# Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Udemy Business the right Learning Experience Platform solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209689/Udemy-for-Business/reviews/ --- Udemy Business 4.5 (164) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning.“ January 22, 2026 SW Susmita W Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages.“ November 16, 2024 Ken R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 1-2 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 24, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Review Source GB Gene B. Sr. Prinicpal Consultant Information Technology and Services Used the software for: 6-12 months ### "Udemy Business is Great for Small Teams" October 27, 2025 5.0 My partner and I are working on AWS Certifications to satisfy the requirements of an existing client. We were able to accomplish our certs by using the certification prep courses and both passed our certs the first time. Pros I can purchase Udemy Business for a team size of only 2 which allows me to buy for both myself and my business partner. Other plans want at least 5 team members. Cons The Team Plan does not have access to all courses. You have to upgrade to Enterprise and that requires 20+ team members to access. Switched from [Pluralsight Skills](https://www.capterra.com/p/192120/Pluralsight/) Wanted to see what competing offerings were out there so we could compare the quality of the competing training videos and courses. Review Source MC Mark C. Founder and CEO E-Learning Used the software for: 6-12 months ### "Weeks without a resolution" January 22, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source VR Verified Reviewer Data Engineer Consumer Goods Used the software for: 1-2 years ### "A platform to Upskill and Learn Affordably" May 18, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source Mudit M. Quality Automation Specialist Financial Services Used the software for: 6-12 months ### "Affordable , Good for learning" February 25, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source MCS Mahazi Christian S. Udemy business review E-Learning Used the software for: 6-12 months ### "Udemy business " December 11, 2024 3.0 Our company uses Udemy to provide employees with ongoing training in areas such as project management, leadership, and technical skills. The ability to track progress and offer employees a wide variety of learning options has improved team performance and employee satisfaction Pros There IS alot of variety of course to start leaning in all most every domain and the interface IS user friendly Cons Some courses are not valuable,some course have informations that are expire Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) Some paid course on Udemy are free on YouTube videos Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Flexible Learning with Vast Resources" February 26, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source Frankie S. Consultant Computer & Network Security Used the software for: 1-2 years ### "Fantasic personal and professional development tool!" August 30, 2025 5.0 Overall I love this platform for work and personal development. I've found it handy for a plethora of trainings in my field of work. Pros Udemy is one of the ways i learn new skills for personal development. When I suggested Udemy business to a supervisor, she jumped on the opportunity to use it. The amount of courses and topics available are amazing and great valuefor the money paid. The security, customer support and student teacher interactions are perfect as well. Cons I don't really have any cons, the website is awesome. I guess the only thing that would be a great fix is lettting all the features of the website be available on the app ass well (better communication, file downloads, class video management, etc) Review Source JK Jitae K. Sr.Devops Computer Software Used the software for: 1-2 years ### "Boost your career with Udemy's quality courses" September 23, 2025 4.0 Udemy has a lot of great courses to help you boost your skills at work or in your career. We are mostly focused on getting certified in cloud and AI/ML. The courses are pretty good quality, and they have discussion boards where you can chat with lecturers and other students to share knowledge or ask questions. Pros There are a lot of courses/lectures available there. I haven't checked out all of them, but there are definitely a lot about IT related. Each lectures is pretty short like 10 min so you won't lose interest between lectures. Cons I think there is a limit on how many employees the admin can add to the account, depending on the plan. So, we need to keep an eye on who's active and who's not, so we can give more access to employees. Review Source PP Prachi P. Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Great learning platform" January 7, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source KK Kiernan K. Senior Engineer Computer Hardware Used the software for: 2+ years ### "Great Tool for Early Career Professionals" April 18, 2025 5.0 Pros There are tons of resources available at no cost. You can also put in requests for new courses if there are some that are not currently offered - that is up for review though. Cons The offerings for certain areas, i.e. certain technical skills such as TCL scripting, are much more limited when compared to others (i.e. Perl). When requesting new courses, most were denied. Review Source Mouloukou K. Account executive Information Technology and Services Used the software for: I used a free trial ### "Great platform to learn any subject but for depth and quality, look elsewhere " July 17, 2025 4.0 Pros The library of content and topics is extremely wide. You can learn about music, cooking, sport, data science or even A.I. This is excellent for employees, they can explore any topics! Cons It can sometimes be overwhelming when you have so much options on the platform. Also, the quality of courses can vary a lot,with courses being excellent and others being more questionable Review Source RM Rachael M. Dietitian Health, Wellness and Fitness Used the software for: I used a free trial ### "One of the leading places for acquiring knowledge from courses taught by leading professionals in their industries" February 5, 2025 5.0 Very positive experience given that Udemy is such an easily accessible place to go to acquire further knowledge on a wide range of topics. It is also a wonderful option for taking courses from specific Professors/Instructors and Schools that one might not otherwise have a chance to experience. Pros There are endless courses available on any topic you could be seeking more knowledge on. There are also many well known instructors teaching these courses further contributing to the quality of knowledge being shared. Cons No cons have been experienced so far. Most topics of interest have been easily found. Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Udemy Review" April 14, 2025 5.0 Overall good platform to gain knowledge about business Pros There a lot of learning materials related to business Cons Need to familiarize the platform for first timer Review Source VH Vicky H. Analyst Financial Services Used the software for: 1-2 years ### "Trainings Courses Offered" November 11, 2024 4.0 overall, using Udemy Business was okay as not a lot of firms actually take it as an important platform Pros did not use this often but it is a great place to learn on a specific topic Cons it would be better if more companies actually use Udemy Business for trainings Review Source MJ Maureen J. Director of Product Development Warehousing Used the software for: 6-12 months ### "Great Supplemental Learning Tool" November 20, 2023 5.0 I love it. It is a great tool for additional learning, with great check points for learning, and we have been using it for AWS certification prep. Pros At Infoplus, we offer a Udemy Subscription to all employees as a way to add value to their own education paths that they want to take. There are also great classes that add value for my team when they are onboarding, like the Junit and Cypress tests, which has added knowledge to my team that they did not previously have. Cons There can be too many choices so I do spend time vetting what courses I recommend if I am asked by a team member for help choosing a course. Review Source VR Verified Reviewer System engineer Information Technology and Services Used the software for: 1-2 years ### ""One of the best educational platform"" March 31, 2022 5.0 If you are from a non-cs background, looking for a good learning platform to start with Udemy business is the best platform. Good quality of content and educators. Pros I am using the Udemy business for my educational purposes for the past 2 years. Even though I am from a non-computer science background, it helps a lot by teaching from the grass-root level. We can identify the time we have spent, and the remaining contents from level bars. Learning paths helps a lot to choose lectures based on our field of interest. Cons Some courses are outdated. If there is a proctored exam is there after the end of the course, it will make certificates more valuable. Some educators replay very late. Review Source AH Aleah H. OSS Specialist Consumer Services Used the software for: 2+ years ### "Udemy is great for growth " August 26, 2024 5.0 Udemy Business has been great with allowing me to tailor my skills as a trainer and grow within my position. Pros Udemy Business has been a great resource for providing learning materials for growth. You can also track your progress and there are so many options to choose from. There is an array of subjects from Business Operations to IT Operations Cons There is nothing that I do not like about Udemy Business Review Source VR Verified Reviewer fullstack de Computer Software Used the software for: 6-12 months ### "My favorite learning platform" September 20, 2023 5.0 Since I´m using Udemy, I don´t have issues to find information on internet of something I need. Thanks to that I passed AWS cloud particioner test, I feel I´m really making a difference in my life by using and learning with this platform Pros There is a great variarity of content and courses to be taken and most of them really goes deep in what you are learning Cons certainly, the price is hard to justify, but it worth it if you take as many courses as you can Review Source Ahmed S. Planning Engineer Civil Engineering Used the software for: 2+ years ### "The best educational content I always find on it" June 11, 2023 5.0 Overall, and after more than six years of experience, I can say that he is the best for me in this field Pros Ease of use, multiplicity of content, continuous offers on prices, realistic and real reviews Cons Some courses are slightly overpriced compared with others Review Source Mohammad A. Software Engineer Computer Software Used the software for: 2+ years ### ""Well known and quality courses at our finger tips - Udemy"" January 26, 2023 4.0 #Easy to use , its interface is use friendly.#We can develop our soft skills by its courses.#World class tutor available here.#Project based courses helps to do hands on on projects. Pros I have been using Udemy from more than 3 years and now I believe that it is the best online learning platform to get technical or non-technical skills. It is time saving and also avoiding traditional system. Now we can get notes and best lectures at our home on our mobile phone. Its prices of courses are very genuine and can be afford by students community also.We can get extra skills on Udemy also like learning different languages, playing guitar, piano, story telling, playing online games, designing etc. Cons #Overall I like it, but few courses are of high cost.#It also need high internet bandwidth to play it.#Some resource persons/ tutor are not well qualified because anyone can put their course on this platform. Review Source Moustafa Medhat A. Student Medical Devices Used the software for: 6-12 months ### "My Review of Udemy Business" June 16, 2022 2.0 My overall experience with Udemy Business is not good and I don't enjoy using it. Pros I like the variety of content offered by Udemy Business in different disciplines. Udemy Business offers most of the courses at low prices with huge discounts. I also like the recommendation system of Udemy Business as it always suggests courses in the same track I am following Cons There are no specializations in Udemy Business that takes you from the beginner level to the advanced level. The interface of Udemy Business is very bad and not organized at all. Most of the courses offered by Udemy Business are offered by non-professional people, anyone literally can publish his/her course through their platform. Review Source CK Chetan K. Consultant Information Technology and Services Used the software for: 2+ years ### "In love with this platform" February 26, 2022 5.0 I am a daily user of this platform where a significant part of my day is dediciated for learning courses using this platform. A must have for any organization which wants to focus on employee development Pros \- Huge repository of courses are present in Udemy - Provides access via mobile as well as laptop - Udemy Business account is more pocket friend option for employee - Provides easy to use platform for self improvement Cons \-Occasionally you come across broken links for videos. You need to report such links, Udemy support is prompt to fix these, - Not all courses which are available on Udemy are also present in Udemy business version Review Source Femi D. Blogger Computer & Network Security Used the software for: 6-12 months ### "Udemy business review" August 5, 2022 5.0 Udemy Business is a top brand, have never regret using it Pros Udemy is one of the best in market, if not the best. It has have been helpful to my growth, I would recommend it anytime, anyday. It is very easy to use and navigate Cons It's cool, but I will like the user interface to be more friendly to new user Review Source VR Verified Reviewer Doctoral Student Research Used the software for: 2+ years ### "Love it" August 5, 2021 4.0 Pros I love the frequent sales and the relevance of the courses offered! I have used it to learn a variety of skills relevant to my doctoral program Cons Sometimes it takes a while before there's a sale - some courses are VERY expensive Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.