than 6 months ### "My overall experience with Xepos has been amazing" May 11, 2026 5.0 My overall experience with Xepos has been amazing so far as I the system was delivered on time and the interface of the software its very simple and easy to use and easy to understand. Pros I got a call today from installation team and the guy who provided me was very patient and polite, he provided me with a detail training session, one thing I will mention that I asked him again and again he was not frustrated he answer me in a very professional manner. Cons I asked them to close my accounts for my previous contract I haven't used the till the I ordered previously and they keep charging me for that and that not fair. Review Source SH Sikandar H. Owner Hospitality Used the software for: Less than 6 months ### "Its an amazing Epos specially for Takeaway restaurants" April 24, 2026 5.0 My overall Experience has been Fabulous, The Epos that I got is Fully Touch Screen with a Built in Keyboard and is very fast Processing, Software is very Quick and Fast, its easy to use and Easy To learn the software. Pros Its an amazing Epos specially for Takeaway restaurants, the inventory management is easy to save the information about the products and inventory, and once the sales are started, the reports can be printed from daily basis to Yearly basis. Cons The delivery was late, I ordered it a week ago but I received it after two weeks, so bad experience with delivery but other thing and service is good. Review Source GJ George J. Owner Retail Used the software for: Less than 6 months ### "My experience with xepos is Great" March 17, 2026 5.0 My experience with xepos is Great, when ever I go into any Problem and I do tell the support team they just resolve my issue in minutes. Pros I am Running My restaurant, and I Purchased this till from xepos and believe me it is the best till as compared to market. Its very easy to use and fast Processing. Cons I was facing the issues today, when I tried to print the receipt, It was showing me a fatal error, after that when the fatal error was sorted out, it was not printing the address for delivery order on Customer receipts. Review Source AK Alex K. Medical Officer Hospitality Used the software for: 1-2 years ### "Easy To Learn And Works Smoothly" August 14, 2025 5.0 Using Xepos has saved me time and reduced mistakes in daily work.It's reliable and qiuck managing the counter and stock straight forward. Pros Xepos is very simple and easy to learn, even for staff The layout is clear, And the system runs without unneccessary glitches. I like how quickly i can stock without going through complicated menus. Cons Sometimes the reciept printer takes a little longer to responds after the busy periods, but it's occasionally. A few customization options could be more adaptable. Review Source AA Akram A. Manager Retail Used the software for: Less than 6 months ### "My Overall Experience is Great and Amazing" January 21, 2026 5.0 My Overall Experience is Great and Amazing, Its helps me a lot in terms of sales and having the record in my system and with an easy access to all its features Pros This Software is best for POS services, It is very easy to use and easy to understand, the report management system is also amazing and the day end report is very quick as its closes the register automatically. Cons Sometime the software gets slow, and lags to much I have requested the tech support team to have a look on this issue. Review Source AI Amjad I. Owner Retail Used the software for: 6-12 months ### "100% Recommend the service " August 7, 2025 5.0 So far good Experience I would say, Epos till system is good, user Friendly and very easy to use, Support team members are very helpful and polite, definitely recommended. Pros I like the Installation department as the guy who did trained me was very patient and he handled the situation the problem I was facing at that time in a very professional manner. Cons As far as the Xepos is concerned i was disappointed when i did ordered my Weight scale from these guys, and these gave me a date that it will arrive on that particular date, but it was too late. Review Source JL Jon L. Owner Hospitality Used the software for: Less than 6 months ### "Really helpful and professional Team" December 10, 2025 5.0 Really helpful and professional installation team was today, they helped me to setup my system and trained me on the software, it was really easy to understand as it was very simple and useful. Pros Very well done \[sensitive content hidden\] , you were amazing and being very professional through out the training, you are an expert of your work. Cons I got an email from programming team that my menu will be uploaded in 5 business days, but I don't have 5 days I wanted to start my business tomorrow, I don't have much time. Review Source VB Vida B. Owner Retail Used the software for: 6-12 months ### "Brilliant Service, Amazing People " September 9, 2025 5.0 My overall experience with this Company is Great, it helps me a lot to check on my sales by periods, Definitely Recommended for Salon. Pros Brilliant Service, amazing people and very helpful every time, The Guys who did my installation for Epos was very humble and professional. Cons These Guys have different departments for Different services, so I was fed-up by transferring here and there evert time. Review Source CV Chantal V. Owner Retail Used the software for: Less than 6 months ### "Brilliant Experience with Xepos" December 4, 2025 5.0 Brilliant Experience with xepos, Finally I got someone who is providing the best service for Epos in the with the lower rates, very much satisfied with the product highly recommended Pros Good Product and unbelievable service, I am very happy and too much stratified with the support and service that I was provided today. Cons In starting it was a little bit lagy but then it was fixed by someone from technical team, but credit goes to \[sensitive content hidden\] he was brilliant through out. Review Source MS Mohamed S. Manager Hospitality Used the software for: 6-12 months ### "Reliable and Easy to Use" August 6, 2025 5.0 Very positive Experience with Xepos till now, its very Reliable and Easy to use, improved accuracy in reporting and helped me a lot. Pros Amazing services and easy setup, very easy to use, Good customer support professional's teams, very good features like employment management and inventory management. Cons Some features could be improved for the takeaways system e.g. like Delivery and Rider Tracking system. Review Source MM Mostak M. Owner Hospitality Used the software for: Less than 6 months ### "It was an amazing experience" December 10, 2025 5.0 It was an amazing experience with xepos, so far the software is very easy and simple, its easy to use and have all the features that are required for restaurant business Pros It was really amazing training session provided by Muhammad, everything was installed today, it was all setup remotely. Cons They haven't sent us the paper roll for the printer, i don have to check the printer on the spot if it is working or not but there was no paper roll Review Source SkA Sai krishna A. Owner Hospitality Used the software for: 6-12 months ### "Amazing service" July 8, 2025 5.0 Overall experience is very good with xepos and it makes my work very easier to take order for my takeaway business, thanks xepos Pros Everything was very good specially the training that was done by \[sensitive content hidden\], he explained the whole software step by step and now i know how to use it. Cons as far as i think everything is very good just i have a concern about the delivery that was a little bit late but that's depend upon the delivery company. Review Source SB Soniya B. Owner Retail Used the software for: Less than 6 months ### "Easy to use and understand" August 18, 2025 5.0 My overall experience is very good as the onboarding was very good and product is also good quality and easy to understand. Pros Amazing training provided by \[sensitive content hidden\] he was very patient throw-out the session, He explained everything in a very professional manner and step by step. Cons I wanted to share that the till roll I received with the printer was of very low quantity, so I have to order it from some where else. Review Source MT Mohammad T. Store Incharge Retail Used the software for: 6-12 months ### "Smooth, Fast and Realiable POS" August 13, 2025 5.0 Xepos is easy to use reliable and keeps daily operations runninng smoothly. Its clear reports and helpful support have improved efficiency and made managing sales and stock simple and stress free Pros The best thing about Xepos is its simple and fast interface making daily tasks easy to manage. Reports clear, customizable and help track sales and stock efficiently. customer support is quick and helpful, making the system stress free. Cons Sometimes system updates take longer then expected which can temporarily slow work. A few advanced features also require extra setup or training to use effectively. However these are minor compared to overall are best perfomance and reliability. Review Source NS Nadim S. Owner Hospitality Used the software for: Less than 6 months ### "Amazing Experience so far with this company" November 28, 2025 5.0 Amazing Experience so far with this company very simple and easy to use software and they have good support and service. Pros It was really good experience with xepos as they have provided me the best service, I am very satisfied with this service. Cons I am so happy and much satisfied, nothing is making me worried, I would recommend this to others takeaway businesses Review Source MM Mohammad M. Manager Retail Used the software for: 6-12 months ### "Great POS for Retail Business" August 21, 2025 5.0 Xepos has made running my retail business more effecient, It saves time at checkoout keeps inventory accurate and makes reporting easy. Overall it is Dependable and easy to use. Pros For my retail store, Xepos has been very suitable. The interface is simple and billing is very fast which helps during busy hours, Stock and Sales report are clear so i can easily track fast moving products and plan restocking. Cons Usually updates take a little longer,and a few advanced features need extra training to use, A part from that, it works easily. Review Source zsM zed sheikh M. Owner Retail Used the software for: Less than 6 months ### "Great Value and Advance Features" September 21, 2025 5.0 I have a convivence retail grocery store and its helps me to boost my business and save my time, just scanning and selling items makes my work easier. Pros I have and an amazing experience with Xepos, as I like user-friendly interfaces and sales reporting, it is Reliable and affordable. Cons Some time POS system gets slow, and always ask for a windows update, and when I call support I went into a queue for a very long time and then they put me on hold. Review Source HH Hajar H. Owner Retail Used the software for: Less than 6 months ### "Overall Experience is brilliant" September 25, 2025 5.0 Overall Experience is brilliant, I would recommended this service to other small businesses, As this is the perfect service for Retail stores. Pros Very practicable and easy to use, with a good technical support and very informative and quick training session. Cons No, there is nothing least, everything is fine and I am totally satisfied and happy with the service that I purchased Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.