--- title: "GroundCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GroundCloud Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/208949/GroundCloud/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # GroundCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GroundCloud ## What is GroundCloud? GroundCloud is an all-in-one safety, productivity, and compliance platform that handles route optimization, turn-by-turn navigation, safety training, fleet management, video telematics, time-keeping, trip inspections, maintenance reports, operations stats and business analytics. Our software delivers a turn-key solution that will save you money and prove you are safe and compliant. ## What is GroundCloud used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/) Top alternative Featured Overall rating Based on 75 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $35 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GroundCloud?[Manage this product listing](https://www.g2.com/products/descartes-groundcloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GroundCloud 4.9 (75) VS. [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $35 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (75) Ease Of Use 4.4 (1,689) Value For Money 4.7 (69) Value For Money 4.2 (1,555) Customer Service 4.8 (72) Customer Service 4.4 (1,626) ## GroundCloud alternatives [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about GroundCloud Overview ### What problems does GroundCloud solve? GroundCloud solves inefficient delivery routing, slow driver onboarding, and limited fleet visibility by giving drivers stop maps, turn-by-turn navigation, route planning, and training tools. Fleet managers and delivery operations teams use real-time location, package-progress, speed, and safety-check tracking to dispatch drivers, monitor routes, and improve daily delivery coordination. Answer based on 28 reviews Overview ### Which roles and teams benefit most from GroundCloud? GroundCloud is most used by business owners, presidents, and executive leaders overseeing delivery operations, compliance, and fleet performance. Operations managers, business contacts, and office teams use it to manage driver documentation and daily workflows. Safety and training coordinators rely on it for training records, safety procedures, and driver accountability. Answer based on 75 reviews Overview ### What company size and industries is GroundCloud built for? GroundCloud serves small businesses in transportation, trucking, and railroad, representing 96% and 40% of reviewers, respectively. It is built for final mile delivery contractors, line haul operators, manufacturers, moving companies, busing and transportation providers, and distributors. Package/freight delivery accounts for 35% of reviewers, logistics and supply chain 21%, and midsize businesses 4%. Answer based on 75 reviews Features and Usability ### What are the key features of GroundCloud? GroundCloud includes vehicle tracking, GPS, and real-time monitoring for viewing driver locations, routes, and delivery progress. Route optimization and mobile access support route changes and dispatching in the field. Fleet management tracks driver hours, maintenance, mileage, schedules, and vehicle records, while real-time notifications flag delivery and vehicle events. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on GroundCloud? GroundCloud offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that drivers and new hires learn route tools quickly, helping them reach productivity sooner. Managers can assign training and track compliance, though some find the training section and newer menus lengthy or cluttered. Answer based on 15 reviews Getting Started and Support ### What customer support options does GroundCloud offer, and how do users rate the experience? GroundCloud offers email/help desk, FAQ/forum, knowledge base, and phone support. Users generally describe support as helpful, knowledgeable, and quick to resolve problems, with reviewers frequently noting answered calls, minimal phone wait times, and assistance available when needed. Some users also value the team’s responsiveness to product feedback. Answer based on 18 reviews Features and Usability ### How well does GroundCloud manage driver routes? GroundCloud gives delivery fleets flexible route management with mapped stops, turn-by-turn navigation, live driver locations, and stop reassignment. Managers and new drivers value the clear route visibility and quick training support. Drivers may need to remap after changing stop order, and road closures or route-flow guidance can occasionally require manual judgment. Answer based on 28 reviews Features and Usability ### How does GroundCloud help with route planning and optimization? GroundCloud simplifies route planning by letting dispatchers set stop order, customize zones, and use automated routing. Delivery contractors value route statistics, GPS guidance, and tools that help drivers cover unfamiliar areas with less backtracking. Initial setup can take time, and apartment routing may need additional attention for complex buildings and suites. Answer based on 15 reviews Features and Usability ### How does GroundCloud support delivery driver management? GroundCloud helps delivery managers coordinate drivers with route planning, live fleet tracking, delivery details, safety tools, and vehicle records. Fleet operators value easier onboarding and visibility into driver progress throughout the day. Some teams want more delivery-status fields, signature options, scanner integration, and customization for apartment addresses or driver display settings. Answer based on 15 reviews ## Features AI summary Based on 3,202 Fleet Management reviews Capterra data shows that buyers of fleet management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) GroundCloud supports all three of the features reviewers rate most highly: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams continuous visibility into fleet location and activity, helping businesses improve route oversight, respond faster to issues, and manage daily operations more efficiently. Real-Time Monitoring 4.9 (46) 84.78% of 46 reviewers that rated this feature as important or highly important It gives you up-to-the-minute visibility into driver progress, safety, and compliance. Some reviewers find it valuable for quickly responding to issues, tracking productivity, and ensuring contract obligations, though a few note a slight delay in GPS updates. GPS 4.7 (45) 75.56% of 45 reviewers that rated this feature as important or highly important You get reliable location data for vehicles and deliveries, making navigation and route planning easier. Reviewers indicate GPS accuracy is generally high and helpful for new drivers, though some mention occasional issues in rural areas or with address updates. Mobile Access 4.8 (40) 82.50% of 40 reviewers that rated this feature as important or highly important With this capability, you can manage routes, monitor drivers, and make updates from any device, anywhere. Reviewers appreciate the flexibility to use phones, tablets, or computers, and say it’s easy for managers and drivers, though some mention Android could be improved. Billing & Invoicing 4.6 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Real-Time Notifications 4.6 (46) 73.91% of 46 reviewers that rated this feature as important or highly important This aspect helps you communicate instantly with drivers and receive timely alerts for emergencies, device issues, or delivery changes. Some users say notifications save time and improve response, though a few wish for more customization and faster admin alerts. Vehicle Tracking 4.8 (42) 88.10% of 42 reviewers that rated this feature as important or highly important GroundCloud offers accurate, real-time tracking of your fleet, letting you locate vehicles, review routes, and resolve disputes. Users think this helps with efficiency, safety, and peace of mind, especially when monitoring off-route behavior or supporting drivers in remote areas. GroundCloud 80 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Demand Forecasting: Forecast customer demand using historical insights and simulations - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: You get reliable location data for vehicles and deliveries, making navigation and route planning easier. Reviewers indicate GPS accuracy is generally high and helpful for new drivers, though some mention occasional issues in rural areas or with address updates. - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: With this capability, you can manage routes, monitor drivers, and make updates from any device, anywhere. Reviewers appreciate the flexibility to use phones, tablets, or computers, and say it’s easy for managers and drivers, though some mention Android could be improved. - Mobile Alerts: Notifications via mobile devices - Mobile Time Tracking: Track the time and location worked by employees via mobile device - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: It gives you up-to-the-minute visibility into driver progress, safety, and compliance. Some reviewers find it valuable for quickly responding to issues, tracking productivity, and ensuring contract obligations, though a few note a slight delay in GPS updates. - Real-Time Notifications: This aspect helps you communicate instantly with drivers and receive timely alerts for emergencies, device issues, or delivery changes. Some users say notifications save time and improve response, though a few wish for more customization and faster admin alerts. - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: GroundCloud offers accurate, real-time tracking of your fleet, letting you locate vehicles, review routes, and resolve disputes. Users think this helps with efficiency, safety, and peace of mind, especially when monitoring off-route behavior or supporting drivers in remote areas. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.7 (75) 4.7 Based on 75 reviews ## Pricing Value for money 4.7 (69) Free Trial Basic $35.00 Other,Per Month Value for money 4.7 (69) 4.7 Based on 69 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (72) 4.8 Based on 72 reviews ## User reviews Overall rating 4.9 Based on 75 reviews Filter by rating Counts reflect reviews available in this feed. 5(66) 4(9) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer President/ AO Used the software for: 3-5 years ### "Accountability at my fingertips " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 This has been a very positive impact on my relationship with my drivers and management team. This program is East to use and very helpful. Pros The fact that I can manage my team, my fleet, and my finances makes this software a key player in the success of my business. Cons Really nothing I can think of has a negative impact on the operation of my business. The software just keeps improving and improving Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Safety/Training Coordinator Used the software for: 3-5 years ### "How GroundCloud has improved our company success and reduced stress from our drivers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 31, 2023 I was skeptical at first when the owners announced we were trying a Route Optimization Product. Before we were using physicals maps and phone mapping systems that worked well inside cities, but not so much when it came to rural areas and Private Roads. After a few weeks with GroundCloud I noticed that all drivers were able to increase their workload and reduce their delivery day, because they were not spending time having to organize the vehicles or saving addresses to their phone mapping system. GroundCloud has been a huge time saver in delivering, training, and vehicle maintenance and there is a huge amount of stress added when the GroundCloud App is not working, but that is extremely unlikely and whatever the issue is they are quick to respond and find a solution to get it working as soon as they can. Pros With YouTube videos and Driver Training Course it very easy to set forth expectations for new and current drivers. Training drivers on new routes has never been easier due to GroundCloud App being simple to use. Cons Having a Signature block to have drivers get while at deliveries would be so helpful. Being able to label each delivery's location such as front door, garage, gate, met customer, etc. would be great in case our main scanner malfunctioned. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ao Used the software for: 3-5 years ### "Ground is Decent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 25, 2023 Pros Tracking of Fleet and route optimazation. Cons Arranging manifests and syncing devices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General manager Used the software for: 3-5 years ### "Groundcloud experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 Pros The GPS is the main attraction. The fact that you basically send anyone anywhere with this tablet is great Cons I would love it if you could put some type of notes when your planning your route that after this stop I need to turn around. When you hit mark delivered and go the GPS doesn't remember what way you were heading or what your route flow was. So pulling over or into a parking lot can really confuse some drivers when they goto leave to know which direction they should head if their not experienced on that area Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 3-5 years ### "FedEx Ground contractor. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 Ground cloud made it available to hire a driver with minimal experience and give him the ground cloud app on the tablet and he/she will deliver as if an experienced driver. Pros The map and navigation of this platform is important because my drivers can see every stop on the map and navigate to it in a second. The product is super easy to use. The integration processes with my ground cloud was extremely easy . Cons What could improve is setting a time that a driver can not login for example: I tell my crew that the start time is 9am. It would be great if there would be a way for me to make ground cloud available only after 9am. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer C-Owner Used the software for: 3-5 years ### "Software helped our business evolve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2020 Couldn't be happier. We have recommended it to everyone we interact with in our industry. There is no other tool that provides nearly as many features as GroundCloud. It is pretty neat to be able to say that because they were one of the first to market and no one is even close to catching them at this point. Pros It makes complex tasks simple and easy to manage. This software helps us manage multiple routes spread out across states. We always have a pulse on our business and have built our entire business processes around this tool. I couldn't imagine operating our businesses without this tool. It is/was a true game changer in our industry! Cons In all very impressed with all the different features. Knit picky really, but I wish the automatically upload was more reliable. As well, I wish we could group our company into smaller teams and just let the manager dashboards, as well as communication suite, cater to a smaller/sub-team approach. Right now everything is catered to a company level, which sometimes doesn't lend well to larger organizations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Contact Used the software for: 3-5 years ### "Groundcloud Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 Pros The product is extremely easy to use. A lot of the features are extremely helpful when it comes to fleet management, keeping track of vehicle, maintenance, and assisting drivers throughout their day by getting them to each stop and helping the sequence each day. Cons Sometimes the GPS is off. Do you are you wearing on his? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer A/O Used the software for: 3-5 years ### "Our drivers love groundcloud !!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 We have been able to pass every audit that has been thrown at us because of the time tracking with groundcloud which in return keeps us all employed. It’s so easy to provide FedEx with our records that are kept within the software. Pros This software is so easy to use even for beginners groundcloud has helped to make them successful from their very first day delivering packages. It keeps us in compliance with every aspect of our business. Cons There are some things that could be better with the software but in my opinion groundcloud is working everyday to make changes and updates to the software that’s keeps them one step ahead of their competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer BC Used the software for: 1-3 years ### "Groundcloud from a managers opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 Pros I like the fact that I can put a brand new driver into any route and groundcloud is there to support them in their daily activity. It's quick and easy to use, and almost foolproof. Cons Groundcloud is ever evolving, so this is a difficult one to answer. I wish the android version was more up to speed I guess. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer AO. Owner. Used the software for: 3-5 years ### "Satisfied GroundCloud user " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2023 It has been great. Pros Of all the products on the market for P&D contractors, GroundCloud is hands down the best. The have the best products and great customer service. Cons Maybe have some videos we can show the drivers so they know how to use all the features that the custom routing can do for them. Make them run their routs more efficiently. 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