---
title: "Dock 365 Contract Management Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Dock 365 Contract Management Software - reviews, pricing plans, popular comparisons to other Contract Management products and more."
source_url: "https://www.capterra.com/p/209705/Dock-365-CMS/"
page_type: "product"
language: "en"
---

# 

 Dock 365 Contract Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dock 365 Contract Management Software

## What is Dock 365 Contract Management Software?

Dock 365 is a contract management software designed to help organizations streamline the entire contract lifecycle in one secure, centralized platform. It enables teams to create contracts faster, improve visibility across agreements, track key obligations and deadlines, and speed up the signing process. With features such as a centralized contract repository, real-time collaboration, automated reminders, robust reporting, and integrations with business systems, Dock 365 supports more efficient contract operations. It is built for legal, procurement, IT, and executive teams across industries such as non-profit, finance, manufacturing, real estate, construction, banking, insurance, oil, and mining.

## What is Dock 365 Contract Management Software used for?

[Contract Management](https://www.capterra.com/contract-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Dock 365 Contract Management Software?[Manage this product listing](https://www.g2.com/products/dock-365-contract-management-software/claim_requests/new?auto=true)

## Dock 365 Contract Management Software Overview

Updated August 2026

AI summary

Dock 365 Contract Management Software supports organizations of all sizes in managing the full contract lifecycle, offering tools for drafting, review, electronic and digital signatures, and version control. With configurable workflows, AI redlining, compliance tracking, and CRM capabilities, it enables centralized document management and negotiation on cloud or desktop platforms, helping businesses oversee contracts efficiently and securely.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dock 365 Contract Management Software

4.2 (11)

VS.

[4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (11)

Ease Of Use

4.8 (9,484)

Value For Money

4.3 (11)

Value For Money

4.7 (5,929)

Customer Service

4.1 (11)

Customer Service

4.7 (5,620)

## Dock 365 Contract Management Software alternatives

[4.8 (186)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (69)](https://www.capterra.com/p/162319/Ironclad/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/209705/Dock-365-CMS/alternatives/)

## FAQs about Dock 365 Contract Management Software

Overview

### Which roles and teams benefit most from Dock 365 Contract Management Software?

Dock 365 Contract Management Software is most used by legal teams, contract managers, and business operations staff who need to draft, review, approve, and track agreements efficiently. IT specialists support deployment and workflow configuration, while account managers and executives use it to improve visibility, compliance, renewal oversight, and cross-functional coordination.

Answer based on 11 reviews

Overview

### What company size and industries is Dock 365 Contract Management Software built for?

Dock 365 Contract Management Software is built mainly for midsize businesses, which make up 73% of reviewers, with the strongest industry presence in non-profit organization management and health, wellness and fitness at 18% each. It also serves small businesses at 18% and enterprises at 9%, primarily for contract management.

Answer based on 11 reviews

Features and Usability

### What are the key features of Dock 365 Contract Management Software?

Dock 365 Contract Management Software offers AI redlining, contract drafting, contract negotiation, and document review for contract creation and editing. It also includes approval process control, configurable workflow, reminders, and renewal management, plus audit trail, version control, access controls/permissions, digital signature, electronic signature, and third-party integrations.

Integrations

### Which third-party tools and platforms does Dock 365 Contract Management Software integrate with?

Dock 365 Contract Management Software integrates with Docusign, Dynamics 365, Dynamics 365 Business Central, Salesforce Platform, and Sertifi. These catalog integrations cover electronic signatures, CRM, and ERP connections, giving contract teams access to core business systems without adding extra tools.

Getting Started and Support

### What training and onboarding options does Dock 365 Contract Management Software offer?

Dock 365 Contract Management Software provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning.

Getting Started and Support

### What customer support options does Dock 365 Contract Management Software offer?

Dock 365 Contract Management Software provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is described only through these listed channels, with no reviewer feedback available to characterize response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 4,478 Contract Management reviews

Capterra data shows that buyers of contract management software rank the following features as their top priorities:

-   **Electronic Signature** (**59%** of reviewers rated this feature as critical)
-   **Digital Signature** (**57%**)
-   **Document Management** (**43%**)

Dock 365 Contract Management Software supports all three features that reviewers rate most highly: **Electronic Signature**, **Digital Signature**, and **Document Management**. Together, these capabilities help businesses complete approvals faster, keep contract files organized, and manage agreements more efficiently from creation through execution, allowing teams to reduce manual work and maintain better control over contract processes.

Electronic Signature

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Digitally sign online documents

Digital Signature

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

Document Storage

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Document Review

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Review and analyze existing information across documents

Access Controls/Permissions

3.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Third-Party Integrations

4.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Dock 365 Contract Management Software 23 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Redlining: The use of AI to automate the process of reviewing, identifying and marking changes in contracts
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contract Drafting: Create, edit, and revise contracts/written agreements
- Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

3.7 (11)

3.7

Based on 11 reviews

## Pricing

Value for money

4.3 (11)

### Starting price

Free trial not available

Value for money

4.3 (11)

4.3

Based on 11 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

Sertifi](https://www.capterra.com/p/86108/Sertifi/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (11)

4.1

Based on 11 reviews

## User reviews

Overall rating

4.2

Based on 11 reviews

Filter by rating

5(4)

4(5)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LK

Lena K.

Paralegal Manager

Health, Wellness and Fitness

### "Dock 365 CMS is Easy to Use with Great Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2026

Dock 365 CMS has been great. It's an easy and simple CLM product and their willingness to hear you out on enhancement suggestions and follow through with them is a big plus.

Pros

The customer service is superb and the system is easy to use from drafting contracts, setting up workflow, to executing contracts. You definitely get great system for the cost.

Cons

Message templates would be most helpful for E-signature capabilities so that we do not need to type in the message every single time.

Alternatives considered

[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)

[CobbleStone Contract Insight](https://www.capterra.com/p/15072/Contract-Insight/)

Reasons for choosing Dock 365 Contract Management Software

The value and how user friendly and straight forward the system is.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

FW

Fernanda W.

General Counsel

Health, Wellness and Fitness

### "Great value for your money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2026

We have been using it for years and it's a great product to manage our contracts. Their customer service is excellent.

Pros

it's a very user friendly tool where you can customize the fields according to your business needs. Never had a problem with it

Cons

I don't have anything negative to say about this software. Many other companies are introducing AI agents to their platforms to help analyzing content of the documents. I would explore adding this option.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LV

Lyndon V.

Sr. Corp Counsel

Electrical/Electronic Manufacturing

### "Not so sure"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

July 1, 2026

The decline in customer focus and service is concerning. The current trajectory is not sustainable. The offering, although priced accordingly, is proving to be less than what we need.

Pros

Dock365 met an immediate need in helping streamline a workflow process for handling NDAs. The offering was competitively priced and worked well. The professionalism and service commitment from the Dock365 team historically was great. Our requests were promptly addressed and everyone was very customer-focused.

Cons

Dock365 is proving difficult to fully utilize beyond our initial needs. We find the existing UI cumbersome and difficult to manage permissions and capture the data we need for reporting. We're awaiting an upgrade to v6 to see if that helps. There've been delays on both sides, but now we can't get a commit from Dock365 on when the upgrade will be completed. Since being acquired by Aries, we've noticed a significant drop in support and responsiveness from the Dock365 team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AD

Amy D.

In-house Legal Counsel

Non-Profit Organization Management

### "Product ok. Implementation not good."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 22, 2026

The system is ok. The implementation and training for our employees has not been good. At this point, we are having a hard time even getting someone to respond. I think the product is good and has real potential, but the process of implementing this across our organization has been slow and not well supported.

Pros

I like that we were able to integrate it with our CRM, and the ease of use through sharepoint. I think that the tool has good potential to make our teams more efficient.

Cons

It took us way too long to implement this. Then we stopped our roll out because of an anticipated update. We have been waiting months for the update. We should have just continued our roll out.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

Thanks for the feedback Amy. We're sorry the wait has been frustrating. We are in the final stages of testing for your upgrade and have made this a top priority internally.

KB

Ken B.

IT support

Environmental Services

### "Dock 365 feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 22, 2026

It has been a positive experience and has worked out well. The templates and customization for our SharePoint site collection are proven as a good replacement from our previous custom solution.

Pros

The SharePoint templates and workflows work well for our organization and perform as expected. Customer service is responsive and has provided the necessary support when required.

Cons

Some of the required functionality is absent for our needs. This may be a limitation of the software.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

We needed a new custom solution and this product was a good replacement.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

We really appreciate you sharing this, Ken, and we're glad the templates and workflows are working well for your team overall. We'd love to dig into the specific functionality gaps you're running into, since it's possible there are custom configurations or webpart enhancements that could help. Our records show we haven't yet discussed any custom changes with your team, so this feels like a great opportunity to connect. Please reach out to your CSM whenever convenient, and we'll work through it together.

BE

Brandy E.

Payer Relations Account Manager

Hospital & Health Care

### "Highly Recommend Dock 365 for Payer Contract Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Pros

The implementation process was quick and easy. Dock's team worked with us diligently until it was complete. The Dock 365 site is very easy to navigate and user friendly. Their customer service dept is very responsive to inquiries and our tickets are often resolved same day.

Cons

It would be nice if, when there is a new version of the software, we were notified in a more timely manner. Also, when a new version is available, an email highlighting the updates or even a link to an announcement or training videos would be great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

This is excellent feedback, Brandy, and exactly the kind of thing that helps us improve. We're improving our upgrade notification process so that whenever a new version or patch is released, clients are notified well in advance with a clear deployment timeline. You'll also have the option to opt out or request a different schedule, so updates never catch you off guard. Look out for clearer announcements and training resources accompanying every future release.

ED

Elijah D.

IT Systems Specialist

Construction

### "Good but could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 19, 2026

7/10 it works fine and beats much on the market, but with improvements it could be the best CSM available.

Pros

Works with Docusign, version 6 upgrade smoothed alot of issues that we were having. It has become much easier to use.

Cons

A few site issues, page not loading, permissions not working as intended. Should have a status page when the site may be not working correctly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

Thanks for bringing this to our attention, Elijah, and we're glad the Version 6 upgrade has already smoothed out a lot of your earlier issues. Site loading and permission issues are treated as top priority by our team, and we move quickly to investigate and resolve them. If you ever experience a hiccup like this again, please reach out to support@mydock365.com right away so we can jump on it immediately. We're also exploring better visibility tools so you always know the real-time status of your environment.

TP

Tony P.

sr Business solutions

Consumer Goods

### "Contract Mgmt"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

June 19, 2026

It’s a great tool. Improves collaboration tool is great. Our support is very great too. We would recommend this to others.

Pros

How simple it is to use. Easy to train users. Easy to navigate. Support is great too. It’s a great tool.

Cons

How it is not connected to other systems like SAP. We have SAP for all of our core business. If we integrate this then it would be seamless to the users.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

Thank you for the kind words and the SAP integration idea, Tony. We're glad the platform has been simple and easy for your team to adopt. We would be happy to work with your team to scope out an SAP integration could look like. Please feel free to reach out to support@mydock365.com

EL

Erika L.

Contract Manager

Civil Engineering

### "It has its ups and downs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 19, 2026

Once it was set up and running, it's been pretty good. The support folks are fantastic \[sensitive content hidden\] very responsive. \[sensitive content hidden\] also great. The set up and testing were BEYOND painful. We almost walked away from this system. Every time a new version came out it broke something. We didn't know what had broken until we stumbled across it. No version notes were sent out. We have chosen NOT to use newer version because of this. I can't trust important steps in our processes won't break in new versions.

Pros

The ability to see the history of a document created in Dock from creation to full execution. The value for the cost is outstanding.

Cons

The majority of our 3rd party contracts are in pdf format. These documents are reviewed by multiple parties in our organization, comments are made (which may or may not go back to the client), and the document is returned to the client for negotiations. Working with this type of document is very difficult and unwieldy in this system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

We really appreciate this detailed feedback, Erika. The default SharePoint PDF viewer supports commenting directly within the browser, which could be a great alternative to the current Adobe viewer experience. This hasn't been demoed with your team yet, but we will reach out to get that set up so you can see if it solves the inefficiency. We're confident this small shift could make a meaningful difference for your team's day-to-day review process.

TB

Tim B.

Venture Principal

Non-Profit Organization Management

### "Venture Principal"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2026

Out overall experience has been great and has helped my department keep organized in order to best serve the entire organization.

Pros

The software provides a better user experience with each upgrade. I like the projects feature that allows for even better organization of agreements and sometimes more critical is adding non-contract documents to the project to make a true central repository.

Cons

Lake of contract review features that I believe are being added in a future version with AI incorporated to help with that task.

Alternatives considered

[Contracts 365](https://www.capterra.com/p/133483/contracts-365/)

[CobbleStone Contract Insight](https://www.capterra.com/p/15072/Contract-Insight/)

Reasons for choosing Dock 365 Contract Management Software

Felt it would be more appropriate for our company culture.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2026

Thank you for the thoughtful feedback, Tim, and we're thrilled to hear the projects feature is already helping centralize your agreements and documents. The good news is that AI-powered contract review, including summarization and clause comparison, is already on our development roadmap and will be released later this year. We'll make sure your team is among the first to know when it's ready to roll out.

Alejandro Jose O.

Engineer

E-Learning

### "For companies that manage projects & clients simultaneously"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 22, 2022

In campaigns management, it is very important to have a tool that allows real-time information and reports to be available at all times, where the use of resources, times, percentage of progress and more can be known. Dock 365 enables all of these features.

Pros

The dashboards and the facility to interpret the graphs and the information is very satisfactory. I would say that anyone can read it and make decisions based on the data shown related to campaigns. Resources, times, people and scope can be managed in an intuitive way and it is easy to generate reports.

Cons

Understanding the resources allocation dynamics can take time because some options are not easy to locate on the screen. On the other hand, the mobile app still has some room for improvement. The App does not feel fluid enough.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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