--- title: "Blueink Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Blueink the right Digital Signature solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209622/BlueInk/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Blueink 4.8 (189) [View alternatives](https://www.capterra.com/p/209622/BlueInk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Blueink Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews LC Lisa C Travel AdvisorLeisure, Travel & Tourism, 501 - 1,000 employeesUsed the software for: More than 2 years. “I have been using BlueInk for some time now to collect e-signatures from my clients & it is very helpful!“ July 4, 2026 LH Liby H DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature.“ February 23, 2026 TP Tess P Accounting TechnicianEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “I am more productive at work because I am getting back my documents signed - and process payments on time. If the documents are rejected I could easily make a correction and send it back to them for their review and approval to pay.“ October 18, 2024 AK Amy K Director of SalesHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I haven't been able to erase some of the contacts created that were incorrect, have changed or are duplicates.“ October 22, 2024 MG Mary G Lead Special EducatorEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “We have more and more virtual participation from team members in today's work setting and school setting and this product makes getting signatures on forms super easy.“ October 31, 2023 LH Liby H DirectorInsurance, 51 - 200 employeesUsed the software for: Less than 6 months. “Doesn't work as presented and when developers get involve to "fix" an issue - it's worse!“ February 23, 2026 JF Julie F School PsychologistEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “This feature has increased my productivity by giving me my time back that was previously spent driving all over town (and to other towns) getting signatures. “ November 7, 2023 JR James R Procurement ManagerEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Also, the "add field" list does not stay put when you scroll the document. “ March 6, 2024 ## Showing most helpful reviews Showing 1-25 of 189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Holly A B. Autism Life Coach Mental Health Care Used the software for: 1-2 years ### "Reliable, Accurate, Secure and Easy! " September 17, 2026 5.0 Completely satisfied with my experience with Blueink, it is reliable, accurate and secure. It does just what I need to keep my contracts organized and available. Pros Easy and Efficient! BlueInk makes my on-boarding clients so easy. I created a template once and continue to use it with customizations for each client. The documents are already there and ready to go when I am. The emails sent to the clients go out smoothly and I can check on signatures easily in the dashboard. I have been using this for about 6 years now and have no reason to change. It is fast, secure and easy to use. In the beginning when I was setting it up, Customer Support was there to answer my questions. I really didn't need much because the interface is so user friendly. HIGHLY RECOMMEND!! Cons There was a little learning curve about how to set up signers first, then modify documents, then send. But Once it's done, it'd done! Review Source JH Jean H. IT Director Government Administration Used the software for: 1-2 years ### "A cost-effective DocuSign alternative that scales across departments" October 9, 2026 5.0 BlueInk has been a very cost-effective alternative to DocuSign for the City. It handles everything we need for signatures and forms, and it fits well in a multi-department environment. Pros We can assign Bulk Send to specific user groups, so only the teams that need it have it. BlueInk forms can be embedded directly on our website, which makes it easy for the public to complete and sign. Forms can be designed and assigned to specific teams within the platform, and every step of the workflow is tracked. Help is only a click away from inside the app. Cons The form builder can be a bit tricky and requires a learning curve. Once you get familiar with it, building and assigning forms goes much faster. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Blueink It covers DocuSign-level functionality at a lower cost, control over features by team, and forms embedded on your public site. Review Source LH Liby H. Director Insurance Used the software for: Less than 6 months ### "DO NOT USE BLUEINK" February 23, 2026 1.0 After sale CS and onboarding is terrible. They take forever to get back to you with fixes and when they notify that the issue is resolved - it's not. The fix is worse than the original issue. Example: Selfie now does not allow for a selfie but must upload a document. UGH!! Pros Nothing yet. The upload of a document to turn in to a pdf is straight forward enough but the tab feature does not work correctly. It's all over the place and causes confusion. Cons Doesn't work as presented and when developers get involve to "fix" an issue - it's worse! So done waiting for them to fix the tab feature, the selfie feature and the pdf link feature. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) though this had more capabilities but we are now seeking a new vendor as BlueInk is TERRIBLE AND WE HATE IT! Review Source JB Jennifer B. Executive Assistant Education Management Used the software for: Less than 6 months ### "A good move!" October 5, 2026 5.0 It has been a pretty seamless transition from DocuSign! We are glad we made the move. Your pricing and packaging is way better than DocuSign, plus your customer service is better. Pros Customer Service is great! From the initial consultation to signing the agreement, everything has been great. Your platform is very user-friendly and intuitive. Cons Nothing, but it is taking time to learn where things are and get used to a different system. That is a user issue and not a program issue. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost and flexibility of plans. Plus, their customer service wasn't great. Review Source SG Susan G. Operations Onboarding Manager Staffing and Recruiting Used the software for: 1-2 years ### "Simply a great e-sign platform" October 25, 2024 5.0 BlueInk is an excellent tool, easy to use and free from unnecessary complexities. If you're familiar with other major e-sign platforms, it might take a little time to adjust to BlueInk’s interface, but you'll get the hang of it quickly. My team and I are delighted with the service and the fair pricing. Pros Easy template setup, support is phenomenal, and the app keeps improving! Reasonably priced plans as well. Cons I am completely satisfied with the app. The BluInk team keeps improving the e-sign but keeps it simple. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) we were too small for them and they were too expensive for us as well as horrible support Review Source SR Stephanie R. Clinical Account Manager Hospital & Health Care Used the software for: 6-12 months ### "Review from ForteHealth Force" September 10, 2026 4.0 Working with Bluelink has been a great experience so far. We are a fairly new company, and the customer support is always there to help with any kinks. Pros Bluelink is very user friendly and customer support team is very helpful. They always get back with you in a timely manner. Cons No complaints so far. Anytime I've had any small issues I've reached out to customer support and they've always responded within 24 hrs. Review Source LB Lisa B. Secretary Education Management Used the software for: 6-12 months ### "Worth the money!" October 9, 2026 5.0 The customer service is wonderful. Always available when I have a question. There are not many companies I can say that about. Pros Blueink is so easy to use and understand. It makes the convenience of getting signatures so much easier. I have it pulled up on my laptop all the time so I can just click over to see who's still pending for signature and who has replied. So much easier than waiting for the mail. Cons I haven't found anything yet that I don't like. Once I learned how to use it, it was so easy. It's worth it! Review Source LC Lisa C. Travel Advisor Leisure, Travel & Tourism Used the software for: 2+ years ### "Highly Recommend BlueInk" July 4, 2026 5.0 I have been using BlueInk for some time now to collect e-signatures from my clients & it is very helpful! Pros Makes my job much easier! Easy to use for myself & straightforward for my clients to use as well. Saves me a lot of time in my business. Cons I can't really think of any "cons" to using BlueInk at this time. It's really been nothing but "pros" in my opinion. Review Source IC Isaac C. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Atlas Marketing Inc " September 16, 2026 5.0 Blue ink has made it very easy to keep track of my payroll and also sending out documents when bringing on new employees Pros I like how convenient blue ink has made sending documents out to the new people that I onboard also makes it easier to keep track of new people and what docs they need done Cons Nothing too specific to not like about blue ink. it’s made a lot of things easier for me as as a business owner. Review Source SE Sylvia E. ESS Teacher Education Management Used the software for: 6-12 months ### "Awesome Signature Platform" September 9, 2026 5.0 I enjoy having access and the ability to utilize the program, as it makes it easy to acquire quick signatures. Pros the ability to access signatures from parents and parties involved in the educational process. The ability to apply the necessary signature areas and dates easily in relation to other programs. Cons There should be a resend feature or the ability to send a message to the individual that you are requesting a signature from. There could even be an instant reminder. Review Source BV Beth V. Talent Acquisition Administrator Security and Investigations Used the software for: 6-12 months ### "Great Electronic Document Software" June 26, 2024 5.0 I've had very few glitches with Blue Ink and I've submitted thousands of docs for signature. Pros Works quickly and well almost every time. When I have had a very few glitches from time to time, I can chat with tech service immediately to solve my problem. Cons I wish the names for each document were spelled out in each document name. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Ease of operation is key. Pricing is critical. Review Source JC Jeffrey C. Owner Accounting Used the software for: Less than 6 months ### "Use BlueInk " March 7, 2024 5.0 Pros Ease of set up with customer support; ease of use once set up. Ease to send out knowing it is secure and I can monitor who has signed documents and who has not. Cons Nothing. I have really found the product that I will be using for years to come. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Blueink Ease of use and cost were the main factors in my decision Review Source Response from BlueInk Technologies April 17, 2024 Thank you for taking the time to leave us a review, Jeffrey. We truly value your feedback! BJT Bette Jo T. Administrative Assistant Education Management Used the software for: 1-2 years ### "BlueInk for Special Services" August 8, 2023 5.0 Utilizing BlueInk has improved our department greatly! We are able to get necessary paperwork signed quickly and I love how BlueInk sends reminders when the forms are not signed. Also, the customer service has been exceptional! The staff at BlueInk is very responsive and knowledgable. Pros Using BlueInk means our students have access to IEPs and 504 plans much sooner because we do not have to wait for the postal service process. For instance we can send the consent for the initial provision of services via BlueInk and get it signed that very day. When using the USPS, we might wait for months for the paperwork to be returned and things get lost. Cons There are no cons to BlueInk! We have had no issues with the platform. Reason for choosing Blueink The customer service provided by BlueInk was superior to Docusign. BlueInk also has an easier platform to use for those who are not tech savvy. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Bette Jo. We appreciate your feedback! LT Lakisha T. Owner Insurance Used the software for: 6-12 months ### "Love the ease of use of blue ink" August 16, 2023 5.0 I have had a wonderful overall experience with BlueInk. Keep improving and making sure that the ease of use is still, at the forefront of advancement please. Pros The ease and the level of security that helped me the most Cons The lack of space that was available for saving is what I would like to see increased. Reason for choosing Blueink I love the customer service. The hands-on approach and the demo was very user friendly, which ultimately lead me to wanting to choose BlueInk. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Lakisha. We appreciate your feedback! JW JACQUELINE W. School Counselor Education Management Used the software for: 1-2 years ### "Blueink saves time and delivers quickly" October 23, 2024 5.0 It has really helped me to get documents back quicker from the parents of the students that I work with for legal documentation at school. I have also used Blueink personally when buying a home to sign and send documents to the closing office. Pros The ease of being able to get signatures from clients. Cons There is nothing that I dislike about Blueink. Review Source RF Richard F. Sales guy! Environmental Services Used the software for: 2+ years ### "Still a Fan!" August 26, 2022 5.0 You guys have been solid anytime we've needed anything any questions answered they've been there and got them answers for us quickly and timely ! Pros It's easy to use. Easy to train people to use. And fast to get signatures done Cons Well in the beginning it didn't have the type feature for signatures so it made it a little difficult on people to see their name clearly he did not like that! Reason for choosing Blueink Just worked well for our business! Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Local, new and much less expensive. Review Source Response from BlueInk Technologies September 21, 2022 Richard, Thank you for providing such great feedback. We appreciate the review! SS Susie S. Finance Manager Real Estate Used the software for: 2+ years ### "Good Application and frequently improved" April 12, 2023 5.0 Electronic document signatures are a necessity in our business. BlueInk makes it easy to manage and collect signatures for our necessary documents Pros I like the customer service, the ID verification, and the frequent improvements Cons The items I disliked have been corrected and improved Reason for choosing Blueink Cost and customer service Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Initially, it was mainly the cost difference Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Susie. We appreciate your feedback! PK Paige K. Project Management / Financial Control Investment Management Used the software for: Less than 6 months ### "Top Quality, Top Support, Top Integration" July 26, 2023 5.0 We send many documents out that are both legal in nature and important to our ability to move forward with projects. On a few occasions we had to reach out to customer support and the experience was phenomenal. The people are kind, understanding and they get right to fixing the issue without making the problem more frustrating. I actually have started looking forward to working with their customer support team, which is definitely a first! Pros BlueInk was the best decision for our company in terms of pricing for the large volume of documents that our company sends out on a daily basis. The ease of use for our clients that had not yet used BlueInk was especially important, and it seems that the time frame between when the documents were sent, signed and then received back to us was faster than normal. Not sure how you do it BlueInk but our timeframes in-between decreased and we were able to move forward with projects faster than before. Cons Nothing at the moment, but I will get back to you if I find any. Reason for choosing Blueink BlueInk was rated the second to Docusign; which I now feel is selling the company short of how amazing it really is. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) The pricing options were better. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Paige. We appreciate your feedback! KB Kellie B. IEP Coordinator Education Management Used the software for: 2+ years ### "Easy to Use, Saves Time, An Excellent Addition" August 9, 2023 5.0 Pros Special education requires a number of signatures on various documents. Blue Ink has allowed me to ensure I can easily get all the required signatures in a timely manner. This has also allowed us to continue to offer parents the option of not having to come to the school for a meeting, which they have indicated works best for them. Cons This may have been changed since I last needed it, but I do wish there was an option to change from portrait to landscape before sending a document. I've had no other issues that I haven't either been able to easily figure out or explained to me by BlueInk's customer service team. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Kellie. We appreciate your feedback! EH Elaine H. Project Manager Internet Used the software for: Less than 6 months ### "BlueInk Rocks the E-signature world" August 23, 2022 4.0 Overall, it's been a positive experience. Will continue to process docs efficiently and safely. Pros Ease of use was the primary benefit of BlueInk and the fact that you could set up a document for signature in a matter of minutes Cons I feel like the notifications can be upgraded to a higher level. 1. Opened or Not Opened 2. Read 3. WIP 4. Signed/complete Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost Review Source Response from BlueInk Technologies August 29, 2022 Hi Elaine, Thank you for the feedback and feature suggestion. I've passed this along to our team for consideration! Elizabeth B. Director of Special Education Education Management Used the software for: 2+ years ### "Excellent product to obtain quick and easy signatures" August 8, 2023 5.0 I absolutely love this product and use it daily. Pros The feature that you can text message parents for their signatures which comes back so much faster than email. Cons NONE! Everything works perfectly. I am very happy with the program. Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Elizabeth. We appreciate your feedback! JH Julie H. Assistant Director of Specialized Learning Education Management Used the software for: 1-2 years ### "Blue Ink has made a positive impact on our team" May 30, 2023 5.0 Pros The electronic signature, reminders sent, and file storage have saved our Evaluation staff lots of time. This time can then be spent with our students instead. The system is user friendly and our parents prefer it over other brands as well. Cons none- we have enjoyed all features of BlueInk thus far Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Julie. We appreciate your feedback! DR Daysi R. recruiter Human Resources Used the software for: 1-2 years ### "a 10/ 10 service tool" October 16, 2024 5.0 My overall experience with Blueink is great. It has made my field so much easier in terms of sending employees the appropriate documents. Pros Blueink is a great way to send forms and applications to people around different regions. It is the best way to connect and to ensure the onboarding process runs smoothly. Cons One thing that I dislike is that it can be slow at times. Review Source JW Jacob W. Director of Domestic Shipping Logistics and Supply Chain Used the software for: I used a free trial ### "Great software that I didn't know I needed" July 27, 2023 5.0 Pros Being able to electronically sign contracts with my overseas buyers on a secure and easy to use platform was a game changer. Knowing that it was both compliant with US and EU electronic signing laws it was a no brainier! Cons The price point was a little higher than anticipated but the convenience and security are unparalleled Review Source Response from BlueInk Technologies November 22, 2023 Thank you for taking the time to leave us a review, Jacob. We appreciate your feedback! Patrick D. Finanacial Representative Financial Services Used the software for: 1-2 years ### "Docusign who?" December 2, 2020 5.0 Efficient Pros I haven’t come across an electronic signature platform easier to use than Blueink. They were able to help my company and myself become more efficient for a fraction of the price of their competitors. Cons I didn’t have any issues with the software that the customer support couldn’t help me with in a timely fashion. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Customer Support and Pricing Review Source Response from BlueInk Technologies April 22, 2021 Thank you so much for your review, Patrick. We're happy to know you're enjoying BlueInk! Similar Products Featured