--- title: "Redshift Intelligence Case Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Redshift Intelligence Case Management Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more." source_url: "https://www.capterra.com/p/209095/Redshift-Intelligence-Case-Management/" page_type: "product" language: "en" --- # Redshift Intelligence Case Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Redshift Intelligence Case Management ## What is Redshift Intelligence Case Management? The Redshift Intelligence Case Management System in an integrated Intelligence Case Management solution that helps organisations achieve results by increasing team collaboration, compliance and security. Capture, analyse, process, investigate, resolve cases with confidence and ease in one centralised, integrated and secure application. Intuitive and easy-to-use interface, for desktops and mobile devices. ## What is Redshift Intelligence Case Management used for? [Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Redshift Intelligence Case Management?[Manage this product listing](https://www.g2.com/products/redshift-intelligence-case-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Redshift Intelligence Case Management 4.0 (1) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price $0.01 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (5) Value For Money 5.0 (1) Value For Money 4.3 (5) Customer Service 5.0 (1) Customer Service 4.5 (5) ## Redshift Intelligence Case Management alternatives [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [IBM QRadar Incident Forensics](https://www.capterra.com/p/230908/IBM-QRadar-Incident-Forensics/) [4.6 (5)](https://www.capterra.com/p/230908/IBM-QRadar-Incident-Forensics/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230908/IBM-QRadar-Incident-Forensics/) Highest Rated [Rely](https://www.capterra.com/p/265671/Rely/) [4.8 (14)](https://www.capterra.com/p/265671/Rely/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265671/Rely/) [Legal Files](https://www.capterra.com/p/2600/Legal-Files/) [4.5 (57)](https://www.capterra.com/p/2600/Legal-Files/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2600/Legal-Files/) ## Features AI summary Based on 65 Investigation Management reviews Capterra data shows that buyers of Investigation Management rank the following features as their top priorities: - **Search/Filter** (**55%** of reviewers rated this feature as critical) - **Case Management** (**63%**) - **Data Management** (**57%**) Redshift Intelligence Case Management supports all three of the features reviewers rate most highly: **Search/Filter**, **Case Management**, and **Data Management**. Together, these capabilities help businesses find relevant records faster, organize investigations more effectively, and maintain accurate information across cases, allowing teams to work with better visibility and make informed decisions more efficiently. Data Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to handle large datasets Incident Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Redshift Intelligence Case Management 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Built-In Database: A system that allows access to a database structure without relying on an external program - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - eDiscovery: Finding, identifying and collecting information for legal proceedings - Evidence Management: Administration and control of evidence related to investigations/cases - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Intake Management: Activities related to the initial admission of a charge into the organization's care - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subject Profiles: Collect and record basic information related to suspects - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.01 Flat Rate,One Time Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AQ Andres Q. Support Engineer A4 Information Technology and Services ### "Incident Manager practical suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2023 This has allowed the organization to keep a detailed track of incidents Pros Ease of use for incident managers and agents; tracks interactions as expected Cons Pretty solid option compared to other vendors, keep the good work Alternatives considered [Omnigo](https://www.capterra.com/p/56229/Report-Exec-Enterprise/) [Case IQ](https://www.capterra.com/p/73201/Case-IQ/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.