--- title: "Zillow Rental Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zillow Rental Manager Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/209701/Zillow-Rental-Manager/" page_type: "product" language: "en" --- # Zillow Rental Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zillow Rental Manager ## What is Zillow Rental Manager? Zillow Rental Manager is an online property management software that helps landlords streamline rental operations. The platform provides tools to simplify the rental process, from creating professional property listings to tenant screening, including renter histories, income verification, credit checks, and background information. Zillow Rental Manager enables digital lease creation and e-signing, making it easy to generate and sign custom lease agreements electronically. The software also allows for online rent collection, enabling tenants to pay rent, fees, and utilities through a secure portal, giving landlords real-time visibility into rental income. Leveraging Zillow's real estate data, landlords can competitively price rentals and optimize returns. Zillow Rental Manager offers customized listing recommendations to attract more renters. The centralized, user-friendly platform allows landlords to manage their rental business in one place. ## What is Zillow Rental Manager used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Apartment Management Systems / 2026 - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zillow Rental Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zillow.com/&name=Zillow Rental Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zillow Rental Manager 4.6 (103) VS. [4.8 (1,582)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (103) Ease Of Use 4.6 (1,582) Value For Money 4.5 (85) Value For Money 4.6 (1,509) Customer Service 4.4 (83) Customer Service 4.7 (1,550) ## Zillow Rental Manager alternatives [4.8 (708)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,233)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/) ## FAQs about Zillow Rental Manager Overview ### What problems does Zillow Rental Manager solve? Zillow Rental Manager solves fragmented rental workflows by letting landlords and property coordinators create listings, update photos, schedule showings, collect applications, run background and credit checks, and accept rent payments in one place. Small landlords, rental offices, and first-time property managers benefit most from easier daily tracking, faster leasing, and less manual follow-up. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Zillow Rental Manager? Zillow Rental Manager is most used by property owners, property managers, and leasing teams that need to market vacancies, screen applicants, and manage rental listings efficiently. Small business leaders, administrators, and operations staff benefit from centralized communication, application tracking, and streamlined leasing workflows across one or multiple properties. Answer based on 103 reviews Overview ### What company size and industries is Zillow Rental Manager built for? Zillow Rental Manager is built primarily for small businesses and real estate users, with 85% of reviewers from small companies and 38% from Real Estate. It also serves enterprise and midsize organizations at 8% and 7%, with additional use across Hospital & Health Care at 7% and Education Management at 4%. Answer based on 103 reviews Features and Usability ### What are the key features of Zillow Rental Manager? Zillow Rental Manager includes core listing management features like rental listing submission, photo uploads, and virtual tours, plus tenant management tools such as online applications, tenant screening, and credit checks. Differentiating features include rent collection with online payments, lease management with e-signing, and communication tracking in a simple dashboard. Answer based on 48 reviews Overview ### Is Zillow Rental Manager good for property management? Zillow Rental Manager works well for basic property management, especially listing rentals, tracking leads, handling applications, and storing lease documents. Individual landlords and small portfolios often find it easy to manage properties in one place, but fuller management needs may require other tools for advanced rent collection, reporting, or ongoing operations. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does Zillow Rental Manager integrate with? Zillow Rental Manager connects natively to ShowingTime Appointment Center. This integration supports appointment scheduling workflows for rental listings and property showings, giving landlords and property managers a direct connection to a real estate showing platform. Answer based on 2 reviews Getting Started and Support ### What customer support options does Zillow Rental Manager offer, and how do users rate the experience? Zillow Rental Manager offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, responsive, and easy to work with, with some reporting short wait times and quick issue resolution. Others mention occasional delays, confusion during problem cases, and trouble resolving payment-related issues. Answer based on 23 reviews Features and Usability ### How well does Zillow Rental Manager handle tenant management? Zillow Rental Manager handles core tenant management well for landlords who need listings, applications, screening, messaging, leases, and online rent collection in one place. Small property owners often like the simple setup and tenant portal, though payment timing, app-to-text communication, lockouts, and lease signing can create friction. Answer based on 26 reviews Features and Usability ### Is Zillow Rental Manager easy for listing rental properties? Zillow Rental Manager makes rental listing submission easy with simple posting, quick edits, photo uploads, and broad exposure across major rental sites. Landlords with a few units often find the workflow straightforward, but recurring listing renewals, limited scheduling controls, occasional application status issues, and fees can make the process less convenient. Answer based on 22 reviews ## Who uses Zillow Rental Manager? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,664 Property Management reviews Not all Property Management tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Rent Tracking** (**65%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**57%**) Zillow Rental Manager offers **Online Payments**, which can make it easier to collect rent digitally and keep payment activity organized. However, it does not include **Rent Tracking** or **Reservations Management**. Instead, the product provides other important capabilities that reviewers also value, including **Accounting** (**54%**) and **Tenant Portal** (**49%**). These features help businesses manage financial records and give renters a central place to view information and communicate, helping property teams stay organized and handle day-to-day operations more efficiently. Online Payments 4.6 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 4.2 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Tenant Portal 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Communication Management 4.4 (41) 92.68% of 41 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Tenant Tracking 4.7 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Search/Filter 4.7 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Zillow Rental Manager 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - For Property Managers: Used by property managers - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Virtual Tour: Realistic representation of a physical space or environment that helps users explore locations virtually - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (103) 4.6 Based on 103 reviews ## Pricing Value for money 4.5 (85) ### Starting price Free trial not available Value for money 4.5 (85) 4.5 Based on 85 reviews ## Integrations [ ShowingTime Appointment Center](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (83) 4.4 Based on 83 reviews ## User reviews Overall rating 4.6 Based on 103 reviews Filter by rating 5(71) 4(27) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Property manager Real Estate ### "Great tool for landlords " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2026 I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants. Pros Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring. Cons Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Way too many inquiries from people who were not seriously interested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alessandro P. Real Estate Owner Real Estate ### "Efficient tool for listing rentals and handling tenant inquiries" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 15, 2026 I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. Pros Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning. Cons Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Trevor B. Assistant Property Manager Real Estate ### "Seamless Rental Management Wrapped Up In An Easy To Use Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it. Pros Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. Cons ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leslie M. Property Manager Real Estate ### "Can't go wrong with Zillow Rental Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 10, 2026 Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor. Pros Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places. Cons There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dori B. Behavior Consultant Education Management ### "Zillow Search" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 15, 2026 I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price. Pros I like using Zillow to look up properties in specific areas and check the features and prices of the homes. Cons There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Developer Construction ### "Zillow Rental Manager review - great marketing tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 22, 2025 Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it. Pros It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses. Cons When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out. Switched from [Redfin](https://www.capterra.com/p/210572/Redfin/) Well when I couldn't communicate with a person at Zillow who could help me I switched back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PZ Patrick Z. Carpet cleaning Consumer Services ### "Zillow search" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Malisha C. Leasing Consultant Real Estate ### "Zillow is a great source to have in property management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elise W. Property Manager Real Estate ### "Perfect for Finding and Qualifying Tenants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2025 Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property. Pros The value you get for the money! Even the free services are very helpful in finding and vetting new tenants! Cons Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Carolina F. Leasing Agent Real Estate ### "Zillow Honest Revies" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 14, 2025 I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads. Pros They notify me when someone is interested in renting in the area. Sometimes take people from other areas. Cons It’s too expensive for the few results it brings. I get more leases through referrals than through this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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