--- title: "Zillow Rental Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zillow Rental Manager Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/209701/Zillow-Rental-Manager/" page_type: "product" language: "en" --- # Zillow Rental Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zillow Rental Manager ## What is Zillow Rental Manager? Zillow Rental Manager is an online property management software that helps landlords streamline rental operations. The platform provides tools to simplify the rental process, from creating professional property listings to tenant screening, including renter histories, income verification, credit checks, and background information. Zillow Rental Manager enables digital lease creation and e-signing, making it easy to generate and sign custom lease agreements electronically. The software also allows for online rent collection, enabling tenants to pay rent, fees, and utilities through a secure portal, giving landlords real-time visibility into rental income. Leveraging Zillow's real estate data, landlords can competitively price rentals and optimize returns. Zillow Rental Manager offers customized listing recommendations to attract more renters. The centralized, user-friendly platform allows landlords to manage their rental business in one place. ## What is Zillow Rental Manager used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Apartment Management Systems / 2026 - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zillow Rental Manager?[Manage this product listing](https://www.g2.com/products/zillow-rental-manager/claim_requests/new?auto=true) Rating Breakdown 4.6 +− Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.4 Rating Breakdown 4.6 Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.4 ## Zillow Rental Manager Reviewers Verdict Updated August 2026 AI summary - Zillow Rental Manager is a fit for landlords or small property management teams seeking straightforward online tools for listing and tenant management. - Its main advantage is the ease of use, enabling quick setup of rental listings, tenant screening, and communication from a single platform. - It helps buyers save time by centralizing applications, rent collection, and lead tracking in one place. - Buyers may need to accept some trade-offs in customization, notification reliability, and occasional delays with customer support. - It works best for those managing a modest number of units, but may be less suitable for buyers needing advanced features or high-volume customization. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zillow Rental Manager 4.6 (103) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (103) Ease Of Use 4.6 (1,623) Value For Money 4.5 (85) Value For Money 4.6 (1,549) Customer Service 4.4 (83) Customer Service 4.7 (1,591) ## Zillow Rental Manager alternatives [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (650)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/) ## FAQs about Zillow Rental Manager Overview ### What problems does Zillow Rental Manager solve? Zillow Rental Manager solves time-consuming rental listing, tenant screening, showing coordination, and rent collection workflows by putting them in one simple system. Landlords, property coordinators, and small property management offices use it to avoid scattered inquiries, repetitive manual updates, unclear listing details, and slow application processing. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Zillow Rental Manager? Zillow Rental Manager is most used by property owners, property managers, and leasing teams that need to list vacancies, manage inquiries, and screen applicants efficiently. Operations administrators support application tracking and communication, while executives and directors use it to streamline rental workflows, reduce vacancy time, and improve oversight across rental properties. Answer based on 103 reviews Overview ### What company size and industries is Zillow Rental Manager built for? Zillow Rental Manager is built primarily for small businesses in real estate, with 85% of reviewers from small companies and 38% from the real estate industry. It also serves enterprise and midsize businesses at 8% and 7%, with additional use in hospital and health care at 7% and education management at 4%. Answer based on 103 reviews Features and Usability ### What are the key features of Zillow Rental Manager? Zillow Rental Manager includes core listing management tools like listing submission, photo uploads, and virtual tours, plus tenant management features such as online applications, tenant screening, and communication management. Differentiating features include rent collection with online payments, lease management with e-signing, and alerts/notifications for inquiries and updates. Answer based on 48 reviews Overview ### Is Zillow Rental Manager good for property management? Zillow Rental Manager works well for basic property management, especially listing rentals, tracking interest, handling applications, and storing lease documents. Individual landlords and small portfolio owners often find it easy to learn, but many still need other software for deeper operations like full accounting, maintenance workflows, richer reporting, or more complete rent collection controls. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does Zillow Rental Manager integrate with? Zillow Rental Manager connects natively to ShowingTime Appointment Center. This integration supports scheduling and appointment coordination within rental workflows. No other third-party integrations are listed in the official catalog data provided for Zillow Rental Manager. Answer based on 2 reviews Getting Started and Support ### What customer support options does Zillow Rental Manager offer, and how do users rate the experience? Zillow Rental Manager offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, responsive, and easy to reach, with short wait times and clear explanations. Some report delays, repeated follow-ups, and occasional difficulty resolving billing or deposit-related issues. Answer based on 23 reviews Features and Usability ### How good is Zillow Rental Manager for tenant management? Zillow Rental Manager handles tenant management well for landlords who need listings, applications, screening, messaging, leases, and online rent collection in one place. Small landlords and remote property owners like the simple setup and broad reach, though some mention payment deposit delays, awkward messaging, account lockouts, and a learning curve for less tech-savvy tenants. Answer based on 26 reviews Features and Usability ### How easy is it to post rental listings with Zillow Rental Manager? Zillow Rental Manager makes listing submission easy for most landlords through quick setup, photo uploads, editing tools, and automatic distribution across major rental sites. Small property owners often like the organized interface and lead flow, but some run into renewal hassles, limited listing controls, missing scheduling options, fees, and occasional issues with applications or support. Answer based on 22 reviews ## Who uses Zillow Rental Manager? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,750 Property Management reviews Capterra data shows that buyers of Property Management software rank the following features as their top priorities: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Zillow Rental Manager includes **Online Payments**, but it does not offer **Rent Tracking** or **Reservations Management**. Instead, it provides other highly rated features such as **Channel Management** (**59%**), **Accounting** (**54%**), and **Financial Reporting** (**51%**). These features help businesses manage listings across platforms, keep financial records organized, and monitor performance, giving teams better visibility into operations and cash flow. Online Payments 4.6 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Accept and process online payment transactions Channel Management 4.3 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Accounting 4.2 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Communication Management 4.4 (41) 92.68% of 41 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Tenant Tracking 4.7 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Search/Filter 4.7 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Zillow Rental Manager 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - For Property Managers: Used by property managers - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Virtual Tour: Realistic representation of a physical space or environment that helps users explore locations virtually - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (103) 4.6 Based on 103 reviews ## Pricing Value for money 4.5 (85) ### Starting price Free trial not available Value for money 4.5 (85) 4.5 Based on 85 reviews ## Integrations [ ShowingTime Appointment Center](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (83) 4.4 Based on 83 reviews ## User reviews Overall rating 4.6 Based on 103 reviews Filter by rating 5(71) 4(27) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Property manager Real Estate ### "Great tool for landlords " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2026 I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants. Pros Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring. Cons Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Way too many inquiries from people who were not seriously interested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alessandro P. Real Estate Owner Real Estate ### "Efficient tool for listing rentals and handling tenant inquiries" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 15, 2026 I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. Pros Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning. Cons Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Trevor B. Assistant Property Manager Real Estate ### "Seamless Rental Management Wrapped Up In An Easy To Use Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it. Pros Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. Cons ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leslie M. Property Manager Real Estate ### "Can't go wrong with Zillow Rental Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 10, 2026 Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor. Pros Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places. Cons There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dori B. Behavior Consultant Education Management ### "Zillow Search" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 15, 2026 I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price. Pros I like using Zillow to look up properties in specific areas and check the features and prices of the homes. Cons There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Developer Construction ### "Zillow Rental Manager review - great marketing tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 22, 2025 Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it. Pros It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses. Cons When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out. Switched from [Redfin](https://www.capterra.com/p/210572/Redfin/) Well when I couldn't communicate with a person at Zillow who could help me I switched back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PZ Patrick Z. Carpet cleaning Consumer Services ### "Zillow search" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Malisha C. Leasing Consultant Real Estate ### "Zillow is a great source to have in property management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elise W. Property Manager Real Estate ### "Perfect for Finding and Qualifying Tenants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2025 Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property. Pros The value you get for the money! Even the free services are very helpful in finding and vetting new tenants! Cons Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Carolina F. Leasing Agent Real Estate ### "Zillow Honest Revies" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 14, 2025 I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads. Pros They notify me when someone is interested in renting in the area. Sometimes take people from other areas. Cons It’s too expensive for the few results it brings. I get more leases through referrals than through this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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