--- title: "websms Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about websms Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/208987/websms/" page_type: "product" language: "en" --- # websms Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) websms ## What is websms? Companies wishing to deliver important messages to their customers quickly and reliably often use special service providers such as the Messaging Portal from LINK Mobility. These specialist providers can send messages worldwide via well-known channels such as SMS and WhatsApp. The Messaging Portal expertise involves sending messages using formats such as logins and one-time passwords, alerts, appointment reminders, announcements, marketing initiatives and notifications. ## What is websms used for? [Contact Center](https://www.capterra.com/contact-center-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €19 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for websms?[Manage this product listing](https://www.g2.com/products/link-mobility/claim_requests/new?auto=true) ## websms Overview Updated September 2026 AI summary websms provides businesses of all sizes with an intuitive, web-based platform for SMS marketing, contact center operations, and mobile messaging. Users can manage campaigns, automate responses, personalize messages, and schedule mass texting, supported by features like delivery confirmations and contact management. Notable for its user-friendly interface and reliable API integrations, websms deploys via the cloud for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### websms 4.9 (37) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €19 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (37) Ease Of Use 4.6 (118) Value For Money 4.5 (35) Value For Money 4.6 (118) Customer Service 4.9 (35) Customer Service 4.7 (118) ## websms alternatives Highest Rated [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (96)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234575/Amazon-Connect/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (98)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) [View all alternatives](https://www.capterra.com/p/208987/websms/alternatives/) ## FAQs about websms Overview ### Which roles and teams benefit most from websms? websms is most used by healthcare providers, business owners, and administrative or marketing teams that need fast, reliable customer communication. Doctors, dentists, and pharmacies use it for appointment reminders and patient outreach, while executives, office managers, and marketers rely on it for alerts, promotions, and operational messaging. Answer based on 37 reviews Overview ### What company size and industries is websms built for? websms is suitable for small businesses sending messages quickly and securely, with 81% of reviewers from small companies and Health, Wellness and Fitness leading at 24%. It also serves midsize businesses at 14% and enterprises at 5%, with Automotive at 11% and Medical Practice at 8%, often for contact center work. Answer based on 37 reviews Features and Usability ### What are the key features of websms? websms offers SMS Messaging and Mass Texting, plus 2-Way Messaging for replies and Automated Responses for preset interactions. It also includes Scheduled Messaging, Message Personalization, and Alerts/Notifications. For broader campaigns, websms provides CRM, Contact Management, Reporting/Analytics, and Multi-Channel Communication across chat, live chat, and email-style workflows. Pricing ### How much does it cost and what fees or limitations are included? websms starts at €19 per month for the SMS plan, with SMS channel access plus per-message charges. RCS Multichannel and WhatsApp Multichannel each start at €38 per month, also usage based. A free trial is available. Reviewer feedback mentions transparent costs, though some said prices could be lower and not scale with higher volumes. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does websms integrate with? websms integrates with HubSpot Content Hub and Microsoft Outlook. These connections support marketing content workflows and email communication, giving teams two built-in third-party options for linking messaging activities with core business tools. Answer based on 6 reviews Getting Started and Support ### What customer support options does websms offer? websms provides Email/Help Desk, a Knowledge Base, and Phone Support. Reviewers describe the interface as easy to use and self-explanatory, with quick message exchange and no major handling problems. Some also note that support is still reached by phone and that responses feel human and direct. Answer based on 3 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) websms supports **SMS Messaging** and **Mass Texting**, giving teams the tools to send direct messages and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers other features that reviewers also rate highly, including **API** (**54%**), **Contact Database** (**52%**), and **Scheduled Messaging** (**49%**). These features help businesses connect messaging with other systems, organize recipient data, and plan message delivery in advance, allowing teams to manage outreach with more control and consistency. SMS Messaging 4.9 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time API 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 4.5 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Alerts/Notifications 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges websms 28 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Planning: Plan and strategize marketing campaigns - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Link Shortening: Shorten long links into custom or branded links - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: Access software remotely via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 4.8 (37) 4.8 Based on 37 reviews ## Pricing Value for money 4.5 (35) Free Trial [View pricing plan details](https://www.capterra.com/p/208987/websms/pricing/) SMS €19.00 Usage Based,Per Month It includes: - API-Integration - Plug-Ins - Bulk messaging - 1:1 Chat - Branded Opt-In - Unlimited contacts RCS Multichannel €38.00 Usage Based,Per Month It includes: - API-Integration - Bulk messaging - Unlimited contacts - Plug-Ins - 1:1 Chat - Branded Opt-In WhatsApp Multichannel €38.00 Usage Based,Per Month It includes: - API-Integration - Bulk messaging - Unlimited contacts - Branded Opt-In - Plug-Ins - 1:1 Chat Value for money 4.5 (35) 4.5 Based on 35 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (35) 4.9 Based on 35 reviews ## User reviews Overall rating 4.9 Based on 37 reviews Filter by rating 5(35) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MD Mira D. Boutique Inhaberin Textiles ### "Tolles Tool und eine große Hilfe für Werbung " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 Pros Schnell und sicher. Sehr empfehlenswert. Auch das Backoffice ist bei Problemen immer gut zu erreichen. Cons Diese Blacklist der fehlerhaften Telefonnummern. Wäre gut, wenn die nicht mehr existierenden Tel Nr automatisch gelöscht werden. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FZ Fulya Z. Kinder- und Jugendaerztin Medical Practice ### "SMS-Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 14, 2025 Pros Schneller und unkomplizierter Service, einfache Handhabung, Software-kompatibel, monatliche und übersichtliche Abrechnung Cons Teuer; keine Warnung, wenn dieselbe SMS am gleichen Tag an denselben Empfänger doppelt versandt wird und dann doppelt abgerechnet wird. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DD David D. Zahnarzt Health, Wellness and Fitness ### "Völlig in Ordnung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2025 Pros Genau, einfach, zuverlässig, effizient und komplikationslos. Es macht große Freude für unsere Patienten. Cons Ab und an kommt es vor, dass einige Patienten keine Erinnerung bekommen, obwohl die Nummer richtig im Software eingetragen ist. Vielleicht liegt dieses Problem an dem Dental Software (SoftDent). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Claudia T. Zahnärztin Medical Practice ### "Praktisch und verlässlich " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2025 Pros Verlässlicher sms Versand. Wir nutzen es als Terminerinnerungsservice für unsere Zahnarztordination. Cons SMS ins Ausland sind noch recht teuer. Viele Patienten kommen auch aus Deutschland oder anderen EU Staaten. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jonathan S. ICT SM Insurance ### "Gutes Produkt, saubere Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 11, 2025 Meine bisherige Erfahrung ist durchweg positiv: Das System läuft stabil, wirkt technisch sauber umgesetzt und fügt sich problemlos in meinen Arbeitsalltag ein. Auch längere Nutzung oder mehrere parallele Aktionen führen zu keinerlei Problemen. Insgesamt ein sehr zuverlässiger Begleiter, der hält, was er verspricht. Pros Die Plattform überzeugt durch eine sehr klare Struktur, schnelle Reaktionszeiten und eine absolut zuverlässige Funktionsweise. Besonders gefällt mir, dass alles intuitiv bedienbar ist und man ohne lange Einarbeitung produktiv arbeiten kann. Insgesamt ein durchdachtes, modernes Produkt, das im Alltag spürbar Zeit spart. Cons Bisher sind mir im praktischen Einsatz keine wirklichen Nachteile aufgefallen. Kleinere Optimierungen wären vielleicht bei einzelnen Detailfunktionen möglich, aber nichts davon hat die Nutzung bislang beeinträchtigt. Insgesamt gibt es aktuell nichts Wesentliches zu kritisieren. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PR Philipp R. Arzt Health, Wellness and Fitness ### "WebSMS als Integration in Ordinationssoftware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2025 Pros Guter Service, gute Erreichbarkeit der Mitarbeiter, sehr stabiles System, einfache Handhabung des Systems und gute Einbindung in Ordinationssoftware Cons eigentlich sehr zufrieden. habe tatsächlich keine relevanten Verbesserungsvorschläge. Natürlich könnten die Tarife noch günstiger sein, aber an und für sich schon ok. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Jan G. Sekretär Accounting ### "Schnelle, plattformübergreifende Kommunikation mit Fokus auf Benutzerfreundlichkeit und Sicherheit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 Wir benutzen dies in dMeine allgemeine Erfahrung mit Websms: Die Plattform wirkt in der Regel benutzerfreundlich und intuitiv. Das Versenden von Nachrichten funktioniert zügig, die Oberfläche ist übersichtlich gestaltet, und Funktionen wie Kontakte importieren, Anhänge senden oder Gruppenkonversationen verwalten lassen sich meist ohne hohen Aufwand nutzen. Die Zustellbestätigungen und Sicherheitsmaßnahmen tragen zu einem zuverlässigen Nutzungserlebnis bei. Insgesamt ist Websms für schnelle, plattformübergreifende Kommunikation praktisch und unkomplizierter alltäglichen Terminkoordination und sind sehr zufrieden Pros Benutzerfreundlichkeit: Oft einfache, übersichtliche Oberfläche und schnelles Messaging. Plattformübergreifend: Zugriff von Desktop, Tablet oder Smartphone aus, unabhängig vom Gerät. Schnelle Zustellung: Rasche Versand- und Empfangsbestätigungen schaffen Vertrauen. Funktionen rund um Kontakte: Import, Gruppen, Broadcast-Nachrichten erleichtern Kommunikation. Sicherheit und Spam-Schutz: Schutzmaßnahmen erhöhen das sichere Nutzungsgefühl. Flexibilität: Anhänge, kurze Antworten, Statusanzeigen – oft vielseitig einsetzbar. Cons Für mich gibt es wenig bis keine Nachteile an Websms, da die Plattform oft einfach zu bedienen ist, schnelle Nachrichten ermöglicht und plattformübergreifend funktioniert. Die Benutzeroberfläche ist intuitiv, die Zustellungsbestätigung gibt Sicherheit, und Spam-Schutz sorgt für ein angenehmes Nutzungserlebnis. Insgesamt gibt es kaum Verbesserungsbedarf, denn alles läuft reibungslos und zuverlässig – daher gibt es nichts Wesentliches, das zu bemängeln wäre. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Alexandra L. Management Assistance Information Technology and Services ### "Rubi\_Bewertung " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 ein stets verlässlicher Kommunikationskanal, immer verfügbar sofern benötigt - als ständiger Begleiter unerlässlich Pros wir schätzen das Tool besonders als Kommunikationmittel in Krisensituationen - Benutzeroberfläche ist angenehm, Terminerinnerungsmöglichkeit ist fein damit sollte ich mich mal auseinandersetzen Cons ich sehe keine Nachteile auch die Zwei-Faktor-Authentifizierung gewährleistet die erforderliche Sicherheit Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Manfred C. COO Computer Software ### "Super Kommunikationspartner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 Verlässlicher Partner. Bei Fehlern wird schnell und detailliert kommuniziert. Die Reaktionsfreudigkeit ist sehr gut Pros Hohe Verfügbarkeit, sehr kompetenter und schneller Support, hohe Zustellverlässlichkeit, die Testphase war schnell zufriedenstellend und nun seit 5 Jahren Partner. Cons Keine. Am ehesten würde ich mich über modernes Reporting und versch. Möglichkeiten des Eyport von Logdaten freuen Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SW Stefan W. Mag.pharm.Dr. Health, Wellness and Fitness ### "Lilien Apotheke" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 11, 2025 Pros Wir sind sehr zufrieden! Es läuft alles bestens. Immer innovativ und neue Vorschläge. Kunden sind mit uns zufrieden Cons Wir haben keine Probleme mit websms. Das was wir erwarten bekommen wir geliefert. Deshalb kann ich auch in diesem Feld nichts Negatives schreiben Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/208987/websms/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.