--- title: "Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Udemy Business the right Learning Experience Platform solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209689/Udemy-for-Business/reviews/" page_type: "reviews" language: "en" --- Udemy Business 4.5 (167) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 17th, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 Ken R App DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next.“ February 26, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 Ajaz A Data EngineerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “some of the courses are outdated and the quality of the content is not consistent.“ May 18, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 SW Susmita W Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages.“ November 16, 2024 TL Tom L CEOGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “However, as our financial situation changed, we had to reduce our team size and found ourselves with unused licenses, yet were unable to adjust our subscription accordingly.“ November 4, 2024 ## Showing most helpful reviews Showing 1-25 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Furkan A. Founder Design Used the software for: 1-2 years ### "A broad and practical learning library for professional skills" August 14, 2026 5.0 My experience with Udemy Business has been very good, particularly when I need practical training that I can apply directly to professional projects. I appreciate having access to both introductory and more advanced courses across a wide range of disciplines. For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms. It has been a valuable resource for both expanding my existing skills and learning new tools as project requirements evolve. Pros What I like most about Udemy Business is the breadth of its course library and the amount of practical, hands-on content available. I can usually find training that matches a very specific need, whether it is related to UX/UI design, development, analytics, project management, productivity, or business skills. Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects. The flexibility to move between different subjects and learning levels is also a major advantage. Cons Because the content library is so large, the quality and teaching style can differ between courses. Ratings and previews help, but I sometimes need to compare several courses before deciding which one is the best fit. Some longer courses could also be structured more concisely, especially when I am looking for a quick answer to a specific problem rather than a complete introduction to the subject. Review Source Mudit M. Quality Automation Specialist Financial Services Used the software for: 6-12 months ### "Affordable , Good for learning" February 25, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source MC Mark C. Founder and CEO E-Learning Used the software for: 6-12 months ### "Weeks without a resolution" January 22, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source VR Verified Reviewer Data Engineer Consumer Goods Used the software for: 1-2 years ### "A platform to Upskill and Learn Affordably" May 18, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source Frankie S. Consultant Computer & Network Security Used the software for: 1-2 years ### "Fantasic personal and professional development tool!" August 30, 2025 5.0 Overall I love this platform for work and personal development. I've found it handy for a plethora of trainings in my field of work. Pros Udemy is one of the ways i learn new skills for personal development. When I suggested Udemy business to a supervisor, she jumped on the opportunity to use it. The amount of courses and topics available are amazing and great valuefor the money paid. The security, customer support and student teacher interactions are perfect as well. Cons I don't really have any cons, the website is awesome. I guess the only thing that would be a great fix is lettting all the features of the website be available on the app ass well (better communication, file downloads, class video management, etc) Review Source Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 1-2 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 24, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Flexible Learning with Vast Resources" February 26, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 1-2 years ### "Udemy Business makes up-skilling easy " August 6, 2026 5.0 Udemy Business has been a valuable tool for me to continue improving. Consulting is a competitive field and Udemy helps keep me current. While I wish the library was larger, what is there is excellent. I would definitely recommend Udemy. Pros Udemy has an excellent selection of curated and relevant content. In my profession as a consultant, continuous personal improvement is of paramount importance. Having Udemy as a tool to up-skill and continue learning has been very valuable. I especially appreciated the resource updates on courses I’ve already completed. And last, I like the variety of instructors, which make each course feel unique and helps keep me engaged. Cons My biggest gripe with Udemy is its relatively small library. Compared to LinkedIn Learning, I believe the quality of each course is higher. I just wish there was more of it. Review Source Mamute Nicholas D. Sales and Marketing Specialist Plastics Used the software for: 2+ years ### "Solid learning resources and extensive training tailored to help you master core skills and expertise needed to perk up trajectory of business" March 18, 2025 5.0 Udemy Business has enabled me gain proficiency and competency in sales and marketing . The wide selection of courses that cover aspects such as digital marketing, marketing funnels and data metrics for online campaigns have enhanced my skills and knowledge leading to better performance and more effective sales and marketing techniques. Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly. This platform offer curates, quality and relevant content that has really supported my professional development Pros One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors. These insights also give insights on the weaknesses and strength of each of the team member and divide skills into proficiency levels. Udemy offer a wide selection of courses ensuring that everyone finds what they need. Udemy provide us with qualified trainers that arm us with valuable knowledge through Q&As and meaningful interactions that help guide us through the learning materials. Udemy also provided us with a consultant that inform us of updates, curate a curriculum that fit our organisation , check out assessments and ensure a seamless and fruitful learning experience. Lastly Udemy offers courses in multiple language so everyone can access these resources Cons Honestly, I don't have anything against Udemy Business. I have had an exceptional experience with Udemy. It is an affordable pool of training and learning resources that help upskill and reskill to fit the demand of fast paced work environment Review Source PP Prachi P. Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Great learning platform" January 7, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source NF Nancy F. Fullstack Developer Information Technology and Services Used the software for: 6-12 months ### "udemy accessible learning" February 16, 2025 5.0 my experience with udemy has been great I have taken several courses on angular, ethical hacking for work studies and the ones I found were excellent and interesting Pros for me udemy is a great site to be able to learn new things even for a little, you have an incredible variety of courses and each of them makes you learn something new Cons it would be better to have more courses without "deprecated" information even if sometimes it's good to dust off the basics Review Source ME Monica E. Learning and development coordinator Education Management Used the software for: I used a free trial ### "Pro and cons of Udemy From a L&D perspective" January 13, 2025 4.0 Pros Udemy Business offers a vast library of courses across diverse topics, from technical skills (e.g., coding, data analysis) to soft skills (e.g., leadership, communication). You can create learning paths for employees, and peole can access courses on demand anytime and anywhere. Also many courses fer completion certificates, adding value for learners Cons Since courses are user-created, the quality can vary significantly. Some courses lack depth or professional production. And while businesses can create paths, they have limited ability to modify course content directly to suit company-specific scenarios. Regarding the cost, while affordable for large-scale teams, small organisations might find the pricing high compared to alternative solutions. Review Source VR Verified Reviewer Administrator Assistant Accounting Used the software for: 1-2 years ### "Udemy business overall promos " October 23, 2024 4.0 Super great, just staying consistent with your content. Pros It allows people to share knowledge while providing a source of income that's what stood more for me Cons The fact that they apply too much promotion of the course minimizing the amount of money you can make Review Source AH Ajoke H. Regional Network Analyst Information Technology and Services Used the software for: 2+ years ### "A good learning platform" December 6, 2024 5.0 My experience was largely positive. I enjoyed most of the courses on the platform. Pros It is a good platform for businesses to ensure their workforce gets the needed training in order for them to function at various roles. Cons Some of the courses are not as interactive as I expected. They need more human touch. Review Source CM Christhian M. Data Scientist Financial Services Used the software for: 1-2 years ### "Review of Udemy" October 19, 2024 5.0 Pros Udemy is great educational platform in which you can find a lot of contents to learn about on an everyday basis. I use it to learn more about Data Science and Data Engineer. So far, I am satisfied Cons The cons is that there is a lot of content regarding a same field. Let's say you want to learn python there's a lot of content from different creator and sometimes it's not easy to choose. And when creating a career path, sometimes it suggest a path that can be rather too long so a lot of handmaid customization to do. Review Source MJ Maureen J. Director of Product Development Warehousing Used the software for: 6-12 months ### "Great Supplemental Learning Tool" November 20, 2023 5.0 I love it. It is a great tool for additional learning, with great check points for learning, and we have been using it for AWS certification prep. Pros At Infoplus, we offer a Udemy Subscription to all employees as a way to add value to their own education paths that they want to take. There are also great classes that add value for my team when they are onboarding, like the Junit and Cypress tests, which has added knowledge to my team that they did not previously have. Cons There can be too many choices so I do spend time vetting what courses I recommend if I am asked by a team member for help choosing a course. Review Source VR Verified Reviewer System engineer Information Technology and Services Used the software for: 1-2 years ### ""One of the best educational platform"" March 31, 2022 5.0 If you are from a non-cs background, looking for a good learning platform to start with Udemy business is the best platform. Good quality of content and educators. Pros I am using the Udemy business for my educational purposes for the past 2 years. Even though I am from a non-computer science background, it helps a lot by teaching from the grass-root level. We can identify the time we have spent, and the remaining contents from level bars. Learning paths helps a lot to choose lectures based on our field of interest. Cons Some courses are outdated. If there is a proctored exam is there after the end of the course, it will make certificates more valuable. Some educators replay very late. Review Source AC Abin C. Banking Specialist Banking Used the software for: 1-2 years ### "Platform for professional Growth and Skill Development " July 6, 2023 5.0 The experience I have with Udemy is exceptional as the courses are curated to make it simple and easy to digest and grasp on quick pace. Reminder setup makes very clean feature to let us know of the time to get back to the pace of studying. Having many courses within the platform makes it very nice to learn new subjects and explore career options. Overall, I’m very satisfied as I’m still using the tool for learning. Pros Udemy is a versatile and accessible online learning platform where I could access using any device anywhere. Courses that Udemy provides are professionally created by Industry professionals making it more reliable and having more insight into the industry related info which has given me a better insight of what I’m learning. The UI of the platform is easy to navigate and keep track of the progress. Further, downloading the app enables to download the courses to the device and then work on the courses even without the need of internet which is a very useful and efficient feature. Cons Since the courses are self paced, doubts related to the contents will have to raised through email/Q&A section where reply may take some delay beside that I don’t see any limitation to the courses nor the platform. Review Source LS Luciana S. Interpreter Telecommunications Used the software for: 2+ years ### "Learning everything in just one place " December 26, 2025 5.0 I use it to study and learn more about different tools I can incorpore to my job. So far I had an amazing positive experience, there’s nothing you can’t find in udemy. Pros Udemy it’s simply amazing, as a person who loves to learn, I use udemy every time I’m interested in learning about a new software or whatever it is, because udemy will have an amazing course about anything! Cons Some classes are expensive and not good at all, the certificates should be able to give you more recognition. The should really filter who can give classes. Review Source Ahmed S. Planning Engineer Civil Engineering Used the software for: 2+ years ### "The best educational content I always find on it" June 11, 2023 5.0 Overall, and after more than six years of experience, I can say that he is the best for me in this field Pros Ease of use, multiplicity of content, continuous offers on prices, realistic and real reviews Cons Some courses are slightly overpriced compared with others Review Source AH Aleah H. OSS Specialist Consumer Services Used the software for: 2+ years ### "Udemy is great for growth " August 26, 2024 5.0 Udemy Business has been great with allowing me to tailor my skills as a trainer and grow within my position. Pros Udemy Business has been a great resource for providing learning materials for growth. You can also track your progress and there are so many options to choose from. There is an array of subjects from Business Operations to IT Operations Cons There is nothing that I do not like about Udemy Business Review Source BH Barbara H. Human Capital Manager Information Technology and Services Used the software for: 1-2 years ### "A Great Way to Learn" July 22, 2021 5.0 I gained a lot of knowledge from Udemy, things I wouldn't have thought I'd ever take the time to learn. The overall quality of the courses is pretty good. I especially enjoy receiving the certificates upon completion of the courses. Udemy really provides an inexpensive opportunity to gain new skills and tools. Pros Easy to use, very informative. Some of the courses are very engaging, which really makes all the difference for adult learning, I feel. If your team is using the platform, it's easy to assign courses, track progress, leave notes for each other. an inexpensive way to share knowledge and gain information. Cons Some of the courses are useless... even from a beginner perspective. Sometimes you really have to search, which can be expensive if you paying a la carte. If you have an annual membership, the search is merely an inconvenience. Some of the sound from the courses has not been tested so the volume can be brutal. Review Source VR Verified Reviewer Best to use for courses Information Technology and Services Used the software for: 2+ years ### "Udemy for easy course access" June 24, 2021 5.0 My overall experience was good as there are a lot of courses from where we can study and develop ourselves by learning through them. Pros There are many features that I like about using Udemy and the first is that the courses are much cheaper and affordable for everyone who wanna learn new things. There are checkpoints that we can add to our course in between the videos to check it again and then go through all the points that we added while reading the points we added. Cons Some of the courses in udemy are just theory and not much relevant to the course content and need of the hour. Review Source JC Joanna C. Human Resources Generalist, Talent Consumer Goods Used the software for: 1-2 years ### "UDEMY Review " November 6, 2023 5.0 Pros I appreciate the ease of use and the vast variety of courses and trainings available. The filter feature is a game changer. Cons I would have to say it would be nice to have live or interactive trainings. Review Source VR Verified Reviewer Doctoral Student Research Used the software for: 2+ years ### "Love it" August 5, 2021 4.0 Pros I love the frequent sales and the relevance of the courses offered! I have used it to learn a variety of skills relevant to my doctoral program Cons Sometimes it takes a while before there's a sale - some courses are VERY expensive Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.