--- title: "Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Udemy Business the right Learning Experience Platform solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209689/Udemy-for-Business/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Udemy Business 4.5 (168) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 Ajaz A Data EngineerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “some of the courses are outdated and the quality of the content is not consistent.“ May 18, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors.“ March 18, 2025 TL Tom L CEOGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “However, as our financial situation changed, we had to reduce our team size and found ourselves with unused licenses, yet were unable to adjust our subscription accordingly.“ November 4, 2024 SW Susmita W Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages.“ November 16, 2024 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nataliia T. Business Development Manager, HR Information Technology and Services Used the software for: 2+ years ### "One of the best e-Lerning platforms" August 28, 2026 4.0 Overall the experience is very positive: ease of use, user-friendly design, ease of payment and as well from the point of view of the ssstudents it's great Pros That's the great way to organize an online-training for greups of employees or individually. The best thing is: lots and lots of trainings are gahered in one place, no need to look for trainings on different topics in different places on Internet. As well the prices are super nice and often is possible to get offers Cons Sometimes there are issues by Login or authentification. Few colleagues of mine reported this issue. As well sometimes the information of the trainings is not as useful and advanced as announced in descriptions. But this is not the problem of only specifically this platform Review Source Mudit M. Quality Automation Specialist Financial Services Used the software for: 6-12 months ### "Affordable , Good for learning" February 25, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source MC Mark C. Founder and CEO E-Learning Used the software for: 6-12 months ### "Weeks without a resolution" January 22, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source Furkan A. Founder Design Used the software for: 1-2 years ### "A broad and practical learning library for professional skills" August 14, 2026 5.0 My experience with Udemy Business has been very good, particularly when I need practical training that I can apply directly to professional projects. I appreciate having access to both introductory and more advanced courses across a wide range of disciplines. For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms. It has been a valuable resource for both expanding my existing skills and learning new tools as project requirements evolve. Pros What I like most about Udemy Business is the breadth of its course library and the amount of practical, hands-on content available. I can usually find training that matches a very specific need, whether it is related to UX/UI design, development, analytics, project management, productivity, or business skills. Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects. The flexibility to move between different subjects and learning levels is also a major advantage. Cons Because the content library is so large, the quality and teaching style can differ between courses. Ratings and previews help, but I sometimes need to compare several courses before deciding which one is the best fit. Some longer courses could also be structured more concisely, especially when I am looking for a quick answer to a specific problem rather than a complete introduction to the subject. Review Source VR Verified Reviewer Data Engineer Consumer Goods Used the software for: 1-2 years ### "A platform to Upskill and Learn Affordably" May 18, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 1-2 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 24, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Flexible Learning with Vast Resources" February 26, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 1-2 years ### "Udemy Business makes up-skilling easy " August 6, 2026 5.0 Udemy Business has been a valuable tool for me to continue improving. Consulting is a competitive field and Udemy helps keep me current. While I wish the library was larger, what is there is excellent. I would definitely recommend Udemy. Pros Udemy has an excellent selection of curated and relevant content. In my profession as a consultant, continuous personal improvement is of paramount importance. Having Udemy as a tool to up-skill and continue learning has been very valuable. I especially appreciated the resource updates on courses I’ve already completed. And last, I like the variety of instructors, which make each course feel unique and helps keep me engaged. Cons My biggest gripe with Udemy is its relatively small library. Compared to LinkedIn Learning, I believe the quality of each course is higher. I just wish there was more of it. Review Source VR Verified Reviewer Marketing Specialist Environmental Services Used the software for: 6-12 months ### "Great for self-improvement" August 15, 2026 5.0 Pros What I liked most about Udemy is its extensive knowledge base for courses and self-improvement. Also, you can add the certificates to LinkedIn. Cons What I like least about Udemy, is that many of the courses can be dull, boring, monotone, and AI created... Review Source PP Prachi P. Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Great learning platform" January 7, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source Samuel A. Digital marketing manager Logistics and Supply Chain Used the software for: 2+ years ### "Great learning platform, learn as you want" March 4, 2025 4.0 Udemy has being a great learning tool and a platform to bridge perceived knowledge gap for employees in my department, it's incredible but pricey Pros Udemy is a very robust learning environment with in-depth learning and most of their instructors are verified Cons Their pricing method per course makes it very expensive Review Source Mouloukou K. Account executive Information Technology and Services Used the software for: I used a free trial ### "Great platform to learn any subject but for depth and quality, look elsewhere " July 17, 2025 4.0 Pros The library of content and topics is extremely wide. You can learn about music, cooking, sport, data science or even A.I. This is excellent for employees, they can explore any topics! Cons It can sometimes be overwhelming when you have so much options on the platform. Also, the quality of courses can vary a lot,with courses being excellent and others being more questionable Review Source ME Monica E. Learning and development coordinator Education Management Used the software for: I used a free trial ### "Pro and cons of Udemy From a L&D perspective" January 13, 2025 4.0 Pros Udemy Business offers a vast library of courses across diverse topics, from technical skills (e.g., coding, data analysis) to soft skills (e.g., leadership, communication). You can create learning paths for employees, and peole can access courses on demand anytime and anywhere. Also many courses fer completion certificates, adding value for learners Cons Since courses are user-created, the quality can vary significantly. Some courses lack depth or professional production. And while businesses can create paths, they have limited ability to modify course content directly to suit company-specific scenarios. Regarding the cost, while affordable for large-scale teams, small organisations might find the pricing high compared to alternative solutions. Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Udemy Review" April 14, 2025 5.0 Overall good platform to gain knowledge about business Pros There a lot of learning materials related to business Cons Need to familiarize the platform for first timer Review Source AH Ajoke H. Regional Network Analyst Information Technology and Services Used the software for: 2+ years ### "A good learning platform" December 6, 2024 5.0 My experience was largely positive. I enjoyed most of the courses on the platform. Pros It is a good platform for businesses to ensure their workforce gets the needed training in order for them to function at various roles. Cons Some of the courses are not as interactive as I expected. They need more human touch. Review Source RPC Rekha Priyadharshini C. Data Scientist Information Technology and Services Used the software for: 2+ years ### "Continuous learning at an affordable price" July 19, 2021 4.0 Udemy is an affordable learning platform and offers courses from qualified instructors. There is no time-limit and users can progress at their own pace. It fits well with professionals who are working full-time and could spare only few hours a week to continue their learning. Lack of gamification elements and motivating factors makes Udemy some-what outdated platform. i.e. There is no external tools to push the user to stay on track with their course. Udemy can do better by offering graded quizzes and assessments. Pros Udemy offers a wide variety of courses, you may find multiple courses from different instructors on the same subject and the learner can choose the course / instructor that she suits her needs. The recorded video and audio quality is mostly good. The transcript section is extremely useful when following instructors with strong accents. We can also speed up or slow down the video for better listening. The QA section under each course acts as a forum to get our questions clarified. The ability to rate and comments on the course content is good and it helps learners to pick the best content and also helps the instructors to uphold quality. Cons Some courses may not be up to standard and the user needs to rely on ratings and comments to find the best course on the subject. There is no built-in tests to evaluate the user's proficiency level. It's up to the user to go through the course index and content to see if it's the right amount of challenge. Once the course is completed, there are no tests to assess our learning / knowledge. Review Source JL Jonathan L. Photographer Photography Used the software for: I used a free trial ### "J.L. Udemy Business Review" June 5, 2023 3.0 Udemy Business is a platform that provides organizations with a wide range of online courses for employees to develop various skills that are suited to the workplace. It offers flexibility, diverse content, and self-paced learning. However, course quality varies, there's limited accreditation, and interactions with instructors may be very limited. Pros If I am a company/organization, I can assign courses to my employees and track their progress. Cons With almost anyone being able to upload courses on the platform, the quality of content posted can vary drastically, and organizations and employees likewise can lose value for money invested. Review Source Adarsh D. Programmer Analyst Information Technology and Services Used the software for: 2+ years ### "UDEMY Business - Learning Platform for enhancing knowledge " December 26, 2022 4.0 My overall experience with Udemy Business was awesome. I used it for learning technical and nontechnical skills. It helped me in learning and also along with it, It has provided the required certification which validates my credibility for those courses, and thus It has helped me in my holistic development. Pros Things I liked most about the Udemy Business isIt can be used as a learning platform for enhancing the knowledge of the learners.Udemy Business provides reputed certification which is very essential for one's growth.A variety of topics and learnings with well highly reputed teachers is what differentiates Udemy business from its competitors. Cons The only thing which I liked least about the Udemy Business was that it is expensive and One needs to pay more for its certification and learning. Also, The UI interface can also be enhanced for better tracking of competition of the certification. Review Source VR Verified Reviewer Administrator Assistant Accounting Used the software for: 1-2 years ### "Udemy business overall promos " October 23, 2024 4.0 Super great, just staying consistent with your content. Pros It allows people to share knowledge while providing a source of income that's what stood more for me Cons The fact that they apply too much promotion of the course minimizing the amount of money you can make Review Source ACI Alexandru Cristian I. QA Engineer Internet Used the software for: 2+ years ### "Udemy for Business is the go to for learning diverse things" July 13, 2022 4.0 My experience with Udemy Business was a good one, going back at it when the job will allow it. Pros I liked the most at Udemy for Business the fact that there are a lot of courses from almost all the domains, and the fact that on courses with assessments, the user can ‘code’ on the website. Cons It would be cool to have a feature that would allow the learner to code inside the browser, as other learning tools do, without needing the setup on the local machine of the required coding applications. Review Source BH Barbara H. Human Capital Manager Information Technology and Services Used the software for: 1-2 years ### "A Great Way to Learn" July 22, 2021 5.0 I gained a lot of knowledge from Udemy, things I wouldn't have thought I'd ever take the time to learn. The overall quality of the courses is pretty good. I especially enjoy receiving the certificates upon completion of the courses. Udemy really provides an inexpensive opportunity to gain new skills and tools. Pros Easy to use, very informative. Some of the courses are very engaging, which really makes all the difference for adult learning, I feel. If your team is using the platform, it's easy to assign courses, track progress, leave notes for each other. an inexpensive way to share knowledge and gain information. Cons Some of the courses are useless... even from a beginner perspective. Sometimes you really have to search, which can be expensive if you paying a la carte. If you have an annual membership, the search is merely an inconvenience. Some of the sound from the courses has not been tested so the volume can be brutal. Review Source VR Verified Reviewer Best to use for courses Information Technology and Services Used the software for: 2+ years ### "Udemy for easy course access" June 24, 2021 5.0 My overall experience was good as there are a lot of courses from where we can study and develop ourselves by learning through them. Pros There are many features that I like about using Udemy and the first is that the courses are much cheaper and affordable for everyone who wanna learn new things. There are checkpoints that we can add to our course in between the videos to check it again and then go through all the points that we added while reading the points we added. Cons Some of the courses in udemy are just theory and not much relevant to the course content and need of the hour. Review Source CM Christhian M. Data Scientist Financial Services Used the software for: 1-2 years ### "Review of Udemy" October 19, 2024 5.0 Pros Udemy is great educational platform in which you can find a lot of contents to learn about on an everyday basis. I use it to learn more about Data Science and Data Engineer. So far, I am satisfied Cons The cons is that there is a lot of content regarding a same field. Let's say you want to learn python there's a lot of content from different creator and sometimes it's not easy to choose. And when creating a career path, sometimes it suggest a path that can be rather too long so a lot of handmaid customization to do. Review Source Femi D. Blogger Computer & Network Security Used the software for: 6-12 months ### "Udemy business review" August 5, 2022 5.0 Udemy Business is a top brand, have never regret using it Pros Udemy is one of the best in market, if not the best. It has have been helpful to my growth, I would recommend it anytime, anyday. It is very easy to use and navigate Cons It's cool, but I will like the user interface to be more friendly to new user Review Source Kerols N. Medical representative Medical Devices Used the software for: 1-2 years ### "Udemy make me smarter" November 3, 2022 5.0 Pros I love all about udemy they make me updated and with high skills and have alot of information Cons They should afford more affordable courses to whom aren't able to purchase the course Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.