# Bonjoro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bonjoro Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/209377/Bonjoro --- # Bonjoro Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 11, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Bonjoro ## What is Bonjoro? Bonjoro is a video engagement platform that helps businesses build better customer relationships. The software allows users to easily record and send personalized video messages to leads, customers, and partners in order to drive more engagement, get more replies, convert more leads, and collect video testimonials. ## What is Bonjoro used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bonjoro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bonjoro.com/&name=Bonjoro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bonjoro 4.6 (7) VS. [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (4,059) Value For Money 4.4 (7) Value For Money 4.5 (2,861) Customer Service 4.6 (7) Customer Service 4.4 (2,793) ## Bonjoro alternatives Highest Rated [4.8 (474)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209377/Bonjoro/alternatives/) ## Pricing Value for money 4.4 (7) Free Trial Free Version Basic $15.00 Flat Rate,Per Month Value for money 4.4 (7) 4.4 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LK Lilian K. HR Manager Education Management ### "Why Bonjoro Is The Best " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2024 Pros I like the communication management capabilities of Bonjoro It comes with amazing analytics features Cons Bonjoro has served us diligently and no issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Allen E. President Health, Wellness and Fitness ### "Unique Customer Engagement Tool (Video Email)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2024 Pros I love the personalization it allows me to have with my clients and the GUIF when they open their email. Client love receiving these! Cons It is a bit expensive for a basic single template plan so use it wisely. Alternatives considered [BombBomb](https://www.capterra.com/p/117295/BombBomb/) Reasons for choosing Bonjoro cost for bonjoro and at the time was better with a free tier that was more than it is now as far as offered features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sheikh Sumon J. Lead Generation Specialist Information Technology and Services ### "Revolutionary Resources: A Look at Futuristic Tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 11, 2023 In our day and age, appreciation and directness are highly valued. People require confrontation to have their work/questions completed or resolved as soon as possible. And the admiration for good work done or contributions made to improve oneself or others. We can do all of this with the assistance of this extraordinary application. I'm so taken with it that I'm applying it to everyone I need to contact, in a single word, it is remarkable. Pros People are constantly on the lookout for new experiences. With that in mind, we constantly do our best, but not all efforts are rewarded. However, "Bonjoro" has the power to assist us in bringing out the best in ourselves in terms of creativity and potential. We can monitor for changes and provide an official/helpful video to the folks we choose. As a result, we may continue to grow in the way that we choose. Cons People are always looking for the negative aspects of everything, yet we can handle everything we need. The same can be said about this fantastic application. I'm not sure of the disadvantages of the excellent application I've been using for so long, but everything is OK on my end. Switched from [SE Ranking](https://www.capterra.com/p/142169/SE-Ranking/) For taking a leap of faith. It increases our activity with clients and assures our career continuity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Greg A. CEO of CatholicReligionTeacher.com and HappyHealthyandHoly.org Education Management ### "Know, Like, and Trust - in a matter of a minute or less!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Pros Emails and texts are fine. Phone calls and voice messages are better. But VIDEO messages...? SOLID GOLD.Bonjoro offers the chance for my email subscribers to get to know me, like me, and trust me all with just a 30-60 second video. It provides an immediate connection that is as personal as you can get without actually meeting someone for coffee. It's been a game-changer for me! Cons As good as Bonjoro is, it can't force people to open their emails and click on the video to watch it. Because of that, not every video I send is seen, which can at times be frustrating. If Bonjoro had some way of improving open and watch rates (in addition to the setup and all the tips they already offer), I would be overjoyed. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Loom requires more steps to actually send a video to someone. Even with having email templates all set up to make sending messages as quickly as possible, it doesn't compare to the Bonjoro app which sends you a notification, let's you record the video on the spot, and then send the message with your pre-made template all within the matter of a minute (and right from your phone!). Alternatives considered [Loom](https://www.capterra.com/p/191187/Loom/) Reasons for choosing Bonjoro Loom requires more steps to actually send a video to someone. Even with having email templates all set up to make sending messages as quickly as possible, it doesn't compare to the Bonjoro app which sends you a notification, let's you record the video on the spot, and then send the message with your pre-made template all within the matter of a minute (and right from your phone!). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rabika Binte H. Sr. Copywriter Marketing and Advertising ### "A Different Tool for Better Customer Engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 20, 2022 Different style and efficient to use and get help for our service. Its worth trying to see a good result. After all, its always better to treat your clients in new ways. Pros Not only I can record fast videos through it, it gives me options to track the customers, if they opened it and read it or not. Its fun and more engaging to send videos instead of emails to my clients. Can make short videos to thank them to take my service, can greet verbally in special days and can add special offers in short through that video. Its unique in many ways. Cons As its a bit new, couldn't find any cons yet. There should be tutorials for beginners though, so that they can manage this app and be benefited by it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christina L. Graphic Designer Religious Institutions ### "Bonjoro is one of the best decisions we made!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2022 Over all, Bonjoro has dramatically changed our partner communication and relationships for the better and I highly recommend it for all businesses, ministries, and organizations. Pros One thing I love about Bonjoro is how easy it is to use - you don't need to be a techie to get this up and running! It integrates seamlessly with other soft-wares and sends you updates when a new partner has given a donation so that you can send them their own personalized thank-you Bonjoro video. We've received tremendous positive feedback from excited partners who appreciate the personal touch that Bonjoro videos give. As someone who is an over-thinker, I also appreciate that Bonjoro allows you to record multiple video "takes" to review before finally sending the one you're most satisfied with to your partner. Cons The only thing I've noticed that could be fixed is the occasional "bug" that mutes your audio on playback when you review the video you just recorded. This isn't a major issue, and we'll just re-record a video when this happens. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Pieter v. Director Religious Institutions ### "Revolutionized our relationships with customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 When in an organization that mostly builds relationships with customers online, it is crucial to find new ways to connect with them personally. Bonjoro has done this for us, allowing our donors to understand how much we value them, because we can easily send them a video message, saying their name, and thanking them. Pros Bonjoro allows us to connect with our donors in ways that they have rarely experienced before. It makes them feel valued and more likely to support our organization in the future. And best of all, it is easy to integrate with Zapier, so you can queue new Bonjoros to be done automatically. The process is fast and easy. I cannot speak highly enough of what the guys at Bonjoro have done. Cons The Bonjoro mobile app sometimes does not play the audio in the video preview before sending. I am unsure how widespread this issue is. It hasn't been a big problem for us, but I hope they fix it soon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209377/Bonjoro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)