# Starnik Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Starnik Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/20920/UtilityTrakR --- # Starnik Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Starnik ## What is Starnik? We are on a mission to make utility operation effortless. We provide a comprehensive Cloud platform that incorporates CIS- Billing, self-serve customer portal with real-time payments, mobile field service, inspections, asset- inventory management, mass communication (text, email and phone), IVR, and MDM for AMI, all with one single source of truth. On the cloud since 2003. Our fanatical support team has won customers' accolades. StarnikPay provides real time payment solutions. call us demo. ## What is Starnik used for? [Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Starnik alternatives Highest Rated [4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/20920/UtilityTrakR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Automatic Backup Data is backed up automatically to prevent data loss Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions Customizable Reports Alter the layout and content of reports Forecasting Form predictions based on past and present data/trends Starnik 24 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Data is backed up automatically to prevent data loss Create, manage, and send invoices or bills to customers Store and organize information about customers and previous interactions Alter the layout and content of reports Utility billing for electricity Utility billing for natural gas Utility billing for trash/garbage Utility billing for water Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Observe and track the demand, usage, progress or quality of a system, product, or user Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Charge fees or cut off service due to late/missing customer payments Track/optimize rates in relation to usage Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Creating, assign, and track jobs and/or tasks for work orders A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $1.00 Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JF Joey F. President Utilities ### "Excellent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2016 I have been using Starnik Systems as my software provider here at Metro Metering Solutions Inc for over 4 years. The customer service has been excellent. The software has been a great value to my company and has helped us become a top utility sub meter billing provider in Atlanta Georgia. Pros Customer Service has been great and the ability to integrate the software with our customers. Cons None Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2016 Thank you Joey! JL Jessica L. Founder & President ### "FIVE STAR Features & Benefits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2016 Since 2009, Starnik has evolved their platform to continually create ways to save time, money and hassle for their clients. Starnik's approach to new release updates insures that I am staying ahead of my peers and maximizing every minute of the day- allowing me to focus on other important issues we face daily. Their live customer service team creates the rapid response that I can then pass onto my clients - no frustrating maze of phone prompts - no we will get back to you in three to five business days- just clear, concise help when you need it the most. Pros The software is complete, rigorous, customizable and adaptable in a way that I can approach other markets with confidence. Put simply, I do not have to concern myself on whether or not "we can provide a unique billing service" the solution is generally already there, waiting for me to utilize the feature. Cons Initially, the software was heavily layered. Over the last several years, the program has become easier to navigate and find what I am looking for with ease. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Liliana R. Revenue Officer Government Administration ### "Starnik survey 2016" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2016 I've been using Starnik for the pass 3 years and it's easy to work with and very helpful in keeping the City of Calexico up to date. Pros Starnik staff are very helpful, great customer service, friendly, reliable and efficient Cons None Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Amber H. Queen of Billing/Sales ### "Best Utility Software Available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 27, 2016 My company has been using this software since 2012 to operate utility billing services for our clients. My experience with this software and the team behind it is nothing but positive. The customer service is impeccable! Anytime you need assistance with ANYTHING, the support team is there to assist. Their response time and urgency to resolve any issue is at the highest quality. One big factor for our business to operate effectively is using a software that functions 100% of the time without interruption. In the years we have been using this software, there is not one single time the software was buggy or was not functioning. This software can do so much more than just utility billing services and has allowed our company to expand our client base in ways we could not imagine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM jennifer m. vice president ### "Been using for approximately 8 years, very pleased!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 27, 2016 excellent team/staff that works WITH you! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EE Elyse E. Utility Billing Services ### "Starnik has been a great asset to us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 23, 2016 Southern Utility Billing Services has been using Starnik for 3 years. They have enabled us to expedite our water billing process for 26,000 units a month. Starnik has also created custom billing reports for us that help make it easier to keep track of our billing and usage history. Starnik has great customer service and they have knowledgeable technicians that are very helpful. The software is user friendly and if you need help learning the system they are always just a phone call away and willing to help you. Starnik is very professional, calls you by name, and makes your issue a priority. I would definitely recommend Starnik to other utility billing companies!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2016 Thank you so much Elyse!! We appreciate your review in Capterra. Thank you again. SF Sue F. Billing Associate ### "MADE ME LOOK LIKE A ROCK STAR!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 19, 2016 The old antiquated system we were using made my job a nightmare. This product provided ease of use, outstanding reports and made my job so much easier. I love it. The most amazing thing is weekly updates and the staff are the most helpful, patient and knowledgeable. If I have suggestion, they listen and take the lead not just on my suggestion, but making the product Better! Don't ask me to change, EVER. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2016 Thank you very much Sue!!! We at Starnik appreciate your review at Capterra. Thank you again. JD Jennifer D. Accountant ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 19, 2016 The software was easy to learn and its easy to use. This software can do anything when it comes to utility billing and convergent billing. The invoices are easy to read. You can choose from a large number of invoice templates. There is always someone to help when you call and customer support is always friendly and knowledgeable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2016 Thank you Jennifer for your review. We at Starnik appreciate it very much. Starnik [View all Reviews](https://www.capterra.com/p/20920/UtilityTrakR/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)