--- title: "numia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about numia Software - reviews, pricing plans, popular comparisons to other Digital Signage products and more." source_url: "https://www.capterra.com/p/209594/DebSign/" page_type: "product" language: "en" --- # numia Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) numia ## What is numia? Numia es un software que ayuda a las organizaciones a integrar los canales de atención para optimizar el viaje de los clientes y que, a través de una atención al cliente ágil y personalizada dentro y fuera de las sucursales las empresas transformen la experiencia del cliente. ## What is numia used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Digital Signage](https://www.capterra.com/digital-signage-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for numia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://numia.co/&name=numia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### numia 4.4 (29) VS. [4.7 (2,915)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (29) Ease Of Use 4.7 (2,891) Value For Money 4.1 (24) Value For Money 4.5 (2,322) Customer Service 4.2 (27) Customer Service 4.5 (2,151) ## numia alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (973)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about numia Overview ### Which roles and teams benefit most from numia? numia is most used by IT teams, systems analysts, and technology managers who need to streamline operations, manage data, and support internal workflows. Project leaders, customer experience and commercial teams, and administrative managers benefit from tracking processes, improving service quality, coordinating requests, and gaining visibility into performance. Answer based on 29 reviews Overview ### What company size and industries is numia built for? numia serves enterprises first, with 48% of reviewers from enterprise companies, and is most used in Banking at 14%. It also fits Small Business at 28% and Midsize Business at 24%, with strong reviewer presence in Insurance at 10% and Utilities at 7%, alongside healthcare, government, telcos, services, and retail. Answer based on 29 reviews Features and Usability ### What are the key features of numia? numia offers automated responses, a chatbot, and natural language processing for conversation handling, plus confirmations/reminders and online booking for scheduling tasks. It also includes survey builder and feedback management, multi-channel data collection and distribution, reporting/analytics, and remote display management with multi-screen support and presentation streaming. Integrations ### Which third-party tools and platforms does numia integrate with? numia integrates with Calidad de Servicio Interno. The available catalog and reviewer data in this prompt list this as the only named integration, so no broader integration count is provided. It connects numia to that platform for adding new functionality from the OSB license. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does numia offer? numia provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for key steps, and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does numia offer? numia provides email/help desk support, a knowledge base, and chat. Users may find help across these channels, but one reviewer noted frustration with the system’s fit for different services and the lack of after-hours help desk coverage for issues outside normal hours. Answer based on 1 reviews ## Features AI summary Based on 10,596 Digital Signage reviews Capterra reviewers highlight these as the features buyers value most when choosing digital signage software: - **Remote Display Management** (**53%** of reviewers rated this feature as critical) - **Playlist Management** (**37%**) - **Multi-Location** (**47%**) numia supports **Remote Display Management**, which gives teams a way to control and update screens from a central place. However, it does not include **Playlist Management** or **Multi-Location**. Instead, it offers **Multi-Screen Support** (**42%**) and **Content Scheduling** (**35%**), which still cover important digital signage needs. These features help businesses coordinate content across displays and plan when messages appear, allowing teams to keep signage current and organized across different viewing environments. Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Content Scheduling Plan to upload and publish specific content on social media platforms, screens etc. Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Media Library Collection of images, videos and other digital content that can be used numia 17 features Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Automated reminders and confirmations for booked appointments and events via text or email Plan to upload and publish specific content on social media platforms, screens etc. Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Collection of images, videos and other digital content that can be used Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Facilitate the display of multimedia content across multiple screens Process and analyze human language in text or audio form Book meetings and appointments through a website or digital platform Remotely schedule and display multimedia content regardless of where you are View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Create and manage surveys Presenter can see and hear participants and vice versa. Get Advice We can help you find the software with the features you need. Features 4.2 (29) 4.2 Based on 29 reviews ## Pricing Value for money 4.1 (24) ### Starting price Free trial available Value for money 4.1 (24) 4.1 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (27) 4.2 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 29 reviews Filter by rating 5(14) 4(13) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MC Mauricio C. Analista TI Transportation/Trucking/Railroad ### "buen software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 28, 2022 buena experiencia fácil de manejar y buen soporte técnico Pros facilidad de usar muy intuitivo y de gran aporte Cons facturación al renovar la factura no fueron claros en los costos de incremento Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Christian P. Lider Técnico Banking ### "Comentarios generales" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 24, 2022 En general bien, creo que hay puntos a mejorar, sobre todo con el roadmap del producto para tener una mejor visibilidad hacia adelante Pros relativamente facil de usar, tiene varias funcionalidades Cons Faltan funcionalidades de administración delegadas en la consola, por ejemplo el alta de usuarios Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HL Hector L. Jefe de TI Information Technology and Services ### "Una solucion de carteleria y turnos decente" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 24, 2022 Tenemos un producto que cumple con su funcion en lineas generales, pero dependemos mucho del proveedor para la configuracion y cuando falla a veces se tarda demasiado en la remediacion Pros La solucion en general funciona bien y realmente no hay algo que pueda destacar como "especial" de la misma Cons El gran problema se da cuando tenemos alguna falla, normalmente no fluye el servicio de soporte como lo esperamos y hemos tenido que esperar meses para algunas remediaciones. La configuracion de la herramienta no es la mas amigable, lleva demasiada parametrizacion . Reasons for choosing numia Inicialmente se compro otro producto, pero como puse arriba la convivencia de ambos nos trajo muchos problemas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Deiniel C. Vp Canales y Tecnologia Banking ### "Buen software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 November 24, 2022 Buena. Pros Es bastante flexible para incorporarle nuevos desarrollos Cons La implementación tardo mucho, no teníamos respuestas claras por parte del equipo de desarrollo, y teníamos que estar escalando para dar con respuestas sobre los tiempos de entrega. Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing numia Relacion Costo beneficio, incorporación de nuevas funcionalidades Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MJ Marcelo Javier Z. Administrador de servidores Renewables & Environment ### "Excelente Servicio " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 19, 2022 Excelente experiencia y satisfecho con el soporte técnico. Pros Funcionalidad , prestaciones, facilidad de uso y muy eficiente. Cons Diseño y debería ser más parametrizable. Reasons for choosing numia Porque tenemos servicio con telefónica. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Angel F. Analista de Sistemas Program Development ### "Reseña Debmedia" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 18, 2022 Un sistema de gestión de atención de clientes que no se adapta a diferentes servicios, en nuestro caso Salud. No posee Mesa de ayuda de guardia por fallos fuera de hora. Pros Pros:-Facilidad de configuraciónEl software es facil de comprender a la hora de configurarlo y dejarlo funcionarlo.-Posibilidad de enviar encuestas.Es posible enviar encuestas a clientes al finalizar tramites por ejemplo.-Posibilidad de modificar el diseño de las pantallas. Cons Contras:-SoporteEl soporte es por correo electrónico y esta funcional de lunes a viernes de 8 a 17hs, si tenes una falla fuera de esa hora o el fin de semana, no obtenes respuesta.-DependienteSi necesitas configurar una pantalla nueva o algún totem, es necesario solicitarlo por correo que agreguen dicha configuración, ya que el sistema no permite agregarlo, por lo tanto si queres realizar la configuración un fin de semana para largarlo el lunes a primera hora, no podes.-UsuariosLos usuarios no tienen la posibilidad de elegir su propia clave de ingreso, por lo que todos los usuarios poseen la misma clave. Ya que la clave la puede cambiar solo quien tenga el modulo de usuarios (cosa que solo los administradores deben tener).-SucursalesNo es sencillo poder vincular sucursales.-ExportarNo tiene opcion de exportar por ejemplo: Usuarios, CRM.-Limpieza del sistemaSi se dan de baja sucursales, estas no se pueden eliminar, tengo 9 sucursales que no se utilizan. -Modulos desactualizados o sin funcionamientoTiene opciones para activar, pero que no funcionan, por ejemplo: conteo de pacientes atendidos por puesto de atención, el contador aparece, pero este no es correcto.-Generación MasivaAl tener que generar puestos para una sucursal de gran tamaño, esto hay que hacerlo individualmente, no posee un sistema de generación masiva.-Personalización e IntegraciónNo es posible.-Error al cambiar de puestos entre sucursales.Se acabo el limite de caracteres para esc Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GD Gabriel D. Jefe de Desarrollo Insurance ### "Buen producto de Administración de Tráfico en Sucursales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 18, 2022 Pros Simple y de fácil implementación. Nos permitió reemplazar un modulo desarrollado ad-hoc, que tenía muchos errores y no era de fácil de mantener Cons La reportería nativa es escasa. Tiene la posibilidad de exportar para construir con BI externos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OR Oscar Rene P. Gerente de Mercadotecnia Food & Beverages ### "Buen software a un precio accesible y con buena atención" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 18, 2022 Muy buena atención de parte de la empresa en la implementación Pros Fácil uso e implementación acompañada de un acompañamiento continuo Cons Podría ser más flexible en la adaptación al clciente Reasons for choosing numia Accesible Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EP Esteban P. Gte Comercial Building Materials ### "Herramienta util para mejorar orden de atencion, priorizacion de clientes y productividad" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 17, 2022 buena Pros Facil de usar, simple para operar por parte del cliente y del equipo de ventas, provee mucha y buena info Cons poca asistencia post venta para mejorar las herramientas del sistema. Con acompañamiento entiendo que podrías tener mucho mejor lectura de los datos del sistema Reasons for choosing numia funcionalidad - costo/beneficio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GA Gustavo Adolfo B. Transport Expert Pharmaceuticals ### "Fila Virtual DEBMEDIA / Bayer de México" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2022 Se ha digitalizado el llamado al personal transportista, ya no es necesario acudir físicamente, adicional se podemos tener estadísticas de tiempos. Pros Facilidad de operación, flexibilidad para adaptarse a nuestras necesidades, intuitivo. Cons Por el momento no hemos encontrado contras. Reasons for choosing numia Por que el producto se adaptó a nuestras necesidades y la atención brindada. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/209594/DebSign/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.