# eFitness Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is eFitness the right Fitness solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/208997/eFitness/reviews --- eFitness 4.8 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of eFitness Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BN Beata N. owner Sports Used the software for: 2+ years ### "satisfied user" October 17, 2023 5.0 Like before. It helps me to collect money from my clients and also helps them to manage their reservation. In small business it's a big convenience, when one person is responsible for contact with clients, organization and provision of services. Pros I think that it's easy to use for me and also for my clients, so it safes my time making signing up for the classes at my studio easier. I can check history on my clients accounts, control payments and other parts of my fitness business in one place. Cons I used to work with "cots" section, but entering them took much more time than doing it in Excel and this section is not compared with any reports I can generate in eFitness, that's why I don't use it now. Alternatives considered [Fitssey](https://www.capterra.com/p/185603/Fitssey/) Reason for choosing eFitness I found it first, the company is based in the same city, we could meet quickly, they offered introduction of existing database from my excel. They also did training of their software for us and contact was fast and easy. Now it's even better. Review Source MH Marta H. Manager Sports Used the software for: 1-2 years ### "eFitness is Cool" December 14, 2023 5.0 Overall, the system is very user-friendly. Pros I like the user-friendly interface of efitness and the ability to make many changes and adjustments on my own. I highly appreciate the helpdesk support, which consistently resolves any issues I encounter in a timely manner. Cons Lack of integration with the payment terminal has been a need for us for several years. In today's world, this should be a basic function of the system Alternatives considered [WodGuru](https://www.capterra.com/p/251663/WodGuru/) Reason for choosing eFitness Yes, we conducted tests of the WODGuru system, and they did not turn out successfully. Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/) The PerfectGym program was too complicated and not intuitive enough to use. Every change in settings had to be made through the helpdesk, and sometimes the helpdesk didn't respond to inquiries for even two weeks. Review Source MP Małgorzata P. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great program" January 15, 2024 4.0 Pros Functionality tailored to my profession, high automation, text messages reminding about training Cons Not everything was intuitive, there were errors that delayed my actions Review Source KL Karolina L. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "General opinion " October 12, 2023 5.0 Pros The whole system is easy to use and very intuitive. Cons Some of the reports could be more expened but most of them are sufficient. Alternatives considered [Perfect Gym](https://www.capterra.com/p/143255/Perfect-Gym/) Reason for choosing eFitness Its's much easier than other products to learn employees how to work with it. Review Source CM Cyprian M. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "dd" October 18, 2023 5.0 I like it very much I overall Pros communication with support, managment of members, CRM Cons not personalized emailsddddsdjnsdojcnsdocdsojcnodnonlnckndondosdasdasndasd Switched from [Perfect Gym](https://www.capterra.com/p/143255/Perfect-Gym/) In perfect gym there was no communication with support and management. No anwers, not qualified people. The system was hard to understand for empleyys in reception. Review Source FK Francis K. Owner Director Health, Wellness and Fitness Used the software for: 2+ years ### "Fitness Club " September 23, 2021 5.0 Pros It’s ability to track trends in membership class bookings, club footfall and members ship sales and retention. Cons English is not the base language for this software, however the translation has improved greatly and the guys on the help desk are great. Alternatives considered [ClubWise](https://www.capterra.com/p/110989/ClubWise/) Reason for choosing eFitness This package had all the features we considered important for our club. Review Source AF Alexandra F. CRM & Regional Sales Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Very good" August 23, 2021 4.0 In a few words our cooperation since the beginning is characterized by: - prompt response to questions/requests for support from management team - proper guidance in any type of issues/requests may occur from management team - proper training at the begging - excellent help desk - user friendly system - easy to understand - many functionalities available - continuous upgrades! Pros \- prompt response to questions/requests for support from management team - proper guidance in any type of issues/requests may occur from management team - proper training at the begging - excellent help desk - user friendly system - easy to understand - many functionalities available - continuous upgrades! Cons The only thing that has bothered us was 1-2 very unique custom developments that were not able to be done because it would create problem to the rest of the users/clients of efitness - but at the end there where always other solutions that were proposed close to the final goal Review Source MH Marta H. Manager, Owner Health, Wellness and Fitness Used the software for: 2+ years ### "EFitness review " December 16, 2023 5.0 Pros Easy to use. Good contact with EFitness team. Easy to install and teach all the employees plus quite intuitive to use from the clients side. Cons They have a lot of functions for big companies but if the small wants to change something then must pay a lot for any changes . Review Source WM Wojciech M. Prezes Sports Used the software for: 2+ years ### "Great for my gym" September 18, 2021 5.0 Pros The software after you set up is very easy and does most of the work for you. We created with eFitness a complete self-service journey for members. Thye buy membership online and are billed automatically. It all sync with the access control also managed by the system. Greate especially in the coronavirus enviroment. Cons Membership configuration has a lot of options and sometimes we need customer support to set it up the way we want to. Review Source KW Kinga W. Menager Sports Used the software for: 2+ years ### "My opinion about efitness" September 21, 2021 5.0 Pros Ease of use, the ease of teaching new employees this software. Cons Sometimes technical problems, but always quickly resolved. Review Source MS Michal S. Proxy Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use. High UX" February 28, 2024 5.0 Pros Simplicity, reporting capabilities, efficient support chat Cons Not able to maintain members children. Payment provider. Reason for choosing eFitness UX, UI, simplicity to deploy, high quality pre-sales process. Review Source ŁW Łukasz W. Partnership CoOwner Health, Wellness and Fitness Used the software for: 2+ years ### "We use it since 2013." August 25, 2021 5.0 System is growing and developing. Pros It's easy to use. Nice app for our members. Helpful team. Cons Amount of functionalities - sometimes even too much for our needs. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Dance Studio](https://www.capterra.com/dance-studio-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.