# Zillow Rental Manager Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Zillow Rental Manager Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Zillow Rental Manager Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager/pricing

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# 

 Zillow Rental Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 11, 2025

Written byAlejandra Aranda

Alejandra Aranda

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape a...

[See bio & all articles](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Alejandra Aranda](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape and implement effective marketing strategies.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zillow Rental Manager

Zillow Rental Manager Overview:

### Key takeaways

Insights from verified Capterra reviews

Zillow Rental Manager helps small businesses and independent landlords manage rental listings, screen tenants, and collect payments. It’s most used by administrative and real estate teams who value its ease of use and listing reach. Reviewers highlight built-in tools for tenant screening and rent collection, though some cite limited customization and communication friction. A new AI-powered leasing assistant improves responsiveness and lead conversion.

### Our verdict

Zillow Rental Manager suits landlords who prioritize speed and simplicity over deep customization. Its built-in tools reduce setup time and help manage listings and tenants efficiently. Buyers should weigh trade-offs such as limited integrations and messaging friction, especially if they manage multiple units or rely on external systems.

Overall rating

Based on 101 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zillow Rental Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zillow.com/&name=Zillow Rental Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zillow Rental Manager

4.6 (101)

VS.

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (101)

Ease Of Use

4.7 (703)

Value For Money

4.5 (83)

Value For Money

4.7 (678)

Customer Service

4.4 (81)

Customer Service

4.8 (688)

## Zillow Rental Manager alternatives

Zillow Rental Manager fits small teams managing rentals independently, prioritizing ease of use and basic tenant workflows. It’s best suited for landlords who list occasionally and value built-in tools over deep customization or integrations.

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/)

## Who uses Zillow Rental Manager?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Zillow Rental Manager's interface

The interface is structured for simplicity, with most reviewers highlighting its clear layout and intuitive navigation. Listing properties, uploading photos, and accessing tenant tools are straightforward, though some users mention friction when toggling between messaging and app workflows.

1+

Alejandra Aranda

Content Analyst

You’ll find it easy to create listings and manage tenant details without much setup time. But if you’re juggling multiple conversations, switching between text and app replies can slow you down—especially when timing and responsiveness matter most.

Ease of Use

4.7 (101)

4.7

Based on 101 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

Zillow Rental Manager’s highest-rated features suggest a workflow geared toward speed and clarity. When search, communication, and reporting tools work in tandem, landlords stay organized and responsive without complex configurations or external systems.

Features

4.6 (101)

4.6

Based on 101 reviews

The Zillow Rental Manager features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Search/filter

4.8 (29)

29 reviewers rated this feature

Helps landlords quickly locate listings or tenant details using targeted criteria.

Communication management

4.3 (33)

33 reviewers rated this feature

Facilitates tenant interactions and updates, likely through built-in messaging or notification tools.

Reporting and statistics

4.2 (31)

31 reviewers rated this feature

Offers data visibility into rental performance and tenant activity.

AI Assist chat

0 reviewers rated this feature

A built-in leasing assistant powered by EliseAI that responds to renter inquiries 24/7 in over 50 languages. It helps schedule tours, answer property questions, and follow up automatically, streamlining the leasing process. (June 2025)

Listing access standards

0 reviewers rated this feature

Zillow now requires listings to meet new access standards, including verified contact information and clear tour availability, improving transparency and reducing renter drop-off. (July 2025)

AppFolio investigation

0 reviewers rated this feature

A new partnership with AppFolio enables smoother data syncing between Zillow listings and property management systems, helping teams manage leads and listings more efficiently. (July 2025)

All key features (40)

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

61.11% of 18 reviewers that rated this feature as important or highly important

A built-in leasing assistant powered by EliseAI that responds to renter inquiries 24/7 in over 50 languages. It helps schedule tours, answer property questions, and follow up automatically, streamlining the leasing process. (June 2025)

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

91.67% of 12 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

66.67% of 9 reviewers that rated this feature as important or highly important

A new partnership with AppFolio enables smoother data syncing between Zillow listings and property management systems, helping teams manage leads and listings more efficiently. (July 2025)

0 reviewers rated this feature

Manage various distribution channels, build relations with channel partners, and track their performance

75.00% of 16 reviewers that rated this feature as important or highly important

Facilitates tenant interactions and updates, likely through built-in messaging or notification tools.

33 reviewers rated this feature

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

100.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

0% of 0 reviewers...

Assembly of graphs and charts for visualizing and tracking statistics/metrics

80.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

88.89% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

73.53% of 34 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

0% of 0 reviewers...

Used by property managers

0% of 0 reviewers...

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor the process of lease agreements

66.67% of 18 reviewers that rated this feature as important or highly important

Zillow now requires listings to meet new access standards, including verified contact information and clear tour availability, improving transparency and reducing renter drop-off. (July 2025)

0 reviewers rated this feature

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

100.00% of 10 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

0% of 0 reviewers...

Schedule predetermined or ad hoc maintenance services and labor requests

100.00% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

0% of 0 reviewers...

Access the system via a mobile application

100.00% of 10 reviewers that rated this feature as important or highly important

Manage and support multiple locations

100.00% of 1 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

77.78% of 45 reviewers that rated this feature as important or highly important

Portal for property owners to manage property listings, upload documents, track payments and generate reports

0% of 0 reviewers...

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

100.00% of 2 reviewers that rated this feature as important or highly important

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

100.00% of 10 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

80.65% of 31 reviewers that rated this feature as important or highly important

Offers data visibility into rental performance and tenant activity.

31 reviewers rated this feature

View and track pertinent metrics to find patterns and gain insights from data

0% of 0 reviewers...

Helps landlords quickly locate listings or tenant details using targeted criteria.

29 reviewers rated this feature

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

100.00% of 4 reviewers that rated this feature as important or highly important

Evaluate the criminal, financial, and employment history of tenants

100.00% of 13 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

81.58% of 38 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

72.73% of 11 reviewers that rated this feature as important or highly important

Monitor or audit historical and current transactions to analyze customer account activities

66.67% of 6 reviewers that rated this feature as important or highly important

Realistic representation of a physical space or environment that helps users explore locations virtually

100.00% of 2 reviewers that rated this feature as important or highly important

SaaS, web-based, online deployment

75.00% of 4 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

Zillow Rental Manager’s highest-rated features suggest a workflow geared toward speed and clarity. When search, communication, and reporting tools work in tandem, landlords stay organized and responsive without complex configurations or external systems.

Features

4.6 (101)

4.6

Based on 101 reviews

## Pricing

Zillow Rental Manager does not publicly disclose pricing on its website. Buyers interested in listing upgrades or additional services will need to contact the vendor directly for current rates and plan details. Most SMBs budget around $38 per user, per month for property management software.

### Starting price

Contact vendor  
for pricing

Free trial  
available

Alejandra Aranda

Content Analyst

Zillow Rental Manager requires direct vendor contact to assess cost. For SMBs, this adds a step but allows flexibility in aligning spend with listing frequency and property volume.

Value for money

4.5 (83)

4.5

Based on 83 reviews

## Integrations

Zillow Rental Manager supports listing syndication through property management systems and XML feeds. These integrations, offered via a mix of native and third-party links, help streamline listing updates and reduce manual entry across rental platforms.

Popular integrations

[

ShowingTime Appointment Center](https://www.capterra.com/p/40369/ShowingTime-Appointment-Center/)

Alejandra Aranda

Content Analyst

Connecting Zillow Rental Manager with your property management system or feed setup helps your leasing coordinator avoid duplicate data entry, keep listings current, and reduce delays in publishing updates across rental sites.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (81)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (81)

4.4

Based on 81 reviews

## User reviews

Overall rating

4.6

Based on 101 reviews

Filter by rating

5(70)

4(26)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

TB

Trevor B.

Assistant Property Manager

Real Estate

### "Seamless Rental Management Wrapped Up In An Easy To Use Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 23, 2026

We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it.

Pros

Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system.

Cons

ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Leslie M.

Property Manager

Real Estate

### "Can't go wrong with Zillow Rental Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 10, 2026

Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor.

Pros

Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places.

Cons

There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Dori B.

Behavior Consultant

Education Management

### "Zillow Search"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 15, 2026

I occasionally use Zillow rental manager to check the rental value when I search for homes on Zillow. It gives the rental price.

Pros

I like using Zillow to look up properties in specific areas and check the features and prices of the homes.

Cons

There isn’t really anything I can think of. I do prefer the Zillow real estate to the rental property but it’s helpful to know the rental value as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Developer

Construction

### "Zillow Rental Manager review - great marketing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

December 22, 2025

Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it.

Pros

It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses.

Cons

When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out.

Switched from

[Redfin](https://www.capterra.com/p/210572/Redfin/)

Well when I couldn't communicate with a person at Zillow who could help me I switched back.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PZ

Patrick Z.

Carpet cleaning

Consumer Services

### "Zillow search"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2025

I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics.

Pros

I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts.

Cons

The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Malisha C.

Leasing Consultant

Real Estate

### "Zillow is a great source to have in property management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 12, 2025

My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus!

Pros

Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit.

Cons

What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Elise W.

Property Manager

Real Estate

### "Perfect for Finding and Qualifying Tenants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2025

Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property.

Pros

The value you get for the money! Even the free services are very helpful in finding and vetting new tenants!

Cons

Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Carolina F.

Leasing Agent

Real Estate

### "Zillow Honest Revies"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 14, 2025

I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads.

Pros

They notify me when someone is interested in renting in the area. Sometimes take people from other areas.

Cons

It’s too expensive for the few results it brings. I get more leases through referrals than through this system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lexus P.

CEO

Real Estate

### "Pretty good for listing units for rent"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 6, 2025

I mainly use zillow rental manager for listing rentals. My experience with that is pretty good. I would say more good than bad. It use to have a weekly fee to list properties for s short period and then it was free again. It's not worth paying to list your rental when there are other free options so I'm glad it's free again.

Pros

I use zillow rental manager mainly for listing rental units. It works pretty well for this in terms of the ease of listing, messages etc.

Cons

Some other sites with the ability to list rentals offer automatic replies. Zillow rental manager does not so it can get redundant sending the same message over and over.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Derrick A.

Owner

Real Estate

### "Every Landlord Should Use This!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2025

Overall i love the Zillow rental manager app. Its my go to every time i need to find a tenant for one of my properties.

Pros

Zillow rental manager is easy to use and its free to use which i really like and appreciate. Definitely recommended to all landlords.

Cons

I don't really have any dislikes regarding the platform. Everything works to my liking. The platform has alot the features I need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/)

## FAQs

Yes. Landlords can collect rent online through ACH transfers at no cost. Tenants using credit or debit cards pay a small transaction fee. Payments can be set up as one-time or recurring.

Yes. Landlords can either upload an existing lease or use Zillow’s lease builder tool, available in select states. Both options support electronic signatures and customizable fields.

Yes. You can list and manage multiple properties under one account. Each property’s details, applications, and payment status are tracked individually within the dashboard.

Yes. Zillow supports listing syndication through Rent Manager and other feed-based systems. These integrations help automate listing updates and reduce manual entry.

A portable application allows renters to pay once and apply to multiple listings within 30 days. This includes credit and background checks, which are reused across applications.

Yes. The platform centralizes tenant messages and application updates, helping landlords stay organized and respond efficiently throughout the leasing process.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Zillow Rental Manager’s own online content in August 2025, including the product's website and its social media channels.
    

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Published June 23, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/)

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Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/)

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