--- title: "CBS-CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CBS-CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/209648/CBS-CRM/" page_type: "product" language: "en" --- # CBS-CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CBS-CRM ## What is CBS-CRM? CBS-CRM is crafted to streamline customer relationship management, enhancing your ability to connect with and engage customers efficiently. It is ideal for small and medium enterprises looking to improve profitability, efficiency, and growth. CBS-CRM software helps businesses reach their potential customers more effectively and create better marketing campaigns. It provides tools and solutions to help monitor online sales and marketing for small and medium businesses (SMBs) Our CBS-CRM team works cross-functionally to use CRM technology, processes, and data to strengthen customer connections, drive sales, and boost company results. Each CBS-CRM team member contributes uniquely to the CRM initiative's success and the achievement of the organization's strategic objectives. ## What is CBS-CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $11.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CBS-CRM?[Manage this product listing](https://www.g2.com/products/cbs-crm/claim_requests/new?auto=true) ## CBS-CRM Overview Updated August 2026 AI summary CBS-CRM offers small businesses a suite of cloud-based tools for managing customer relationships, sales pipelines, and marketing activities. Key features include contact management, lead qualification, document storage, workflow automation, and task tracking, with optional capabilities such as campaign management and marketing automation. It supports access from web, Mac, and Windows platforms to fit diverse team needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CBS-CRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $11.99 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## CBS-CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about CBS-CRM Overview ### What company size and specific industries is CBS-CRM built for? CBS-CRM is designed for small to mid-sized businesses that need sales and lead generation tools along with email marketing support. The vendor description does not specify any particular industry, so it appears suited to general business use rather than a single sector. Features and Usability ### What are the key features of CBS-CRM? CBS-CRM offers contact management, lead capture, lead management, and lead qualification for sales tracking. It also includes campaign management, email management, email templates, and marketing automation for outreach. Reporting/analytics, forecasting, sales pipeline management, task management, and workflow management support ongoing account and activity tracking. Getting Started and Support ### What training and onboarding options does CBS-CRM offer? CBS-CRM provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does CBS-CRM offer? CBS-CRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available for support topics, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) CBS-CRM includes other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). These features give teams a central place to store contact details, track interactions, and keep customer information organized, helping businesses manage relationships more effectively and support day-to-day sales and service work. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Email Management Manage, store and organize emails within the system or via third-party apps Email Marketing Create and send email blasts/campaigns CBS-CRM 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version STARTER $11.99 Flat Rate,Per Month ADVANCED $22.39 Flat Rate,Per Month PROFESSIONAL $35.99 Flat Rate,Per Month ENTERPRISE $59.91 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.