# Page 2 | Zillow Rental Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zillow Rental Manager the right Property Management solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209701/Zillow-Rental-Manager/reviews

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Zillow Rental Manager

4.6 (103)

[View alternatives](https://www.capterra.com/p/209701/Zillow-Rental-Manager/alternatives/)

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Last updated January 6th, 2026

# Page 2 - Reviews of Zillow Rental Manager

## Showing most helpful reviews

Showing 26-50 of 103 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Trevor B.  
Assistant Property Manager  
Real Estate  
Used the software for: 2+ years

### "Seamless Rental Management Wrapped Up In An Easy To Use Platform"

March 23, 2026

5.0

We love it - even if 50% of leads were to ever come back not a good fit the 50% we do close makes it all worth it.

Pros

Strong lead volume compared to other platforms, quick and easy listing setup with solid visibility, screening tools help pre-qualify prospects before tours, centralized inbox makes it easy to manage inquiries, and saves us a ton of time by keeping all the different moving parts of client acquisition and online property presence into one seamless system.

Cons

ZRM generates a high volume of leads, the issue is that many are unqualified despite the transparency we provide on our disclosure (which is not ZRM's fault, but rather one of the fated outcomes of internet advertising). Lastly, the platform’s limited customization can make it time-consuming to efficiently manage inquiries at mass scale.

Review Source

CF

Carolina F.  
Leasing Agent  
Real Estate  
Used the software for: 6-12 months

### "Zillow Honest Revies"

October 14, 2025

3.0

I’d love to have something positive to say, but since I haven’t seen any results, I still don’t fully understand its purpose. I only get a notification when someone shows interest, and it provides a few details if the person has specified them, which is practical. However, I wouldn’t completely blame the system for the lack of leads.

Pros

They notify me when someone is interested in renting in the area. Sometimes take people from other areas.

Cons

It’s too expensive for the few results it brings. I get more leases through referrals than through this system.

Review Source

VR

Verified Reviewer  
Property manager  
Real Estate  
Used the software for: 1-2 years

### "Great tool for landlords "

April 18, 2026

5.0

I would absolutely recommend using Zillow Rental Manger. It was a well trusted platform, is affordable and has gotten us some really great applicants/tenants.

Pros

Zillow Rental Manager is a great tool for listing rentals. It is user friendly, affordable and clearly outlines information renters need to know before inquiring.

Cons

Edits to the listing seem to take some time to update, whether that be rearranging the photo layout or text edits to the description, etc.

Switched from

[Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)

Way too many inquiries from people who were not seriously interested.

Review Source

Elise W.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Perfect for Finding and Qualifying Tenants"

November 3, 2025

5.0

Overall, I’m continuing to use in the future and have been using for a few years now. Easy to use and manage the property.

Pros

The value you get for the money! Even the free services are very helpful in finding and vetting new tenants!

Cons

Time for processing rental payments- the processing time from when a tenant pays rent to time it hits your bank account could be shorter

Review Source

VR

Verified Reviewer  
Developer  
Construction  
Used the software for: 1-2 years

### "Zillow Rental Manager review - great marketing tool"

December 22, 2025

4.0

Before I was locked out it was great! Great marketing for tenants and easy to use with tenants. I really enjoyed it.

Pros

It's overall very easy to use. Zillow Rental manager can be a great for marketing tool. It has a lot of great uses.

Cons

When I tried to list multiple units in my building it locked me out and thought I was scamming. Then it asked for a lot of red tape for me to access my account again. I am literally still locked out.

Switched from

[Redfin](https://www.capterra.com/p/210572/Redfin/)

Well when I couldn't communicate with a person at Zillow who could help me I switched back.

Review Source

AP

Alessandro P.  
Real Estate Owner  
Real Estate  
Used the software for: 1-2 years

### "Efficient tool for listing rentals and handling tenant inquiries"

April 15, 2026

4.0

I use Zillow Rental Manager to advertise rental properties and manage incoming tenant interest. It simplifies the early stages of leasing by handling listings and applications in one place. For small portfolios, it’s a practical and efficient solution, though it may require additional tools for full management.

Pros

Makes it easy to post rental listings and get exposure quickly. The platform centralizes inquiries, applications, and basic screening, which saves time. Interface is simple and doesn’t require much learning.

Cons

Limited functionality beyond listing and screening. Not ideal for full property management like rent collection or detailed lease tracking. Lead quality can vary depending on the market.

Review Source

MY

Mandie Y.  
Director of engagement, marketing, and chief compliance officer  
Commercial Real Estate  
Used the software for: 2+ years

### "A win-win to market your rental property"

May 22, 2025

5.0

I’ve been using Zillow rental manager for over three years now and it is one of my most favorite platforms to advertise our properties on as well as get leads for perspective tenants

Pros

The ease of listing properties uploading media photos, videos, and advertising multi family units makes us a win-win that is extremely user-friendly. You can also take applications directly through Zillow.

Cons

Especially for urban apartments like in downtown situations, we need to add more amenities because historic buildings do not have everything that class a Apartment communities downtown or in the suburbs have

Review Source

LM

Leslie M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Can't go wrong with Zillow Rental Manager"

February 10, 2026

4.0

Overall, it is user friendly, easy to set up, tenants seem to like it because it lets them browse without having to be contacted by a realtor.

Pros

Zillow rental manager is quite convenient. The info is taken directly from the rent manager software. No need to change in two places.

Cons

There's really nothing I don't like about Zillow Rental Manager. It does have a lot of information and can be overwhelming at times.

Review Source

NE

Nicole E.  
Profesional Cleaner and Organizer  
Hospitality  
Used the software for: 2+ years

### "Zillow Rental Manager makes paying rent easy and Beneficial to your credit! "

May 15, 2025

5.0

Zillow rental manager is great for both owners and tenants alike! Rental managers get paid via direct deposit and tenants don’t have to leave your front door to make their payment!

Pros

Zillow rental manager is the best way to keep track of your payments and home fees all the while improving your credit score with every paid month!

Cons

Sometimes we run into less tech savvy tenants and this makes this more difficult for them. Also internet connectivity is required this can hold up a transaction as well.

Review Source

JB

Jeff B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Property Manager Experience with Zillow Rental Manager"

March 23, 2025

4.0

Overall a good experience. Easy to add properties and review applications.

Pros

Works well if you have a few properties to manage. I liked the ability to allow applications be submitted through Zillow, and the option for extra promotion.

Cons

As you manage more properties you will need more features that are lacking in the rental manager.

Review Source

LP

Lexus P.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Pretty good for listing units for rent"

September 6, 2025

4.0

I mainly use zillow rental manager for listing rentals. My experience with that is pretty good. I would say more good than bad. It use to have a weekly fee to list properties for s short period and then it was free again. It's not worth paying to list your rental when there are other free options so I'm glad it's free again.

Pros

I use zillow rental manager mainly for listing rental units. It works pretty well for this in terms of the ease of listing, messages etc.

Cons

Some other sites with the ability to list rentals offer automatic replies. Zillow rental manager does not so it can get redundant sending the same message over and over.

Review Source

Derrick A.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Every Landlord Should Use This!"

August 20, 2025

5.0

Overall i love the Zillow rental manager app. Its my go to every time i need to find a tenant for one of my properties.

Pros

Zillow rental manager is easy to use and its free to use which i really like and appreciate. Definitely recommended to all landlords.

Cons

I don't really have any dislikes regarding the platform. Everything works to my liking. The platform has alot the features I need.

Review Source

JB

Jeff B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great place to showcase your rental property "

January 14, 2025

4.0

I use it to rent out rental properties. So several times a year. I can set up a listing in about 10 minutes. Corresponding with tenants is a little difficult bouncing from text to the app.

Pros

Easy to set up an account and get verified as a landlord. Easy photo upload process, good credit check for tenants.

Cons

The tenant interaction. Having to toggle back and forth from a text message to respond in the app is a hassle.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

Zillow has more tools and documents that help lease the property faster. One stop shop

Review Source

CW

Colby W.  
Community Manager  
Real Estate  
Used the software for: 2+ years

### "Zillow's Online Platform is Great"

June 23, 2025

5.0

Overall, my experience with Zillow Rental Manager has been a positive one. It is very user friendly and has allowed me to gain leases easily.

Pros

It allowed me to post a full ad with photos that show off all of the amazing units and amenities that my property has.

Cons

There really is not any thing that I did not like about Zillow Rental Manager. It is a great app to use.

Review Source

AW

Amber W.  
Owner  
Construction  
Used the software for: 1-2 years

### "Love zillow!!!"

January 24, 2025

5.0

I had the best experience really experienced great customer service. Notting hidden everything was explained well and very helpful.

Pros

Help me find my first home. And great customer service.

Cons

Everything about was great really notting bad to say.

Review Source

TP

Tina P.  
Administration  
Real Estate  
Used the software for: 6-12 months

### "Simple, accessible and effective"

January 27, 2025

4.0

Overall, my experience with this product has been very positive and it has helped to improve the quality of my work. An excellent resource for anyone interested in managing, tracking and maintaining rentals using effective software tools.

Pros

What I liked most is the user friendly platform and easy to use features. The program includes things like tenant screening and online rent collection that make it helpful and comprehensive. It is suitable for small landlord groups looking list rentals.

Cons

What I liked least was the lack of advanced technology. It is not ideal for larger property managers.

Review Source

CS

Chanel S.  
Massage Therapy  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Home searching made easy"

December 16, 2024

5.0

I loved searching for rentals via Zillow. Priorities were always thorough and quick to respond.

Pros

The property details and virtual tours were the best and sets them apart from most of these other websites.

Cons

There wasn’t anything that I disliked about Zillow.

Review Source

MW

Morgan W.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Zillow Rental Manager: A Convenient All-in-One Tool for Landlords"

December 21, 2024

5.0

My overall experience with Zillow Rental Manager was great. It’s user-friendly, effective at finding tenants quickly, and offers helpful tools like screening and rent collection, though the listing fee is a drawback.

Pros

What I liked most about Zillow Rental Manager is how easy it made everything. Creating a listing was simple, and it was quickly shared across Zillow’s network, bringing in quality tenant leads fast. I also loved the built-in tools for screening tenants and collecting rent—it saved me so much time and hassle. It’s a one-stop solution that really works for landlords.

Cons

What I liked least about Zillow Rental Manager is the listing fee—while the service is effective, the cost can add up if your property takes longer to rent out.

Review Source

JG

Julia G.  
Assistant Community Manager  
Real Estate  
Used the software for: 6-12 months

### "A Great Application for Tenant Tracking and Listing Updates"

February 14, 2025

5.0

I have had a positive experience. I have enjoyed using it so far.

Pros

Easy to use for tenant and listing tracking. Helpful statistics given.

Cons

Document management is something that could possibly be improved upon, but still not bad.

Review Source

KW

Kenzie W.  
Office Administrator  
Real Estate  
Used the software for: 1-2 years

### "Love Zillow!"

January 9, 2025

5.0

Pretty great. I would not consider switching softwares

Pros

Its ease of use, the internal checks to correct error

Cons

I sometimes miss notifications from the software

Review Source

MS

Morgan S.  
co-founder  
Human Resources  
Used the software for: 2+ years

### "Works Well"

December 23, 2024

4.0

Good would use again for all rental information.

Pros

I do feel like with Zillow you get a good amount of attention to your posting. It was nice to have the lease in the portal as well.

Cons

I feel like I need to pay a lot to get the most attention. I would change my description often and still would say needs improvement.

Review Source

AO

Arlene O.  
not applicable  
Individual & Family Services  
Used the software for: Less than 6 months

### "Effortless Renting "

November 3, 2024

5.0

overall zillow is easy to use response is quick and there is usually a wide range of listings, making it easy for prospective renters to choose. They also follow with notifications once you go on the platform and express your need

Pros

zillow is an agency that list rental properties, screen tenants, manage applications, and collect rent. it is a well known platform with millions of users. Zillow Rental Manager offers features like online applications, tenant screening, and rent collection there is thorough tenant background checks, including credit and criminal records. the platform allows you to photos, details, and descriptions to make your listing more appealing: Zillow’s interface is user friendly for both landlords and tenants, simplifying listing and communication processes.

Cons

Zillow charges landlords a fee for each listing, which can add up for multiple listings or extended period. Prospective tenants may need to pay fees for background checks or credit reports, which could deter some applications. may have delays or difficulties when trying to reach customer support for issues they might be faced with. Overall, Zillow Rental Manager offers a broad range of features that simplify rental management, especially for landlords with limited time or who manage properties remotely.

Review Source

HM

Haley M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Easiest house shopping Ive ever experienced "

June 14, 2025

5.0

Pros

The side variety of houses for rent and purchase and if sponsored by zillow when applying for a rent house only a one tome application fee us needed.

Cons

When houses showed up on zillow but werent sponsored so it took me to a different site where another application fee was due.

Review Source

AM

Amber M.  
OWNER AND OFFICE MANAGER  
Real Estate  
Used the software for: 1-2 years

### "LOVE ME SOME ZILLOW RENTAL MANAGER!!"

January 22, 2025

5.0

I am a huge fan of All the options/functions that Zillow rental manager has to offer!! I have yet to run into any blips or mishaps so far!! Great customer service, very user friendly interface!!

Pros

Zillow Rental Manager makes it super duper easy to manage any amount of property rentals!!

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Best option for rental homes listings"

January 7, 2025

4.0

overall my experience has been pretty good

Pros

It the most well known site for rental homes

Cons

there's a lack of customization and lack of some key features

Review Source

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