---
title: "Blueink Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Blueink the right Digital Signature solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/209622/BlueInk/reviews/"
page_type: "reviews"
language: "en"
---

Blueink

4.8 (183)

[View alternatives](https://www.capterra.com/p/209622/BlueInk/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 10th, 2026

# Reviews of Blueink

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

TP

Tess P

Accounting TechnicianEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“I am more productive at work because I am getting back my documents signed - and process payments on time. If the documents are rejected I could easily make a correction and send it back to them for their review and approval to pay.“

October 18, 2024

LH

Liby H

DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months.

“So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature.“

February 23, 2026

LC

Lisa C

Travel AdvisorLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I have been using BlueInk for some time now to collect e-signatures from my clients & it is very helpful!“

July 4, 2026

AK

Amy K

Director of SalesHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“I haven't been able to erase some of the contacts created that were incorrect, have changed or are duplicates.“

October 22, 2024

MG

Mary G

Lead Special EducatorEducation Management, 201 - 500 employeesUsed the software for: 1-2 years.

“We have more and more virtual participation from team members in today's work setting and school setting and this product makes getting signatures on forms super easy.“

October 31, 2023

LH

Liby H

DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months.

“Doesn't work as presented and when developers get involve to "fix" an issue - it's worse!“

February 23, 2026

JF

Julie F

School PsychologistEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“This feature has increased my productivity by giving me my time back that was previously spent driving all over town (and to other towns) getting signatures. “

November 7, 2023

ML

Matthew L

OwnerConsumer Services, Self-employedUsed the software for: 1-2 years.

“No ID verification; it doesn't actually work.“

September 17, 2024

## Showing most helpful reviews

Showing 1-25 of 183 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tony S.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Blue is Best"

May 15, 2024

4.0

the overall experience is good. Price, support service and consistency.

Pros

willingness to listen to the customer and improve the product

Cons

There are no outstanding issues at the moment. The communication to signers needs to inform the sender if the recipient did not open the request. At times it is challenging to get the signature request through firewalls.

Reason for choosing Blueink

Price and features, particularly the audit trail.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Switched for better value coupled with support for an audit trail.

Review Source

AK

Amy K.  
Director of Sales  
Hospitality  
Used the software for: 1-2 years

### "Saves time and Paper!"

October 22, 2024

5.0

It's been very positive! Saves me so much more time.

Pros

BlueInk has made my job so much more efficient. I send several contracts a week in my profession and before BlueInk there was a lot of printing and scanning. With our office moving to a less paper/ more digital environment, my department has been able to reduce paper use as well as save so much more time. In addition, I receive the signed contracts back in a much timelier manner. Love it!

Cons

I haven't been able to erase some of the contacts created that were incorrect, have changed or are duplicates.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Blueink

I don't remember the other two companies we considered; however the determining factor was the unlimited number of documents we could send. With the 25 - 100 documents we send a month, the other choices were not cost effective.

Review Source

LH

Liby H.  
Director  
Insurance  
Used the software for: Less than 6 months

### "DO NOT USE BLUEINK"

February 23, 2026

1.0

After sale CS and onboarding is terrible. They take forever to get back to you with fixes and when they notify that the issue is resolved - it's not. The fix is worse than the original issue. Example: Selfie now does not allow for a selfie but must upload a document. UGH!!

Pros

Nothing yet. The upload of a document to turn in to a pdf is straight forward enough but the tab feature does not work correctly. It's all over the place and causes confusion.

Cons

Doesn't work as presented and when developers get involve to "fix" an issue - it's worse! So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

though this had more capabilities but we are now seeking a new vendor as BlueInk is TERRIBLE AND WE HATE IT!

Review Source

LC

Lisa C.  
Travel Advisor  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Highly Recommend BlueInk"

July 4, 2026

5.0

I have been using BlueInk for some time now to collect e-signatures from my clients & it is very helpful!

Pros

Makes my job much easier! Easy to use for myself & straightforward for my clients to use as well. Saves me a lot of time in my business.

Cons

I can't really think of any "cons" to using BlueInk at this time. It's really been nothing but "pros" in my opinion.

Review Source

SG

Susan G.  
Operations Onboarding Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Simply a great e-sign platform"

October 25, 2024

5.0

BlueInk is an excellent tool, easy to use and free from unnecessary complexities. If you're familiar with other major e-sign platforms, it might take a little time to adjust to BlueInk’s interface, but you'll get the hang of it quickly. My team and I are delighted with the service and the fair pricing.

Pros

Easy template setup, support is phenomenal, and the app keeps improving! Reasonably priced plans as well.

Cons

I am completely satisfied with the app. The BluInk team keeps improving the e-sign but keeps it simple.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

we were too small for them and they were too expensive for us as well as horrible support

Review Source

AH

Anne H.  
Payroll  
Automotive  
Used the software for: 1-2 years

### "Blueink Rocks!"

October 18, 2024

5.0

I think Blueink is a great electronic signing tool. It serves all of our needs!

Pros

I love the simplicity of Blueink; the system is very intuitive and user friendly. Using Blueink has really helped facilitate our business processes. And the price is much less than the competition, which is another plus.

Cons

I can't really think of any drawbacks to Blueink.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Blueink

Blueink had all the features of the other products but at a much reduced cost

Review Source

TP

Tess P.  
Accounting Technician  
Education Management  
Used the software for: 1-2 years

### "Friendly user"

October 18, 2024

5.0

Productive and efficient. I am more productive at work because I am getting back my documents signed - and process payments on time. If the documents are rejected I could easily make a correction and send it back to them for their review and approval to pay.

Pros

Friendly user. It's so easy to send and getting back the reports and documents such as signed documents, rejected documents and other stuff.

Cons

There's nothing I can think of it. All of the features of BlueInk are very useful.

Review Source

JW

JACQUELINE W.  
School Counselor  
Education Management  
Used the software for: 1-2 years

### "Blueink saves time and delivers quickly"

October 23, 2024

5.0

It has really helped me to get documents back quicker from the parents of the students that I work with for legal documentation at school. I have also used Blueink personally when buying a home to sign and send documents to the closing office.

Pros

The ease of being able to get signatures from clients.

Cons

There is nothing that I dislike about Blueink.

Review Source

DR

Daysi R.  
recruiter  
Human Resources  
Used the software for: 1-2 years

### "a 10/ 10 service tool"

October 16, 2024

5.0

My overall experience with Blueink is great. It has made my field so much easier in terms of sending employees the appropriate documents.

Pros

Blueink is a great way to send forms and applications to people around different regions. It is the best way to connect and to ensure the onboarding process runs smoothly.

Cons

One thing that I dislike is that it can be slow at times.

Review Source

JS

Janita S.  
Special Education Teacher  
Education Management  
Used the software for: Less than 6 months

### "Special Ed Lead"

October 14, 2024

5.0

I have really enjoyed using it. It's allowed me to be more proficient at my job.

Pros

I love being able to immediately send and receive documents.

Cons

It takes time to create templates, wish you could just scan and highlight fields to fill.

Review Source

JC

Jeffrey C.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Use BlueInk "

March 7, 2024

5.0

Pros

Ease of set up with customer support; ease of use once set up. Ease to send out knowing it is secure and I can monitor who has signed documents and who has not.

Cons

Nothing. I have really found the product that I will be using for years to come.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Blueink

Ease of use and cost were the main factors in my decision

Review Source

Response from BlueInk Technologies

April 17, 2024

Thank you for taking the time to leave us a review, Jeffrey. We truly value your feedback!

MF

Misty F.  
Inclusion Facilitator  
Education Management  
Used the software for: 6-12 months

### "Inclusion Facilitator"

October 22, 2024

5.0

I have had a positive experience so far with blueink

Pros

How easy it is to use. I love that I can send a document while in a meeting.

Cons

The cost. I have heard that there a free sites available

Review Source

LP

Lori P.  
Recruitment Manager  
Consumer Services  
Used the software for: 6-12 months

### "Amazing Product, Easy to Use, Just What We Needed!"

October 31, 2023

5.0

So far, things have been smooth. Any questions we have were answered in a timely manner. The entire product is great!

Pros

We love how easy BlueInk is to use! We switched over from another company and had no issues implementing our current workflow with the resources that BlueInk offers. It is quick, secure, and offers everything that we need.

Cons

Two things I would suggest to change are--The ability to reoreder Document Templates so that they are in order of frequency of use (or whatever a person might choose) versus alphabetical.- The ability to delete contracts that went unsigned or were cancelled on our end.

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Lori. We appreciate your feedback!

SH

Steve H.  
Developer  
Internet  
Used the software for: 6-12 months

### "Effortless Document Signing: BlueInk eSignatures Streamlines Business Processe"

July 26, 2023

5.0

Our experience has been great from start to finish. Adoption of the product has been easy for everyone and we will continue using it. I would encourage others to start using Blueink right away!

Pros

As an actual user of BlueInk eSignatures, I cannot praise this software enough! It has truly revolutionized how we handle document signing in our company. The user interface is so intuitive and easy to navigate that even the least tech-savvy members of our team have adapted quickly. Creating and sending out documents for signature is a breeze, saving us precious time and resources. What sets BlueInk apart is the top-notch security features, giving us peace of mind that our transactions are protected. We love how seamlessly it integrates with our existing tools like Google Drive and Salesforce, making our workflow even smoother. Whenever we've had questions, their customer support team has been nothing short of outstanding. BlueInk eSignatures has been a game-changer for us, and I can't recommend it enough to any business in need of a reliable and efficient e-signature solution!

Cons

BlueInk eSignatures has no cons; in my experience it's a flawless solution for seamless and secure document signing.

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Steve. We appreciate your feedback!

LS

Leslin S.  
ADMinistratr  
Computer & Network Security  
Used the software for: I used a free trial

### "Leslin Silverio Review"

September 26, 2024

5.0

Pros

easy to use the portal panel and color are good

Cons

frendly panel easy way to use and very fast to customer

Review Source

CW

Callan W.  
Executive Director of Student Services  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great for Educators"

August 10, 2023

5.0

Amazing. BlueInk has changed how we do business -especially for educational documents that require parent signature. It saves time and ensures that everyone who needs to sign the document does.

Pros

This product is so easy to use and the fact that multiple people can sign at the same time makes it very functional in the world of education.

Cons

The only thing I don't like (and I actually think it is an email account issue) is that if I receive multiple items to sign they come stacked up in one email and it is hard to keep track of the documents and I worry that I missed one.

Reason for choosing Blueink

Ease of use, the fact that multiple could sign at once and it was not in a certain order, and price.

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Callan. We appreciate your feedback!

RG

Rhoda G.  
ESE Director  
Education Management  
Used the software for: 2+ years

### "BlueInk is incredible!"

June 5, 2023

5.0

When we needed to have virtual meetings and to send an receive signatures on required documents, BlueInk was our answer. It has only improved and innovated since that time.

Pros

The ability to send documents to both text (SMS) and email has been a gamechanger.

Cons

BlueInk has continued to upgrade and innovate - I have had no "cons" at all.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Blueink

The ablility to send to (SMS).

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Rhoda. We appreciate your feedback!

AM

Albert M.  
Manager  
Construction  
Used the software for: I used a free trial

### "Blue Ink Documentation"

October 13, 2024

5.0

I was satisfied with the Blue Ink services

Pros

How easy is it to navigate through the document, very easy to see where to sign and initial

Cons

all is good, I found nothing to dislike, it was very simple to read and go by the instructions requested by the sender.

Review Source

BJ

Bryan J.  
Regional Director AL & OK  
Real Estate  
Used the software for: 1-2 years

### "We love BlueInk! They are the new industry standard!"

May 13, 2022

5.0

We love it and the support. Everyone we work with is excellent and professional.

Pros

It is easy to use and quickly becomes one of the most important tools in our business.

Cons

Really there is nothing that we do not like. Customer service is top notch and any issues are resolved quickly.

Reason for choosing Blueink

Better product, Much better support!!!!

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing

Review Source

Response from BlueInk Technologies

May 16, 2022

Bryan, Thank you for the great review and feedback, we appreciate it!

EH

Elaine H.  
Project Manager  
Internet  
Used the software for: Less than 6 months

### "BlueInk Rocks the E-signature world"

August 23, 2022

4.0

Overall, it's been a positive experience. Will continue to process docs efficiently and safely.

Pros

Ease of use was the primary benefit of BlueInk and the fact that you could set up a document for signature in a matter of minutes

Cons

I feel like the notifications can be upgraded to a higher level. 1. Opened or Not Opened 2. Read 3. WIP 4. Signed/complete

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost

Review Source

Response from BlueInk Technologies

August 29, 2022

Hi Elaine, Thank you for the feedback and feature suggestion. I've passed this along to our team for consideration!

CF

Cory F.  
Case Manager  
Education Management  
Used the software for: 1-2 years

### "Simple to Use"

March 18, 2024

5.0

Love it and will continue to use it in my job!!

Pros

I love being able to send a document electronically and get a response almost immediately. Very easy to use.

Cons

At times it is difficult to grab and drag the person you want to sign the document.

Review Source

Response from BlueInk Technologies

April 17, 2024

Thank you for taking the time to leave us a review, Cory. We truly value your feedback!

JH

Julie H.  
Assistant Director of Specialized Learning  
Education Management  
Used the software for: 1-2 years

### "Blue Ink has made a positive impact on our team"

May 30, 2023

5.0

Pros

The electronic signature, reminders sent, and file storage have saved our Evaluation staff lots of time. This time can then be spent with our students instead. The system is user friendly and our parents prefer it over other brands as well.

Cons

none- we have enjoyed all features of BlueInk thus far

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Julie. We appreciate your feedback!

TP

Tan P.  
PHARMACIST IN CHARGE  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great product at an awesome price! "

April 13, 2023

5.0

Great. It was exactly what I was looking for. It is so efficient, quick, and easy to use

Pros

Mobile feature to sign. It is so much faster to send a link and have the patient sign on the spot.

Cons

it should have a notification for when text message bounces back. Ex: non working mobile # or if we are using a land line number

Reason for choosing Blueink

For the text feature

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review, Tan. We appreciate your feedback!

IS

Iman S.  
School Psychologist  
Education Management  
Used the software for: 6-12 months

### "Thank you BlueInk."

August 20, 2024

5.0

I am happy with BlueInk, it has made my job easier.

Pros

BlueInk is very easy to learn and use. It has made my job so much easier and it is fun to use.

Cons

I really cannot think of any at this moment.

Review Source

VR

Verified Reviewer  
Credentialing Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Customer Service"

May 14, 2023

4.0

Pros

I was impressed with the Sales Rep, \[sensitive content hidden\], who took the time to conduct a demo for me and then another for my team. He had great knowledge of the product and recommended a plan that would fit the company's needs.

Cons

I think the verbiage will take a minute to get used to (Bundle, Bundle Template), but other than that I think its a great platform.

Review Source

Response from BlueInk Technologies

November 22, 2023

Thank you for taking the time to leave us a review. We appreciate your feedback!

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