--- title: "ExpertBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ExpertBox Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/209171/ExpertBox/" page_type: "product" language: "en" --- # ExpertBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ExpertBox ## What is ExpertBox? ExpertBox is all-in-one online appointment scheduling software that allows you to professionally deliver services online at any time and on any device, manage your scheduling process and prevent double-bookings, get paid automatically, decrease client no-shows, collect feedback, cut down on administrative tasks, and focus on serving clients. Online booking, automated appointment reminders, video calls, multiple available payment options, client portal, calendar sync, file sharing. ## What is ExpertBox used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.95 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ExpertBox?[Manage this product listing](https://www.g2.com/products/expertbox/claim_requests/new?auto=true) ## ExpertBox Overview Updated September 2026 AI summary ExpertBox provides appointment scheduling, billing, and secure telemedicine capabilities for businesses managing mental health and medical services. Supporting HIPAA compliance and document management, it offers workflow tools, calendar features, and mobile access across multiple devices. Designed for organizations of all sizes, ExpertBox is delivered as a web-based or mobile solution for healthcare operations and scheduling needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ExpertBox 5.0 (1) VS. [4.5 (261)](https://www.capterra.com/p/139709/TimeTap/reviews/) Starting Price $29.95 Flat Rate, Per Month Starting Price $28.45 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (261) Value For Money 5.0 (1) Value For Money 4.4 (197) Customer Service 4.0 (1) Customer Service 4.6 (226) ## ExpertBox alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209171/ExpertBox/alternatives/) ## FAQs about ExpertBox Overview ### What company size and specific industries is ExpertBox built for? ExpertBox is designed for solo practitioners, group practices, and clinics across a range of specialties, including psychology. It is a fit for small independent providers as well as larger practice-based organizations that need support for professional service delivery in healthcare and related fields. Features and Usability ### What are the key features of ExpertBox? ExpertBox offers appointment scheduling, calendar sync, and calendar management for booking and coordination, plus client portal and self-service portal access. It also includes telemedicine, video conferencing, chat/messaging, and screen sharing for remote sessions, along with billing & invoicing, electronic payments, document management, and patient records management. Getting Started and Support ### What training and onboarding options does ExpertBox offer? ExpertBox provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does ExpertBox offer? ExpertBox provides email/help desk support, a knowledge base, and chat. These channels give users direct contact and self-service help for common questions. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,869 Mental Health reviews Capterra reviewers highlight these as the features buyers care about most when choosing mental health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) ExpertBox supports **HIPAA Compliant**, which is important for protecting sensitive client information and meeting privacy requirements. However, it does not include **Charting** or **EMR/EHR**. Instead, it offers other features that reviewers also value, including **Appointment Scheduling** (**55%**), **Document Management** (**51%**), and **Calendar Management** (**50%**). These features help mental health practices stay organized, manage records, and coordinate sessions more efficiently, providing teams with practical tools to handle daily administrative work. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services ExpertBox 49 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Event Scheduling: Plan an event's time and location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HD Audio/Video: High-definition audio and/or video capabilities - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Scheduling: Track and organize online shifts - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $29.95 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LF Linda F. Chief Operating Oficer Human Resources ### " Streamlined Healthcare Management with ExpertBox: A Collaborative Journey with SweetRush" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 25, 2023 My experience with ExpertBox was overwhelmingly positive. Their seamless integration of various management aspects for mental health and medical practices greatly improved our operational efficiency. From HIPAA compliance to patient engagement features, ExpertBox catered well to our needs. Pros 1\. ExpertBox covered many aspects, making it a comprehensive choice.2. Its user-friendly features sped up our work.3. Reminders and communication tools improved patient satisfaction.4. ExpertBox's focus on privacy and secure data impressed us. Cons I dont think there's any disadvantages , as they exceeded our expectations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.