---
title: "Snagit Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Snagit Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more."
source_url: "https://www.capterra.com/p/209649/Snagit/"
page_type: "product"
language: "en"
---

# 

 Snagit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Snagit

## What is Snagit?

TechSmith Snagit is a powerful screen capture and recording tool that makes it easier than ever to collect and share information. With intuitive editing features and access to a library of templates, anyone can transform simple captures into professional-quality images, GIFs, and videos.

## What is Snagit used for?

[Screen Recording](https://www.capterra.com/screen-recording-software/)

Top alternative

Featured

Overall rating

Based on 501 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Pros & cons

Comprehensive annotation capabilities

Extensive feature set

Limited video editing functions

Recurring bugs and reliability concerns

Starting price

$39

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Snagit?[Manage this product listing](https://www.g2.com/products/snagit/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Snagit

4.7 (501)

VS.

[4.7 (24,199)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$39

Per User, Per Year

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (501)

Ease Of Use

4.6 (11,130)

Value For Money

4.6 (419)

Value For Money

4.5 (6,850)

Customer Service

4.4 (294)

Customer Service

4.4 (6,604)

## Snagit alternatives

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,153)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

[4.7 (1,075)](https://www.capterra.com/p/164144/OBS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164144/OBS/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,675)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

[4.5 (453)](https://www.capterra.com/p/203013/Camtasia/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203013/Camtasia/)

[View all alternatives](https://www.capterra.com/p/209649/Snagit/alternatives/)

## FAQs about Snagit

Overview

### What problems does Snagit solve?

Snagit solves slow, unclear visual communication by letting teams capture scrolling pages, annotate screenshots, blur sensitive details, extract on-screen text, and share polished images or videos fast. Support agents, technical writers, trainers, product managers, developers, and educators use it to reduce back-and-forth in documentation, bug reporting, tutorials, and client guidance.

Answer based on 198 reviews

Overview

### Which roles and teams benefit most from Snagit?

Snagit is most used by business owners, executives, consultants, and project leads who need fast visual communication. IT teams, software engineers, and developers use it to document issues and explain workflows, while marketers, web professionals, technical writers, and trainers create annotated screenshots, tutorials, and presentation-ready visuals.

Answer based on 501 reviews

Overview

### What company size and industries is Snagit built for?

Snagit is built primarily for small businesses, which make up 68% of reviewers, with strongest use in Information Technology and Services at 16%. It also serves enterprises at 20% and midsize businesses at 12%, with additional adoption in Computer Software at 8% and Marketing and Advertising at 4% for screen recording.

Answer based on 501 reviews

Features and Usability

### What are the key features of Snagit?

Snagit includes core screen capture and screen recording tools, with popular options for scrolling capture, multi-screen recording, and text capture. Reviewers also focus on image editing and annotations such as arrows, callouts, blur, and step numbers. A differentiating feature is the capture library for saving, organizing, and reusing past screenshots and videos.

Answer based on 294 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Snagit starts at $39/user/year for the Individual plan, while the Business plan costs 48/user/year, and a free trial is available. Reviewers often call it affordable and good value, though some say pricing feels high for occasional use and note extra-cost graphics or assets.

Answer based on 47 reviews

Integrations

### Which third-party tools and platforms does Snagit integrate with?

Snagit integrates with Camtasia most often, alongside Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe Photoshop, Slack, and Canva. Reviewer mentions also point to use with Articulate 360, Box, Audacity, Epic, Captivate, and Otter.ai, covering Microsoft apps, design tools, communication, storage, and e-learning workflows.

Answer based on 83 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Snagit?

Snagit is generally easy to onboard, with many teams starting to use core capture, annotation, and recording features right away. Training is supported through webinars, videos, and documentation. Nontechnical users and beginners often ramp up quickly, while teams adopting advanced workflows, UI changes, or customized setups may need more time.

Answer based on 88 reviews

Getting Started and Support

### What customer support options does Snagit offer, and how do users rate the experience?

Snagit offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful for setup, performance, and Mac issues, with several positive experiences. Some reviews, however, report weak follow-through on harder technical problems, unanswered tickets, and inconsistent help for long-running bugs.

Answer based on 33 reviews

Screen capture

### How well does Snagit handle screen capture and recording?

Snagit makes screen capture fast and easy for documentation, training, and support work. Many consultants, IT teams, and trainers like its scrolling capture, annotations, built-in editor, and quick video recording. Some users mention lag, occasional editor handoff issues, and limits when resizing or managing older captures.

Answer based on 294 reviews

## Who uses Snagit?

Based on Capterra reviews from the past 3 years

## Pros and Cons

Comprehensive annotation capabilities

96% positive reviews out of 68

Most reviewers describe annotation as intuitive, enabling quick, clear communication with arrows, highlights, and callouts.

Shai E.

Designer, 1 employee.

"Snagit makes it really easy to edit screen captures, annotate them and highlight features in question"

Limited video editing functions

38% negative reviews out of 66

Some reviewers indicate video and image editing lacks advanced tools, making complex edits and sharing challenging.

Zac T.

IT Systems Administrator, 201 - 500 employees.

"Sometimes the video editor can be slow and lagging, and I've had the entire application (capture tool and editor) crash when creating videos."

Extensive feature set

94% positive reviews out of 33

Most reviewers appreciate the wide range of features, supporting varied tasks without overwhelming the user experience.

Recurring bugs and reliability concerns

76% negative reviews out of 34

Most reviewers report bugs and issues disrupt workflow, with inconsistent performance and slow support responses.

Anonymous User

Area Developer, 51 - 200 employees.

"You send in a trouble ticket and it's never answered, you send in debug files they want, crickets."

Efficient documentation workflow tool

97% positive reviews out of 31

Most reviewers indicate documentation creation is streamlined, saving time on tutorials, guides, and training materials.

Edwin J.

IT Systems Engineer, 201 - 500 employees.

"The tools allow us greater ease in creating troubleshooting, technical, and training documentation."

## Features

AI summary

Based on 3,247 Screen Recording reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating screen recording software:

-   **Chat/Messaging** (**80%** of reviewers rated this feature as critical)
-   **Communication Management** (**68%**)
-   **Two-Way Audio & Video** (**75%**)

Snagit focuses on other capabilities that reviewers also consider important, including **Screen Capture** (**58%**). This feature helps teams record and share visual information clearly, making it easier to document workflows, explain issues, and create training materials for internal and customer-facing use.

Screen Capture

4.8 (406)

88.42% of 406 reviewers that rated this feature as important or highly important

Snagit offers flexible screen capturing, letting you grab full screens, regions, or scrolling windows with ease. Users think it’s fast, reliable, and great for documentation, training, and sharing. Many appreciate the editing tools and screenshot library for organizing past captures.

Screen Recording

4.6 (324)

78.70% of 324 reviewers that rated this feature as important or highly important

You get the ability to record your screen, select regions, and include audio. Users find it valuable for creating tutorials, troubleshooting, and client communication. Many highlight its ease of use, though some mention occasional crashes and large file sizes as drawbacks.

Annotations

4.6 (194)

84.54% of 194 reviewers that rated this feature as important or highly important

With this capability, you can add arrows, text, highlights, and shapes to images. Reviewers appreciate how annotations clarify communication, enhance documentation, and make instructions clear. Some users wish for more professional drawing tools and a smoother, updated interface.

Audio Capture

4.4 (189)

57.67% of 189 reviewers that rated this feature as important or highly important

Snagit helps you record system and microphone audio during screen recordings. Users say it’s helpful for narration, training, and presentations. Some mention high audio quality, while others report occasional issues with microphones or wish for improved captioning and customization.

File Sharing

4.3 (163)

63.19% of 163 reviewers that rated this feature as important or highly important

This aspect lets you share captures through email, cloud services like Dropbox and Google Drive, or copy directly to the clipboard. Reviewers appreciate the many sharing options and integrations, though some prefer manual sharing and note occasional issues with platforms like Slack.

Video Editing

4.0 (185)

53.51% of 185 reviewers that rated this feature as important or highly important

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Snagit 29 features

### All Features
- Annotations: With this capability, you can add arrows, text, highlights, and shapes to images. Reviewers appreciate how annotations clarify communication, enhance documentation, and make instructions clear. Some users wish for more professional drawing tools and a smoother, updated interface.
- Audio Capture: Snagit helps you record system and microphone audio during screen recordings. Users say it’s helpful for narration, training, and presentations. Some mention high audio quality, while others report occasional issues with microphones or wish for improved captioning and customization.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- File Management: Create, save, and store files
- File Sharing: This aspect lets you share captures through email, cloud services like Dropbox and Google Drive, or copy directly to the clipboard. Reviewers appreciate the many sharing options and integrations, though some prefer manual sharing and note occasional issues with platforms like Slack.
- Image Editing: Edit, touch up, and convert images for publishing
- Multi-Screen Recording: Simultaneously record webcam and screen
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Screen Capture: Snagit offers flexible screen capturing, letting you grab full screens, regions, or scrolling windows with ease. Users think it’s fast, reliable, and great for documentation, training, and sharing. Many appreciate the editing tools and screenshot library for organizing past captures.
- Screen Recording: You get the ability to record your screen, select regions, and include audio. Users find it valuable for creating tutorials, troubleshooting, and client communication. Many highlight its ease of use, though some mention occasional crashes and large file sizes as drawbacks.
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Call Recording: Record and playback video calls
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Features

4.6 (501)

4.6

Based on 501 reviews

## Pricing

Value for money

4.6 (419)

Free Trial

[View pricing plan details](https://www.capterra.com/p/209649/Snagit/pricing/)

Individual

$39.00

Per User,Per Year

Business

$48.00

Per User,Per Year

Value for money

4.6 (419)

4.6

Based on 419 reviews

## Integrations

[

Camtasia](https://www.capterra.com/p/203013/Camtasia/)

## Support, customer service and training options

Customer Service

4.4 (294)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (294)

4.4

Based on 294 reviews

## User reviews

Overall rating

4.7

Based on 501 reviews

Filter by rating

5(394)

4(82)

3(15)

2(6)

1(4)

Mentioned topic

Sorted by most recent

Adam M.

Senior Technical Writer

Information Technology and Services

### "Invaluable tool for annotating screenshots"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2026

I use Snagit to take screenshots of the software my company develops in order to develop it. Snagit is super intuititve and clearly has a great team behind it. They put on webinars to walk thorugh new features. The documentation is great.

Pros

Very intuitive to learn. The annotations are easy to customize and it is easy to get polished results when you do things like apply effects such as faded edges. There are automated features to redact content. Videos are easy to capture instead of images if you want a short clip to send to colleges or post online.

Cons

There are some recurring bugs, at least for me. The launcher often fails to open the editor application. The video clipping tools are a bit tricky to use and adjust in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VP

Vanessa P.

client solutions manager

Information Technology and Services

### "Great product for screenshots and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

Pros

The ease of using it and the many different features and ways you can "snag" a screenshot of something. You can take a scrolling capture. There is also a function to record and edit videos. There are also other features that can be used such as adding icons and text to your captures.

Cons

I don't have anything bad to say about the software. It is a very helpful tool that can be used by anyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jerrid C.

CEO

Computer Software

### "Easy to use and powerful for screenshots, annotations, and quick recordings"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 27, 2026

My overall experience with Snagit has been very positive. In my consulting work, I often need to explain product ideas, document workflows, point out issues, or give feedback to clients quickly and clearly. Text alone is often not enough, and basic screenshot tools do not offer the editing and annotation capabilities I need. Snagit makes it easy to capture exactly what I want, mark it up, and share it in a way that is immediately understandable. The biggest benefit for me is speed. Snagit has helped me create documentation faster, produce training materials more efficiently, and communicate issues or recommendations to clients with less back-and-forth. I also use it for screen recordings, which makes it easier to walk someone through a process instead of writing a long explanation. From a workflow perspective, Snagit improves both clarity and responsiveness. I can turn a question, bug, or idea into a visual explanation in just a few minutes, which helps move client work forward faster and makes my communication more effective overall. While I do have some concerns about pricing and occasional performance issues, the product still delivers enough value that I continue to use it every day.

Pros

What I like best about Snagit is how quickly I can capture, edit, and share visual information without disrupting my workflow. I use it daily in my consulting work for screenshots, annotated images, documentation, training materials, client communication, and quick screen recordings. Its greatest value for me is that it lets me turn an idea, issue, or explanation into a polished visual in just a few minutes. The user interface is one of Snagit’s strongest points. It feels intuitive, so I rarely have to stop and think about where a tool is or how to accomplish something. That matters a lot when I’m moving quickly between client work and internal deliverables. The editing tools strike a great balance between simplicity and capability. They are easy to use, but still much more powerful than built-in screenshot tools. I can quickly add callouts, annotations, highlights, and other visual cues without opening a more complex design application. I also like that Snagit supports screen recording in addition to static screenshots, which makes it more versatile for walkthroughs, demos, and training content. The integration with Camtasia is another advantage, since it gives me a straightforward path from quick captures to more polished video content when I need it. Overall, the biggest workflow benefit is the combination of speed and clarity. Compared with basic screenshot utilities or limited tools like Paint, Snagit helps me create clearer explanations faster. That reduces back-and-forth, improves communication, and makes it easier to show clients exactly what I mean when I’m explaining issues, instructions, or concepts.

Cons

What I dislike most about Snagit is the pricing, especially now that it is more subscription-oriented. As a solo consultant, I pay close attention to software costs, and while I use Snagit enough to justify the expense, the price still feels a bit high for a tool with a fairly focused use case. For someone who only needs occasional screenshots or basic annotations, it may be harder to justify than built-in tools or lower-cost alternatives. I have also experienced occasional performance issues. Most of the time, Snagit works well, but there are moments when it feels slower than it should, which can be frustrating since I use it frequently throughout the day. Because speed is one of the product’s biggest strengths, any slowdown tends to stand out more. These drawbacks have not outweighed the value for me, but they are the main trade-offs in my experience. I still use Snagit daily because the workflow is strong and the editing tools are significantly better than what simpler screenshot utilities offer. Even so, pricing and occasional performance hiccups are the two areas where I think there is the most room for improvement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DN

David N.

IT Operations Manager

Computer Software

### "Amazing screencapturing tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2026

Best screencapturing app out there. Beats any native screencapturing tool for Windows or macOS. The cost for the tool is relevative low for how much function you're getting. I use it everyday and it just works and the editor is so useful and feature rich.

Pros

Super easy to use and love the screen recording and screenshot functionality. It integrates right into your default computer printscreen button/action. The built in screenshot editor after every screenshot is great and allows you to quickly crop or add arrows/shapes/text. The app works smooth and quick. Works well with both Windows and macOS devices. The screen recording function is great as well for guides and instructional videos. It allows you to record audio and video as well. It's also a very low cost for what it provides.

Cons

Not a huge issue but the screencapture app is separate than the screencapture editor app. The two apps run together. Sometimes the Snagit editor doesn't automatically come up after you've taken your screenshot. Worst case, I've had to just uninstall and reinstall Snagit to get it working again. Its rare but sometimes does happen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

RN

Hospital & Health Care

### "Love SnagIt!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 21, 2026

Pros

The SnagIt Editor is my jam! I love that it automatically pops up and I can make edits to my screenshots easily.

Cons

It seems to crash quite frequently. I find myself needing to restart my computer at times when it will not open or it glitches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sr. Manager, Customer Support

Information Technology and Services

### "A Must-Have Tool for Clear Documentation and Training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

My overall experience with Snagit has been extremely positive. It has become an essential part of how I create documentation, training materials, and internal knowledge base content. Instead of writing long instructions, I can capture a screenshot, add annotations, or record a short video to show exactly what someone needs to do. This saves time, reduces confusion, and improves communication across teams. Customer support and training workflows especially benefit from having clear visual guidance. Snagit makes that process fast and consistent. For anyone who regularly creates documentation, tutorials, or support materials, it’s an incredibly valuable tool.

Pros

Snagit is one of the most useful tools in my daily workflow. It makes it incredibly easy to capture screenshots, record quick videos, and annotate visuals so instructions are clear and easy to follow. The screen capture tools are fast and flexible. I can grab a full screen, a region, or scrolling content in seconds. The built-in editing tools make it easy to add arrows, highlights, text, and callouts that turn a simple screenshot into a clear step-by-step guide. The video capture and editing features are also extremely helpful. I often record short walkthroughs or explanations for teammates and customers. Being able to trim clips, add simple visual cues, and share quickly saves a lot of time compared to writing long explanations. From a security standpoint, I appreciate that the tool runs locally and allows me to control what I capture and share. That matters when working with internal documentation or sensitive systems. Overall, it delivers excellent value for money. It replaces several tools in one package and significantly speeds up documentation, training, and support workflows.

Cons

The video editing features are great for quick clips, but they are still fairly basic compared to dedicated video editing software. For more complex video production, you would still need another tool. The interface also has a lot of features, which can feel a bit overwhelming for new users at first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Marsha N.

Instructional Designer

Insurance

### "Must-have software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

It's useful for show other people what you are referring to on anything that you have on your computer. Quickly allows collaboration with visual cues that you can copy and paste in emails or on PPTX slides. Great training and SOP's

Pros

I have this application on my personal computer and my work computer. I cannot go without it. the Screen capturing and the ability to add rectangles/circles/arrows to draw attention to webpages or other software is so helpful.

Cons

I don't use the video capture aspect since I use Camtasia if I need to edit videos. I wish there was a pin-favorite-stamps area that would be locked to the interface. for example a big red "x" that could be easily added to the screen shot.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

You can't go back to historical images. You can't import images to that application

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Adam K.

Senior Technical Writer

Information Technology and Services

### "Recommended capturing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 13, 2025

I am a regular user of Snagit, and find it a very useful tool for capturing content for development of process documents, technical writing and elearning development. It is great how it links to Camtasia which really helps if you need a screen capture taken and added into video projects. I haven't utilised all the tools available, however what I have wanted to achieve so far with captures I have been able to do no problem.

Pros

Fantastic capturing tool for screen shots or even video clips. Has plenty of tools create meaningful and professional content. One key tool is ability to capture scrolling windows as an image. Able to create process documents directly within Snagit with their templates using captured images. Fairly easy to use software great functionality to suit so many needs. Great how it links to other TechSmith tools such as Camtasia. So you can capture a image with Snagit then send it to a open Camtasia project and drop right on your timeline.

Cons

Some little annoyances which could be better to further enhance UX. So if you add a something on your image, say a shape, you add and position the shape. But it doesn't remain selected and you need to re-select the shape to further edit i.e. colour. Be great if you could integrate into MS Teams on slightly older version of Snagit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KF

Kim F.

Ministry Assistant

Religious Institutions

### "Allows privacy when dealing with sensitive information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

Snagit helps me tremendously when I am handling financial matters and other sensitive things; I may not want to share the whole screen with someone but only the part that is relevant to them or their issue.

Pros

I can "snag" information or images from a webpage or other documents and send to someone else without sending the irrelevant parts of the webpage or document.

Cons

I wish that it had the ability to scroll down in order to include things further down that are not shown on the screen rather than being limited to just the current screen view.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Melissa S.

Supervisor

Insurance

### "Supervisor"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 17, 2025

I like the feature of being able to take a visual and copy and paste it elsewhere. The recording feature is generally pretty user friendly, but I do not like that you cannot merge two separate videos.

Pros

I am a supervisor and need to teach and educate my staff on a daily basis. When I am explaining something it makes it so easy to take a quick snag of something to show them the visual of what I am talking about. Additionally I have had to make training videos and this platform makes that easy to do.

Cons

I do not like that you cannot merge two videos together. You need to go through the entire recording. Although you can pause it, it would be ideal to be able to merge several videos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/209649/Snagit/reviews/)

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