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Payroll Guardian International (PGi) provides companies across Canada and the United States with a secure, web-based payroll solution tailored just for you. PGi specializes in complexities, and works closely with our clients to accommodate unique requirements and automations. Unlimited reporting, data access, exceptional customer support and compliance updates are features included in every subscription. Together, we help to drive better business decisions by raising the standard for service and access to information.
Provider
Payroll Guardian International
Located In
Canada
Foundation
2003
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, Phone Support
PGi offers highly configurable payroll solutions built for small & simple to large & complex organizations with diverse requirements across Canada and the United States.
Content Source: PGi
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PGi Reviews
"HR Coordinator"
Overall: My experience has been great. I loved being part of the installation, team was helpful. Really looking forward to the HRIS and seeing what it can do for us
Pros: Friendly and helpful staff User Friendly Once you figure out where to look for item, reports are simple Running payroll is a dream, generate and cancel cheques as needed. Closing payroll is simple and easy
Cons: What our employees complain about most is their vacation and flex hours do not decrease as soon as a request is approved by supervisors - if people do not do the math under requests they tend to over book. They do not want to keep track of it.
"Payroll automation works "
Overall: Overall, PGi helps employees enter their time and process payroll more easily. Employees can access their T4s and paystubs, which they can retrieve at their convenience, saving time for payroll administrators to focus on analyzing time card data. There are various reports available to pull different types of data for budgeting payroll expenses and comparing expenses from one period to another.
Pros: -Customer services is exceptional -Great team of people who understand your needs and work through them to meet your organizational needs -Regular updates to enhance users' experience -Canadian company understands Canadian payroll needs better -Quick response for things that can't wait given payroll timing. -Humble, patient and good listeners
Cons: -Every time there is a system upgrade, some employees lose access to timecard entry temporarily, and system processing takes longer. -It will be great to have an email with the details of what are upgrades and what impacts those upgrades have on existing data -The vacation logs should be locked for the past days and should not change with a change in an employee's hours retroactively.
"PGI Review"
Overall: Very Good and great support and launch support from team
Pros: Ease of use, friendly UI, great support!
Cons: Reporting could be easier, drag and drop fields, ability to add pictures
"PGi for payroll administration"
Overall: excellent for Canadian multi-province payroll administration
Pros: excellent customer service and tailored solutions
Cons: some lack of flexibility in setting up displayed fields and default values for users
"Payroll and Benefits Manager"
Overall: For Payroll and Time Attendance, I like PGi. It could customized as we needs, make the payroll process efficiently. Support service response quick and efficiently as well.
Pros: Customized system as we needs. Efficient Support team
Cons: Some times the system is not stabled with certain tech issues, it can cause payment issues.