--- title: "InterActive Lab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InterActive Lab Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/209628/InterActive-Lab/" page_type: "product" language: "en" --- # InterActive Lab Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) InterActive Lab ## What is InterActive Lab? IAL (Interactive lab) Platform is modular platform which enables labs to manage samples end to end workflow. IAL is a Laboratory information System (LIS / LIMS) which is a web based application system that empowers your testing facility with the ability to improve efficiency, better manage samples and test results, and automate workflows and associated information. The IAL platform is modular with each module to fit in lab operation workflow. IAL is the best solution for managing your molecular diagnostics and genetic testing lab. Secure and HIPAA compliance Works with a wide range of testing systems and high complexity analyzers Interfaces with wide range of healthcare systems. Web-based access, order entry, test scheduling, and results queries Modular, you can choose the modules to fit your custom lab workflow to enhance your operations scalability Customizable Exportable Views through dynamic grid Can be hosted in our cloud or on your servers. Custom Reporting. ## What is InterActive Lab used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InterActive Lab?[Manage this product listing](https://www.g2.com/products/interactive-lab/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InterActive Lab 0.0 VS. [5.0 (3)](https://www.capterra.com/p/275266/QBench/#reviews) Starting Price Contact vendor Starting Price $249 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (49) Value For Money 0.0 (0) Value For Money 4.5 (42) Customer Service 0.0 (0) Customer Service 5.0 (48) ## InterActive Lab alternatives [CloudLIMS](https://www.capterra.com/p/131317/CloudLIMS/) [4.6 (49)](https://www.capterra.com/p/131317/CloudLIMS/reviews/) Starting price $230.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131317/CloudLIMS/) [Di-LIMS](https://www.capterra.com/p/230627/Di-LIMS/) [4.8 (15)](https://www.capterra.com/p/230627/Di-LIMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230627/Di-LIMS/) [TEEXMA for LIMS](https://www.capterra.com/p/10005849/TEEXMA/) [3.9 (12)](https://www.capterra.com/p/10005849/TEEXMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005849/TEEXMA/) [MocDoc LIMS](https://www.capterra.com/p/188380/MocDoc-LIMS/) [4.6 (11)](https://www.capterra.com/p/188380/MocDoc-LIMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188380/MocDoc-LIMS/) ## FAQs about InterActive Lab Features and Usability ### What are the key features of InterActive Lab? InterActive Lab offers workflow management features such as configurable workflow, rules-based workflow, and approval process control, along with role-based permissions and access controls. It also includes document management, sample management, order management, real-time data and reporting, audit trail, barcode printing, electronic signature, and third-party integrations. Integrations ### Which third-party tools and platforms does InterActive Lab integrate with? InterActive Lab integrates with 10 healthcare and laboratory platforms, including Epic, eClinicalWorks, NextGen, CureMD, Kipu, AdvancedMD Billing Services, Azalea Health, Amazing Charts, Clinisys Laboratory Solutions, and XIFIN LIS Anywhere. These integrations cover electronic health records, billing, and laboratory information systems. Getting Started and Support ### What training and onboarding options does InterActive Lab offer? InterActive Lab provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does InterActive Lab offer? InterActive Lab provides Email/Help Desk and Phone Support. With no reviewer feedback available on support experiences, user sentiment on response times, helpfulness, or common issues cannot be stated here. The listed channels are the only confirmed support options for this product. ## Features AI summary Based on 412 Laboratory Information Management System reviews Not all Laboratory Information Management System products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Data Storage Management** (**57%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) InterActive Lab includes **Sample Management**, giving labs a way to track samples accurately throughout their lifecycle. However, it does not include **Data Storage Management** or **Testing/QA Management**. Instead, it offers other important capabilities that reviewers also value, such as **Instrument Management** (**42%**) and **Access Controls/Permissions** (**56%**). These features help labs maintain oversight of equipment and control user access to sensitive information, helping businesses improve traceability, protect data, and keep daily lab work organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Trail A record of all activities within the system, including user access, changes made, etc. InterActive Lab 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Integrations [ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ Azalea Health](https://www.capterra.com/p/123268/Azalea-EHR-RCM/)[ CureMD](https://www.capterra.com/p/98772/CureMD-EHR/)[ AdvancedMD Billing Services](https://www.capterra.com/p/90208/AdvancedBilling/)[ NextGen](https://www.capterra.com/p/144594/NextGen/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.