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Vector Solutions offers cost-effective eLearning solutions that alleviate the challenges of onboarding, upskilling, and retaining your industrial workforce. Fulfill continuing education requirements, manage license requirements, and provide career pathing for your industrial workforce. Use Vector LMS for Industrial to conduct pre-assessments of new hires to improve onboarding, quickly create customized training plans based on skills gaps, and identify safety risks.
Provider
Vector Solutions
Located In
United States
Foundation
1999
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
In Person, Webinars, Documentation, Live Online, Videos
Support
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
Vector LMS for Industrial is designed for Industrial Workplaces. Close skills gaps, boost production, shorten onboarding time, and ensure training consistency for your Industrial Workforce.
Content Source: Vector LMS for Industrial
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Vector LMS for Industrial Reviews
Pros
Ease of navigation and everyone has been helpful when we have any issue. Resolution time has been good.
I have been involved working with Convergence as one of the pilot GP sites. The application has a nice design, solid performance and I experience great customer service.
The Convergence team is great to work with and they are very helpful and interested in a good user experience.
This LMS is used on over 40 vessels and also for shore-side personnel. Ease of use is amazing and support is great.
Cons
We should really be using the application for all verification and certification but there is considerable churn in our organization so it is difficult to keep up with administrator training.
The report options and report results view has some limitations. Also, the bulk versus individual assignments tool can be confusing.
The design process for new content types and designing overlays is tedious and difficult. Have had to write a book just to use it.
There have been a few items that I should also mention that we are not fond of. Your courses do not have functionality that allows the user to retake only the questions that they have missed on test.
"When I took over as LMS administrator, I had no one to train me. Your awesome support team helped!"
Overall: I can make bulk assignments to large teams in less than a minute (with proper set-up).
Pros: I like how easy it is to upload content, pull reports, send reminders, track who's been naught and who's been nice in doing their assignments. Convergence provides a huge variety of training to help us stay current on safety training requirements. But what I REALLY like most about this software is the people; the support team has the patience of Job and are incredibly helpful. They've even created special software modifications to help me with my special requests.
Cons: I wish it would link quizzes to content I upload so I don't have to look for the quiz that goes with each assignment. I also wish there were fewer steps (example: check an item, move it over to a box, check it again, hit select)
Vendor Response
"The year after launch"
Overall: We have found a way to link all of our branches with the same training. We seldom have to send an instructor to a different state to try to teach them the exact training we rolled out in a corporate facility. It has stream lined training, career paths for our employees and safety. We are even able to send out company videos of the CFO to the masses and everyone feel like they were apart of it, rather than being weeks behind.
Pros: The people behind the product, is the best part. The support line can't be touched by any other in the industry. Answers are at your finger tips or even a quick zoom meeting away. You never feel rushed or as if you are burdening them for help. And the best part is that they listen. You may not say you need something like a filter added in for use but, they really understand what would make it better for the users. I get excited when I see a new feature they have added, it shows they have valued the input their customers have given and made an update.
Cons: The part about the software that I like least is that there are so many directions our company can go with it and I don't have the patience to wait. We like what we see and use and want it all in line for us, now.
"Convergence Review"
Overall: I like the features and functionality that the Convergence LMS has to offer. Specifically the CBT content and the Qualifications that we've created in the system to help supplement our training program. There have been a few items that I should also mention that we are not fond of. Your courses do not have functionality that allows the user to retake only the questions that they have missed on test. I'm also unable to customize the scores on the test myself without asking Convergence to do this function for me. The former company (Pure Safety) we utilized had this capability. Overall I give the system a good rating, but I would request that your content developers consider what I have mentioned above.
Vendor Response
"Food Production Manufacturer in Grand Rapids"
Overall: overall, Convergence has been very easy to use, and very effective in its ability to track self-paced training, and generate reports as requested. It's been everything we've needed in an LMS.
Pros: The biggest advantage Convergence has, in my opinion, is their customer attention and responsiveness. When we first engaged this software, we received very helpful instruction and guidance from the trainer, especially, and then ongoing support from the helpline. Even though there is a 3 hour time difference, the staff was very responsive and available, as needed. We never felt 'left in the dust' to fend for ourselves.
Cons: There are 2 relatively minor items, (which might already be in the works to be improved, based on past experience!). When entering large quantities of items to be selected, the system starts to bog down after about 15 entries - which is easily enough solved by hitting the 'select' button - so this is a minor irritant. The other item which would be helpful would be, when adding records in Credit Wizard, if the selected Activity would 'stick', instead of having to re-search for the activity. Again, these are minor inconveniences - NOT biggies.
"The entire staff is great and always helpful even with the smallest of concerns"
Overall: tracking, entering data from outside sources
Pros: Ease of importing documents and being able to delete users from assignments, especially turning on/off bulk edit.
Cons: Customizing reports to our needs has been a little off. Would like to see more options on the manage users screen for new and existing employees.
Vendor Response
