---
title: "PGi Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PGi Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/208952/PGi/"
page_type: "product"
language: "en"
---

# 

 PGi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PGi

## What is PGi?

Payroll Guardian International (PGi) provides companies across Canada and the United States with a secure, web-based payroll solution tailored just for you. PGi specializes in complexities, and works closely with our clients to accommodate unique requirements and automations. Unlimited reporting, data access, exceptional customer support and compliance updates are features included in every subscription. Together, we help to drive better business decisions by raising the standard for service and access to information.

## What is PGi used for?

[Payroll](https://www.capterra.com/payroll-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$4

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PGi?[Manage this product listing](https://www.g2.com/products/pgi/claim_requests/new?auto=true)

## PGi Overview

Updated September 2026

AI summary

PGi offers payroll and workforce management tools for businesses of all sizes, covering payroll processing, benefits administration, compliance, and employee scheduling. Its platform supports direct deposit, tax calculations, time tracking, and self-service portals, with options for multi-country payroll, mobile access, and integration with accounting systems. PGi is available as a cloud-based and mobile solution.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PGi

4.3 (9)

VS.

[4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

CA$4

Flat Rate, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (9)

Ease Of Use

4.8 (4,312)

Value For Money

4.4 (8)

Value For Money

4.7 (3,960)

Customer Service

4.9 (8)

Customer Service

4.7 (4,061)

## PGi alternatives

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/208952/PGi/alternatives/)

## FAQs about PGi

Overview

### What company size and specific industries is PGi built for?

PGi is designed for small businesses and for large, complex organizations with varied payroll requirements in Canada and the United States. It suits companies that need configurable payroll processing across different operating sizes and structures, rather than a single industry-specific sector.

Features and Usability

### What are the key features of PGi?

PGi offers payroll management, time and attendance, and time tracking with clock in/out, timesheet management, overtime calculation, and direct deposit. It also includes HR and workforce features such as employee onboarding, applicant tracking, benefits management, leave tracking, performance management, access controls, reporting, and third-party integrations.

Integrations

### Which third-party tools and platforms does PGi integrate with?

PGi integrates with 8 third-party platforms for HR and workforce management, including Workday HCM, BambooHR, Namely, Oracle PeopleSoft, Sage 300 People, JD Edwards EnterpriseOne, Unifocus, and Ameego.

Getting Started and Support

### What training and onboarding options does PGi offer?

PGi provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled topic reviews, documentation offers written reference material, and videos provide self-paced learning.

Getting Started and Support

### What customer support options does PGi offer?

PGi provides email/help desk support and phone support. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data.

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

PGi supports all three features that reviewers identify as most important: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and review payroll data for better oversight, allowing teams to manage compensation with greater accuracy and confidence.

Payroll Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Direct Deposit

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

Payroll Reporting

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

W-2 Preparation

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

Vacation/Leave Tracking

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

PGi 75 features

### All Features
- 401(k) Tracking: Track 401(k) participant contributions and employer match
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Auto Update: Automatic update of information / software
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Biometric Recognition: Facial or other physical recognition to confirm identity
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Leave Tracking: Manage and track employee attendance
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts
- Multi-Location: Manage and support multiple locations
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Project Time Tracking: Measure time to completion or hours worked for projects
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Swapping: Managing and trading shift details between employees
- Sick Leave Tracking: Track and manage sick leave time
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees.
- Wage Garnishment: Automatically subtract garnishments from wages
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (9)

4.7

Based on 9 reviews

## Pricing

Value for money

4.4 (8)

Basic

CA$4.00

Flat Rate,Per Month

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Namely](https://www.capterra.com/p/143606/Namely/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)[

Unifocus](https://www.capterra.com/p/227568/Unifocus/)[

Ameego](https://www.capterra.com/p/275558/Ameego/)[

Sage 300 People](https://www.capterra.com/p/10014839/Sage-300-People/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (8)

4.9

Based on 8 reviews

## User reviews

Overall rating

4.3

Based on 9 reviews

Filter by rating

5(3)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KS

Kelly S.

Payroll Administrator

Individual & Family Services

### "PGi Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 18, 2024

All the team members I interact with are all very patient, kind, and helpful!

Pros

They are very responsive to my questions/issues and are always able to help me.

Cons

Like any technology, there can be little glitches or issues but the Support team is always working hard to fix them as soon as possible.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EV

Emily V.

Business Manager

Facilities Services

### "Best Customer Service & Reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

My overall experience with PGi has been amazing. From implementation to daily use and ongoing support, I have no complaints

Pros

The flexibility of reporting, the prompt customer service, and the simply integrated webclock are some of the features that I love.

Cons

With the reporting being so customizable and flexible, sometimes it can be hard to remember where to find the report you are looking for.

Switched from

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)

The support with Dayforce/Powerpay was very poor. We also had to use multiple "products" from them to get what we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MO

Melissa O.

HR Coordinator

Machinery

### "HR Coordinator"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 14, 2024

My experience has been great. I loved being part of the installation, team was helpful. Really looking forward to the HRIS and seeing what it can do for us

Pros

Friendly and helpful staff User Friendly Once you figure out where to look for item, reports are simple Running payroll is a dream, generate and cancel cheques as needed. Closing payroll is simple and easy

Cons

What our employees complain about most is their vacation and flex hours do not decrease as soon as a request is approved by supervisors - if people do not do the math under requests they tend to over book. They do not want to keep track of it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MF

Mark F.

HR Generalist

Machinery

### "PGI Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 14, 2024

Very Good and great support and launch support from team

Pros

Ease of use, friendly UI, great support!

Cons

Reporting could be easier, drag and drop fields, ability to add pictures

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SC

Samantha C.

Payroll and Benefits Manager

Hospital & Health Care

### "Payroll and Benefits Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 1, 2024

For Payroll and Time Attendance, I like PGi. It could customized as we needs, make the payroll process efficiently. Support service response quick and efficiently as well.

Pros

Customized system as we needs. Efficient Support team

Cons

Some times the system is not stabled with certain tech issues, it can cause payment issues.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NP

Nadya P.

Payroll administrator

Hospitality

### "PGi for payroll administration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

excellent for Canadian multi-province payroll administration

Pros

excellent customer service and tailored solutions

Cons

some lack of flexibility in setting up displayed fields and default values for users

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NS

Nav S.

Finance Manager

Non-Profit Organization Management

### "Payroll automation works "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 24, 2024

Overall, PGi helps employees enter their time and process payroll more easily. Employees can access their T4s and paystubs, which they can retrieve at their convenience, saving time for payroll administrators to focus on analyzing time card data. There are various reports available to pull different types of data for budgeting payroll expenses and comparing expenses from one period to another.

Pros

\-Customer services is exceptional -Great team of people who understand your needs and work through them to meet your organizational needs -Regular updates to enhance users' experience -Canadian company understands Canadian payroll needs better -Quick response for things that can't wait given payroll timing. -Humble, patient and good listeners

Cons

\-Every time there is a system upgrade, some employees lose access to timecard entry temporarily, and system processing takes longer. -It will be great to have an email with the details of what are upgrades and what impacts those upgrades have on existing data -The vacation logs should be locked for the past days and should not change with a change in an employee's hours retroactively.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DW

Dylan W.

Kinesiologist

Health, Wellness and Fitness

### "Easy to use and straightforward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2022

Overall my experience was good and I found the software easy to use once I had my log in established.

Pros

The software was easy to utilize for reporting hours worked and straightforward when requesting time off, or viewing vacation accrual.

Cons

I did not use the software long before my employer moved away from it. But I found the log-in and password reset system to be somewhat difficult to use at the time I had to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bobbi M.

Program Manager

Hospital & Health Care

### "PGI software for use in Community Health Care"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 12, 2021

Used for payroll for employees and contractors within our company.

Pros

Was easy to use and access. Nice user interface. Easy to access payroll documents and vacation allotment.

Cons

Sign in procedure was difficult to use at times. But once that issue was sorted out the software ran well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/208952/PGi/reviews/)

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