# Page 2 | GroundCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GroundCloud the right Fleet Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208949/GroundCloud/reviews

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GroundCloud

4.9 (75)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of GroundCloud

## Showing most helpful reviews

Showing 26-50 of 75 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

James M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best FedEx Contractor Tool"

January 25, 2023

5.0

GC has drastically improved the efficiencies in my business and driven larger margins. I has helped my managers stay more organized and top of the important contract aspects I want them focused on.

Pros

All in one app, do not have to use anything else to manage my business end to end. Routing, tracking, compliance, etc.

Cons

Better apartment routing option. Subzones are great for business suites and gates codes, etc. However it is not the greatest solution for apartment routing.

Reason for choosing GroundCloud

I wanted a hands free option that addressed all FedEx compliance issues, plus an option that would evolve with ever the changing P&D business, which GC has.

Review Source

TG

Tyler G.  
Business Contact  
Package/Freight Delivery  
Used the software for: 2+ years

### "Great product "

January 25, 2023

5.0

It’s been a game changer for us. It takes the thinking about how to the job down quite a bit so we can focus more on driving and delivering safely. I’d recommend it to anyone who’s skeptical, and I’m not alone on that.

Pros

The list is long, but to put it simply, it’s a fantastic program. It makes training new hires much more efficiently, safely, and quickly. Helps all drivers simplify their routes to run them as best as possible for them.

Cons

Not really anything I don’t like about it to be honest. The GPS tracking of drivers on the road on the .io could use some improvement to help better track in real time, but not a huge negative.

Review Source

JW

Jeremy W.  
President  
Package/Freight Delivery  
Used the software for: 2+ years

### "Game changer for my business"

January 26, 2023

5.0

I was new to this industry and my first implementation was to add this software to my fleet and immediately improved deliveries and time with accurate directions and ease of use. It made training and new drivers excel at a quicker pace than the previous routing system.

Pros

Highly accurate turn by turn directions for any driver to step into an area they've never been in and excel. The ability to move stops to another driver and manipulate the routing is key to a lot of my drivers. Also, the ability to see where every driver was located at any given time is critical for me and my management.

Cons

I am sure there are cons, but I can't think of any at the moment.

Switched from

[XMap](https://www.capterra.com/p/92431/XMap/)

Better view of stops and turn by turn directions as well as ease of changing stops.

Review Source

BL

Bradford L.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Hands Down The Best Software Partner for any FedEx Ground Service Provider"

January 25, 2023

5.0

My experience was excellent. I can't imagine running a FedEx Ground business without Groundcloud. The software allowed me to keep my administrative overhead lean and my business super efficient. With actionalble data at my fingertips at any moment, I was able to make quick decisions to keep my company moving in a positive direction. I would definitely choose them again and would pay more for it - it was that good!!

Pros

It is easy to use and a complete service offering. Thier customer service was excellent always answering the phone, even on weekends. Better yet, they never stop improving the software. The pace at which they roll out new features was amazing. They worked with contractors to understand the needs and are outstanding at creating solutions. It is real bargain for the amount of features and benefits that come with the program.

Cons

Most of the cons they resolved over time. I was wanting the ability to send a message out to the entire team at one time and for a while that was not possible. I think that is a feature now of the Pro version. Cons are hard to come by.

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)[eTruckBiz](https://www.capterra.com/p/161998/eTruckBiz/)

Reason for choosing GroundCloud

Better more complete solution that was super reliable.

Review Source

dR

diana R.  
president  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Ground cloud defiantly helps!"

January 25, 2023

4.0

I have had an overall good experience. All of my drivers use the program everyday with very few issues.

Pros

I really love the fact that I can set up the pre and post checks for my drivers so that they get the reminder and also can be held accountable for not doing the checks. Also love the fact with being able to map your route out the way that you would like to run it makes it easy to run any route you are assigned to. Another pro is the safety test have to be completed before a driver can see the map.

Cons

I feel like the timecard and approval should be available in the base version vs now it is only used in the pro. I need the time clock for my business. It was easier to use when it was part of the base program.

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Reason for choosing GroundCloud

All of the contractors in the building i work for use ground cloud and are very pleased with the program.

Review Source

CC

Curtis C.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GroundCloud on rural FedEx routes"

January 25, 2023

5.0

GroundCloud is honestly pretty inspirational. I have used a lot of different software programs in various industries. GroundCloud feels like it was built to make my life easier in every way. Its a product that solves so many problems for FedEx contractors, I could not imagine not having it.

Pros

GroundCloud incorporates so many features into one product. From training, to safety obligations, to maintenance records, to real time status of my drivers. GroundCloud automatically forces several levels of contractual compliance with FedEx through its design. GroundCloud customer support is top notch. They always pick up quickly, and every person I have ever spoken to was helpful and knowledgeable. GroundCloud makes my job much easier.

Cons

Honestly I cannot think of anything bad to say about it.

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Reason for choosing GroundCloud

When I originally emailed GroundCloud about their product, \[sensitive content hidden\] responded to the email almost immediately. He clearly knows how to make a fantastic product.

Review Source

JB

James B.  
CEO  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Groundcloud is absolutely essential to our operation"

January 24, 2023

5.0

My experience has been fantastic. As I mentioned,, there isn't much I don't use or like about Groundcloud. It is critical to our operation.

Pros

The best features are the real-time GPS tracking, progress updating, and maintenance tracking. They make our daily routine less complicated and more turn-key.

Cons

I don't really have much that I don't like, other than some features only being available through the Pro version. It was too much of an additional cost to swallow for us.

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Reason for choosing GroundCloud

It was a more robust system for a similar cost.

Review Source

BM

Bryan M.  
Phil’s Trucking BC  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Ground Cloud is a game changer "

January 25, 2023

5.0

Overall great customer service and great features. The program really helps us run a good company.

Pros

Route stats is a great tool to assist in your everyday management of your fleet and how routes should be ran each day. This feature also allows you to compare year to year to assist in peak planning.

Cons

Not many features I dislike except that I am having an issues with assigning drivers in the driver schedule and route schedule section. I have to fill out the schedule twice becomes very redundant. There seems to be a bug but GC is aware and looking into the situation.

Reason for choosing GroundCloud

None

Review Source

DD

Darin D.  
Owner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "D.D. Logistics Review for FedEx Ground "

January 25, 2023

5.0

The GC platform and customer support is excellent.

Pros

Fleet, route and driver management all integrated into one platform.

Cons

Stop plotting and best road direction to drive on route for optimum efficiency are sometimes still suspect for use for new drivers not familiar with area.

Review Source

JF

Josh F.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Ferguson Logistics review of ground cloud "

January 25, 2023

5.0

Very good experience, customer service goes above and beyond to help in any situation

Pros

The ease of use between manifests and scanner data that make drivers routes very easy

Cons

I wish it had a mobile app for admins instead of having to use the web browser each time

Alternatives considered

[eTruckBiz](https://www.capterra.com/p/161998/eTruckBiz/)

Reason for choosing GroundCloud

Seemed like the best of the two

Review Source

MB

Mark B.  
Chief Operations Officer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A true game changer"

September 4, 2020

5.0

GroundCloud has completely changed the way that I do business. Driver training is easier. I can get them on the road quicker making money. Driver retention is much hire. My overall experience in using GroundCloud is beyond 5 stars. The only way that I can describe GroundCloud is this by using this example: Your whole life you are used to Buying and then eating a steak purchased at Wal-mart. Then all of the sudden you are introduced to "Wagu Beef". And you discover that for the same price, or really close to it, you can now have Wagu!

Pros

Change your stop order on the fly with click and drag or customize your delivery zones. Create notes and make address corrections for stops and GroundCloud REMEMBERS! Only do it once and it's in there forever so each time that address comes up it's automatically corrected and the notes are there. Keep track of your fleet with live tracking. Keep track of vehicle maintenance and mileage. Daily safety messages. The list quite honestly goes on and on and on and on.......

Cons

I wish I could use GroundCloud on multiple platforms. GroundCloud is married to ios

Reason for choosing GroundCloud

Reliability, knowledge of my industry specific needs. Best routing system on the planet

Switched from

[ClearPathGPS](https://www.capterra.com/p/152816/ClearPathGPS/)

Wanted a routing system and something way more sophisticated

Review Source

CJ

Christopher J.  
Business Contact Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Delivery business"

January 25, 2023

5.0

10/10 I would recommend to other CSPs not using the software.

Pros

I enjoy the overall functionality of the product both on the fleet manager side and as a driver. Makes the job 10x easier!

Cons

If I had to nitpick, I’d say prior to a few weeks ago when putting a vehicle out of service it was limited options on the “reasons”. However, that has since been corrected!

Review Source

LO

Lisa O.  
Executive Assistant  
Package/Freight Delivery  
Used the software for: 2+ years

### "Groundcloud is a useful tool that helps our organization operate smoothly on a daily basis."

January 26, 2023

5.0

We use this program and depend on it to manage our fleet, and perform our daily route deliveries. Groundcloud is accurate and easily accessible.

Pros

We use Groundcloud daily for our business. The drivers use it to plan their routes, and navigate through the day. Back office uses the the fleet map feature to get up to the minute information on where each truck is and how many packages have been delivered per driver.

Cons

When monitoring cameras, there is about a 30-40 second delay in real time.

Review Source

CM

Charles M.  
Business Contact  
Package/Freight Delivery  
Used the software for: 2+ years

### "Amazing product"

January 25, 2023

5.0

Overall, I have had an amazing experience with groundcloud, the customer service team is very helpful and always on top of the situation.

Pros

Love how user friendly the product is, makes it very simple for everyone

Cons

As an administrator, I do not like that I cannot delete people from the systen

Review Source

JT

Joshua T.  
Business Contact  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "New to GroundCloud "

January 25, 2023

5.0

We have had a great experience utilizing GroundCloud into our logistics team!

Pros

The ease of route management and the small learning curve makes implementing this system key!

Cons

Pop notifications in the beginning seem overwhelming but as you adjust it all becomes relevant and important.

Review Source

JC

Jack C.  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Invaluable software"

January 25, 2023

5.0

I met Dave, the founder, in the beginning. He’s been amazing and built a team, and a software, that 100% of contractors should be using. There’s nothing even close.

Pros

The ability to see where every stop is at, is our favorite feature, and the ability to manipulate the delivery sequence on the fly is 1b.

Cons

There’s not much I don’t like about the software. There are a few features I’ve recommended that would make it even better!

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Reason for choosing GroundCloud

The product was dramatically better.

Review Source

TJ

Tracy J.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product for my business"

January 25, 2023

5.0

GroundCloud has been a great purchase for me when I got in this business. No regrets going with them

Pros

GroundCloud stays up with this ever changing industry and updates accordingly, which saves me time and $$

Cons

Sometimes the pop ups get annoying. But I do get the option to not see them again

Review Source

AF

Allie F.  
Owner  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Get more for your drivers with Groundcloud"

January 25, 2023

5.0

Pros

I love how our drivers can be so easily watched and followed throughout the day no matter what time it is.

Cons

I think that it is pretty expensive and would live for the price to go down.

Review Source

AF

Andrew F.  
Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Ease of use for fleet."

January 25, 2023

5.0

Pros

I love the ease of use either on desktop or mobile. I can easily access my trucks and drivers info and even assign training. Very user friendly and the customer service it's great.

Cons

Sometimes the notification system can be faulted and I don't get it right away. But aside from that it works mint.

Review Source

DM

David M.  
Owner  
Package/Freight Delivery  
Used the software for: 2+ years

### "Great tool!"

January 25, 2023

5.0

Completely satisfied and we appreciate the ground cloud team making frequent updates that make our delivery process better.

Pros

Ground cloud provides our company with tools that make training, support and efficiency achievable in a productive manner.

Cons

Not really any cons. Delivery information could be provided with better apartment organization.

Review Source

AM

Adam M.  
COO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Company"

January 25, 2023

5.0

10 out of 10. I view them as a valuable partner in my business. The team is great and \[sensitive content hidden\] is a great leader who I feel has our best interest at heart!

Pros

I love the customer support team. They are always helpful. I never get off the phone with out my questioned answered.

Cons

That’s hard. I like everything. The only slightly negative I can give this team is I really liked the performance metrics that were free but now cost a lot. I wish they could have offered a pro-lite version that keep the performance metrics but didn’t have the payroll feature so that I could have kept that feature.

Reason for choosing GroundCloud

My first call was so positive I never really considered calling anyone else.

Review Source

BG

Ben G.  
Business contact  
Package/Freight Delivery  
Used the software for: 2+ years

### "Must have for any Delivery driver"

January 25, 2023

4.0

It took some time to get used to but now I love it and could’nt do my job without it

Pros

Groundcloud allows me to run a route I have never done and helps plan and manage your day much easier. Also makes training new drivers easier and faster

Cons

If you dont have a good wireless signal the software can be be glitchy

Review Source

BD

Brian D.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Long time groundcloud user"

January 25, 2023

5.0

Overall positive as an owner and for the drivers

Pros

Product is easy to use, drivers life's are much easier using groundcloud and makes getting them out on the road faster and safer

Cons

Can get expensive when you pay by driver and vedr separately, a cheaper group bundle would be nice

Review Source

KC

Kelli C.  
VP  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Cutting edge technology making your business more efficient & Safe!"

September 29, 2020

5.0

The team at Ground Cloud is always responsive when needed.

Pros

Having everything in one place and having a company that stays out front & on the cutting edge of the many changes we as FedEx Ground contractors face.

Cons

I would like the VEDR coaching to be automated. Additionally, I would like to see more "workplace safety" in the safety training options to help us offset workplace injuries.

Reason for choosing GroundCloud

We chose Ground Cloud because we were looking for everything in one place..... time card feature, required safety training, VEDR technology, GPS and navigation. Ground Cloud has all of that and more. It saves us from managing multiple programs for all our needs. Ground Cloud offers a wealth of information and if utilized, can and will make your business stronger and absolutely more efficient.

Switched from

[RoadWarrior](https://www.capterra.com/p/167797/Road-Warrior/)

We wanted a one stop shop for all of the technology we use and were being required to have by FedEx.

Review Source

SJ

Steven J.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "GroundCloud "

January 25, 2023

5.0

GroundCloud has become a vital tool in my operation. Customer service has also been great at solving problems quickly.

Pros

GroundCloud significantly reduces the time and cost associated with training new and experienced drivers.

Cons

I am very pleased with the software. There is nothing that I would change at the moment.

Reason for choosing GroundCloud

GroundCloud offers everything in one package. No other company can do this.

Review Source

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