# Ray Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ray Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/209302/RAY

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# 

 Ray Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ray

## What is Ray?

Ray by Practo is a powerful practice management software for clinics. It helps improve appointment management, simplifying EMR/EHR management, enhancing patient experience, improving patient engagement and digitising all operations at the clinic including medical bills/invoices, analytical reports, SMS alerts and more.

## What is Ray used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ray?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.practo.com/&name=Ray)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ray

4.0 (8)

VS.

[4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.5 (614)

Value For Money

3.9 (7)

Value For Money

4.3 (555)

Customer Service

3.8 (8)

Customer Service

4.2 (581)

## Ray alternatives

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (614)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140062/Pabau-CRM/)

Highest Rated

[DocVilla](https://www.capterra.com/p/203619/DocVilla/)

[5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203619/DocVilla/)

[View all alternatives](https://www.capterra.com/p/167778/Ray/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Medical Billing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Patient Intake

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Patients can register for appointments in advance online

Patient Records Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Patient Scheduling

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Claims Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

EMR/EHR

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Ray 16 features

Manage various aspects of appointments including booking, rescheduling, canceling

Process of submitting and following up on claims with insurance companies

Transmit prescriptions to pharmacies electronically

Create and securely store digital patient records

Checking eligibility of patients for different insurance claims

Track and manage inventory levels to maintain proper supply

Manage billing and payments for a healthcare provider

Supports practices with multiple healthcare professionals

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Timed notification for any upcoming task, deadline, appointment, or activity

Get Advice

We can help you find the software with the features you need.

Features

4.1 (8)

4.1

Based on 8 reviews

## Pricing

Value for money

3.9 (7)

Free Trial

Basic

$15.00

Per User,Per Month

Value for money

3.9 (7)

3.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (8)

3.8

Based on 8 reviews

## User reviews

Overall rating

4.0

Based on 8 reviews

Filter by rating

5(3)

4(2)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Avinash B.

Chief Dentist

Hospital & Health Care

### "Good Software expensive though "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

March 25, 2024

Pros

Easy to use. Good esthetics. Prescription module is good

Cons

It is on a expensive side. Not sure about WhatsApp integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vaibhav G.

Clinic Admin

Hospital & Health Care

### "Easy to use system"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 18, 2022

Pros

Easy to use system, Intituite UI, Easy for appoitnment booking, EMR.

Cons

Limited features, No whatsapp integration, cost is higher for basic features.

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Karan s.

Dental surgeon

Health, Wellness and Fitness

### "Good software with an easy user interference"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 4, 2022

Good and easy

Pros

Software is easy to use and has a streamlined user interface

Cons

Data was not safe on the cloud and there were questions on the safety of patient data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Samir A.

Director

Hospital & Health Care

### "Waste of Time and money"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 22, 2021

Terrible experience

Pros

Only an expensive appointment msg sending software..no major benefits

Cons

Data leakage to corporate chains Expensive No major features Hidden charges for featuring on 1st page like reach etc

Reasons for choosing Ray

Biggest mistake.Wont repeat or recommend anyone to choose this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VA

Vijay A.

Business Head

Health, Wellness and Fitness

### "Good Product, Simple to Use and Value for Money"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 26, 2019

Overall i was really satisfied with the product. It does a good job with its target audience.

Pros

I loved the simplicity of the product. It has limited features, Good Reporting which is just perfect for any small business with 1-2 person running the show and looking to manage their patients and clinic.

Cons

The only challenge i faced was i wanted to exploit technology and use a much more powerful tool which can help drive sales and a lot of marketing features and reports which wasn't available in this tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

PURNENDU D.

IT HEAD

Health, Wellness and Fitness

### "Best Clinic Management Software - Ray Practo."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 20, 2019

Patient medical history, prescription, treatment plan was great features. Accounting was easy.

Pros

Very user friendly, Updated as per need/requirements.

Cons

Tab was useless. But it was upgraded. hence no issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Santhosh R.

Test Engineer

Computer Software

### "For Healthy Life"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2019

Pros

Practo can help to Book an appointment with good rated doctors, we can check the nearby availability doctors easily. We can also Order the medicines, also we can know about medicines and also book an appointment for health check-up & tests.

Cons

It is a very good tool for our health, I recommended this for everyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mitul K.

QA Engineer

Computer Software

### "Clinical data at one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2018

Pros

This software helps to maintain clinical data at a single place. Multiple users can use it. Easy ti book appointments Easy to check and enter patients dat Pictures can be uploaded Bills can be generated Medicines name inventory is great, i can search almost all of them. Full prescription can be made through it. Payments can be done . Easy to share data with patients over email Promotional messages can be easily sent through it Personalized promotional codes for new offers.

Cons

I haven't seen any con till now it's working great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/167778/Ray/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)