# telegra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about telegra Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/209107/telegra

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# 

 telegra Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 9, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

telegra

## What is telegra?

Die Cloud ACD von telegra sorgt mit Leichtigkeit für überzeugenden Kundensupport in Ihrem Callcenter. Sorgen Sie für weniger Wartezeiten, priorisieren Sie besonders gute Kunden und bieten Sie bessere Erreichbarkeit. Profitieren auch Sie von einem dezentralen System, das frei skaliert und immer auf dem neuesten Stand ist und das Sie per Mausklick kontrollieren können. Gestalten Sie Ihre Prozesse effektiv und binden Sie problemlos beispielsweise Homeoffice Mitarbeiter ein.

## What is telegra used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for telegra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://telegra.de&name=telegra)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### telegra

0.0

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

Contact vendor

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (464)

Value For Money

0.0 (0)

Value For Money

4.3 (304)

Customer Service

0.0 (0)

Customer Service

4.1 (336)

## telegra alternatives

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208535/Zoom-Phone/)

Highest Rated

[HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)

[5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208449/HoduPBX/)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

[4.5 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163604/GoTo-Connect/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Automatic Call Distribution

Distribute/route/connect calls

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

telegra 14 features

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

A call center that primarily makes calls, typically sales focused

Monitor wait time and abandonment for incoming requests that have not been routed

View and track pertinent metrics to find patterns and gain insights from data

Enables the connectivity to send and receive calls over the internet

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## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)