# Finity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Finity the right Payroll solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209122/Finity/reviews --- Finity 4.9 (8) [View alternatives](https://www.capterra.com/p/209122/Finity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Finity Ease of use 4.9 Customer Service 4.5 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jenna P. Operations Director Construction Used the software for: 2+ years ### "Very Satisfied customer " September 5, 2024 5.0 The ongoing help and the speedy responses and conclusions I get from yourself are outstanding , nothing is too much trouble and is dealt with very efficiently and the communication is brilliant Pros The efficiency of the product and the easy access use of the software Cons I don\`t have no cons for Coda Pay as it does exactly what I want it to efficiently Switched from [Merit Payroll](https://www.capterra.com/p/155811/Merit-Payroll/) We needed a product that was faster and more efficient Review Source NM Natasha M. Payroll Manager Accounting Used the software for: 1-2 years ### "Review" January 25, 2022 5.0 Overall experience is really good. Aware of areas that we need looking into and are very willing to rectify any issues. Really supportive and helpful. Pros Processes are quick, straight forward and it is very user friendly. Importing of hours and new starters is really easy. Opportunity to run multiple companies through it effortlessly, as well as pay methods. Also nice to look at. Worker portal is useful and the reports by and large are really helpful. Cons The core error issue when processing payroll can hold things up for us. Also initial training on how to use the system I feel could be a slightly better. Initial set up of having to transfer all worker data over ourselves troublesome. Switched from [Merit Payroll](https://www.capterra.com/p/155811/Merit-Payroll/) The old system was slow and old fashioned. We felt it would not have the capability to run higher number of workers smoothly. Also had just a horrible grey screen to look at. Review Source Response from Finity February 23, 2022 Thank you for your review, Natasha. We're really pleased to hear about your experience with our software and ongoing support! We really appreciate your honest feedback regarding set up and training. We're making big improvements to onboarding in 2022, including the introduction of Codapay Academy, which all new clients now have access to as standard! JC Jack C. Head of Payroll Accounting Used the software for: Less than 6 months ### "Clockwork Contracting" September 26, 2022 4.0 Pros Easy access friendly to use. Quick payrun processes run payroll in minutes Cons Can sometimes be buggy however the dev team I speak with help immediately Review Source MK Monika K. Finance and Support Manager Accounting Used the software for: 2+ years ### "Really reliable and straightforward system" August 12, 2024 5.0 Overall I'm happy with the current care we receive, our account manager is really knowledgeable and has helped us many times. I like the system and I'm happy to be using it. Pros I like the ease of use of the system. I inherited the program from the previous head of finance and not everything was included in the handover, fortunately, the system allowed me to learn really quick as it's very straightforward. Cons Not being able to phone someone when the problem needs fixing there and then. Ticket system is good and I'm happy to have lots of articles to read through if needed, however, sometimes help is required urgently. Review Source CH Chris H. Finance Director Construction Used the software for: 1-2 years ### "A great payroll solution, fully compliant and easy to use" May 19, 2023 5.0 A brilliant piece of software that continues to adapt, grow and improve over time. I'd have no problem in recommending the product! Pros CodaPay is a great modern system that is clearly designed with the user in mind. Fresh looking, easy to use, maintain and process, it's all about enhancing processes and efficiencies to get the job done. CodaPay is constantly being upgraded with a support team on hand should there be any queries, issues or guidance required. Cons Whilst the system is great, there are times when a system change, bespoke solution or custom feature is required. Unless it is already part of the core functionality, there will be a cost to develop and implement those changes which can prove costly. Review Source JR Jo R. Financial Controller Staffing and Recruiting Used the software for: Less than 6 months ### "A great and easy-to-use product" July 29, 2021 5.0 Overall, we are very happy with Codapay. The team were and still are very helpful, and are happy to receive feedback and suggested improvements to the system. They have made a number of small changes that we requested within a very short period of time to help with our use of the system. Most payroll software 'does what it says on the tin', which Codapay obviously does, but the added value of actual people who will work with you to improve your processes is what makes this a brilliant product and company to work with. Pros Using this software, you can clearly see that it has been developed by people that understand the needs of high-volume payroll operators. Hours & new starters are easy to import, and there are plenty of validation points where the software will tell you if information is missing or incorrect. Processing payroll is nice and simple, and again will highlight any unusual results. The interface is clean and easy to navigate, although it sometimes feels like a few too many clicks to get to some places. The reporting is a great feature of the software, with numerous reports to use when analysing your data. The Service Desk is great, very responsive, and really helps to monitor the issues you have raised and the progress of them in their system. Cons Some parts do feel a bit too 'technical' for the average user. Some wording could be changed to layman's terms to make it clearer what you should do at certain points, especially when trying to correct errors on the automatic submissions. However, once you know what to do, its easily managed. As mentioned previously, you sometimes have to move through a number of screens to get to where you need to be - specifically the new Banking Module, although I understand this is a new feature, and may be improved in future. Alternatives considered [Sage 50cloud Payroll](https://www.capterra.com/p/233316/Sage-50cloud-Payroll/)[Ciphr](https://www.capterra.com/p/147124/CIPHR/) Review Source Response from Finity February 23, 2022 Thank you, Jo, we're thrilled that you're getting the most of Codapay's features and scalability. Thank you for your feedback in relation to terminology and the banking module. We are looking to directly integrate payments within the product so your payments can be made from within the system. SW Sean W. Managing Director Accounting Used the software for: 2+ years ### "The Cinch Group" January 25, 2022 5.0 It has improved our business, especially from an operational point of view. It is significantly quicker than our previous software and the import functions further streamline our operational/admin functions. Pros Very ease to use and navigate the system, while being easy on the eye. Very good import and reporting functions. Useful updates on a regular basis. Cons Hard to think of any that jump out. Perhaps a little more flexibility with custom requests. However, I have found this to be an issue with software suppliers across the board. Switched from [Merit Payroll](https://www.capterra.com/p/155811/Merit-Payroll/) Far far quicker payroll run. Review Source Response from Finity February 23, 2022 Thank you for your fantastic feedback, Sean. We're really pleased that you value the speed and simplicity of Codapay as much as we do! We are continuously looking at ways we can improve user journey and experience and will take this onboard. sU shahid U. Director Accounting Used the software for: Less than 6 months ### "Reveiw" August 3, 2021 5.0 satisfied. Pros ease and speed of use. very quick response time. Cons income illustration and some other features are still not active. Review Source Response from Finity February 23, 2022 Thanks for your review, Shahid. Codapay's speed is a client favourite! Our income illustration module has now been live for almost a year and we're glad to see it's a popular feature with users, we will be adding more fields in coming months also. Keep your eyes peeled for our product notes via email (as well as within the platform) for new feature updates! 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