--- title: "Udemy Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Udemy Business the right Learning Experience Platform solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209689/Udemy-for-Business/reviews/" page_type: "reviews" language: "en" --- Udemy Business 4.5 (168) [View alternatives](https://www.capterra.com/p/209689/Udemy-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Udemy Business Ease of use 4.7 Customer Service 4.3 ## Pros and Cons in Reviews MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in.“ January 22, 2026 Ajaz A Data EngineerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years. “some of the courses are outdated and the quality of the content is not consistent.“ May 18, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “Udemy allow me to access courses on demand , learn at my own pace and fit the trainings into my schedules which help me jiggle work, family and learning effortlessly.“ March 18, 2025 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from.“ January 22, 2026 Mamute Nicholas D Sales and Marketing SpecialistPlastics, 11 - 50 employeesUsed the software for: More than 2 years. “One notable advantage is it's deep analytics tool that enable us download reports for each of enrolled employee that provide a detailed overview of our activities ie courses we have registered, completed courses and how we engage with instructors.“ March 18, 2025 TL Tom L CEOGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “However, as our financial situation changed, we had to reduce our team size and found ourselves with unused licenses, yet were unable to adjust our subscription accordingly.“ November 4, 2024 SW Susmita W Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Access to over 20,000 courses,custom learning paths for different organization,user friendly, meant for global teams and multiple languages.“ November 16, 2024 MC Mark C Founder and CEOE-Learning, Self-employedUsed the software for: 6-12 months. “All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 168 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Furkan A. Founder Design Used the software for: 1-2 years ### "A broad and practical learning library for professional skills" August 14, 2026 5.0 My experience with Udemy Business has been very good, particularly when I need practical training that I can apply directly to professional projects. I appreciate having access to both introductory and more advanced courses across a wide range of disciplines. For design and digital product work in particular, it is useful to be able to move from a conceptual topic to a very specific tool or technical skill without changing platforms. It has been a valuable resource for both expanding my existing skills and learning new tools as project requirements evolve. Pros What I like most about Udemy Business is the breadth of its course library and the amount of practical, hands-on content available. I can usually find training that matches a very specific need, whether it is related to UX/UI design, development, analytics, project management, productivity, or business skills. Many courses include real examples, exercises, and complete workflows, which makes it easier to apply what I learn directly to ongoing projects. The flexibility to move between different subjects and learning levels is also a major advantage. Cons Because the content library is so large, the quality and teaching style can differ between courses. Ratings and previews help, but I sometimes need to compare several courses before deciding which one is the best fit. Some longer courses could also be structured more concisely, especially when I am looking for a quick answer to a specific problem rather than a complete introduction to the subject. Review Source Mudit M. Quality Automation Specialist Financial Services Used the software for: 6-12 months ### "Affordable , Good for learning" February 25, 2026 4.0 It is a good app , compared to other it is more affordable. The new AI interview is a good addition to it. Pros Udemy Business offers a wide variety of courses for students to learn . It offers various quizes and tests to test the learning Cons Udemy Certificates have less industry wide acceptance . The certificates dont prove out to be much recognized Review Source MC Mark C. Founder and CEO E-Learning Used the software for: 6-12 months ### "Weeks without a resolution" January 22, 2026 1.0 I created and published several courses on Udemy and, as expected, went through the normal back-and-forth during the review process to ensure everything met their requirements. My courses were approved, published, and began gaining traction. I invested significant personal time and money into marketing them, enrollments increased, and the reviews were very positive. Every review was 4 or 5 stars and the written feedback was great. Then, months after launch, I discovered that all of my courses had suddenly been marked as “banned” and unpublished, with no prior warning. There's no phone number listed to receive help and when I contacted the only email address I could find, I had to wait, only to be told that my courses were unpublished due to alleged AI-generated content and a lack of “human oversight.” This was frustrating, as it’s simply not true, and Udemy had already reviewed them and stated them good for publishing. I personally wrote the content of all courses, created the slides myself, put everything together and uploaded everything myself. I explained this and even provided screenshots and clear evidence to support this, showing my entire process. Since then, communication has been extremely disappointing. I have to wait for days and all I get is unpersonal, repetitive and canned replies that restate the same incorrect verbiage, that doesn't even address the evidence I’ve shared or suggest a resolution. There is no phone number to call, and despite multiple requests to speak with someone who can actually help resolve the issue, weeks have passed with no meaningful response or resolution. What’s most concerning is that this situation is Udemy's clear lack of respect or consideration for instructors that create the content that their company profits from. I've now spent so many hours and so much money in creating and marketing these courses, and it seems to me that Udemy would rather waste my time and money instead of doing the right thing and actually helping to reslove the situation. it's been weeks now, and I still cannot find anyone from Udemy to actually help, while my time and money is wasted and students are unable to access the courses that were created with the expertise and the quality production tht earned such good reviews. All I ask Udemy for is a fair review of the facts and a real conversation, but apparently, their hard-working course creators are not worthy of that. Pros I like that (in theory) it will expose my online courses to a broader audience since they have students sign-up and able to search for the type of courses they want to invest in. Cons The customer service is really poor and there's a lack of respect shown to those that invest a lot of their time and money in creating the courses that Udemy profit from. Review Source VR Verified Reviewer Data Engineer Consumer Goods Used the software for: 1-2 years ### "A platform to Upskill and Learn Affordably" May 18, 2026 4.0 overall , I find udemy as a platform to upskill and polish my knowledge , rather than a reputed & recognized certification platform . Ability to track the learning progress is a notably positive. Pros Udemy Business offers a wide range of courses across various fields, including specific tools and software applications. Most courses are well-structured and delivered by experienced instructors. The cost of learning and upskilling is relatively affordable, making it accessible for both individuals and organizations. The ability to track employee learning progress is also a valuable feature for management. Cons The certifications are not widely recoganized and is relatively easy to achieve . some of the courses are outdated and the quality of the content is not consistent. Review Source Frankie S. Consultant Computer & Network Security Used the software for: 1-2 years ### "Fantasic personal and professional development tool!" August 30, 2025 5.0 Overall I love this platform for work and personal development. I've found it handy for a plethora of trainings in my field of work. Pros Udemy is one of the ways i learn new skills for personal development. When I suggested Udemy business to a supervisor, she jumped on the opportunity to use it. The amount of courses and topics available are amazing and great valuefor the money paid. The security, customer support and student teacher interactions are perfect as well. Cons I don't really have any cons, the website is awesome. I guess the only thing that would be a great fix is lettting all the features of the website be available on the app ass well (better communication, file downloads, class video management, etc) Review Source Justin D. Senior Manager II., Talent Acquisition Management Consulting Used the software for: 1-2 years ### "A Great Resource for Professional Development, but the Platform needs some TLC!" January 24, 2025 3.0 I enjoyed the Udemy Business platform overall, but ultimately made the decision to make a change on account of the issues with the interface. If you're a smaller organization or a large company that has the back office support, the customization and variety of course subject matter would outweigh the sluggish interface. Pros The best attribute of the Udemy platform is the customization. The first being the ability to tailor the content available to your employees. I'm able to be sure the content is relevant and of interest to ensure my team continued to learn and was enthusiastic when doing so. Cons The platform/user interface for the app can be sluggish and timeout during "high traffic" times. We've had this occur twice now ahead of our mid-year and annual review cycles when our workforce is attempting to complete their learning path ahead of their performance review. In addition there have been some cases where folks that have completed courses aren't marked as such and had to implement a process where they had to take a screenshot upon completing a training or course which was frustrating and ate up bandwidth across our HR and L&D Teams. Alternatives considered [Degreed](https://www.capterra.com/p/220368/Degreed/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing Udemy Business The ability to customize our teams training path was unmatched along with the variety of courses available Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) cost and ability to tailor our teams learning path. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Flexible Learning with Vast Resources" February 26, 2026 3.0 Overall, Udemy Business offers flexible, accessible learning with a wide range of courses, though content quality can vary. Pros I loved Udemy Business’s vast course library and flexible learning, making skill development easy, engaging, and accessible anytime. Cons Some courses vary in quality, and the vast selection can feel overwhelming when choosing what to learn next. Review Source CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 1-2 years ### "Udemy Business makes up-skilling easy " August 6, 2026 5.0 Udemy Business has been a valuable tool for me to continue improving. Consulting is a competitive field and Udemy helps keep me current. While I wish the library was larger, what is there is excellent. I would definitely recommend Udemy. Pros Udemy has an excellent selection of curated and relevant content. In my profession as a consultant, continuous personal improvement is of paramount importance. Having Udemy as a tool to up-skill and continue learning has been very valuable. I especially appreciated the resource updates on courses I’ve already completed. And last, I like the variety of instructors, which make each course feel unique and helps keep me engaged. Cons My biggest gripe with Udemy is its relatively small library. Compared to LinkedIn Learning, I believe the quality of each course is higher. I just wish there was more of it. Review Source VR Verified Reviewer Marketing Specialist Environmental Services Used the software for: 6-12 months ### "Great for self-improvement" August 15, 2026 5.0 Pros What I liked most about Udemy is its extensive knowledge base for courses and self-improvement. Also, you can add the certificates to LinkedIn. Cons What I like least about Udemy, is that many of the courses can be dull, boring, monotone, and AI created... Review Source PP Prachi P. Senior Manager Information Technology and Services Used the software for: 1-2 years ### "Great learning platform" January 7, 2026 5.0 Excellent learning platform with a lot of courses across topics, with varying degrees of rigour and depth. Good self-paced courses which allow you to plan conveniently. Pros Extremely useful courses - both technical and functional. Instructors are good and the self-paced learning pattern is very effective. Cons There should be an option to try out Udemy without a business account. It would help gauge the courses & material better. Review Source GS Grace S. Learning and Development Specialist Information Technology and Services Used the software for: 1-2 years ### "I love Udemy, both as an admin and a user" December 2, 2023 5.0 Love the tool, it does lack true LMS capability but makes up for it with literally everything else. Pros The UI leaves little to be desired, it's easy to pick up where you left off of search for something new Cons The reporting was a bit out of the box versus being able to create my own. Switched from [Mindtickle](https://www.capterra.com/p/129616/MindTickle/) The platform was a bit funky to use as a user and an admin Review Source VR Verified Reviewer Assistant Director Information Technology and Services Used the software for: 2+ years ### "Really great eLearning app - Great for on the go learning." March 8, 2025 5.0 I like the mobile app version much better than the web based version. I can fast forward to speed up the course or slow down to suit my pace. Pros Easy to use, comprehensive courses available. Excellent mobile app. Really useful to make my time more productive when I am on the bus/train. Cons Web based version is more limiting than mobile app. Review Source Mouloukou K. Account executive Information Technology and Services Used the software for: I used a free trial ### "Great platform to learn any subject but for depth and quality, look elsewhere " July 17, 2025 4.0 Pros The library of content and topics is extremely wide. You can learn about music, cooking, sport, data science or even A.I. This is excellent for employees, they can explore any topics! Cons It can sometimes be overwhelming when you have so much options on the platform. Also, the quality of courses can vary a lot,with courses being excellent and others being more questionable Review Source MC Mohamed C. Lecturer Education Management Used the software for: I used a free trial ### "Built to empower groups and individuals with additional skills" December 14, 2024 4.0 Built to empower groups and individuals with distinguishable skills and features unavailable among the remaining rivals, in LMS platforms industry. Udemy business is an established platform committed to revolutionize learning and training in enterprises and companies. A fully armed with features to suit the different needs, the different teams and even the different industries. Udemy Business has a variety of plans that would be favourable for both, the number of users and your budget. Udemy Business is what great enterprises and teams are looking for; it is developed to meet the interests for both small and large groups, remote of Hybrid modes of training. Courses are intricately designed in the favour of all, IT operators, executives, leaders, engineers, data scientists and many others. Pros I like best its customer service commitment, but it is additionally famous for all ways and means to manage courses, particularly its customizing features for groups and individuals, assign tasks and tests. Its user friendly dashboard offers full insights and analytics about how courses develop, namely reports on courses, skills, tests and labs. Cons In fact, I do not have enough to go against Udemy Business except for the issue of accreditation and course content, I sometimes feel that they are less careful when it comes to instructors, anyone can be an instructor on Udemy, and this might limit the quality of courses. Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Udemy Review" April 14, 2025 5.0 Overall good platform to gain knowledge about business Pros There a lot of learning materials related to business Cons Need to familiarize the platform for first timer Review Source kB ksenjia B. Team leader Non-Profit Organization Management Used the software for: Less than 6 months ### "Education improvement tool" December 17, 2024 3.0 Udemy is requires less qualification to pursue a course Pros Courses at udemy are very cheap to pay for and certificate are awarded which is so amazing unlike other platforms Cons Udemy has variety of course and it's certified. Review Source MJ Maureen J. Director of Product Development Warehousing Used the software for: 6-12 months ### "Great Supplemental Learning Tool" November 20, 2023 5.0 I love it. It is a great tool for additional learning, with great check points for learning, and we have been using it for AWS certification prep. Pros At Infoplus, we offer a Udemy Subscription to all employees as a way to add value to their own education paths that they want to take. There are also great classes that add value for my team when they are onboarding, like the Junit and Cypress tests, which has added knowledge to my team that they did not previously have. Cons There can be too many choices so I do spend time vetting what courses I recommend if I am asked by a team member for help choosing a course. Review Source VR Verified Reviewer System engineer Information Technology and Services Used the software for: 1-2 years ### ""One of the best educational platform"" March 31, 2022 5.0 If you are from a non-cs background, looking for a good learning platform to start with Udemy business is the best platform. Good quality of content and educators. Pros I am using the Udemy business for my educational purposes for the past 2 years. Even though I am from a non-computer science background, it helps a lot by teaching from the grass-root level. We can identify the time we have spent, and the remaining contents from level bars. Learning paths helps a lot to choose lectures based on our field of interest. Cons Some courses are outdated. If there is a proctored exam is there after the end of the course, it will make certificates more valuable. Some educators replay very late. Review Source AC Abin C. Banking Specialist Banking Used the software for: 1-2 years ### "Platform for professional Growth and Skill Development " July 6, 2023 5.0 The experience I have with Udemy is exceptional as the courses are curated to make it simple and easy to digest and grasp on quick pace. Reminder setup makes very clean feature to let us know of the time to get back to the pace of studying. Having many courses within the platform makes it very nice to learn new subjects and explore career options. Overall, I’m very satisfied as I’m still using the tool for learning. Pros Udemy is a versatile and accessible online learning platform where I could access using any device anywhere. Courses that Udemy provides are professionally created by Industry professionals making it more reliable and having more insight into the industry related info which has given me a better insight of what I’m learning. The UI of the platform is easy to navigate and keep track of the progress. Further, downloading the app enables to download the courses to the device and then work on the courses even without the need of internet which is a very useful and efficient feature. Cons Since the courses are self paced, doubts related to the contents will have to raised through email/Q&A section where reply may take some delay beside that I don’t see any limitation to the courses nor the platform. Review Source VR Verified Reviewer fullstack de Computer Software Used the software for: 6-12 months ### "My favorite learning platform" September 20, 2023 5.0 Since I´m using Udemy, I don´t have issues to find information on internet of something I need. Thanks to that I passed AWS cloud particioner test, I feel I´m really making a difference in my life by using and learning with this platform Pros There is a great variarity of content and courses to be taken and most of them really goes deep in what you are learning Cons certainly, the price is hard to justify, but it worth it if you take as many courses as you can Review Source ACI Alexandru Cristian I. QA Engineer Internet Used the software for: 2+ years ### "Udemy for Business is the go to for learning diverse things" July 13, 2022 4.0 My experience with Udemy Business was a good one, going back at it when the job will allow it. Pros I liked the most at Udemy for Business the fact that there are a lot of courses from almost all the domains, and the fact that on courses with assessments, the user can ‘code’ on the website. Cons It would be cool to have a feature that would allow the learner to code inside the browser, as other learning tools do, without needing the setup on the local machine of the required coding applications. Review Source BH Barbara H. Human Capital Manager Information Technology and Services Used the software for: 1-2 years ### "A Great Way to Learn" July 22, 2021 5.0 I gained a lot of knowledge from Udemy, things I wouldn't have thought I'd ever take the time to learn. The overall quality of the courses is pretty good. I especially enjoy receiving the certificates upon completion of the courses. Udemy really provides an inexpensive opportunity to gain new skills and tools. Pros Easy to use, very informative. Some of the courses are very engaging, which really makes all the difference for adult learning, I feel. If your team is using the platform, it's easy to assign courses, track progress, leave notes for each other. an inexpensive way to share knowledge and gain information. Cons Some of the courses are useless... even from a beginner perspective. Sometimes you really have to search, which can be expensive if you paying a la carte. If you have an annual membership, the search is merely an inconvenience. Some of the sound from the courses has not been tested so the volume can be brutal. Review Source VR Verified Reviewer Best to use for courses Information Technology and Services Used the software for: 2+ years ### "Udemy for easy course access" June 24, 2021 5.0 My overall experience was good as there are a lot of courses from where we can study and develop ourselves by learning through them. Pros There are many features that I like about using Udemy and the first is that the courses are much cheaper and affordable for everyone who wanna learn new things. There are checkpoints that we can add to our course in between the videos to check it again and then go through all the points that we added while reading the points we added. Cons Some of the courses in udemy are just theory and not much relevant to the course content and need of the hour. Review Source JC Joanna C. Human Resources Generalist, Talent Consumer Goods Used the software for: 1-2 years ### "UDEMY Review " November 6, 2023 5.0 Pros I appreciate the ease of use and the vast variety of courses and trainings available. The filter feature is a game changer. Cons I would have to say it would be nice to have live or interactive trainings. Review Source VR Verified Reviewer Doctoral Student Research Used the software for: 2+ years ### "Love it" August 5, 2021 4.0 Pros I love the frequent sales and the relevance of the courses offered! I have used it to learn a variety of skills relevant to my doctoral program Cons Sometimes it takes a while before there's a sale - some courses are VERY expensive Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.