# Compulink Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Compulink the right Optometry solution for you? Explore 278 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews

---

Compulink

4.1 (278)

[View alternatives](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 24th, 2026

# Reviews of Compulink

Ease of use

3.9

Customer Service

4.2

## Pros and Cons in Reviews

Versatile and flexible feature set

86% positive reviews out of 44

Most reviewers appreciate features for their flexibility, frequent enhancements, and ability to support diverse practice needs.

Disruptive and frequent software updates

71% negative reviews out of 38

Most reviewers indicate updates introduce new problems, disrupt workflows, and require time-consuming relearning after each release.

Efficient electronic record handling

88% positive reviews out of 24

Most users report electronic medical records streamline documentation, centralize information, and simplify patient data access.

Persistent glitches and usability problems

89% negative reviews out of 27

Most users comment bugs and issues cause frustration, with recurring errors, slow fixes, and inconsistent interface elements.

Comprehensive practice management capabilities

96% positive reviews out of 24

Most reviewers describe practice management as robust, adaptable, and effective for both small and large practices.

## Showing most helpful reviews

Showing 1-25 of 278 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Squad Leader // Combat Engineer  
Military  
Used the software for: Less than 6 months

### "Compulink is a very easy to learn and intuitive program."

July 19, 2018

4.0

Pros

I like that you can auto populated 'positives' and that you can forward exam findings from last visit.

Cons

What I like least about Compulink is that it doesn't track your patient count for you. This makes it difficult at a school for the students.

Review Source

FL

Fred L.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Outstanding customization features"

August 25, 2020

4.0

Pros

We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch. I also appreciate the tech support. They are very helpful, and usually available with minimal wait times.

Cons

While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use. Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.

Reason for choosing Compulink

We chose Compulink over MacPractice because of the potential for customizing our EHR screens.

Review Source

AC

Alvaro C.  
Optician/IT  
Medical Practice  
Used the software for: Less than 6 months

### "I REALLY WANTED IT TO WORK"

January 10, 2017

1.0

As an owner, IT person, optician and front-desk user, I regret purchasing this software. I actually do have a background in Computer Science from Rutgers as well as Ophthalmics from RVCC. I catch on quicker than the average bear, but with each update, my hair turns grayer and grayer. I really, truly wanted this to work, but I believe that at some point I will have to get a different EHR system because it just doesn't work for me.

Pros

There isn't a lot that I like about this system. Generally, support is acceptable. When you need help you will get it at some point, although I've seen a decline in this lately. The implementation is their strongest aspect. We had a great trainer help us and make it as easy as the program allows. If the implementation experience was the rule, I feel that Compulink Eyecare Advantage would be more successful than it is. Submitting claims is pretty good.

Cons

It is pretty slow (I use an Intel i7 2.8Ghz with 6 gigs of ram - translation: not a wimpy computer). Compulink, I believe, has some real problems. Text boxes do not match up with database field sizes. An example, when saving information and then recalling it, data will be truncated/lost. Database field sizes are really small, too. The optical portion (which I use quite a bit) gives the impression that opticians were not consulted. I use version 10.6.1.13 and on my spectacle screen, the DBL (aka Distance-Between-Lenses) element for describing a frame is spelled out as "Double" which is incorrect (while this is small (ie. just text), I believe it is very telling). Managing inventory is extremely difficult even with spexdata UPC (The Frames Data Disc - used for frame inventory information). The receipts are some of the most confusing documents to patients. We are nickel-and-dimed on too many aspects of the software (Software + Customizable Version + EDI (which relates to insurance claims) + amount of claims (not unique to compulink to be fair) + software/hardware integrations (want your EHR to work with a piece of equipment? add a fee (optional)) + Sybase (now required with version 10) + license fees + quarterly support fees + Sybase quarterly support fees + framesdata subscription (optional - not thru Compulink) + cloud-based backup (optional)). Customizable versions (which I own) aren't really that customizable and updates usually undo some type of functionality or any customization created. Lastly, and unfortunately, the worst part, is the ledger. Oh boy! I feel like I'm doing double entry accounting, it is the most unintuitive aspect of the system. Staff look at it and want to run for the hills. While I understand how to manipulate the ledger and there are webinars for training staff, the learning curve is very steep. Lastly, I can't tell you how many times I have had to run "Diagnostics" whenever compulink would crash. As we have migrated to other EHR systems, we have found that Compulink doesn't store/loses entire charts of information. Not good..not good at all!

Review Source

CA

Carrie A.  
Owner/Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Powerful Software for Mental Health Providers"

August 6, 2020

5.0

Compulink Healthcare Solutions has been a tremendous asset to our business operations. Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting, multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list. One look at the demo and you'll see the power in this software. I highly recommend Compulink Healthcare Solutions to anyone who needs a powerful and intuitive software option that is reasonably priced, always improving, and backed up by world-class support.

Pros

We started with Compulink Healthcare Solutions from the time we opened for business in January 2016 (no integration from another software), and spent a tremendous amount of time researching available options beforehand. None of the other software programs offered the features and power well suited for small and large companies. We wanted software that would be efficient and extensive, but also grow with the business. From 1 provider to many, the software has delivered in every area. Customer support is always wonderful and timely, and there are always ongoing improvements that make our job easier. Billing is a snap, reporting is thorough, and everyone at Compulink is open to hearing user feedback.

Cons

There is a bit of a learning curve, but there would be with any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TheraManager DocuTrac](https://www.capterra.com/p/64369/TheraManager-DocuTrac/)

Reason for choosing Compulink

None of the other software programs were as extensive, flexible, or well priced while allowing for growth.

Review Source

EA

Eileen A.  
Office Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Takes Some Getting Used To"

February 2, 2022

4.0

So far, Compulink is streamlining our workflow and making it easier to see more patients. However, we do have some issues with people not filling out their Web Registration, which delays our workflow. Also, we have felt more confident with patient information being saved in the more reliable cloud versus hard drives and OneDrive.

Pros

I like the customer service. The appointment scheduling is very easy to use and efficient for us. The EHR is pretty easy to use, once we figured out why a couple of the issues were not working. The equipment implementation was a bumpy road, but after fixing a few things, it's working great now. Web Registration is working very well, too.

Cons

I do not think this product is as easy and user-friendly as it could be. I do not feel 100% confident being without my trainer and using all that the program has to offer in the most efficient way possible. The software is also not as appealing to the eye. Additionally, it is inconvenient that for the text messaging Practice Watch, we can only have so many characters before it gets cut off and leaves our patients asking more questions.

Alternatives considered

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

Reason for choosing Compulink

We met \[SENSITIVE CONTENT\] at the FOA conference, and he gave us a great presentation of the system. We also took advantage of a few deals, too, that other companies were not offering.

Review Source

LB

Lisa B.  
Practice Administrator  
Medical Practice  
Used the software for: 2+ years

### "A Compulink user since 2013"

August 10, 2020

3.0

Financial reports have good flexibility. We have one location but 3 businesses under one roof. We like to track many revenue streams and we are able to do this very well.

Pros

The support team is amazing!!!!!!!!! Physician schedules can be as intricate as you need. Images easily stored in the medical record. Financial reports have good flexibility.

Cons

The web registration is very unfriendly for patients and the practice alike. We are unable to access the information other than importing. Maintaining the tables is cumbersome, not friendly, would like to hide unnecessary stuff or remove. Would like to remove or hide schedule templates we no longer use, cannot because is tied to previous schedules. Would like to return to having schedules that are applied be able to replace what is there, very time consuming to have to delete one by one. Changes made to schedules do not show up unless you close the cloud and re-log in. sorting items in tables is difficult and must be exported , sorted in excel and then re-imported. Would like a patient portal with useful functionality, access to prescriptions, etc.

Alternatives considered

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

Reason for choosing Compulink

Flexibility of software, intergrated EHR, PM and optical in one platform.

Switched from

[MedInformatix](https://www.capterra.com/p/50810/MedInformatix/)

Integrated EHR and point of sale

Review Source

BW

Brenda W.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "User Since 2018"

August 11, 2020

4.0

We have been with Compulink since 2018. We have been able to grow as an agency while using the software and now utilize their billing department to assist with submitting and allocating our insurance claims. They have an online library of information to utilize as a provider and business owner and are growing as a company to provide changes to their product to enhance ease of use.

Pros

The software has some time saving capabilities such as matrix options in the assessment, easy access icons and treatment planning goals/objectives prewritten selection options. The claims posting and ledger screens are easy to use without background in claims processing.

Cons

There are quite a few steps to follow when creating documentation and sending for ledger posting.

Alternatives considered

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

Reason for choosing Compulink

Sales. Their sales person did not sell me on the product. Was not educated enough about my questions and concerns

Review Source

SM

Suzanne M.  
owner/optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "A software with flexible options for different practice needs"

August 6, 2020

4.0

Generally good the software is rarely down and it is usually possible to get a support call back within a couple of hours at most. There are some glitches in the software but some of them are eventually getting fixed and they are not interfering with the functionality of the software.

Pros

Implementation, had sessions booked to train how to use it. Also, I like the cloud based model, don't want to have to worry about a physical server. I also liked how it is flexible, right now I just use the EHR but it is flexible to add dispensing or contact lenses in the future. It is also flexible in cost based on number of computers which is good since I'm a small practice. Easy to book appointments.

Cons

Some glitches like entering IOP has to be done in a certain order and some cosmetic glitches like overlapping text in the software. The software has overall improved and become easier to use over the time of be being with it, but at first it took a while to figure out where things were.

Alternatives considered

[Sightview](https://www.capterra.com/p/5411/ManagementPlus/)[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

Reason for choosing Compulink

Cloud based vs server based, cost/ease of implementation

Review Source

TB

Tami B.  
Practice Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very Pleased New Customer "

November 4, 2021

5.0

Pros

I like the ease of use and that it is geared towards my business - not one created and then tweaked to work with our company

Cons

I haven't found anything that I didn't like about the software - wish I could be logged in multiple times as I have dual roles sometimes

Alternatives considered

[ModMed](https://www.capterra.com/p/124590/EMA/)

Reason for choosing Compulink

It came down to cost - we're a small practice and I had to truly look at our ROI

Review Source

BM

Brad M.  
Business Process Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Almost fully customizable solution"

August 27, 2021

4.0

The customer service is amazing. Support is either an email or phone call away when you need it. The implementation and training teams are second to none.

Pros

I love the fact with a little bit of help I can pretty much customize any part of the product to work with our organizational workflow.

Cons

Due to the number of customizations, it does not run as consistently as we would prefer.

Alternatives considered

[Phoenix Ortho EHR](https://www.capterra.com/p/162065/Phoenix-Ortho/)[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[ModMed](https://www.capterra.com/p/124590/EMA/)

Reason for choosing Compulink

The fact it is fully customizable.

Switched from

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Too many issues and no customization are available in ECW. It also took a minimum of 20 minutes to get someone from support on the line just to let you know they would have someone else get in touch later.

Review Source

SW

Sara W.  
Owner/Physician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Customizable EMR"

October 16, 2023

5.0

Compulink has been the right choice for me and I am glad that I chose it. They did their best to display everything you need to see on the same page to minimize navigation. They are super responsive and willing to help you, even with out-of-the-box questions.

Pros

I really appreciated the Compulink team and how quickly they respond to questions. They are also very willing to help me customize my provider and patient experiences as desired. I own a sports medicine and eating disorder clinic, so they removed weight as a required variable from many of the presets, as well as removing some of the automated patient education when I found it triggering for my patients. They helped me customize my charting environment so that I can complete documentation faster. I am able to use the same EMR for myself (sports/family medicine), my PT, my chiropractor, and will be able to use it for therapist/dietician as well.

Cons

Adding diagnoses sometimes takes a little more effort than I am used to with Epic, but it also gets easier the more you use the system. Throughout my career, I have used Epic, Cerner, and Meditech, with Epic being my clear favorite. As a small private practice, Epic was cost-prohibitive, but I still like Compulink better than Cerner and much more than Meditech.

Reason for choosing Compulink

I chose this for ortho/sports-specific software/templates and the ability to have all my practitioners use the same software. My main concern at the time was the ability to see other institutions' records in my state, but that was solved with UHIN.

Review Source

MT

Melissa T.  
Practice Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Optometry/Medical Software"

July 18, 2023

5.0

Compulink is very easy to work with as a company, their customer service is excellent and I love the contact through the software for a call back if I have an issue. This feature is helpful so you are not waiting on hold to talk to someone. Just send in a request for a call and usually within 10 min they are calling you. Love this!

Pros

I love how easy Compulink is to navagate around in. Searching for patients is a breeze, tabs at top for every part of patient chart. Drop down selection menus for everything. Customizable tables and scheduler. Love the system!

Cons

There are parts of the software that we are not utilizing that I would like to use but programming the data into the software to use it seems over my head hard. We are an Optometry practice and do not use the ordering sections of the software therefor price calulations and insurance billing can not be used either.

Reason for choosing Compulink

Ease of navagation within the software.

Review Source

BV

Bryan V.  
Optometrist  
Medical Practice  
Used the software for: 2+ years

### "Long time user of Compulink Eyecare Advantage."

August 31, 2020

4.0

This is where Compulink shines. The whole team does an excellent job of responding to our problems, inquiries and complete disasters in a timely fashion. With three different office locations and 40 workstations all running from our server, keeping up and running is critical as we are completely paperless. Recently we migrated to a new server and opened another location and had to convert 26,000 medical records from another venders software and I am happy to say that Compulink made it all happen as easy and smoothly as I could hope for. If there is any one reason to choose a software vender it has to be their support department.

Pros

I love that the software developers are frequently upgrading and adding features to their software. Most of the software does not require a lot of training to use; I have to train my new Externs every 3 months to use the software and it only takes 2-3 days to get the hang of it. The "tab" system of organizing the chart seems to be the most elegant way of handling the large amount of data we enter for each patient. Editing and adding specific patient info is nicely done with the new hovering and selecting a desired function. Data integration with our instruments works flawlessly and speeds up our exam times.

Cons

There will always be some issues, but nothing major. I don't like the color scheme the developers decided to use, or I should say lack of color. I find data easier to find if in color coded boxes or better yet; let me choose to highlight something in color. It would be better if I could edit the data in the pop-up defaults and be able to re-order them as I see fit in an easier way; I never remember to leave the software to edit tables for use later. Looking up ICD-10 codes should be easier too, I frequently use a web search to find a code.

Review Source

CA

Carrie A.  
Owner/Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Consistently Great Experience with Compulink"

January 4, 2018

5.0

Total practice management with reliability and ease of use

Pros

The functionality, flexibility, and extensive nature of the software is impressive to say the least. It is an affordable option that makes practice management and billing simple. There is a bit of a learning curve, but every person from sales to customer service has gone out of their way to help in all areas needed and to consistently respond to support requests. Training new people on the software has gone well. It is a powerful program that Compulink is consistently working to improve, listening to user feedback. I am relieved we went with Compulink, as we recently had Tsome rather extensive growth. the program has handled our growth without a hiccup and allowed things to continue running smooth. Perfect? No. Worth it? Definitely. Overall, they are highly recommended. There is not one area where Compulink promised and did not deliver. Their staff is professional, the tech support is knowledgeable, and everyone works hard to ensure our success. So thankful for Compulink!

Cons

Learning curve is moderate to heavy depending on experience, but comparable to the powerful nature of the software. Having some minor issues with insurance information no importing from the web registration.

Review Source

GK

Greg K.  
Business Manager / Optician  
Medical Practice  
Used the software for: Less than 6 months

### "Busy Optometry office "

December 14, 2021

4.0

Our trainer, \[SENSITIVE CONTENT\], was very knowledgeable and patient. The integration with outside software can be tedious and confusing. Initial setup is very important for the software's ease of use.

Pros

The software can be expanded to integrate various outside software systems for single entry. The EHR system is single page based with multiple testing tabs and options.

Cons

The software is not as customizable as promoted. Some situations, the business needs to conform to the software instead of the software to the business. Initial setup needs to be extremely thorough and can be confusing, especially in the lens packages and inventory modules.

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Review Source

AC

Alex C.  
Optometrist  
Medical Practice  
Used the software for: 2+ years

### "Complete Solution with User Suggested Changes"

August 7, 2020

4.0

I want to work without as much stress as possible. The ability to communicate with instruments and the quick way of populating fields on subsequent visits when nothing has changed is great. The fact that it prompts you for missing info is helpful.

Pros

There is little it doesn't do. From patient registration, insurances, optical and communications, it's all there. There is so much there, that it can get confusing and unless you use it consistently you may spend time to relearn.

Cons

I believe the way the referral and general communications are done could be improved. The faxing system could be better with a verification of success. There are too many templets and yet just simple letters are difficult. I'm only involved in exams and not optical or billing. I wish there was a really stripped down version that would be less expensive.

Reason for choosing Compulink

I had used Maximeyes in my previous practice. We out grew that system and switched to Compulink. When I set up a new office, I didn't want to learn a new system. That would have been more stressful.

Review Source

TF

Tommy F.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great product"

January 30, 2023

5.0

very please with compulink

Pros

The ease of use and customization of this product is very nice and has made documentation very easy for all who use it and for new people learn.

Cons

All of the updates that happen and having to deal with any issues that pop up from the updates

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reason for choosing Compulink

Yes

Review Source

EM

Elsa M.  
Operations Managerq  
Hospital & Health Care  
Used the software for: 2+ years

### "Customizable, all-inclusive software"

September 3, 2020

4.0

Compulink is an all-inclusive software that allows us to run all aspects of our business; paperless charts, inventory, financial reports, etc. That being said, the more complex that a system is, the more "glitches" that occur. I understand and accept this. We've been using Compulink since 2012. It would be nice to have a "overview" of what we could be utilizing, doing better (or incorrectly), etc.

Pros

The ability to customize it to suit the needs of our multi-practice/multi-doctor organization.

Cons

The continuous glitches that happen after an update. Makes me reluctant to do the update when it is launched. I also wish that the lens definition table was either updated more frequently or gave us the ability to edit Compulink owned lenses when they are incorrect.

Reason for choosing Compulink

The ability to customize and how detailed the system is.

Review Source

RF

Ryan F.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Compulink Eyecare Advantage"

August 10, 2020

4.0

Pros

In general the product is easy to use. If you are unsure of what to do or where to go in the software, the Help feature allows you the ability to look up key words to get the answer. Their support team is also great to work with. The ability to customize screens and the VSP integration are huge positives for our office too.

Cons

Updates to fix certain bugs often cause other areas of the software, that were working fine, to glitch. The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients. The tables can be a little intimidating at first, but once you understand how they work, it becomes easier.

Reason for choosing Compulink

Compulink was chosen because it was an all-in-one system that has practice management, optical and EHR. Also the fact that it is customizable was a plus for the office.

Review Source

SB

Shelly B.  
owner/optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "Compulink EyeCare Advantage Review"

August 5, 2020

4.0

We started using the EHR when it was federally mandated and have not looked back since. Overall, we are satisfied with Compulink Software.

Pros

I have used Compulink for over 12 years. I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.

Cons

I feel the price I pay per month for software support is high. My team rarely calls for support so I don't feel like we receive our money's worth every month. Would like a feature to be able to double book on our schedule. Would be nice to have all the bug's worked out of new software updates prior to launching them. It seems like every time we get an update it messes up several things.

Review Source

JR

John R.  
I.T. Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Compulink, The Good, The Bad, The Ugly."

November 30, 2016

4.0

Compulink is a great piece of software and very well thought out. But what draws you to this particular EHR software can also deter you. Let me explain, Compulink's main selling point is how customizable it is and how easy it is to switch from paper charts to EHR. But what they don't tell you is that the more you customize the software the less support they can truly offer and the more work you have to do to keep it all up to date. Don't get me wrong, Compulink's support staff is some of the best support people I have ever worked with. But the more you customize the less they can really do to help you. So the customization ends up being both a blessing and a curse. Overall, I would say that I would recommend the software mostly because of the great support and the fact that they do try and listen to you when you ask for a change in how the software fundamentally works. It just takes some time to get used to just how very different this EHR software really is compared to most other's available.

Pros

I think the best thing I like about the software is the ability to write small "smart scripts" AKA "smart functions" in the EHR software that allows you to do many different things and even automatically fill out certain parts of the chart for the nurse and/or Doctor. There is also some printing functions that allows you to customize and print out specific letters to the patient and automatically fills in the patient's details or whatever you need really. The "screen builder" within the software is also very easy to use and makes customizing the software to how you want it to look very easy to do.

Cons

As I stated before, the customizations that you are encouraged to make can also cause huge issues in the functionality of the software. If you mess up your layout, the ramifications to the stability of the EHR software can be huge.

Review Source

SG

Susan G.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Compulink Software Review"

August 29, 2020

3.0

Software Support is amazing They are top notch and always provide a solution in a timely manner.

Pros

I like that the software is customizable by the end user. I also like that optical inventory and Rx’s are in the same software and included on the patient ledger as most other systems do not have this functionality.

Cons

Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors. It is even more frustrating when there is no solution to an error and you have to wait for a fix and put up with the errors until the fix comes out. .

Reason for choosing Compulink

Integrated optical and practice management.

Review Source

RW

RICHARD W.  
Optometrist / Owner  
Medical Practice  
Used the software for: 2+ years

### "A Day in the Trenches"

August 20, 2020

4.0

We were one of their first customers in the late 80's. Several times we have looked at and reviewed other industry software and keep coming back to Compulink as the best for our situation. As with any software company, you wish the programmers would spend a week in our practice watching us use their product to understand the pitfalls and redundancies they have created that annoy on a daily basis.

Pros

Scalable and customizable. We have multiple offices and have the ability to schedule patients from anywhere to anywhere. There is a robust inventory control section that we use a lot. It is designed specifically for our profession that has lots of uniques facets and needs.

Cons

The web registration feature is cumbersome and not patient friendly. We finally had to go to another solution.

Reason for choosing Compulink

Scalability and customization

Review Source

JK

James K.  
Optometrist  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall Very Strong Product"

August 11, 2020

4.0

We can better track sales and production and save time with patient online registration to maximize the patient history. The data in and out of Compulink to our refracting system ELIMINATES transcription errors for spectacle prescriptions.

Pros

The EMR is easy to use and integrates well with our pre-testing equipment and automated refracting data. Even the standard, non-customized EMR templates work very will with creating "data norms" to make charting very efficient. I am very pleased with the very detailed online patient registration and health history. It saves a TON of time and allows us to show a very detailed patient history if a record were ever audited by insurance.

Cons

The minutiae of adding spectacle lens products is complicated.

Review Source

LR

Lisa R.  
Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Reviewing our new system"

August 29, 2023

5.0

Pros

Product gets easier to use as you do more and more. There was a lot up from to get the setup going.

Cons

There were some parts that we needed to get added to the documentation side and they are working on that now.

Alternatives considered

[Sightview](https://www.capterra.com/p/5411/ManagementPlus/)

Reason for choosing Compulink

customer service

Review Source

Similar Products

Featured

## Related categories

[Orthopedic EMR](https://www.capterra.com/orthopedic-emr-software/)[Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.