# GroundCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GroundCloud the right Fleet Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208949/GroundCloud/reviews --- GroundCloud 4.9 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GroundCloud Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews AK Austin K Business ContactPackage/Freight Delivery, 11 - 50 employeesUsed the software for: More than 2 years. “A lot of the features are extremely helpful when it comes to fleet management, keeping track of vehicle, maintenance, and assisting drivers throughout their day by getting them to each stop and helping the sequence each day.“ January 25, 2023 PM Patrick M General managerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: More than 2 years. “So pulling over or into a parking lot can really confuse some drivers when they goto leave to know which direction they should head if their not experienced on that area“ January 25, 2023 MR Michael R Safety/Training CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “After a few weeks with GroundCloud I noticed that all drivers were able to increase their workload and reduce their delivery day, because they were not spending time having to organize the vehicles or saving addresses to their phone mapping system.“ January 25, 2023 BL Bradford L PresidentTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “I was wanting the ability to send a message out to the entire team at one time and for a while that was not possible. “ January 25, 2023 LM Lorraine M A/OPackage/Freight Delivery, 11 - 50 employeesUsed the software for: More than 2 years. “We have been able to pass every audit that has been thrown at us because of the time tracking with groundcloud which in return keeps us all employed.“ January 25, 2023 AM Adam M COOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The only slightly negative I can give this team is I really liked the performance metrics that were free but now cost a lot.“ January 25, 2023 JW Jeremy W PresidentPackage/Freight Delivery, 11 - 50 employeesUsed the software for: More than 2 years. “I was new to this industry and my first implementation was to add this software to my fleet and immediately improved deliveries and time with accurate directions and ease of use. “ January 26, 2023 JM James M OwnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “However it is not the greatest solution for apartment routing.“ January 25, 2023 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LF Lyn F. President/ AO Logistics and Supply Chain Used the software for: 2+ years ### "Accountability at my fingertips " January 25, 2023 5.0 This has been a very positive impact on my relationship with my drivers and management team. This program is East to use and very helpful. Pros The fact that I can manage my team, my fleet, and my finances makes this software a key player in the success of my business. Cons Really nothing I can think of has a negative impact on the operation of my business. The software just keeps improving and improving Reason for choosing GroundCloud More features for the drivers was available Review Source MR Michael R. Safety/Training Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "How GroundCloud has improved our company success and reduced stress from our drivers." January 25, 2023 5.0 I was skeptical at first when the owners announced we were trying a Route Optimization Product. Before we were using physicals maps and phone mapping systems that worked well inside cities, but not so much when it came to rural areas and Private Roads. After a few weeks with GroundCloud I noticed that all drivers were able to increase their workload and reduce their delivery day, because they were not spending time having to organize the vehicles or saving addresses to their phone mapping system. GroundCloud has been a huge time saver in delivering, training, and vehicle maintenance and there is a huge amount of stress added when the GroundCloud App is not working, but that is extremely unlikely and whatever the issue is they are quick to respond and find a solution to get it working as soon as they can. Pros With YouTube videos and Driver Training Course it very easy to set forth expectations for new and current drivers. Training drivers on new routes has never been easier due to GroundCloud App being simple to use. Cons Having a Signature block to have drivers get while at deliveries would be so helpful. Being able to label each delivery's location such as front door, garage, gate, met customer, etc. would be great in case our main scanner malfunctioned. Review Source NC Noah C. ao Automotive Used the software for: 2+ years ### "Ground is Decent" January 25, 2023 4.0 Pros Tracking of Fleet and route optimazation. Cons Arranging manifests and syncing devices Reason for choosing GroundCloud Pricing and VEDR Review Source PM Patrick M. General manager Logistics and Supply Chain Used the software for: 2+ years ### "Groundcloud experience " January 25, 2023 4.0 Pros The GPS is the main attraction. The fact that you basically send anyone anywhere with this tablet is great Cons I would love it if you could put some type of notes when your planning your route that after this stop I need to turn around. When you hit mark delivered and go the GPS doesn't remember what way you were heading or what your route flow was. So pulling over or into a parking lot can really confuse some drivers when they goto leave to know which direction they should head if their not experienced on that area Review Source DG Denis G. General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "FedEx Ground contractor. " January 25, 2023 5.0 Ground cloud made it available to hire a driver with minimal experience and give him the ground cloud app on the tablet and he/she will deliver as if an experienced driver. Pros The map and navigation of this platform is important because my drivers can see every stop on the map and navigate to it in a second. The product is super easy to use. The integration processes with my ground cloud was extremely easy . Cons What could improve is setting a time that a driver can not login for example: I tell my crew that the start time is 9am. It would be great if there would be a way for me to make ground cloud available only after 9am. Reason for choosing GroundCloud Better service, better map layout. Review Source MF Matt F. C-Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Software helped our business evolve" September 10, 2020 5.0 Couldn't be happier. We have recommended it to everyone we interact with in our industry. There is no other tool that provides nearly as many features as GroundCloud. It is pretty neat to be able to say that because they were one of the first to market and no one is even close to catching them at this point. Pros It makes complex tasks simple and easy to manage. This software helps us manage multiple routes spread out across states. We always have a pulse on our business and have built our entire business processes around this tool. I couldn't imagine operating our businesses without this tool. It is/was a true game changer in our industry! Cons In all very impressed with all the different features. Knit picky really, but I wish the automatically upload was more reliable. As well, I wish we could group our company into smaller teams and just let the manager dashboards, as well as communication suite, cater to a smaller/sub-team approach. Right now everything is catered to a company level, which sometimes doesn't lend well to larger organizations. Reason for choosing GroundCloud When comparing the other apps there wasn't one that checked nearly the number of boxes GroundCloud did. That being said GroundCloud continues to give us more features we didn't even know we needed. All that being said the price has stayed the same! Review Source AK Austin K. Business Contact Package/Freight Delivery Used the software for: 2+ years ### "Groundcloud Review" January 25, 2023 5.0 Pros The product is extremely easy to use. A lot of the features are extremely helpful when it comes to fleet management, keeping track of vehicle, maintenance, and assisting drivers throughout their day by getting them to each stop and helping the sequence each day. Cons Sometimes the GPS is off. Do you are you wearing on his? Alternatives considered [Beans Route](https://www.capterra.com/p/203845/Beans-Route/) Review Source LM Lorraine M. A/O Package/Freight Delivery Used the software for: 2+ years ### "Our drivers love groundcloud !!" January 25, 2023 5.0 We have been able to pass every audit that has been thrown at us because of the time tracking with groundcloud which in return keeps us all employed. It’s so easy to provide FedEx with our records that are kept within the software. Pros This software is so easy to use even for beginners groundcloud has helped to make them successful from their very first day delivering packages. It keeps us in compliance with every aspect of our business. Cons There are some things that could be better with the software but in my opinion groundcloud is working everyday to make changes and updates to the software that’s keeps them one step ahead of their competitors. Reason for choosing GroundCloud When \[sensitive content hidden\] first walked into our building to tell us about groundcloud he was just starting out. He wasn’t a salesman he was just a person visualizing what we needed to make our companies successful. We took a chance on him and his company and have never looked back. I couldn’t imagine how difficult it would be to run our day to day operations without groundcloud. Review Source RL Robb L. BC Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Groundcloud from a managers opinion" January 25, 2023 5.0 Pros I like the fact that I can put a brand new driver into any route and groundcloud is there to support them in their daily activity. It's quick and easy to use, and almost foolproof. Cons Groundcloud is ever evolving, so this is a difficult one to answer. I wish the android version was more up to speed I guess. Review Source MM Meghan M. AO. Owner. Transportation/Trucking/Railroad Used the software for: 2+ years ### "Satisfied GroundCloud user " January 25, 2023 5.0 It has been great. Pros Of all the products on the market for P&D contractors, GroundCloud is hands down the best. The have the best products and great customer service. Cons Maybe have some videos we can show the drivers so they know how to use all the features that the custom routing can do for them. Make them run their routs more efficiently. Review Source DG David G. COO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "FedEx Linehaul Contractors can not do without this service" January 25, 2023 5.0 Pros The up to date KI numbers (real time). Specific KI that is in violation and when!! Cons Different from the competitor so it takes a day to learn. Switched from [DriveCam](https://www.capterra.com/p/112869/DriveCam/) Lytx was unresponsive to issues and challenges. 3 weeks to return a phone call, and it almost cost us our business Review Source SK Stephen K. Driver / certified trainer Package/Freight Delivery Used the software for: 2+ years ### "Thank you GROUNDCLOUD!" January 25, 2023 5.0 Pros Being able to keep track of your drivers,package stops, and speed is awesome. Cons Honestly I can’t really think of anything else that the app could really need. Other then maybe other options in the settings. for the my drive screen so the driver can change the way the address come up so you could get rid or hid the city and state in the collums so the apt numbers show up better Review Source BE Bobby E. ISP Package/Freight Delivery Used the software for: 2+ years ### "Ground cloud makes my business easily managed" January 25, 2023 5.0 Successful and couldn’t do without it Pros The constant updates. Always updated for easy use Cons Not being able to take drivers out and deactivate them Review Source DK Derek K. Business Contact Logistics and Supply Chain Used the software for: 2+ years ### "Effective tool for logistics company" January 25, 2023 5.0 Pros The Software is very easy to use and is organized well. It updates very frequently so that I can get a real time look at our Progress throughout the day. Cons Sometimes there is a delay with the GPS tracking data. Review Source TW Tom W. BC manager/FedEx Package/Freight Delivery Used the software for: 2+ years ### "Operation Manager " January 25, 2023 5.0 Awesome Pros It’s easy but it could be made it a little bit easier Cons I’m not confident on the real time GPS. In real time tracking a truck when they’re not logged in to GroundCloud so I’m able to track it. Reason for choosing GroundCloud Vedr is a whole lot. Easier to deal with than Lenox Review Source SN Samson N. Delivery driver Package/Freight Delivery Used the software for: 2+ years ### "Great product for my fleet" January 25, 2023 5.0 Pros I like that the groundcloud software offers a great range of products and options. With the software i can very easily manage my fleet and drivers. I mostly use it to manage my employees by creating schedules, giving safety training, and also timeclock. Cons The vedr in the vehicle might be good, but isn’t as reliable as the competitors. Review Source MC Michael C. Operations Manager Logistics and Supply Chain Used the software for: 2+ years ### "Ground Cloud is Essential " January 25, 2023 5.0 Vital tool that we use daily for our operations. Ground Cloud‘s intuitive design makes it easy for non tech users to understand a navigate. Pros Being able to Monitor constantly. I really like being able to see the drives travel path, this really helps accountability and resolve FedEx disputes. Cons Delivery Records could include status code and delivery location. Reason for choosing GroundCloud Ground Cloud feature rich platform. Review Source DW Derek W. BC Package/Freight Delivery Used the software for: 2+ years ### "Essential to our success " January 25, 2023 5.0 Really appreciate the awesome customer support. You always answer when we call and wait times are minimal. Pros GroundCloud makes it very easy to train new drivers and existing drivers on multiple routes. Cons New training menu’s are a bit cluttered and confusing . Review Source JF Jamie F. Asset Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "GroundCloud" May 23, 2022 4.0 Pros Route Monitoring, Monthly Maintenance Reporting, Route Integration Cons Maintenance Functionality, Driver Management, VEDR Portal Review Source AC Ashley C. Business Contact Package/Freight Delivery Used the software for: 6-12 months ### "Groundcloud is a life saver" January 25, 2023 5.0 I have had a great experience so far Pros This product is very easy to use and allows you to see the routes and stops Cons The only thing I wish was that Groundcloud could transmit with Fed Ex off the scanners Review Source BR Brian R. President Package/Freight Delivery Used the software for: 1-2 years ### "A must if you want maximize all aspects of your operation." September 21, 2020 5.0 Pros Best part about GroundCloud....it pushes the needle to the highest level of performance of many aspects of my business. Driver management, time clock management, driver efficiency, driver training, safety and countless others. Takes the process of on boarding new drivers from a few weeks to a few days. That itself pays for the subscription. Unmatched customer service as well. Cons There really isn't anything that I don't love about the GroundCloud service. Of course there are always small tweaks that can be made but thats the best part of all. They are open to listening to the end user and make changes that make sense. Review Source KH Kim H. Hr admin Package/Freight Delivery Used the software for: 1-2 years ### "Hr admin" January 24, 2023 5.0 Great experience overall Pros Very user friendly, good instruction and very easy to follow along Cons The trainings section is a bit long and drawn out when trying to process a driver Review Source JS Joey S. FedEx delivery Package/Freight Delivery Used the software for: 2+ years ### "GroundCloud " October 1, 2020 5.0 Nothing else to say but by far the BEST!!!! Pros This is by far the best routing software with all the features and everything you can do within the application.. 100% recommended to anyone.. I deliver for FedEx ground and this sped up my day by over an hour. Awesome product Cons Really isn’t much to dislike about this software compared to others. Every update keeps getting better Review Source KH Kyle H. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "GBI delivery " January 25, 2023 5.0 Overall it was ok on the experience. Pros Easy to use anchors and the announcement you can utilize. Cons Cost for the service could be better. You could enable messaging system on the regular GroundCloud. Alternatives considered [N-central](https://www.capterra.com/p/13803/N-central/) Reason for choosing GroundCloud The functionality was better. Review Source AT Avery T. Owner Logistics and Supply Chain Used the software for: 6-12 months ### "Great software!" January 25, 2023 5.0 Pros It is very easy to use! I can ccheck throughout the day. Cons The “Get Pro” button at the top. I would like it removed. Review Source Similar Products Featured