--- title: "POINT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about POINT Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/208936/POINT/" page_type: "product" language: "en" --- # POINT Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) POINT ## What is POINT? POINT gives you all the tools for your volunteer program: a cloud-based admin dashboard, website integration, and volunteer iOS + Android app. 1000+ nonprofits love POINT’s user-friendly experience. “It has that fast-paced, on-demand feel, and is quick to use, which is not common in volunteer softwares” as quoted in Forbes. Unlimited contacts, unlimited admins, unlimited volunteer events. POINT is quick to set up & our team is here for support. ## What is POINT used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for POINT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pointapp.org&name=POINT) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### POINT 4.8 (49) VS. [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (49) Ease Of Use 4.6 (1,986) Value For Money 4.9 (40) Value For Money 4.8 (927) Customer Service 4.9 (48) Customer Service 5.0 (859) ## POINT alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/208936/POINT/alternatives/) ## FAQs about POINT Overview ### Which roles and teams benefit most from POINT? POINT is most used by nonprofit leaders, volunteer coordinators, and community engagement teams that manage programs, events, and outreach. Executive directors and operations leaders use it to track participation and streamline oversight, while development, office, and support staff rely on it to organize volunteers, coordinate schedules, and improve communication. Answer based on 49 reviews Overview ### What company size and industries is POINT built for? POINT is built for nonprofits of all sizes with event-based volunteer opportunities, led by small businesses at 90% and nonprofit organizations at 57%. It also appears with midsize organizations at 8% and enterprises at 2%, plus education and individual and family services at 6% each, mainly for volunteer management. Answer based on 49 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of POINT? POINT offers nonprofit-focused tools such as donor management, donation tracking, volunteer management, and volunteer recruiting, plus attendance management and time tracking. It also includes event scheduling, calendar management, communication management, reporting and analytics, self-service portal access, and third-party integrations for connecting related workflows. Integrations ### Which third-party tools and platforms does POINT integrate with? POINT integrates with Kindful, WordPress, and GoDaddy Website Builder, and its catalog also lists Checkr, Okta, Squarespace, and Wix. These integrations cover donor management, website builders, identity management, and background screening, giving POINT connections to the platforms organizations often use for volunteer and member workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does POINT offer? POINT provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does POINT offer, and how do users rate the experience? POINT offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, accessible, friendly, and helpful, with quick issue resolution and openness to feedback. Help articles and FAQs are seen as useful, and even technical issues are typically resolved without much difficulty. Answer based on 11 reviews Ease of use ### How easy is POINT to use for admins and volunteers? POINT makes volunteer management easy for both admins and volunteers, with simple event setup, signups, and tracking. Nonprofits often mention a clean interface, helpful FAQs, and quick onboarding, though some older or less tech-comfortable volunteers may need extra support when registering or signing up for the first time. Answer based on 11 reviews ## Features AI summary Based on 929 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**43%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**52%**) POINT includes **Scheduling** and **Event Management**, giving organizations a way to coordinate volunteer shifts and manage events from one system. However, it does not include **Registration Management**. Instead, it offers other features that reviewers also consider important, including **Event Scheduling** (**56%**), **Communication Management** (**43%**), and **Volunteer Recruiting** (**46%**), helping businesses organize volunteer activities, keep participants informed, and attract new volunteers more efficiently. Scheduling 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.6 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.7 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Plan an event's time and location Communication Management 4.4 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Volunteer Recruiting 4.1 (25) 48.00% of 25 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Time Tracking 4.8 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) POINT 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Member Database: Add, store and access information pertaining to members - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.5 (49) 4.5 Based on 49 reviews ## Pricing Value for money 4.9 (40) Free Version Basic $99.00 Flat Rate,Per Month Value for money 4.9 (40) 4.9 Based on 40 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Checkr](https://www.capterra.com/p/177814/Checkr/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 4.8 Based on 49 reviews Filter by rating 5(42) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CC Chad C. Director of Operations Non-Profit Organization Management ### "POINT Made a Wild Month of Events Feel Manageable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 POINT was exactly what we needed. We had a lot of moving parts—different schools, schedules, and volunteer groups—and the platform helped us stay on top of it all. It saved us time, helped us communicate clearly, and took a ton of stress out of the process. It really came through for us when we needed it most. Pros We ran 40 events at 40 different schools across the state in just one month, and POINT made it possible. It let us easily email volunteers, attach waivers, update event info, and keep our whole team in the loop. Everything stayed organized, and we didn’t have to juggle spreadsheets or multiple tools. It really simplified a huge lift. Cons Honestly, not much. There’s a bit of a learning curve at first just getting familiar with the features, but once we were in, it was smooth sailing. Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) This was way more robust. Wufoo is just a form builder which turns into a spreadsheet. This was what we needed. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NS Nicki S. Director of Development Non-Profit Organization Management ### "Habitat for Humanity sees increase in volunteer base thanks to streamlined communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 September 6, 2024 Point revolutionized our volunteer relationship when we signed up last year. It is so nice to be able to create quick reports, especially for various groups that need their own hours documented. It has been frustrating that I had to work hard to convince my team and the board of directors that we needed to implement Point by enumerating all its free capabilities, only for those capabilities to become part of the paid version over time. I feel like every month or so, I have to rework our processes because we lost an ability that had been available before. It has been personally embarrassing on multiple occasions when those who were hesitant about starting with Point have called into question the efficiency and effectiveness I was able to prove initially when they learn that it keeps changing and most of its previously available capabilities are now unavailable to our team. Pros The free version does what our org needs at this time. We are able to communicate with groups of volunteers quickly and efficiently. Reminder emails are generated automatically and sent to each volunteer registered for an event and it includes a link to a map to the location. There are very few questions about what to expect at our volunteer events because of the prompts that Point uses when setting up a new event. Cons The free version's capabilities have changed drastically since we started using the Point. I especially lament that my volunteers are now indicated as "pending" until I manually approve them individually. Since I am not at my desk 24/7, this has had a negative impact on our volunteer relationship. At this time, our board cannot justify the upgraded version's cost and I fear that we will have to look for another free option if the capabilities continue to become more time consuming, confusing, and off-putting for our staff & volunteers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Anh T. Special Event Coordinator Museums and Institutions ### "About Point" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 22, 2023 Pros Easy to use and available help anytime I need to ask questions Cons Need back up volunteer slots and customs email when an event is publish Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gabrielle S. Engagement Non-Profit Organization Management ### "Amazingly Satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2023 Great so far Pros \- Customer Service is excellent - FAQ is super helpful - User-friendly for both Admins and Volunteers - All functions related to volunteer management and engagement are met using POINT Cons I haven't stumbled on any cons. POINT is meeting my needs. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Needed a more comprehensive tool for managing volunteers. POINT offers all the tools I need (event creation, recruitment, communication, tracking/reporting, website integration, etc). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jetti M. Healthy Eating and Living Coordinator Non-Profit Organization Management ### "Thanks to Point for being our volunteer recruiting and event scheduling site!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 We have been able to serve families through the daily support of volunteers who volunteer through Point. Pros I like how easy it is to navigate and schedule volunteer shifts for our All People's Fresh Market. The team at Point is good at developing new and useful tools that I did not think I needed on the site to serve my program better. They listen to suggestion on what works for us better. They work hard to resolve any issues that come up. I like that some people who were not aware of volunteer opportunities at the our market have come to volunteer through coming across Point. I also how easy it is to email volunteers of updates about the market and new available volunteer shifts. Cons It would be great to use the 'Groups' function to schedule volunteer groups that come to volunteer with us, but I can only use this function if volunteers are already signed up on Point. It would be nice to include non Point members who would are in volunteer groups on Point without having to sign them up through the app. Reasons for choosing POINT N/A. I was not part of the original purchasing group for our program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Kelsey R. Community Relations Coordinator Non-Profit Organization Management ### "POINT Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2023 I have had a wonderful experience with POINT. The customer service is outstanding. I did so much research on which volunteer management platform would be the best for us and without a doubt, POINT has been perfect! It is simple to use, organized, and very engaging. Pros I think my favorite thing about POINT is its simplicity and functionality. My organization works with people of all ages. Therefore, having easy-to-use software was one of our non-negotiables. Cons I don't believe there is anything I do not like about POINT. There are constant updates happening that seem to be meeting the demands of my company. Alternatives considered [Instil](https://www.capterra.com/p/254865/Instil/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC SaraJayne C. Board Member / Family Support Hospital & Health Care ### "Easy to use tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 May 13, 2023 Still relatively new for me but I do like how the app is quick and easy to use. Pros The app makes it quick and easy to add volunteer hours. Cons I would like to see the app account for volunteer hours outside of events. As a board member there are many other tasks I work on the aren’t attached to a specific event. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Celeste P. Volunteer and Resource Coordinator Education Management ### "POINT is GREAT for Nonprofits!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 POINT has connected my organization to so many new volunteers. Pros POINT is user-friendly for administration and volunteer users. Their customer service is fast, friendly, and is always working to make POINT reflect user feedback. Volunteers love the convince of signing up for events and shifts, and as an admin, it is easy to track volunteer data collected by POINT.I've used POINT as an admin for 2 years now, and I cannot recommend a better, more cost-effective volunteer software. Cons The only area I'd like to see an improvement is volunteer communications. It'd be great to have a way to directly message volunteers through the app. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW Shawn W. Box Office Coordinator and Front of House Lead Performing Arts ### "POINT - Highly Recommended for Nonprofits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2023 I am highly satisfied with POINT and it's offerings. I highly recommend this software to other organizations. Pros The software is user-friendly for volunteers and administrators. When our volunteer program was being created, we were able to implement POINT seamlessly. POINT staff are helpful, professional, and responsive. Cons On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day. Alternatives considered [VolunteerMatters](https://www.capterra.com/p/90188/VolunteerMatters/) [CERVIS](https://www.capterra.com/p/89032/CERVIS/) Reasons for choosing POINT POINT covers the basic needs of our program at no cost compared to other software. I know that if we ever need more out of POINT, then we can move to a paid version. The POINT staff made a great first impression in our demo. I feel that they really care about us as a client, even though we would be a non-paying one due to being a nonprofit. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MC Morrisa C. Volunteer Coordinator Individual & Family Services ### "Very helpful! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2023 Wonderful! I appreciate working with an organization that cares about their clients. I always receive timely responses and its not just a generic response to anything I need. Pros POINT is easy to use, has some great features that has helped evolve our volunteer experience at our nonprofit. Cons Any issues I’ve had has been communicated with the POINT team. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/208936/POINT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs POINT](https://www.capterra.com/compare/135392-208936/SignUpGenius-vs-POINT)