# BlueInk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BlueInk the right Digital Signature solution for you? Explore 181 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209622/BlueInk/reviews --- BlueInk 4.8 (181) [View alternatives](https://www.capterra.com/p/209622/BlueInk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of BlueInk Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews TP Tess P Accounting TechnicianEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “I am more productive at work because I am getting back my documents signed - and process payments on time. If the documents are rejected I could easily make a correction and send it back to them for their review and approval to pay.“ October 18, 2024 LH Liby H DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature.“ February 23, 2026 EW Elizabeth W School CounselorEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “Blue Ink allows me to get signatures turned around very easily for my job. “ September 5, 2024 LH Liby H DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “Doesn't work as presented and when developers get involve to "fix" an issue - it's worse!“ February 23, 2026 KH Kristi H Director of Special EducationEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “I remembered the Free Trial offer I has seen and in less than 5 minutes I had signed up for the trial, scanned and texted my first documet.“ June 26, 2024 AK Amy K Director of SalesHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I haven't been able to erase some of the contacts created that were incorrect, have changed or are duplicates.“ October 22, 2024 MG Mary G Lead Special EducatorEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “We have more and more virtual participation from team members in today's work setting and school setting and this product makes getting signatures on forms super easy.“ October 31, 2023 CM Candice M SHARS CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The only complaint or con may be that sometimes I have to go to my archive folder to find my templates“ August 9, 2024 ## Showing most helpful reviews Showing 1-25 of 181 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tony S. CEO Financial Services Used the software for: 1-2 years ### "Blue is Best" May 15, 2024 4.0 the overall experience is good. Price, support service and consistency. Pros willingness to listen to the customer and improve the product Cons There are no outstanding issues at the moment. The communication to signers needs to inform the sender if the recipient did not open the request. At times it is challenging to get the signature request through firewalls. Reason for choosing BlueInk Price and features, particularly the audit trail. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Switched for better value coupled with support for an audit trail. Review Source AK Amy K. Director of Sales Hospitality Used the software for: 1-2 years ### "Saves time and Paper!" October 22, 2024 5.0 It's been very positive! Saves me so much more time. Pros BlueInk has made my job so much more efficient. I send several contracts a week in my profession and before BlueInk there was a lot of printing and scanning. With our office moving to a less paper/ more digital environment, my department has been able to reduce paper use as well as save so much more time. In addition, I receive the signed contracts back in a much timelier manner. Love it! Cons I haven't been able to erase some of the contacts created that were incorrect, have changed or are duplicates. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing BlueInk I don't remember the other two companies we considered; however the determining factor was the unlimited number of documents we could send. With the 25 - 100 documents we send a month, the other choices were not cost effective. Review Source LH Liby H. Director Insurance Used the software for: Less than 6 months ### "DO NOT USE BLUEINK" February 23, 2026 1.0 After sale CS and onboarding is terrible. They take forever to get back to you with fixes and when they notify that the issue is resolved - it's not. The fix is worse than the original issue. Example: Selfie now does not allow for a selfie but must upload a document. UGH!! Pros Nothing yet. The upload of a document to turn in to a pdf is straight forward enough but the tab feature does not work correctly. It's all over the place and causes confusion. Cons Doesn't work as presented and when developers get involve to "fix" an issue - it's worse! So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) though this had more capabilities but we are now seeking a new vendor as BlueInk is TERRIBLE AND WE HATE IT! Review Source AH Anne H. Payroll Automotive Used the software for: 1-2 years ### "Blueink Rocks!" October 18, 2024 5.0 I think Blueink is a great electronic signing tool. It serves all of our needs! Pros I love the simplicity of Blueink; the system is very intuitive and user friendly. Using Blueink has really helped facilitate our business processes. And the price is much less than the competition, which is another plus. Cons I can't really think of any drawbacks to Blueink. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing BlueInk Blueink had all the features of the other products but at a much reduced cost Review Source SG Susan G. Operations Onboarding Manager Staffing and Recruiting Used the software for: 1-2 years ### "Simply a great e-sign platform" October 25, 2024 5.0 BlueInk is an excellent tool, easy to use and free from unnecessary complexities. If you're familiar with other major e-sign platforms, it might take a little time to adjust to BlueInk’s interface, but you'll get the hang of it quickly. My team and I are delighted with the service and the fair pricing. Pros Easy template setup, support is phenomenal, and the app keeps improving! Reasonably priced plans as well. Cons I am completely satisfied with the app. The BluInk team keeps improving the e-sign but keeps it simple. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) we were too small for them and they were too expensive for us as well as horrible support Review Source JP Joe P. Attorney Law Practice Used the software for: 1-2 years ### "Use it for my legal practice " August 1, 2024 5.0 Great experience. I've never had an issue with a document. It's very useful for many of my clients that have access to cellphones but not computers in getting documents signed. Pros Templates are easy to use and set up. I also like that I can send documents to be signed to a cellphone number. Cons I don't like that I can't name my bundles so that I know what matter the document relates to when I'm notified. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing BlueInk Price, functionality was closer to my needs. Review Source TP Tess P. Accounting Technician Education Management Used the software for: 1-2 years ### "Friendly user" October 18, 2024 5.0 Productive and efficient. I am more productive at work because I am getting back my documents signed - and process payments on time. If the documents are rejected I could easily make a correction and send it back to them for their review and approval to pay. Pros Friendly user. It's so easy to send and getting back the reports and documents such as signed documents, rejected documents and other stuff. Cons There's nothing I can think of it. All of the features of BlueInk are very useful. Review Source JW JACQUELINE W. School Counselor Education Management Used the software for: 1-2 years ### "Blueink saves time and delivers quickly" October 23, 2024 5.0 It has really helped me to get documents back quicker from the parents of the students that I work with for legal documentation at school. I have also used Blueink personally when buying a home to sign and send documents to the closing office. Pros The ease of being able to get signatures from clients. Cons There is nothing that I dislike about Blueink. Review Source DR Daysi R. recruiter Human Resources Used the software for: 1-2 years ### "a 10/ 10 service tool" October 16, 2024 5.0 My overall experience with Blueink is great. It has made my field so much easier in terms of sending employees the appropriate documents. Pros Blueink is a great way to send forms and applications to people around different regions. It is the best way to connect and to ensure the onboarding process runs smoothly. Cons One thing that I dislike is that it can be slow at times. Review Source JS Janita S. Special Education Teacher Education Management Used the software for: Less than 6 months ### "Special Ed Lead" October 14, 2024 5.0 I have really enjoyed using it. It's allowed me to be more proficient at my job. Pros I love being able to immediately send and receive documents. Cons It takes time to create templates, wish you could just scan and highlight fields to fill. Review Source JH Jesse H. Coordinator of Special Services Education Management Used the software for: 1-2 years ### "Excellent Product " May 12, 2022 5.0 My overall experience with Blueink is a satisfying one. Without this program, we would still likely be mailing many of our documents home with pre-stamped return envelopes. This process often would take weeks to receive a signed document back. With Blueink we see results in a day. Pros BlueInk permits us the ability to work more seamlessly as a school district which ensuring we're obtaining the necessary signatures on a daily basis and staying within our mandated timelines. Cons There is no notification via email to the initiating user that the parties have completed/signed the document. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing BlueInk BlueInk met our needs while also providing a more financially attractive option. Review Source Response from BlueInk Technologies May 16, 2022 Jesse, Thank you for leaving a review. We have a feature that will give you the ability to get notifications. We will reach out shortly! CB Cindy B. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Does what we need it to do for a reasonable price" August 8, 2023 5.0 We are saving a lot of administrative time using BlueInk for the execution of our contracts and other documents. Our signers appreciate it as well as it saves them time and effort. BlueInk works as well as the more familiar brand of digital signature software out there and it costs much less. We are a small nonprofit with a small budget and are very pleased with the BlueInk features and pricing. Pros The product is very easy to use. The customer service has been great when we do have a question about a feature, but for the most part the software is intuitive and does not require a big learning curve. Cons The only feature we have found difficult for signers to use is the authentication piece. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing BlueInk BlueInk offered the features we needed at an affordable cost. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Cindy. We appreciate your feedback! DM Dawn M. Lettings Manager Real Estate Used the software for: 2+ years ### "Great product and service. " May 23, 2022 5.0 I can get signatures from applicants who live long distances away without any effort or issues whatsoever. It save time and money with at lot less slow in person interactions and problems with people being unavailable during office hours as they can review and sign in their own time in their own homes 24 hours a day. Pros I love how easily this has made signing important documents for everyone so accessible, the help (when rarely needed) has been second to none and speedy. No hanging around for assistance. Keep doing what you are doing so well. Cons I'd like to be able to set my own defaults, like date formats and signature box sizes. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing BlueInk We thought we'd give it a free trial and see how we got on and have never looked back. Review Source Response from BlueInk Technologies May 25, 2022 Dawn, Thanks for the great review! JH Julie H. Recruiting Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Forms and letter to sign" August 8, 2023 4.0 The bussiness problem we have solved is sending document in a bundle. With are last company we had to send individual documents which was much more costly. Our ecperience has been great. Pros Very impactful feature is the ease of bundling documents and ease of use. Cons I really at this time am not finding anything with Blueink that I do not like. Alternatives considered [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing BlueInk Ease of use and helpful in all questions that I had. But most of all gave a free trila that I did not have to put in a credit card to try it. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Mostly costs Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Julie. We appreciate your feedback! RF Robin F. Special Education Teacher Education Management Used the software for: 1-2 years ### "Blueink Success" September 17, 2024 5.0 It has been an easy process and very convenient. Pros This program has been so easy to use and it lets me know right away when a team member has signed the document. Cons It took me a few minutes to figure out a few things, and I had to contact customer service which immediately helped! Review Source AM Albert M. Manager Construction Used the software for: I used a free trial ### "Blue Ink Documentation" October 13, 2024 5.0 I was satisfied with the Blue Ink services Pros How easy is it to navigate through the document, very easy to see where to sign and initial Cons all is good, I found nothing to dislike, it was very simple to read and go by the instructions requested by the sender. Review Source JN Jason N. Teacher Higher Education Used the software for: 6-12 months ### "Teacher help" July 23, 2024 5.0 Very helpful for anything and everything that I do. Pros Being able to get things signed from people not at the meeting. Cons nothing really. I like everything about it. Review Source LP Lori P. Recruitment Manager Consumer Services Used the software for: 6-12 months ### "Amazing Product, Easy to Use, Just What We Needed!" October 31, 2023 5.0 So far, things have been smooth. Any questions we have were answered in a timely manner. The entire product is great! Pros We love how easy BlueInk is to use! We switched over from another company and had no issues implementing our current workflow with the resources that BlueInk offers. It is quick, secure, and offers everything that we need. Cons Two things I would suggest to change are--The ability to reoreder Document Templates so that they are in order of frequency of use (or whatever a person might choose) versus alphabetical.- The ability to delete contracts that went unsigned or were cancelled on our end. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Lori. We appreciate your feedback! LT Lakisha T. Owner Insurance Used the software for: 6-12 months ### "Love the ease of use of blue ink" August 16, 2023 5.0 I have had a wonderful overall experience with BlueInk. Keep improving and making sure that the ease of use is still, at the forefront of advancement please. Pros The ease and the level of security that helped me the most Cons The lack of space that was available for saving is what I would like to see increased. Reason for choosing BlueInk I love the customer service. The hands-on approach and the demo was very user friendly, which ultimately lead me to wanting to choose BlueInk. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Lakisha. We appreciate your feedback! SH Steve H. Developer Internet Used the software for: 6-12 months ### "Effortless Document Signing: BlueInk eSignatures Streamlines Business Processe" July 26, 2023 5.0 Our experience has been great from start to finish. Adoption of the product has been easy for everyone and we will continue using it. I would encourage others to start using Blueink right away! Pros As an actual user of BlueInk eSignatures, I cannot praise this software enough! It has truly revolutionized how we handle document signing in our company. The user interface is so intuitive and easy to navigate that even the least tech-savvy members of our team have adapted quickly. Creating and sending out documents for signature is a breeze, saving us precious time and resources. What sets BlueInk apart is the top-notch security features, giving us peace of mind that our transactions are protected. We love how seamlessly it integrates with our existing tools like Google Drive and Salesforce, making our workflow even smoother. Whenever we've had questions, their customer support team has been nothing short of outstanding. BlueInk eSignatures has been a game-changer for us, and I can't recommend it enough to any business in need of a reliable and efficient e-signature solution! Cons BlueInk eSignatures has no cons; in my experience it's a flawless solution for seamless and secure document signing. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Steve. We appreciate your feedback! MS Molly S. Director of Special Services Primary/Secondary Education Used the software for: 1-2 years ### "The best decision we made for the school year." June 21, 2023 5.0 BlueInk has made everyone involved with my department's job a little bit easier. Pros People being able to sign using their mobile phones. The product is the most user friendly of the ones that I have reviewed with different sales people. Cons The only con is that the program does not notify you when all signatures have been obtained. Sometimes we get busy and forget to check ourselves. Reason for choosing BlueInk It has the functions we needed, it's easy to use and BlueInk's price beat the others by so much that it would have been sinfully wasteful with the district's money to choose another program. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Molly. We appreciate your feedback! CW Callan W. Executive Director of Student Services Primary/Secondary Education Used the software for: 2+ years ### "Great for Educators" August 10, 2023 5.0 Amazing. BlueInk has changed how we do business -especially for educational documents that require parent signature. It saves time and ensures that everyone who needs to sign the document does. Pros This product is so easy to use and the fact that multiple people can sign at the same time makes it very functional in the world of education. Cons The only thing I don't like (and I actually think it is an email account issue) is that if I receive multiple items to sign they come stacked up in one email and it is hard to keep track of the documents and I worry that I missed one. Reason for choosing BlueInk Ease of use, the fact that multiple could sign at once and it was not in a certain order, and price. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Callan. We appreciate your feedback! SR Sandra R. Property Management Real Estate Used the software for: 2+ years ### "Do business virtually" August 8, 2023 5.0 We are able to execute contracts easily and fill our units . Our contracts are highly specialized because of offering student housing so customization is key. Pros The features I like most about blue ink are that i can finalize contracts from anywhere and my client can be anywhere. I am not tied to my office and business can move forward 24 hours a day.I like that my template can be created personalized to our needs. I also enjoy the update seminars and that they are distributed online. Cons I joined Blue Ink when it was first starting and creating templates was free by customer service. Recently i called for help building a new template and was told it would be a $150 cost. i was able to figure out creating the template myself but it took some time. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Sandra. We appreciate your feedback! EH Elaine H. Project Manager Internet Used the software for: Less than 6 months ### "BlueInk Rocks the E-signature world" August 23, 2022 4.0 Overall, it's been a positive experience. Will continue to process docs efficiently and safely. Pros Ease of use was the primary benefit of BlueInk and the fact that you could set up a document for signature in a matter of minutes Cons I feel like the notifications can be upgraded to a higher level. 1. Opened or Not Opened 2. Read 3. WIP 4. Signed/complete Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost Review Source Response from BlueInk Technologies August 29, 2022 Hi Elaine, Thank you for the feedback and feature suggestion. I've passed this along to our team for consideration! AB Angelina B. SPED Coordinator Education Management Used the software for: 2+ years ### "Critical for our success" March 7, 2024 5.0 Pros Ease of use and feedback gives us comfort in knowing when our documents are complete. Cons We have not had any negative experiences with BlueInk. Review Source Response from BlueInk Technologies April 17, 2024 Thank you for taking the time to leave us a review, Angelina. We truly value your feedback! Similar Products Featured ## Related categories [Digital Signature](https://www.capterra.com/digital-signature-software/)