# Page 3 | GroundCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is GroundCloud the right Fleet Management solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/208949/GroundCloud/reviews

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GroundCloud

4.9 (75)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of GroundCloud

## Showing most helpful reviews

Showing 51-75 of 75 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CH

Chris H.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "All in One"

January 24, 2023

5.0

Exceptional

Pros

All in one solution for my FedEx P&D business.

Cons

Billing is a little confusing when you are new.

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Review Source

AP

Alan P.  
BC  
Package/Freight Delivery  
Used the software for: 1-2 years

### "I love Groundcloud"

January 25, 2023

5.0

over al i have been very pleased with this system and the ease of the operation

Pros

last Saturday the scanners went down and with the truck manifest i just had the drivers run their route then i just had to print the manifest.

Cons

really have no cons with this program everything that i have used it for has been outstanding

Review Source

AM

Amy M.  
Manager  
Package/Freight Delivery  
Used the software for: 2+ years

### "Definitely worth it"

January 25, 2023

5.0

Customer service is very helpful with all problems.

Pros

Anybody that knows how to use a phone or iPad can use this app. Very easy to learn.

Cons

I can’t think of anything I don’t like about GroundCloud.

Review Source

BC

Bryan C.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great for Logistics "

January 25, 2023

5.0

Pros

It makes everything very easy to find addresses. I like the adjustability, drives can acknowledge an address correction and makes it permanent. The ease of use without the use internet connection or cellular connection

Cons

Drivers can become too dependent instead of learning their route. Road closures do not update. Phone application needs work

Review Source

aG

anthony G.  
president  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Overall"

January 26, 2023

5.0

I like the customer service. I am always able to talk to someone when needed.

Pros

The tracking is a great feature. Also the digital hand sheets were a lifesaver.

Cons

The cost is a bit high for what i use it for

Alternatives considered

[Beans Route](https://www.capterra.com/p/203845/Beans-Route/)

Reason for choosing GroundCloud

I havent checked with beans yet

Review Source

DA

David A.  
AO  
Package/Freight Delivery  
Used the software for: 2+ years

### "Great product for P&D Delivery"

January 25, 2023

4.0

Wonderful overall. Best product for P&D delivery’s.

Pros

I like the fact that your routes are easy to see and easy to set up for a driver. Helps the onboarding process of new drivers so much. Placing notes or subzones is a game changer.

Cons

The pro feature is a bit expensive. The regular version is more reasonable

Reason for choosing GroundCloud

Best one out there.

Review Source

JB

John B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Groundcloud is best for FedEx P&D"

January 25, 2023

5.0

Excellent overall experience

Pros

Best customer service ever . They even fix FedEx problems when FedEx can’t

Cons

Price and the fact that new features costa so much more

Review Source

DL

Daniel L.  
President  
Package/Freight Delivery  
Used the software for: 2+ years

### "Best customer support I've ever seen"

January 25, 2023

5.0

Fantastic has made my company more efficient, safer and my drivers feel like I'm giving them the best tools for success.

Pros

So many good features. Customer support is absolutely the best

Cons

Honestly nothing the \[sensitive content hidden\] has taken just about ever Suggestion I've made or any.other user and implemented where possible

Review Source

KA

Katelyn A.  
Business Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Ground Cloud FedEx"

January 25, 2023

5.0

Great experience

Pros

Easy of use of the dashboard. We like the real-time updates to our fleet.

Cons

Could improve on mobile OS. Webpage on the iPhone is sometimes hard to use.

Review Source

JP

Jody P.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Couldn't imagine not having GroundCloud"

January 25, 2023

5.0

We honestly could not imagine running our routes/business without GroundCloud. We hear stories from other contractors about the "Good 'ole days" and cringe every time we think about using anything other than GC.

Pros

Route Planning is a breeze with GC. Whether you want to route each individual stop or let GC route it the most optimal way- GC does both effortlessly. Adding new drivers and getting them up to speed is very easy thanks to a top-notch app and user interface that is intuitive and user-friendly.

Cons

Drivers using the turn-by-turn mapping feature have to remember to remap the stop if they want to break route to deliver a different stop; otherwise, the mapping feature will still be taking them to the originally routed stop.

Review Source

ZH

Zachary H.  
Contractor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Groundcloud Review"

January 25, 2023

5.0

The service and product have been very good for a tough industry.

Pros

The accuracy of the system and functionality.

Cons

At times the GPS coordinates can be off.

Reason for choosing GroundCloud

Simplicity of use

Review Source

AJ

Anthony J.  
Operations Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Excellent Product!"

January 24, 2023

5.0

Pros

The GPS, route optimization, and real-time alerts are crucial to the success of our business.

Cons

No real issues with this product at all. Integration was smooth and flawless.

Review Source

MF

Mac F.  
AO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Groundcloud is a great addition to our business "

January 25, 2023

5.0

Pros

This softwares makes all drivers have the ability to a seamless day. Easy to use and implement, plus great bonus programs for fleet management.

Cons

It is time consuming to get drivers enrolled and their own account, but once it is up and running very easy to use.

Review Source

NV

Neil V.  
Bc  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Moving forward"

January 25, 2023

5.0

I use it 99 percent of the time for my fleet management.

Pros

The integration has been solid. I love the ability to not only track location but delivery progress of my team or in the field.

Cons

It has taken some time for some of the improvements to go live, but even that process has improved over the last 18 months.

Review Source

SS

Shelby S.  
BC  
Package/Freight Delivery  
Used the software for: 6-12 months

### "Impressed with improvements "

January 25, 2023

4.0

Pros

Seems like GroundCloud is listening to customers and doing their best to work on making improvements. Their data helps with negotiations!

Cons

Small things like drivers being about to add which code they used.

Review Source

EM

Erik M.  
Business Contact/Manager  
Consumer Services  
Used the software for: 2+ years

### "Easy to Use"

January 25, 2023

5.0

Pros

Routing is easy to use. I like the ease of tracking our trucks daily with the safety features as well.

Cons

There are no aspects that we use that I do not like.

Review Source

KH

Kimberly H.  
Local Driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Secure Your Position"

October 1, 2020

4.0

With Ground Cloud I have learned each route on my companys team and with that overall knowledge , i put my self in a position to be able to cover vacations ,call offs , heavy work days, bid on alternate routes , cover routes for overtime availability with minimal struggle .

Pros

With this software , I can jump on any route and be confident by days end I will have completed my stops with minimal code outs or return packages . From codes to delivery location request . Customer information , phone numbers and per stop delivery information , That isn’t always on the package . Additionally , multi screen display function helps with routing process , to minimize ping pong routing and back tracking .

Cons

Would like more features such as code and such from the manifest screen.

Review Source

PP

Pawel P.  
BC  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Ground Cloud for Fedex operation "

January 25, 2023

4.0

Pros

Is made by contractors for Fedex contractors so has included everything

Cons

Wish we can have all functionality in Canada

Review Source

CB

Cyle B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Minor updates needed"

January 25, 2023

5.0

Pros

Quick and easy to add vehicles in users.

Cons

When using the desktop version on safari, whenever you select something from the menu on the left, there is no option to go back. If you press the backspace you, then have to scroll back down and reselect what you were Just in.

Review Source

SJ

Sarah J.  
Office Manager  
Package/Freight Delivery  
Used the software for: 1-2 years

### "GC Use"

January 25, 2023

5.0

There are many features that are useful for the drivers and management. Certified training is a new feature that we have found very easy to use with the new FedEx requirement.

Pros

The whole system is very easy to navigate and easy to understand all the features

Cons

Nothing really, all of the features are very easy to use.

Review Source

ML

Melissa L.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Helpful Tool"

January 25, 2023

5.0

Pros

This tool has made it easier to manage my fleet through their programming abilities

Cons

Sometimes cumbersome to set up for initial use. Took some time to navigate

Review Source

RH

Randy H.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Gives you the ability to delivery anywhere!"

September 3, 2020

5.0

Pros

You can use it anywhere. If you deliver in a unknown area, Groundcloud helps you get the job done.

Cons

It likes to plot addresses that are on the corner on the wrong street.

Review Source

AS

Austin S.  
Driver for ground contractor  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Brand new driver on the road solo within days"

October 1, 2020

5.0

Very good. Used it since i started in this field

Pros

I am a delivery driver and i could confidently run any route/area via groundcloud mapping and manifest sync

Cons

Occasionally multiple stops at 1 location will only show as one stop. Causing me to have to go back

Review Source

BR

Brent R.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Great experience"

January 24, 2023

5.0

Great, has really helped our efficiency

Pros

Automatically uploading manifests. Being able to look at past delivery days.

Cons

It’s a bit hard to customize. When delivering it goes number to number.

Review Source

MC

Min C.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Works fine for me"

January 25, 2023

5.0

Pros

It's easy to use and intuitive but not sure

Cons

I do wish they warned me about all the different dashboards

Review Source

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