--- title: "Zillow Rental Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zillow Rental Manager the right Property Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Zillow Rental Manager 4.6 (103) [View alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Zillow Rental Manager Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews MW Morgan W DirectorReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and rent collection, though the listing fee is a drawback.“ December 21, 2024 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising).“ March 23, 2026 HB Haley B CounselorHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go is my logo for them“ July 28, 2025 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.“ March 23, 2026 Briana P Property managerReal Estate, Self-employedUsed the software for: 1-2 years. “It is user friendly, affordable and clearly outlines information renters need to know before inquiring.“ April 18, 2026 JB Jeff B Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Having to toggle back and forth from a text message to respond in the app is a hassle.“ January 14, 2025 MC Malisha C Leasing ConsultantReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “To edit our listing only took a few clicks and everything was there ready to edit.“ November 12, 2025 AC April C CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “At times, selecting the date can be challenging if I'm moving too fast thru the process.“ January 23, 2025 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dylan C. marketing Food & Beverages Used the software for: 2+ years ### "Searching for the perfect home" January 25, 2025 4.0 A useful tool that helps me find the perfect home to live in more quickly without having to visit several websites that are not as safe as Zillow. Pros I like Zillow because it has a wide variety of rental options that make it easy to choose the place where you feel most comfortable living. It is a very useful intermediary that makes the entire rental process easier. The contracts are quicker to sign and with the assurance that the entire process is legal and committed. Cons In my experience, I have not disliked anything and they have not let me down. Review Source MC Malisha C. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Zillow is a great source to have in property management!" November 12, 2025 5.0 My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. Review Source AN Arial N. Hearing Care Coordinator Hospital & Health Care Used the software for: I used a free trial ### "It's OKAY, not the best." January 13, 2025 2.0 It has been okay, probably would not recommend this app Pros I save time and effort with prioritized responses to my questions Cons there is limited in person support for this app Review Source MY Mandie Y. Director of engagement, marketing, and chief compliance officer Commercial Real Estate Used the software for: 2+ years ### "A win-win to market your rental property" May 22, 2025 5.0 I’ve been using Zillow rental manager for over three years now and it is one of my most favorite platforms to advertise our properties on as well as get leads for perspective tenants Pros The ease of listing properties uploading media photos, videos, and advertising multi family units makes us a win-win that is extremely user-friendly. You can also take applications directly through Zillow. Cons Especially for urban apartments like in downtown situations, we need to add more amenities because historic buildings do not have everything that class a Apartment communities downtown or in the suburbs have Review Source LP Lexus P. CEO Real Estate Used the software for: 2+ years ### "Pretty good for listing units for rent" September 6, 2025 4.0 I mainly use zillow rental manager for listing rentals. My experience with that is pretty good. I would say more good than bad. It use to have a weekly fee to list properties for s short period and then it was free again. It's not worth paying to list your rental when there are other free options so I'm glad it's free again. Pros I use zillow rental manager mainly for listing rental units. It works pretty well for this in terms of the ease of listing, messages etc. Cons Some other sites with the ability to list rentals offer automatic replies. Zillow rental manager does not so it can get redundant sending the same message over and over. Review Source NE Nicole E. Profesional Cleaner and Organizer Hospitality Used the software for: 2+ years ### "Zillow Rental Manager makes paying rent easy and Beneficial to your credit! " May 15, 2025 5.0 Zillow rental manager is great for both owners and tenants alike! Rental managers get paid via direct deposit and tenants don’t have to leave your front door to make their payment! Pros Zillow rental manager is the best way to keep track of your payments and home fees all the while improving your credit score with every paid month! Cons Sometimes we run into less tech savvy tenants and this makes this more difficult for them. Also internet connectivity is required this can hold up a transaction as well. Review Source JB Jeff B. Property Manager Real Estate Used the software for: 2+ years ### "Property Manager Experience with Zillow Rental Manager" March 23, 2025 4.0 Overall a good experience. Easy to add properties and review applications. Pros Works well if you have a few properties to manage. I liked the ability to allow applications be submitted through Zillow, and the option for extra promotion. Cons As you manage more properties you will need more features that are lacking in the rental manager. Review Source Jean D. Music production artist producer Music Used the software for: I used a free trial ### "Best review zillow rental manager" January 19, 2025 4.0 Zillow is fast to take rent from locator Pros Easy and good website to manage rent and secure payment Cons Easy to collect rent from house and apartment Review Source VR Verified Reviewer Consultant Computer Hardware Used the software for: 6-12 months ### "I can see why Zillow is quite popular" January 20, 2025 5.0 Overall I prefer Zillow to other Apps used for rental management Pros Zillow has made it easy to view prospective rental properties before going to the property in person while also giving an opportunity to learn the background on that property and gain insight on the property owner. The application's ease of use is amazing and its integration with google maps helps alot. Cons There were times when I have reached out to a property owner and never received a reply only to later find out the property was no longer available or was never available to beign with. That can be very frustrating. Review Source Vanessa V. Project Management Education Management Used the software for: 2+ years ### "Zillow REVIEW " January 16, 2025 5.0 A love Zillow, and i will always use it to get my properties Pros Is very Friendly for anyone to use, easy access and easy information Cons That a lot of spam and its not very up to date with some properties. and more realistic numbers as-well Review Source AH Alyson H. Real estate Environmental Services Used the software for: Less than 6 months ### "Great for rental management" February 1, 2024 5.0 I have loved my overall experience on Zillow rental because it’s helped me and my business and client out greatly! Pros I’m currently a rental manager for houses and Zillow has been the perfect help for my clients and situations! There are tons of options and tools in the application Cons It could be slightly less expensive but it’s definitely worth it Alternatives considered [Redfin](https://www.capterra.com/p/210572/Redfin/) Reason for choosing Zillow Rental Manager Because it was the better alternative to these applications Review Source AS Amy S. Owner Hospital & Health Care Used the software for: 1-2 years ### "Wonderful website " January 23, 2025 5.0 Great website, updates daily, to the minute Pros The filters they are great you can filter by about anything Cons They don't like you to comment outside their site Review Source KW Kenzie W. Office Administrator Real Estate Used the software for: 1-2 years ### "Love Zillow!" January 9, 2025 5.0 Pretty great. I would not consider switching softwares Pros Its ease of use, the internal checks to correct error Cons I sometimes miss notifications from the software Review Source VR Verified Reviewer Self Publishing Used the software for: I used a free trial ### "202501zillowrm" January 4, 2025 5.0 It is a great tool for both ends, property managers, landlords, or home buyers. Pros It is rental management program incorporating zillow buy and sell function, finding an agent. It also displays valuable information about rental property, tax and tenant screening, etc. Cons It only serves a limited number of states, hopefully soon to increase its region to LV, and other states. Review Source AC Anthony C. Landlord Real Estate Used the software for: Less than 6 months ### "An absolute must have service for any real estate investor." January 16, 2025 5.0 Zillow has lived up to its reputation and made this program an ease to use. Pros Nothing makes running my rental business as easy as Zillow Rental Manager. Cons Nothing, Zillow Rental Manager has made running my rental business effortless. Review Source KC Kimberly C. Clinical Psychologist Hospital & Health Care Used the software for: 1-2 years ### "Find your place!" January 27, 2025 5.0 User friendly, cost effective, comprehensive listings and it is accurate with my search. Pros It is easy to use and allows me to personalize my search and promotes exclusive properties. Cons It deserves to have more properties listed. Review Source DO Destiny O. Power washing Chemicals Used the software for: 6-12 months ### "Zillow Rental Review " January 24, 2025 5.0 It was phenomenal. They were so nice and answered any questions i had about anything. Pros It was so much help. Any questions you have they are most definitely there to help you out! Cons I didn’t really have any issues at all. I had a very good experience. Review Source BD Blake D. Director Information Services Used the software for: I used a free trial ### "Zillow manager review " March 24, 2025 5.0 Pros I liked how easy and manageable it is to use! Very user friendly! Cons At this moment I’m not too sure of anything to say that I dislike. Review Source VO Vincent O. Marketing Manager Capital Markets Used the software for: 1-2 years ### "Good Experience" January 15, 2025 5.0 good experience in general, good for looking and checking Pros Very easy to use, good experience in general Cons sharing some links sometimes is not easy Review Source BM Brittany M. Owner Alternative Dispute Resolution Used the software for: I used a free trial ### "Love this platform!" January 25, 2025 5.0 Pros As a rental manager for houses, I find Zillow incredibly useful for my clients and various situations. The application offers a plethora of options and tools. Cons It could be a bit cheaper, but it's definitely worth the cost. Review Source RT Rebecca T. Admin. Asst. Non-Profit Organization Management Used the software for: 1-2 years ### "How to choose--Zillow provides so many choices!" January 3, 2025 5.0 I truly enjoyed using Zillow Rental it to help my friends teach their tenants how to use the portal. Pros This software is very useful for both office managers and tenants. Cons There is nothing about Zillow that I don't like! Review Source AM Amy M. Clerk Government Administration Used the software for: Less than 6 months ### "Amy's review" January 30, 2025 5.0 Pros Zillow Rental Manager is great! It helps future renters have tools and access to finding a new home. Cons Nothing. It is very helpful and has a lot of beneficial tools. Review Source TD Thomas D. Owner Design Used the software for: Less than 6 months ### "Hands down the best site. I won't use any other site again. " December 22, 2024 5.0 It was excellent. Easy to operate and find whatever it is your looking for without issues. And if you do run into any issues their customer service is superbly effective with short wait times and quick problem solving. Pros I love how organized the whole site is. Its filled with more information then you can ask for. Which is great. Even with all the content its super easy to navigate with out confusion. Cons I can't think of anything that I didn't like Review Source LS Lisa S. Property manager Real Estate Used the software for: 2+ years ### "Zillow - great tool" April 22, 2021 5.0 The benefit to Zillow is reaching out to a HUGE source of people/clients that know Zillow to be a trusted household name. Pros Love the interaction with reaching out to potential renters/buyers. Very easy to use, update and integrate into platform. Cons sometimes the other companies related to Zillow do not update their website, leaving ads open after properties are no longer available Review Source HP Heather P. CO OWNER Consumer Services Used the software for: Less than 6 months ### "Great for first timers!" November 7, 2024 5.0 Overall very easy to use and support team is responsive for any issues i had . Pros I loved the ease of use. We were new to renting our property and it was not intimidating Cons I don't really have any negatives yet! I will be reaching out to support if i find any. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.