# XEPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is XEPOS the right Point of Sale solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208844/XEPOS/reviews --- XEPOS 4.7 (112) [View alternatives](https://www.capterra.com/p/208844/XEPOS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of XEPOS Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews SH Sikandar H OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Its an amazing Epos specially for Takeaway restaurants, the inventory management is easy to save the information about the products and inventory, and once the sales are started, the reports can be printed from daily basis to Yearly basis.“ April 24, 2026 PK Peter K OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “there are a lot of option that are not available in this software like wastage option for wasted drinks and products, and a pop up should be there for alcohol purchase to verify the customer age.“ March 31, 2026 Mi Marium i OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I have order my Epos on 19/02/2026 and it was delivered on time, I Connected printer and cashdrawer, with it and connected to the internet, Then someone called me and Tried to get access of it and Trained me on my Epos, its was a very informative session with the Installation team.“ April 23, 2026 GJ George J OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I was facing the issues today, when I tried to print the receipt, It was showing me a fatal error, after that when the fatal error was sorted out, it was not printing the address for delivery order on Customer receipts.“ March 17, 2026 MM Mohammad M ManagerRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The interface is simple and billing is very fast which helps during busy hours, Stock and Sales report are clear so i can easily track fast moving products and plan restocking.“ August 21, 2025 GC Grace C OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Only one thing i didn't like is that you cant add modifier by yourself as its Quite complicated to do, adding the items and bar items is very easy but you cant add something on the top of it without knowing the programming team.“ April 27, 2026 AD Alan D ManagerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “More reliable products have a lot of function e.g like employee management I can create my own employee profiles and can generate the reports for them“ August 19, 2025 JL Jon L OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “I got an email from programming team that my menu will be uploaded in 5 business days, but I don't have 5 days I wanted to start my business tomorrow, I don't have much time.“ December 10, 2025 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Malik S. Owner Hospitality Used the software for: 6-12 months ### "Excellent POS Solution for Restaurants and Bars" March 29, 2026 5.0 My overall experience with XEPOS has been very positive. It is a reliable and user-friendly system that helps streamline daily operations. I would highly recommend it to anyone in the restaurant or bar industry. Pros I am happy and stratified with the service and would love to tell you that this software is best for the Restaurants and Bars, it have all that functions and option need for such kind of businesses. Cons So far, I have not experienced any major issues. However, there is always room for minor improvements in terms of customization and user interface. Review Source PK Peter K. Owner Hospitality Used the software for: 6-12 months ### "Overall my experience is fantastic," March 31, 2026 5.0 Overall my experience is fantastic, loved the service and with a very lower price rate, best designed for Pubs and Bars Pros Today I got a call from xepos Training team, and believe me the named \[sensitive content hidden\] was so professional and so kind, He interested me with ever single Step, and setup everything remotely and perfectly. Cons there are a lot of option that are not available in this software like wastage option for wasted drinks and products, and a pop up should be there for alcohol purchase to verify the customer age. Review Source DJ Dean J. Management Food & Beverages Used the software for: Less than 6 months ### "Avoid at all cost " January 26, 2026 1.0 Terrible unhelpful worse company ever I wish Google never recommended them unfortunately you live and learn at a cost of £576 to get away from them. Pros Nothing no help from technical support no call center only way of communication is via email or WhatsApp I wouldn't bother with them as they give you the run around Cons Everything no help whatsoever especially if you not very good on pc yourself there reply time is whatever time they seem fit Switched from [Modern Requirements4DevOps](https://www.capterra.com/p/125390/Modern-Requirements-Suite/) Because there user friendly and have a phone service Review Source DS Danny S. Owner Hospitality Used the software for: 6-12 months ### "Believe me this is the best Experience I ever had" March 25, 2026 5.0 Believe me this is the best Experience I ever had, They are providing 24/7 customer support and technical support, and its was easily setup remotely. Pros The best thing is it can easily be integrated with repay card machine and other vendors card machines, its is fast processing and very easy to use. Cons I got a scratched printer and Scanner but its was the dpd and they damaged my product in transit, but anyways xepos sent me a new one. Review Source MI Marium I. Owner Retail Used the software for: Less than 6 months ### "5 stars from my side, Highly Recommended." April 23, 2026 5.0 Overall my experience has been amazing, and Great so far, i am happy with the service, Support and Technical assistance that I am getting through Xepos,5 stars from my side, Highly Recommended. Pros I have order my Epos on 19/02/2026 and it was delivered on time, I Connected printer and cashdrawer, with it and connected to the internet, Then someone called me and Tried to get access of it and Trained me on my Epos, its was a very informative session with the Installation team. Cons I have shared the Product List to the Programming team so that they can upload it into my system as I know how to add a product but I cant add 1000 of items by myself, so still waiting the programming team to Respond. Review Source GC Grace C. Owner Hospitality Used the software for: Less than 6 months ### "Well my experience with Xepos is Fabulous" April 27, 2026 5.0 Well my experience with Xepos is Fabulous as I have ordered my Epos at 22/04/2026 and was received on 25/04/2026, and it was setup next day, all I have to do is just Login into the software and Take the orders. Pros The best thing is Its very was to use, consisting of all the options, like Delivery, Table plans, and Collections, and Last but not the least Bar Tabs, so i setup everything for my Business. Cons Only one thing i didn't like is that you cant add modifier by yourself as its Quite complicated to do, adding the items and bar items is very easy but you cant add something on the top of it without knowing the programming team. Review Source SH Sikandar H. Owner Hospitality Used the software for: Less than 6 months ### "Its an amazing Epos specially for Takeaway restaurants" April 24, 2026 5.0 My overall Experience has been Fabulous, The Epos that I got is Fully Touch Screen with a Built in Keyboard and is very fast Processing, Software is very Quick and Fast, its easy to use and Easy To learn the software. Pros Its an amazing Epos specially for Takeaway restaurants, the inventory management is easy to save the information about the products and inventory, and once the sales are started, the reports can be printed from daily basis to Yearly basis. Cons The delivery was late, I ordered it a week ago but I received it after two weeks, so bad experience with delivery but other thing and service is good. Review Source NMP Nur Mohammad P. Owner Hospitality Used the software for: Less than 6 months ### "Its has been Great Experience with xepos so far" March 31, 2026 5.0 Its has been Great Experience with xepos so far, I am really amazed that they created my website and integrated with the software without any cost, No more subscription headache. Pros The best thing is Xepos GMF Team created my websites and integrated it with my software, so now my customers can directly place the order from website. Cons Initially they haven't contacted me for the first setup and training, I requested them again , as I was already booked, finally someone called and setup everything via remote session Review Source SA Sadri A. Owner Retail Used the software for: Less than 6 months ### "Its okay, not too good" March 25, 2026 5.0 Its okay, not too good, but still its fine, I am bit disappointed with the support team, but after complaining about the agent, it was all sorted. Pros I liked this fast processing Software, and loved the service, the delivery was on time, initially I didn't like the Connivence software as that we a bit old for Connivence stores. Cons The Customer support agent didn't behave with me well once after onboarding, I though may be these guys are professionals and well mannered. Review Source CT Chris T. Owner Accounting Used the software for: Less than 6 months ### "Good System, but Initial Hardware Issues" March 30, 2026 5.0 Overall, the software works well and is user-friendly. However, the initial hardware issues affected my experience. Once resolved, the system performs reliably and meets business needs, satisfied and happy. Pros The system itself is easy to use and efficient, helping to manage daily operations smoothly. Its Easy to Learn and Easy to Use. Cons I didn't received the till rolls and the printer and scanner was faulty, so I have to request it again for a replacement. Review Source NA Numan A. Owner Hospitality Used the software for: 6-12 months ### "My overall Experience is Amazing " September 17, 2025 5.0 My overall Experience is Amazing So far with the Service, I am happy as it is Easy to use, and Support is also very helpful everytime. Pros Amazing POS, it makes my work easier, The customer support guy called me for the follow up, and asked that about the current issues, So satisfied with the service so far. Cons I am still waiting for my menu as its is still not uploaded yet, I asked the guy to transfer my call to them but they said we will callback. Review Source KA Kena A. Owner Retail Used the software for: Less than 6 months ### "The training session was incredibly valuable." December 19, 2025 5.0 The training session was incredibly valuable. The facilitators were highly professional and demonstrated deep expertise in the subject matter. I am extremely satisfied with the overall quality of the service. Pros We are extremely pleased with Xepos. The interface is highly intuitive, making it easy to use right out of the box and ensuring a smooth onboarding process for new users. Despite its simplicity, the platform is feature-rich and offers a wide range of powerful functions. Cons We are thoroughly impressed with the level of service provided. I unreservedly recommend this solution to prospective users. Review Source VB Vida B. Owner Retail Used the software for: 6-12 months ### "Brilliant Service, Amazing People " September 9, 2025 5.0 My overall experience with this Company is Great, it helps me a lot to check on my sales by periods, Definitely Recommended for Salon. Pros Brilliant Service, amazing people and very helpful every time, The Guys who did my installation for Epos was very humble and professional. Cons These Guys have different departments for Different services, so I was fed-up by transferring here and there evert time. Review Source BT Bekina T. Owner Retail Used the software for: Less than 6 months ### "I am extremely happy with the service." December 19, 2025 5.0 I am extremely happy with the service. The software is thoughtfully designed for Retail and offers all the essential tools required to run a Retail or a Grocery shop efficiently. Pros I love this software—it is one of the best solutions for Retail and Grocery Shop. My experience with Xepos has been amazing, and their team has been incredibly helpful throughout. Cons I shared the Product list last week, but I am still waiting for it to be processed. After a long wait, I was asked today to send it again, resulting in additional delays. Review Source SB Sharan B. Manager Retail Used the software for: 6-12 months ### "Superb classy features" August 13, 2025 5.0 Excellent overall Experience till yet, Very reliable product, with access to 30,000 items in it, Easily integrated with card machines. Pros Superb classy features, amazing support team, onboarding was very helpful to understand the system. Totally Worth it, Great interface, and easy to use. Cons I requested for the products to be uploaded on my retail software and I am still waiting for that, as I have to start my business. Review Source KM Kapil M. Manager Hospitality Used the software for: 6-12 months ### "Amazing training provided" August 7, 2025 5.0 Good Software and Latest Epos Till system received on time, Using it and its very user-friendly system and very easy to use. Pros Very Good training provided by the Guys from Installation Team, The Instructions was very clear, and Step by Step, Helped a lot to understand the system. Cons Nothing to share negative about Xepos as everything is going Smooth, I Hope this will be same till end. Review Source DH Danish H. Manager Retail Used the software for: 6-12 months ### "Good Supportive team" August 9, 2025 5.0 Very supportive team members, Excellent training was done, very user-friendly software and it meets my business needs Efficiently. Pros Very well Explained the guide about the software, making my retail business very much easier, onboarding was in a professional way and everything was explained clearly. Cons Epos Aio system is slow something but when i request technical team do work on it and it become more faster. Review Source MF Merhawi F. Owner Retail Used the software for: Less than 6 months ### "Fantastic Experience and loved the service" December 5, 2025 5.0 Fantastic Experience and loved the service, Software is pretty fast and very simple, and easy to use, Definitely Recommended to small retail businesses. Pros I am very happy with the service that was provided by \[sensitive content hidden\], he was absolutely amazing and was very helpful throughout the call. Cons I was facing a little bit issues earlier, but then \[sensitive content hidden\] called and fix the issue and guided me in a very professional manner. Review Source MM Mostak M. Owner Hospitality Used the software for: Less than 6 months ### "It was an amazing experience" December 10, 2025 5.0 It was an amazing experience with xepos, so far the software is very easy and simple, its easy to use and have all the features that are required for restaurant business Pros It was really amazing training session provided by Muhammad, everything was installed today, it was all setup remotely. Cons They haven't sent us the paper roll for the printer, i don have to check the printer on the spot if it is working or not but there was no paper roll Review Source aK ayhun K. Owner Retail Used the software for: Less than 6 months ### "Very Clear Instructions" July 16, 2025 5.0 I am happy with the services and i would like to thanks \[sensitive content hidden\] that he provided me very clear instruction regarding using the epos system software in a very professional manner. Pros I like the services very much and would recommend these service to everyone as these are the best and helped me a lot to improve my productivity. Cons I would like to share that the system i got is a little bit slow and i was also wondering that i will be getting a paper roll with the printer, that i didn't received yet. Review Source MT Mohammad T. Store Incharge Retail Used the software for: 6-12 months ### "Smooth, Fast and Realiable POS" August 13, 2025 5.0 Xepos is easy to use reliable and keeps daily operations runninng smoothly. Its clear reports and helpful support have improved efficiency and made managing sales and stock simple and stress free Pros The best thing about Xepos is its simple and fast interface making daily tasks easy to manage. Reports clear, customizable and help track sales and stock efficiently. customer support is quick and helpful, making the system stress free. Cons Sometimes system updates take longer then expected which can temporarily slow work. A few advanced features also require extra setup or training to use effectively. However these are minor compared to overall are best perfomance and reliability. Review Source MM Mohammad M. Manager Retail Used the software for: 6-12 months ### "Great POS for Retail Business" August 21, 2025 5.0 Xepos has made running my retail business more effecient, It saves time at checkoout keeps inventory accurate and makes reporting easy. Overall it is Dependable and easy to use. Pros For my retail store, Xepos has been very suitable. The interface is simple and billing is very fast which helps during busy hours, Stock and Sales report are clear so i can easily track fast moving products and plan restocking. Cons Usually updates take a little longer,and a few advanced features need extra training to use, A part from that, it works easily. Review Source NK Niyamat K. Owner Retail Used the software for: Less than 6 months ### "Its a Pretty Good experience with Xepos" October 6, 2025 5.0 Its a Pretty Good experience with Xepos a part from that cashdrawer thing, its all in one and with everything that is required for POS. Pros Lovely experience with the Xepos as they have setup the POS Machine for me in a timely manner, I am very much satisfied. Cons Basically I would like to share one thing that the cashdrawer that was delivered is broken and I also didn't received the cable for the scanner. Review Source JM Josephine M. Owner Retail Used the software for: Less than 6 months ### " I liked the Xepos software" September 13, 2025 5.0 As I am Using this Epos system so till now I didn't got any problem with that, and my installation was already Done by Xepos team, S now i know that Customer support is also Help, I am Satisfied. Pros The main thing I liked about the Xepos is the software is the product management, I easily check my inventory every day and can check how my stock is sold or not. Cons Epos system is a little bit slow but the software have amazing feature for the business, So happy with it. Review Source aP arifbhai P. Owner Retail Used the software for: Less than 6 months ### "Everything is fantastic and I loved it" September 13, 2025 5.0 So far if I received the scanner I it will be Alright otherwise i will gonna again Write a Review and Mention my Experience. Pros Everything is fantastic and I loved the features of this Epos system, in fact the guy who trained me was very helpful and humble guy. Cons I didn't received the scanner yet as it was clearly mentioned on website, So the Guy from installation team guided and and Forwarded the information to Dispatch team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.