# Zillow Rental Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zillow Rental Manager Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager --- # Zillow Rental Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zillow Rental Manager ## What is Zillow Rental Manager? Zillow Rental Manager is an online property management software that helps landlords streamline rental operations. The platform provides tools to simplify the rental process, from creating professional property listings to tenant screening, including renter histories, income verification, credit checks, and background information. Zillow Rental Manager enables digital lease creation and e-signing, making it easy to generate and sign custom lease agreements electronically. The software also allows for online rent collection, enabling tenants to pay rent, fees, and utilities through a secure portal, giving landlords real-time visibility into rental income. Leveraging Zillow's real estate data, landlords can competitively price rentals and optimize returns. Zillow Rental Manager offers customized listing recommendations to attract more renters. The centralized, user-friendly platform allows landlords to manage their rental business in one place. ## What is Zillow Rental Manager used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Apartment Management Systems / 2026 - Property Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Zillow Rental Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zillow.com/&name=Zillow Rental Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zillow Rental Manager 4.6 (103) VS. [4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (103) Ease Of Use 4.5 (1,887) Value For Money 4.5 (85) Value For Money 4.3 (1,475) Customer Service 4.4 (83) Customer Service 4.3 (1,729) ## Zillow Rental Manager alternatives [4.6 (179)](https://www.capterra.com/p/120753/Rentec-Direct/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.0 (130)](https://www.capterra.com/p/183247/Real-Page/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars Highest Rated [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/) ## FAQs about Zillow Rental Manager Overview ### What problems does Zillow Rental Manager solve? Zillow Rental Manager solves scattered rental workflows by combining listing creation, inquiry management, tenant applications, screening, showing scheduling, lease signing, rent collection, and property updates in one simple interface. Landlords, property coordinators, small property management offices, and first-time rental operators benefit most by reducing manual follow-up, duplicate data entry, and daily administrative hassle. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Zillow Rental Manager? Zillow Rental Manager is most used by property owners, property managers, and leasing teams that need to market rentals, manage listings, and screen applicants efficiently. Administrators and office staff use it to organize inquiries and scheduling, while executives and consultants rely on it for portfolio visibility, tenant communication, and faster leasing decisions. Answer based on 103 reviews Overview ### What company size and industries is Zillow Rental Manager built for? Zillow Rental Manager is built primarily for small businesses, which make up 85% of reviewers, and for real estate users, who account for 38%. As a cloud-based system for landlords and real estate agents, it also sees some use in hospital and health care at 7% and education management at 4%. Answer based on 103 reviews Features and Usability ### What are the key features of Zillow Rental Manager? Zillow Rental Manager includes core rental listing and tenant management features like listing submission with photos, online applications, tenant screening, credit checks, and rent collection. Differentiating features include virtual tours, lease management, alerts and notifications, and centralized communication tools that help landlords track properties, leads, and tenant activity in one place. Answer based on 48 reviews Overview ### Is Zillow Rental Manager good for property management? Zillow Rental Manager works well for basic property management, especially listing rentals, tracking interest, collecting applications, and organizing lease documents. Small landlords and occasional property owners often like the simple setup, but many note it is better for leasing tasks than full ongoing management, with some gaps in rent workflows, tracking depth, and data updates. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does Zillow Rental Manager integrate with? Zillow Rental Manager integrates with ShowingTime Appointment Center for scheduling and showing management. This catalog listing indicates one native third-party connection, with ShowingTime Appointment Center as the only named integration available in the provided data. Answer based on 2 reviews Getting Started and Support ### What customer support options does Zillow Rental Manager offer, and how do users rate the experience? Zillow Rental Manager offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as helpful, clear, and responsive, with short wait times and quick issue resolution. Still, some report delays reaching support, repeated contacts to solve problems, and occasional difficulty resolving payment-related issues. Answer based on 23 reviews Features and Usability ### How well does Zillow Rental Manager handle tenant management? Zillow Rental Manager handles core tenant management well with listings, applications, screening, messaging, leases, and online rent collection in one place. Individual landlords and small property owners often find it easy to learn, though some mention payment deposit delays, awkward message switching, account lockouts, and a learning curve for less tech-savvy tenants. Answer based on 26 reviews Features and Usability ### How easy is it to submit and manage rental listings? Zillow Rental Manager makes listing submission easy with quick setup, photo uploads, editing tools, and broad marketplace exposure. Landlords with a few units often like the simple posting flow and built-in applications, but some run into renewal hassles, fees, limited listing controls, support issues, occasional application status errors, and concerns about unclear or scam listings. Answer based on 22 reviews ## Who uses Zillow Rental Manager? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 103 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 103 reviews Administrative 32% Administrative 32% Real Estate 20% Creative & Design 8% Health & Medical 6% Others 34% Top industries Based on 103 reviews Real Estate 69% Hospital & Health Care 12% Education Management 7% Construction 7% Other 5% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 4.6 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Accept and process online payment transactions Communication Management 4.4 (41) 92.68% of 41 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Tenant Tracking 4.7 (38) 81.58% of 38 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Search/Filter 4.7 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Document Management 4.4 (34) 73.53% of 34 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Reporting & Statistics 4.6 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Zillow Rental Manager 36 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Used by property managers Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Realistic representation of a physical space or environment that helps users explore locations virtually SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (103) 4.6 Based on 103 reviews ## Pricing Value for money 4.5 (85) ### Starting price Free trial not available Value for money 4.5 (85) 4.5 Based on 85 reviews ## Integrations [ ShowingTime Appointment Center](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (83) 4.4 Based on 83 reviews ## User reviews Overall rating 4.6 Based on 103 reviews Filter by rating 5(71) 4(27) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Property manager Real Estate ### "Great tool for landlords " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2026 I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants. Pros Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring. Cons Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc. Switched from [Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Way too many inquiries from people who were not seriously interested. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alessandro P. Real Estate Owner Real Estate ### "Efficient tool for listing rentals and handling tenant inquiries" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 15, 2026 I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management. Pros Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning. Cons Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Trevor B. Assistant Property Manager Real Estate ### "Seamless Rental Management Wrapped Up In An Easy To Use Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it. Pros Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system. Cons ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leslie M. Property Manager Real Estate ### "Can't go wrong with Zillow Rental Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 10, 2026 Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor. Pros Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places. Cons There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dori B. Behavior Consultant Education Management ### "Zillow Search" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 15, 2026 I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price. Pros I like using Zillow to look up properties in specific areas and check the features and prices of the homes. Cons There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Developer Construction ### "Zillow Rental Manager review - great marketing tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 22, 2025 Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it. Pros It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses. Cons When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out. Switched from [Redfin](https://www.capterra.com/p/210572/Redfin/) Well when I couldn't communicate with a person at Zillow who could help me I switched back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PZ Patrick Z. Carpet cleaning Consumer Services ### "Zillow search" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Malisha C. Leasing Consultant Real Estate ### "Zillow is a great source to have in property management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elise W. Property Manager Real Estate ### "Perfect for Finding and Qualifying Tenants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2025 Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property. Pros The value you get for the money! Even the free services are very helpful in finding and vetting new tenants! Cons Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF Carolina F. Leasing Agent Real Estate ### "Zillow Honest Revies" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 14, 2025 I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads. Pros They notify me when someone is interested in renting in the area. Sometimes take people from other areas. Cons It’s too expensive for the few results it brings. I get more leases through referrals than through this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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