--- title: "Udemy Business Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Udemy Business Software - reviews, pricing plans, popular comparisons to other Learning Experience Platform products and more." source_url: "https://www.capterra.com/p/209689/Udemy-for-Business/" page_type: "product" language: "en" --- # Udemy Business Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Udemy Business ## What is Udemy Business? Udemy Business is an integrated learning solution that offers engaging on-demand, immersive, and cohort-based learning to help companies build a future-ready workforce, increase employee engagement, and achieve business outcomes. ## What is Udemy Business used for? [Training](https://www.capterra.com/training-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Learning Experience Platform](https://www.capterra.com/learning-experience-platform-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 168 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price ₹24000 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - eLearning Authoring Tools / 2025 - Learning Experience Platform / 2025 - Training / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Udemy Business?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://business.udemy.com&name=Udemy Business) Rating Breakdown 4.5 +− Features4.6 Value for Money4.4 Ease of Use4.7 Customer Service4.3 Rating Breakdown 4.5 Features4.6 Value for Money4.4 Ease of Use4.7 Customer Service4.3 ## Udemy Business Reviewers Verdict Updated September 2026 AI summary - Udemy Business suits organizations seeking flexible, self-paced upskilling and ongoing employee development across diverse topics. - Users most consistently value its wide variety of up-to-date courses, accessible learning formats, and tools for both individual and team training. - It delivers practical value by enabling employees to track progress, learn at their own pace, and address evolving skill needs efficiently. - Buyers should weigh a few practical considerations: some users note limited course customization, occasionally inconsistent interface usability, and less recognized certificates. - Udemy Business fits teams needing accessible, broad learning resources but may not suit buyers prioritizing deeply tailored courses or industry-certified credentials. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Udemy Business 4.5 (168) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price ₹24000 Other, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (168) Ease Of Use 4.7 (320) Value For Money 4.4 (128) Value For Money 4.5 (303) Customer Service 4.3 (113) Customer Service 4.6 (282) ## Udemy Business alternatives [4.6 (360)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (512)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) ## FAQs about Udemy Business Overview ### What problems does Udemy Business solve? Udemy Business helps teams close skill gaps, speed up onboarding, and keep employees current on fast-changing tools like cloud, AI, project management, and leadership. It reduces scheduling conflicts with self-paced, mobile learning and gives managers progress tracking for assigned courses. IT teams, L&D leaders, managers, and remote employees benefit most. Answer based on 130 reviews Overview ### Which roles and teams benefit most from Udemy Business? Udemy Business is most used by technical teams, consultants, HR leaders, and business owners who need structured, self-paced learning. Software engineers, developers, data scientists, and QA teams use it to build technical skills, while HR managers support employee development, and executives upskill teams, strengthen leadership, and close capability gaps. Answer based on 168 reviews Overview ### What company size and industries is Udemy Business built for? Udemy Business is designed for businesses of all sizes, with reviewer use concentrated in small businesses at 52% and Information Technology and Services at 21%. It also serves enterprises at 32% and midsize businesses at 16%, with additional adoption in Computer Software at 10% and Financial Services at 5%. Answer based on 168 reviews Features and Usability ### What are the key features of Udemy Business? Udemy Business includes a large content library of on-demand courses, plus learning paths and course assignment for employee training and onboarding. Core features include self-paced and mobile learning, course certificates, and progress tracking. Differentiating features include skills assessment, recommendations, multi-language content, and reporting analytics for learner activity. Answer based on 94 reviews Pricing ### How much does it cost and what fees or limitations are included? Udemy Business offers a Team plan starting at ₹24000 per year for 2–20 learners, and a free trial is available. Reviewers often call pricing affordable and cost-effective for broad course access, but some say costs feel high for small organizations or only make sense when teams actively use the platform. Answer based on 78 reviews Integrations ### Which third-party tools and platforms does Udemy Business integrate with? Udemy Business integrates with ChatGPT, IntelliJ IDEA, MockFlow, and SAP S/4HANA Cloud, plus over 40 learning, HR, and sales platforms such as Adobe Learning Manager, Cornerstone LMS, Degreed, Docebo, Docker, and Copilot for Sales. The catalog also includes 360Learning, Betterworks, HiBob, and Intellum Platform. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Udemy Business? Udemy Business is easy to onboard for most employees because the interface is simple and training is delivered through videos and documentation. Reviewers say self-directed learners and nontechnical beginners get started quickly, while admins or team leads may need more time to curate paths, monitor analytics, and manage course quality. Answer based on 66 reviews Getting Started and Support ### What customer support options does Udemy Business offer? Udemy Business provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users describe support as mixed: some report quick, helpful responses, while others mention slow replies, rigid billing handling, and difficulty reaching the right person when issues need more than basic account assistance. Answer based on 7 reviews Ease of use ### Is Udemy Business easy to use for teams? Udemy Business offers a generally easy learning experience for teams, with simple course browsing, mobile access, and clear progress tracking. Many employees and managers find the interface approachable and quick to learn, though some users mention inconsistent search results, occasional app glitches, and admin customization or navigation limits. Answer based on 30 reviews ## Who uses Udemy Business? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,277 Learning Experience Platform reviews Capterra data shows that buyers of Learning Experience Platform software rank the following features as their top priorities: - **Self-paced Learning** (**52%** of reviewers rated this feature as critical) - **Progress Tracking** (**48%**) - **Asynchronous Learning** (**59%**) Udemy Business supports all three features that reviewers rate most highly: **Self-paced Learning**, **Progress Tracking**, and **Asynchronous Learning**. Together, these capabilities give teams the flexibility to learn on their own schedules, monitor development over time, and complete training without needing to join live sessions, helping businesses improve training access, visibility, and consistency across the organization. Progress Tracking 4.5 (68) 60.29% of 68 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Interactive Content 4.4 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Allow the audience to interact or engage with the content Learning Management 4.6 (43) 67.44% of 43 reviewers that rated this feature as important or highly important Organize and track educational activities Content Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Course Management 4.7 (85) 63.53% of 85 reviewers that rated this feature as important or highly important Udemy Business offers streamlined course organization, letting you manage, categorize, and access courses efficiently. Users think the clear interface, progress indicators, reminders, and flexible learning paths make managing and following courses straightforward and valuable. Course Tracking 4.6 (68) 50.00% of 68 reviewers that rated this feature as important or highly important With this capability, you can easily monitor your learning progress, view pending courses, and receive reminders. Reviewers appreciate seeing both personal and team progress, the visual dashboard, and the ability to resume courses and track completion status. Udemy Business 69 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Bite-Sized Learning: Learning content offered in small, focused chunks covering a single skill or topic. - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Udemy Business offers streamlined course organization, letting you manage, categorize, and access courses efficiently. Users think the clear interface, progress indicators, reminders, and flexible learning paths make managing and following courses straightforward and valuable. - Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). - Course Tracking: With this capability, you can easily monitor your learning progress, view pending courses, and receive reminders. Reviewers appreciate seeing both personal and team progress, the visual dashboard, and the ability to resume courses and track completion status. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - eLearning Companies: Software specialized for companies that sell courses/content - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interactive Content: Allow the audience to interact or engage with the content - Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Media Import: Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Multi-Language: Manage and support multiple languages - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Storyboarding: Dictate the order and pace of an eLearning course, including the logic for how different learners progress - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third Party Course Library: A set of pre-made courses offered by a third party - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing --- Get Advice We can help you find the software with the features you need. Features 4.6 (168) 4.6 Based on 168 reviews ## Pricing Value for money 4.4 (128) Free Trial [View pricing plan details](https://www.capterra.com/p/209689/Udemy-for-Business/pricing/) Team ₹24,000 Other,Per Year It includes: - Access to 11,000+ top courses - Certification prep for 200+ exams - Practice tests and AI-powered coding exercises - Goal-focused recommendations - Analytics and adoption reports - User adoption - Individual user engagement Enterprise Custom Quote Available It includes: - Course assignment with custom messaging - Custom user groups - Advanced group management - Assign labs, assessments, and Udemy paths - Skill insights - Course insights - Overall user activity - Lab and assessment activity reports Leadership Academy Custom Quote Available It includes: - Expert-led leadership training - Research-based content curation - Applied learning, tool kits, and group coaching - Asynchronous learning with collaborative discussions - Live virtual events - AI-powered analytics and insights Value for money 4.4 (128) 4.4 Based on 128 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[ Docker](https://www.capterra.com/p/148132/Docker/)[ 360Learning](https://www.capterra.com/p/230567/360Learning/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (113) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (113) 4.3 Based on 113 reviews ## User reviews Overall rating 4.5 Based on 168 reviews Filter by rating 5(106) 4(50) 3(7) 2(3) 1(2) Mentioned topic Sorted by most recent Nataliia T. Business Development Manager, HR Information Technology and Services ### "One of the best e-Lerning platforms" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 28, 2026 Overall the experience is very positive: ease of use, user-friendly design, ease of payment and as well from the point of view of the ssstudents it's great Pros That's the great way to organize an online-training for greups of employees or individually. The best thing is: lots and lots of trainings are gahered in one place, no need to look for trainings on different topics in different places on Internet. As well the prices are super nice and often is possible to get offers Cons Sometimes there are issues by Login or authentification. Few colleagues of mine reported this issue. As well sometimes the information of the trainings is not as useful and advanced as announced in descriptions. But this is not the problem of only specifically this platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Specialist Environmental Services ### "Great for self-improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 15, 2026 Pros What I liked most about Udemy is its extensive knowledge base for courses and self-improvement. Also, you can add the certificates to LinkedIn. Cons What I like least about Udemy, is that many of the courses can be dull, boring, monotone, and AI created... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Furkan A. Founder Design ### "A broad and practical learning library for professional skills" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 14, 2026 My experience with Udemy Business has been very good, particularly when I need practical training that I can apply directly to professional projects. I appreciate having access to both introductory and more advanced courses across a wide range of disciplines. For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms. It has been a valuable resource for both expanding my existing skills and learning new tools as project requirements evolve. Pros What I like most about Udemy Business is the breadth of its course library and the amount of practical, hands-on content available. I can usually find training that matches a very specific need, whether it is related to UX/UI design, development, analytics, project management, productivity, or business skills. Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects. The flexibility to move between different subjects and learning levels is also a major advantage. Cons Because the content library is so large, the quality and teaching style can differ between courses. Ratings and previews help, but I sometimes need to compare several courses before deciding which one is the best fit. Some longer courses could also be structured more concisely, especially when I am looking for a quick answer to a specific problem rather than a complete introduction to the subject. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Craig C. Consultant of Continuous Improvement Insurance ### "Udemy Business makes up-skilling easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 6, 2026 Udemy Business has been a valuable tool for me to continue improving. Consulting is a competitive field and Udemy helps keep me current. While I wish the library was larger, what is there is excellent. I would definitely recommend Udemy. Pros Udemy has an excellent selection of curated and relevant content. In my profession as a consultant, continuous personal improvement is of paramount importance. Having Udemy as a tool to up-skill and continue learning has been very valuable. I especially appreciated the resource updates on courses I’ve already completed. And last, I like the variety of instructors, which make each course feel unique and helps keep me engaged. Cons My biggest gripe with Udemy is its relatively small library. Compared to LinkedIn Learning, I believe the quality of each course is higher. I just wish there was more of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Gene B. Sr. Prinicpal Consultant Information Technology and Services ### "Online learning is a breeze with Udemy Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Overall this is a very good option for online learning given that I can select from a wide variety of courses. Pros Udemy Business offers a wide variety of classes and subjects. I like the fact that I can just view the relevant sections that appeal to me and not have to do the entire course. Cons I would like to have more hands on learning and labs available for me to participate in. Also for certification programs, more sample tests please. Switched from [Pluralsight Skills](https://www.capterra.com/p/192120/Pluralsight/) Wanted to see what competing offerings were out there so we could compare the quality of the competing training videos and courses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Data Engineer Consumer Goods ### "A platform to Upskill and Learn Affordably" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 18, 2026 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rachel L. Customer Experience Advisor Consumer Services ### "Excellent platform for independent learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 20, 2026 Overall experience with Udemy is super positive, I've used it over the years and really love exploring new things to learn Pros Udemy is so much fun, it has so many courses and things to keep you interested. Learning to speed read with Udemy greatly improved my work life and home life Cons The only con I can see is that we do not get enough certificates to allow all of our team to be able to study as they want to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User App Developer Information Technology and Services ### "Flexible Learning with Vast Resources" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 26, 2026 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mudit M. Quality Automation Specialist Financial Services ### "Affordable , Good for learning" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 25, 2026 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Mark C. Founder and CEO E-Learning ### "Weeks without a resolution" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 22, 2026 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209689/Udemy-for-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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