# Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Udemy Business the right Learning Experience Platform solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209689/Udemy-for-Business/reviews --- Udemy Business 4.5 (164) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning.“ January 22, 2026 SW Susmita W Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages.“ November 16, 2024 Ken R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 1-2 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 24, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Review Source GB Gene B. Sr. Prinicpal Consultant Information Technology and Services Used the software for: 6-12 months ### "Udemy Business is Great for Small Teams" October 27, 2025 5.0 My partner and I are working on AWS Certifications to satisfy the requirements of an existing client. We were able to accomplish our certs by using the certification prep courses and both passed our certs the first time. Pros I can purchase Udemy Business for a team size of only 2 which allows me to buy for both myself and my business partner. Other plans want at least 5 team members. Cons The Team Plan does not have access to all courses. You have to upgrade to Enterprise and that requires 20+ team members to access. Switched from [Pluralsight Skills](https://www.capterra.com/p/192120/Pluralsight/) Wanted to see what competing offerings were out there so we could compare the quality of the competing training videos and courses. Review Source VR Verified Reviewer Data Engineer Consumer Goods Used the software for: 1-2 years ### "A platform to Upskill and Learn Affordably" May 18, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source MC Mark C. Founder and CEO E-Learning Used the software for: 6-12 months ### "Weeks without a resolution" January 22, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source Mudit M. Quality Automation Specialist Financial Services Used the software for: 6-12 months ### "Affordable , Good for learning" February 25, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Flexible Learning with Vast Resources" February 26, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source Frankie S. Consultant Computer & Network Security Used the software for: 1-2 years ### "Fantasic personal and professional development tool!" August 30, 2025 5.0 Overall I love this platform for work and personal development. I've found it handy for a plethora of trainings in my field of work. Pros Udemy is one of the ways i learn new skills for personal development. When I suggested Udemy business to a supervisor, she jumped on the opportunity to use it. The amount of courses and topics available are amazing and great valuefor the money paid. The security, customer support and student teacher interactions are perfect as well. Cons I don't really have any cons, the website is awesome. I guess the only thing that would be a great fix is lettting all the features of the website be available on the app ass well (better communication, file downloads, class video management, etc) Review Source JK Jitae K. Sr.Devops Computer Software Used the software for: 1-2 years ### "Boost your career with Udemy's quality courses" September 23, 2025 4.0 Udemy has a lot of great courses to help you boost your skills at work or in your career. We are mostly focused on getting certified in cloud and AI/ML. The courses are pretty good quality, and they have discussion boards where you can chat with lecturers and other students to share knowledge or ask questions. Pros There are a lot of courses/lectures available there. I haven't checked out all of them, but there are definitely a lot about IT related. Each lectures is pretty short like 10 min so you won't lose interest between lectures. Cons I think there is a limit on how many employees the admin can add to the account, depending on the plan. So, we need to keep an eye on who's active and who's not, so we can give more access to employees. Review Source PP Prachi P. Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Great learning platform" January 7, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source VR Verified Reviewer CEO Consumer Electronics Used the software for: I used a free trial ### "Still needs work" August 22, 2025 2.0 It was ok this still has a long way to go for this platform. The regular udemy is good but you did me. Business needs to offer a lot more or people aren't even going to look at it Pros Different options and giving some business options makes things little better but overall the options are ok Cons Still needs better pricing. The pricing options for this still need a ton of work. There needs to be some type of lower pricing or much bigger benefits. Review Source Response from Udemy August 25, 2025 Thanks for sharing your thoughts! For individual training, we recommend our Personal Plan which starts at $14 per month and gets you access to thousands of courses: https://www.udemy.com/personal-plan/ For training teams, we offer new plans at different price points. If you're interested, please reach out to us and our team can share more with you. https://business.udemy.com/plans/?utm\_source=capterra&utm\_medium=paid-referral SM Sara M. Photographer. Arts and Crafts Used the software for: 2+ years ### "Excellent source of learning." September 19, 2024 5.0 Overall experience is Excellent. I am return student in Udemy. Pros The most like about Udemy is the offer they have usually. Their are many different courses available in each topic I need. Cons The least point about Udemy is only online. I can not download the courses to hear it without Internet. Switched from [Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Udemy more easier and clear. Also, More organized. Students can communicate with instructors easy. Review Source GS Grace S. Learning and Development Specialist Information Technology and Services Used the software for: 1-2 years ### "I love Udemy, both as an admin and a user" December 2, 2023 5.0 Love the tool, it does lack true LMS capability but makes up for it with literally everything else. Pros The UI leaves little to be desired, it's easy to pick up where you left off of search for something new Cons The reporting was a bit out of the box versus being able to create my own. Switched from [Mindtickle](https://www.capterra.com/p/129616/MindTickle/) The platform was a bit funky to use as a user and an admin Review Source ME Monica E. Learning and development coordinator Education Management Used the software for: I used a free trial ### "Pro and cons of Udemy From a L&D perspective" January 13, 2025 4.0 Pros Udemy Business offers a vast library of courses across diverse topics, from technical skills (e.g., coding, data analysis) to soft skills (e.g., leadership, communication). You can create learning paths for employees, and peole can access courses on demand anytime and anywhere. Also many courses fer completion certificates, adding value for learners Cons Since courses are user-created, the quality can vary significantly. Some courses lack depth or professional production. And while businesses can create paths, they have limited ability to modify course content directly to suit company-specific scenarios. Regarding the cost, while affordable for large-scale teams, small organisations might find the pricing high compared to alternative solutions. Review Source Mouloukou K. Account executive Information Technology and Services Used the software for: I used a free trial ### "Great platform to learn any subject but for depth and quality, look elsewhere " July 17, 2025 4.0 Pros The library of content and topics is extremely wide. You can learn about music, cooking, sport, data science or even A.I. This is excellent for employees, they can explore any topics! Cons It can sometimes be overwhelming when you have so much options on the platform. Also, the quality of courses can vary a lot,with courses being excellent and others being more questionable Review Source SW Susmita W. Software Developer Information Technology and Services Used the software for: 2+ years ### "Practical and hands on learning" November 16, 2024 5.0 highly beneficial and flexible way to enhance your skills, stay updated with industry trends, and explore new technologies.Practical and hands on learning. Pros Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages. Cons Pricing,some content may not address highly specific needs. Review Source VH Vicky H. Analyst Financial Services Used the software for: 1-2 years ### "Trainings Courses Offered" November 11, 2024 4.0 overall, using Udemy Business was okay as not a lot of firms actually take it as an important platform Pros did not use this often but it is a great place to learn on a specific topic Cons it would be better if more companies actually use Udemy Business for trainings Review Source AH Aleah H. OSS Specialist Consumer Services Used the software for: 2+ years ### "Udemy is great for growth " August 26, 2024 5.0 Udemy Business has been great with allowing me to tailor my skills as a trainer and grow within my position. Pros Udemy Business has been a great resource for providing learning materials for growth. You can also track your progress and there are so many options to choose from. There is an array of subjects from Business Operations to IT Operations Cons There is nothing that I do not like about Udemy Business Review Source LH Lucien H. VP of GTM Information Technology and Services Used the software for: 2+ years ### "Udemy Business is a crucial investment to foster a culture of limitless learning" May 16, 2024 5.0 Udemy is a must-have for a company committed to innovation and constantly developing. More now than ever, with the introduction of AI, tools like Udemy are essential for employees to stay relevant and up to date. Pros By far the best thing about Udemy is the course creation is decentralised. This means the amount of content added is incredible. In addition, for new trends like AI, AI courses were created almost instantly which is hugely important for our employees to stay on the pulse. I've reviewed other learning platforms that curate their own content and they simply can't keep up with a decentralised content creation model. The dashboard is hugely valuable to track learning progress across the business to ensure our employees are up skilling. Cons Udemy is very expensive and a little inflexible when it comes to pricing. Whilst the investment is worth it, the costs of Udemy at scale can quickly become enormous. Given they don't create content, I'd expect them to be significantly more affordable than other providers but they're amongst the most expensive. Review Source Robert M. Head Of Strategic Marketing Computer Software Used the software for: 2+ years ### "Udemy Business - practical courses at your own pace" September 6, 2023 4.0 It has affordable prices compared to technical institutions and universities that offer similar courses at a higher cost. With Udemy I can learn at my own pace, which makes it an ideal plaform for learners of all levels. Also, that I can take the courses from my mobile or computers. The option to view demo videos before purchasing also helps me make an informed decision about which courses to take. Pros I am a huge user of online courses, and one of the platforms I use is Udemy Business because it takes everything I love about regular Udemy and elevates it to a new level, especially in terms of the qualty of the courses. The platform is mainly aimed at practical courses that don’t take much time, something that is useful for professionals, it offers a wide range of courses that cover both soft skills and special courses. What sets it apart is the fact that it features only the highest rated courses, ensuring that we can take quality courses. Cons Well, the platform offers a variety of courses, some are very basic, this forces you to take other courses, in my opinion they should improve the quality of the courses and strike a balance between the practical and the basic, so that it isn’t a waste of time, the search options can be quite limiting, making it difficult to find the specific courses I’m interested in, they need to improve the suggestion of related courses, Another concern is the price, some courses seem too expensive for the content and quality of the instruction they offer. Switched from [Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[DataCamp](https://www.capterra.com/p/228646/DataCamp/)[Pluralsight Skills](https://www.capterra.com/p/192120/Pluralsight/) He has a bigger portfolio Review Source Adarsh D. Programmer Analyst Information Technology and Services Used the software for: 2+ years ### "UDEMY Business - Learning Platform for enhancing knowledge " December 26, 2022 4.0 My overall experience with Udemy Business was awesome. I used it for learning technical and nontechnical skills. It helped me in learning and also along with it, It has provided the required certification which validates my credibility for those courses, and thus It has helped me in my holistic development. Pros Things I liked most about the Udemy Business isIt can be used as a learning platform for enhancing the knowledge of the learners.Udemy Business provides reputed certification which is very essential for one's growth.A variety of topics and learnings with well highly reputed teachers is what differentiates Udemy business from its competitors. Cons The only thing which I liked least about the Udemy Business was that it is expensive and One needs to pay more for its certification and learning. Also, The UI interface can also be enhanced for better tracking of competition of the certification. Review Source ACI Alexandru Cristian I. QA Engineer Internet Used the software for: 2+ years ### "Udemy for Business is the go to for learning diverse things" July 13, 2022 4.0 My experience with Udemy Business was a good one, going back at it when the job will allow it. Pros I liked the most at Udemy for Business the fact that there are a lot of courses from almost all the domains, and the fact that on courses with assessments, the user can ‘code’ on the website. Cons It would be cool to have a feature that would allow the learner to code inside the browser, as other learning tools do, without needing the setup on the local machine of the required coding applications. Review Source BH Barbara H. Human Capital Manager Information Technology and Services Used the software for: 1-2 years ### "A Great Way to Learn" July 22, 2021 5.0 I gained a lot of knowledge from Udemy, things I wouldn't have thought I'd ever take the time to learn. The overall quality of the courses is pretty good. I especially enjoy receiving the certificates upon completion of the courses. Udemy really provides an inexpensive opportunity to gain new skills and tools. Pros Easy to use, very informative. Some of the courses are very engaging, which really makes all the difference for adult learning, I feel. If your team is using the platform, it's easy to assign courses, track progress, leave notes for each other. an inexpensive way to share knowledge and gain information. Cons Some of the courses are useless... even from a beginner perspective. Sometimes you really have to search, which can be expensive if you paying a la carte. If you have an annual membership, the search is merely an inconvenience. Some of the sound from the courses has not been tested so the volume can be brutal. Review Source VR Verified Reviewer Best to use for courses Information Technology and Services Used the software for: 2+ years ### "Udemy for easy course access" June 24, 2021 5.0 My overall experience was good as there are a lot of courses from where we can study and develop ourselves by learning through them. Pros There are many features that I like about using Udemy and the first is that the courses are much cheaper and affordable for everyone who wanna learn new things. There are checkpoints that we can add to our course in between the videos to check it again and then go through all the points that we added while reading the points we added. Cons Some of the courses in udemy are just theory and not much relevant to the course content and need of the hour. Review Source JC Joanna C. Human Resources Generalist, Talent Consumer Goods Used the software for: 1-2 years ### "UDEMY Review " November 6, 2023 5.0 Pros I appreciate the ease of use and the vast variety of courses and trainings available. The filter feature is a game changer. Cons I would have to say it would be nice to have live or interactive trainings. Review Source VR Verified Reviewer Doctoral Student Research Used the software for: 2+ years ### "Love it" August 5, 2021 4.0 Pros I love the frequent sales and the relevance of the courses offered! I have used it to learn a variety of skills relevant to my doctoral program Cons Sometimes it takes a while before there's a sale - some courses are VERY expensive Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.