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JAVLN

Reviews of JAVLN

4.4 (7)
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Showing 7 of 7 reviews

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Diana A.
IT Manager
Insurance, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 10, 2024

"Evolving System"

Overall: The system is generally good, though improvements can take longer than expected, and resources for enhancements are limited. For such a large application, the configuration process remains too manual.

Pros: First The Team that works for the business. is very intuitive for the user and makes some tasks quite easy to address. Has a lot of potential for improvement.

Cons: The system has limitation when changes are required and configuring the system is not practical as should be.

Switched From: SSP Solution
Reasons for Switching to JAVLN: We’re looking for a more advanced application, improved support, and a system that better aligns with our specific needs and operations.

Vendor Response

By Javln on November 18, 2024
Thanks for your honest review! We're glad to hear our team and the system’s intuitive design are making tasks easier for you. We’re also excited that you see potential for future improvements—that’s a big focus for us. Thanks for taking the time for the review.
Arieta N.
Underwriting
Insurance, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 20, 2024

"Javln Great Tool"

Overall: 1. User friendly 2. flexible 3. Great Tool for everyday use Highly recommended.

Pros: It is user friendly and accessible. Its dashboard tabs are easy to pick out. The way it operates is very flexible.

Cons: The least likeable feature Javln offers is, running reports, double processing errors.

Vendor Response

By Javln on November 28, 2024
Thanks for your feedback! We’re pleased you find JAVLN user-friendly and flexible. Thanks for your comment on the reporting feature as we’re always working to improve our platform to reduce errors and enhance performance. Thanks again for your recommendation!
Diana V.
Client Service Officer
Insurance, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
November 10, 2024

"Javln Review"

Overall: Overall, I think JAVLN is a very useful tool and there is still much to be explore in the system, especially for a new user like me.

Pros: It is time efficient, cuts down on manual work and very easy to use with proper training.

Cons: A change in system or mistake made with numbers in the system effects the normal input process.

Vendor Response

By Javln on November 18, 2024
Thanks for the great review! We're glad JAVLN is saving time and making your work easier. We appreciate your comment on how errors can impact input processes — it's helpful for us as we work on user guides. Let us know how you get on as you explore more features!
Richard H.
Underwriter
Insurance, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 21, 2024

"Javln Survey"

Overall: I started in Last year July and since using Javln I found everything so easy in terms of generating reports and track claims.

Pros: I think I like everything starting from creating quote, Issuing Quote, Posting, Registering Claims, Payments and More. The best thing is you can referred Tasks and upload documents in Folder

Cons: It makes it easy for me to capture client loss ratio.

Vendor Response

By Javln on November 28, 2024
Thank you for the fantastic review! We’re excited to hear that JAVLN has made the process of generating reports and tracking claims easier. It’s great to know that features like quoting, claims registration and document management are helping streamline your work. We also appreciate your feedback on capturing client loss ratios – we’re glad to be a part of your success. Thanks for your support!
Martin G.
Senior Claims Consultant
Insurance, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 7, 2024

"Claims Experience on JAVLN"

Overall: From a claim's perspective, it's very user friendly, especially with the reporting's, it's easy for me to access, plus the payment process and the filing set up on JALN.

Pros: I am in the claim department so the I would say the payment process. Very easy to pay claims.

Cons: Duplicate claims registration, that creates extra claim on JAVLN. Should be detected when certain information's are put on.

Vendor Response

By Javln on November 14, 2024
Thanks so much for the fantastic review! We're pleased to hear JAVLN's making claims payments smoother and helping in your day-to-day work. We also appreciate your feedback on duplicate claim registrations. Feedback like yours is essential as we look to improve, so thanks for sharing this. Best regards, The JAVLN Team.
Larrissa W.
Director
Insurance, Self-employed
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 12, 2024

"Javln - Insurance Brokering"

Overall: I have used many different systems in my time and I will certainly say JAVLN is overall a great system, Easy to use with excellent features.

Pros: Easy navigation, visually modern & user friendly.

Cons: The commission & premium screens are messy.

Vendor Response

By Javln on November 19, 2024
Thanks for your review and 9/10 score! We’re love hearing you find JAVLN easy to use, visually and packed with great features. We appreciate your feedback about the commission and premium screens - we are working on making every part of the system as user-friendly as possible.
Andrew G.
Assistant Account Manager
Insurance, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 9, 2023

"Javln Review"

Pros: Easy of the system, put everything in one place.

Cons: Sometimes when an update or change is made to the system, it effects us once the next day when something has changed.

Vendor Response

By Javln on July 27, 2023
Dear Andrew, Thank you for your feedback! We're glad to hear that you find JAVLN easy to use and that you appreciate the fact that it puts everything in one place. With regards to updates, it's unfortunate that you've experienced problems during updates. It is our goal to always minimise change & disruption whilst maximising benefit to our clients during this process and it is an area we are constantly refining. Thank you again for your feedback. We value your input and we're committed to making JAVLN the best it can be. Sincerely, The JAVLN Team