# Zillow Rental Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zillow Rental Manager the right Property Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews --- Zillow Rental Manager 4.6 (103) [View alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 6th, 2026 # Reviews of Zillow Rental Manager Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews HB Haley B CounselorHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go is my logo for them“ July 28, 2025 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising).“ March 23, 2026 MW Morgan W DirectorReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and rent collection, though the listing fee is a drawback.“ December 21, 2024 TB Trevor B Assistant Property ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.“ March 23, 2026 MC Malisha C Leasing ConsultantReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “To edit our listing only took a few clicks and everything was there ready to edit.“ November 12, 2025 JB Jeff B Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Having to toggle back and forth from a text message to respond in the app is a hassle.“ January 14, 2025 Briana P Property managerReal Estate, Self-employedUsed the software for: 1-2 years. “It is user friendly, affordable and clearly outlines information renters need to know before inquiring.“ April 18, 2026 AC April C CEOE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “At times, selecting the date can be challenging if I'm moving too fast thru the process.“ January 23, 2025 ## Showing most helpful reviews Showing 1-25 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dylan C. marketing Food & Beverages Used the software for: 2+ years ### "Searching for the perfect home" January 25, 2025 4.0 A useful tool that helps me find the perfect home to live in more quickly without having to visit several websites that are not as safe as Zillow. Pros I like Zillow because it has a wide variety of rental options that make it easy to choose the place where you feel most comfortable living. It is a very useful intermediary that makes the entire rental process easier. The contracts are quicker to sign and with the assurance that the entire process is legal and committed. Cons In my experience, I have not disliked anything and they have not let me down. Review Source MC Malisha C. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Zillow is a great source to have in property management!" November 12, 2025 5.0 My overall experience was excellent. Everything was easy to navigate and update. In property management updates are very important so to have it readily accessible was major plus! Pros Zillow made it very easy to list properties and manage communication with prospective tenants. To edit our listing only took a few clicks and everything was there ready to edit. Cons What I like least about Zillow is that seemed we didn't get much traffic from the Zillow website. The traffic rarely was qualifying. Review Source AN Arial N. Hearing Care Coordinator Hospital & Health Care Used the software for: I used a free trial ### "It's OKAY, not the best." January 13, 2025 2.0 It has been okay, probably would not recommend this app Pros I save time and effort with prioritized responses to my questions Cons there is limited in person support for this app Review Source PZ Patrick Z. Carpet cleaning Consumer Services Used the software for: 2+ years ### "Zillow search" December 11, 2025 5.0 I use it almost daily and it makes my job a whole lot easier. It helps me gauge a specific demographic for sales analytics. Pros I use Zillow rental manager for my carpet cleaning business to get information on home size and layouts. I love the vast amount of precise information that Zillow hosts. Cons The only complaint is that some addresses do not show up and that is not even Zillows fault. I know some homeowners don’t want their information public. Review Source HB Haley B. Counselor Hospital & Health Care Used the software for: 6-12 months ### "You would wanna use this" July 28, 2025 5.0 Helpful with my ADHD, it helped my kids, my family, customers, rental assistance on the go ready to go is my logo for them Pros It was a great experience for me. I was new to rent and becoming a land lord, and renter myself. This made it easy i love it love itt Cons The only thing I did not like was sometimes my app wouldn't load. IT also is a problem that has been fixed. no complaints about Zillow I LOVE THEM Review Source Jean D. Music production artist producer Music Used the software for: I used a free trial ### "Best review zillow rental manager" January 19, 2025 4.0 Zillow is fast to take rent from locator Pros Easy and good website to manage rent and secure payment Cons Easy to collect rent from house and apartment Review Source VR Verified Reviewer Consultant Computer Hardware Used the software for: 6-12 months ### "I can see why Zillow is quite popular" January 20, 2025 5.0 Overall I prefer Zillow to other Apps used for rental management Pros Zillow has made it easy to view prospective rental properties before going to the property in person while also giving an opportunity to learn the background on that property and gain insight on the property owner. The application's ease of use is amazing and its integration with google maps helps alot. Cons There were times when I have reached out to a property owner and never received a reply only to later find out the property was no longer available or was never available to beign with. That can be very frustrating. Review Source Vanessa V. Project Management Education Management Used the software for: 2+ years ### "Zillow REVIEW " January 16, 2025 5.0 A love Zillow, and i will always use it to get my properties Pros Is very Friendly for anyone to use, easy access and easy information Cons That a lot of spam and its not very up to date with some properties. and more realistic numbers as-well Review Source VR Verified Reviewer Self Publishing Used the software for: I used a free trial ### "202501zillowrm" January 4, 2025 5.0 It is a great tool for both ends, property managers, landlords, or home buyers. Pros It is rental management program incorporating zillow buy and sell function, finding an agent. It also displays valuable information about rental property, tax and tenant screening, etc. Cons It only serves a limited number of states, hopefully soon to increase its region to LV, and other states. Review Source RH Raylon H. Contractor Real Estate Used the software for: Less than 6 months ### "Zillow Rental Manager - A budget friendly Must USE" July 14, 2025 5.0 Zillow Rental Manager was great. From the implementation of Zillow Rental Manager to close, our property was rented within 45 days of listing. Pros Zillow Rental manager was able to assist us in renting out our guest house; It enabled the process to be smooth and efficient, easily connecting us with our listing agent Cons Zillow Rental Manager was ultimately great for us, however it charges us an MLS fee amongst proceeding with contracting to our potential renters. Review Source AS Amy S. Owner Hospital & Health Care Used the software for: 1-2 years ### "Wonderful website " January 23, 2025 5.0 Great website, updates daily, to the minute Pros The filters they are great you can filter by about anything Cons They don't like you to comment outside their site Review Source MJ Monica J. Associate Online Media Used the software for: 2+ years ### "Zillow Retail Manager " January 18, 2025 4.0 Its amazing not too bad at all it would be something i would use again Pros It shows you the prices of the homes and see how big inside the home is Cons You can’t really see the whole detail like you want to see it Review Source DT Destiny T. Attorney Recruiter Legal Services Used the software for: 2+ years ### "Great Service!" January 6, 2025 5.0 Overall great experience, I would recommend it and continue to use it. Pros It's really user friendly and easy to use. Cons I can't really name a con or something I don't like about it. Review Source BR Brianna R. Self employed Accounting Used the software for: Less than 6 months ### "Brianna's review " January 28, 2025 5.0 It was helpful for me to post on this app because it helped me to move forward. Pros Easy to operate just by using it the first time. Cons Sometimes it was hard to locate the right parts of the website. Review Source SL Sydney L. Property Owner Real Estate Used the software for: 1-2 years ### "Great for small landlords to list their rentals" April 24, 2025 5.0 Pros I listed my long term rental with Zillow rental manager and I liked the experience. It made it easy for people to apply and have background/credit checks done, and it was easy to schedule showings and upload the listing. Cons I decided not to use it for my rent collection because of the fee that it takes from the rent and how long it takes to depo Review Source ND Noah D. Partner Financial Services Used the software for: 2+ years ### "Great product" January 7, 2025 5.0 pretty good, would use again. Would like them to automatically turn off after so many weeks so it doesn't charge if i forget to shut the listing off Pros easy to use, straightforward and effective Cons not flexible in customize, must use their credit/background check Review Source KC Kimberly C. Clinical Psychologist Hospital & Health Care Used the software for: 1-2 years ### "Find your place!" January 27, 2025 5.0 User friendly, cost effective, comprehensive listings and it is accurate with my search. Pros It is easy to use and allows me to personalize my search and promotes exclusive properties. Cons It deserves to have more properties listed. Review Source VO Vincent O. Marketing Manager Capital Markets Used the software for: 1-2 years ### "Good Experience" January 15, 2025 5.0 good experience in general, good for looking and checking Pros Very easy to use, good experience in general Cons sharing some links sometimes is not easy Review Source RT Rebecca T. Admin. Asst. Non-Profit Organization Management Used the software for: 1-2 years ### "How to choose--Zillow provides so many choices!" January 3, 2025 5.0 I truly enjoyed using Zillow Rental it to help my friends teach their tenants how to use the portal. Pros This software is very useful for both office managers and tenants. Cons There is nothing about Zillow that I don't like! Review Source DV Donovan V. Retirement Benefit Analyst II Financial Services Used the software for: 6-12 months ### "Zillow Rental Manager Review" January 15, 2025 5.0 Overall my experience with ZRM has been positive! Pros Zillow Rental Manager is a great tool and site to use for those looking for homes to rent. Cons The thing that I least like about ZRM is the time that one must commit to using it Review Source TD Thomas D. Owner Design Used the software for: Less than 6 months ### "Hands down the best site. I won't use any other site again. " December 22, 2024 5.0 It was excellent. Easy to operate and find whatever it is your looking for without issues. And if you do run into any issues their customer service is superbly effective with short wait times and quick problem solving. Pros I love how organized the whole site is. Its filled with more information then you can ask for. Which is great. Even with all the content its super easy to navigate with out confusion. Cons I can't think of anything that I didn't like Review Source BD Blake D. Director Information Services Used the software for: I used a free trial ### "Zillow manager review " March 24, 2025 5.0 Pros I liked how easy and manageable it is to use! Very user friendly! Cons At this moment I’m not too sure of anything to say that I dislike. Review Source NT Nick T. Operations Construction Used the software for: Less than 6 months ### "Zillow Rental Manager Review" September 12, 2024 4.0 Pros Ease of sorting through different properties for updates. Cons Sometimes would not receive notifications. Review Source jP jeannine P. Marketing/property manager Real Estate Used the software for: Less than 6 months ### "Marketing review" February 11, 2022 4.0 Overall zillow reaches alot of people in our local market, so it has been a great tool for our company. I wish the zillow marketing portion offered more. Pros I love being able to market on a large platform such as Zillow, we are able to collect inquires/ showings/leads through Zillow. I also enjoy the fact that Zillow auto-populates information when posting a listing. Cons I don't like that zillow does not offer stats for your listings. I also don't like that I cannot schedule an add to be removed. For the marketing package offered we will post our listings for 2 weeks, it would be great if we could schedule when the ad gets removed. Review Source AB Andrew B. Marketing Manager Real Estate Used the software for: 2+ years ### "Great Product" January 20, 2022 5.0 Pros Very easy product to use and update listings. Generates a lot of traffic to our properties. Cons It would be nice if there was an easier way to list our properties on StreetEasy. Review Source Similar Products Featured ## Related categories [Property Management](https://www.capterra.com/rental-property-management-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.