# Compulink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Compulink the right Optometry solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews --- Compulink 4.1 (281) [View alternatives](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 12th, 2026 # Reviews of Compulink Ease of use 3.9 Customer Service 4.2 ## Pros and Cons in Reviews Versatile and flexible feature set 86% positive reviews out of 44 Most reviewers appreciate features for their flexibility, frequent enhancements, and ability to meet evolving business needs. Problematic and disruptive software updates 71% negative reviews out of 38 Most reviewers indicate updates frequently introduce new problems, require relearning, and cause frustration with system reliability. Efficient electronic records management 88% positive reviews out of 24 Most reviewers find electronic medical records simplify documentation, centralize patient data, and enhance workflow efficiency. Recurring bugs and interface problems 89% negative reviews out of 27 Most users report bugs and issues, including glitches, error messages, and interface inconsistencies that disrupt daily tasks. Comprehensive practice management solution 96% positive reviews out of 24 Most reviewers describe practice management as robust, adaptable, and effective for streamlining operations in diverse practice sizes. ## Showing most helpful reviews Showing 1-25 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Squad Leader // Combat Engineer Military Used the software for: Less than 6 months ### "Compulink is a very easy to learn and intuitive program." July 19, 2018 4.0 Pros I like that you can auto populated 'positives' and that you can forward exam findings from last visit. Cons What I like least about Compulink is that it doesn't track your patient count for you. This makes it difficult at a school for the students. Review Source KM Kevin M. Owner Medical Practice Used the software for: 6-12 months ### "Unique practice needed an extraordinary software." November 13, 2020 5.0 I have a nursing home based practice and therefore my practice is very unique and I issued Compulink a very difficult challenge to solve many issues with note taking and practice flow and practice management and they have lived up to every challenge so far and they have frankly surpassed my expectations in almost every scenario. This is a great software with GREAT people! Pros This software is very robust and therefore is capable of doing so much for my practice. The data mining and reports are an incredible tool in my practice. The ability to link in forms and mine that data has been a huge time saver for my practice. There is so much customizing that can be done that you can create the software you want. The more work you are willing to put in the more efficient and thorough you can be. This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports. The worklists they created for us have become indispensable as well. For the most part, with this software, if you can think, then they can typically do it. And most importantly, the people at Compulink have been absolutely amazing. They have an amazing group of people there and they should be proud. Can't wait to see what this will look like in my practice 5 years from now. Cons Can be cumbersome to customize at times, but it has always been worth the effort. I have been experiencing far too many crashes and 'freeze ups' and that can be frustrating. Reason for choosing Compulink The thoroughness and customization features were a game changer. Also the web registration component was something else that sealed the deal. The web portal was vital to me as well. The web portal component has been disappointing so far because it has not worked properly but they are working on it and I am confident it will be fixed shortly. The ability to run the worklists and data mining was also a game changer. Switched from [CGM APRIMA](https://www.capterra.com/p/191955/Aprima-Medical-Software/) Aprima was cumbersome and took too many steps to find information and they didn't have the retail side of things to help with glasses. Review Source MM Michael M. Clinical Psychlologist Mental Health Care Used the software for: 1-2 years ### "1 year in... honest review of Compulink" December 4, 2020 1.0 The biggest problem that compulink has is that lots of their software doesnt work. I mean, it does--- but it doesnt for a psych practice. The best example of this is that the insurance verification doesnt verify mental health codes--- in software titled PsychAdvantage. Its very clearly ophthalmic software that they barely put any effort into making work for psych. Their support is hit or miss- some of them are great- and some- like their business office manager- have ethics problems and border on straight up theivery. Their quickbooks integration flat out does not work-- their own people took 6 months and could not get it to work (their own software) and then did not want to refund us. Who does that? Many of their employees are unaware of the functions their software reportedly has-- and with good reason- the software doesnt really do that. Technically, it could (telemedicine is this way) but no one would ever use it. The other employees tend to be condescending, and mix in "hmm, I've never heard of the product doing that". They have zero accountability for their software not working, often act condescending, and always want you to "run diagnostics". When they dont want to handle their software not working, they refuse to talk to you. I've come to call this "classic compulink". Also, their ledger straight up cannot handle multiple locations. The software is pretty terrible at handling ERAs, if you're being paid electronically. Pros notes are easy to write. Most my documentation takes about 3 minutes per patient to write up. When features work, they sometimes work well (albeit often glitchy, often broken) Finished product (therapy note as a pdf) looks fantastic. Since we now get paid electronically, we get paid faster. Cons \-glitchy. Often produces ridiculous errors. Not at all intuitive. To learn how to use the software, you essentially have to get used to all their glitches, so you eventually learn how to avoid them. Dont waste time asking them to fix them, either. - "Running Diagnostics" is an impractical pain, and a fool's endeavor, as it is yet to actually do anything. I would be pleased if I never ever heard that again from someone at Compulink, ever again. I'll not hold my breath waiting for it to work. I would ballpark that we're currently at 0/50 in this endeavor. - Insurance verification in a program called Psych Advantage (which we could pretty easily argue should aptly be called Psych Dis-advantage), which actually does not verify the mental health benefits of the insurance is purely ridiculous. There's no way around that other than admitting that you made this program for medical practices and never bothered to actually tailor it to mental health, and that's clear. -The lack of knowledge and agreement about your own software that you own employees have is disconcerting. I called more than a handful of times about integrating quickbooks ( great example, because their own website says the product does this), yet many of the employees took this as brand new information or denying it outright. A similar thing occurred when their own employees were unaware there was a telehealth built in option. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[OpenEMR](https://www.capterra.com/p/131911/OpenEMR/)[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) Reason for choosing Compulink Cost. And that was foolish. Review Source CC Candy C. Provider / Ophthalmology - Retina / Vitreous Medical Practice Used the software for: 2+ years ### "Expectations More Than Met and More To Offer When I am Ready to Expand " August 7, 2020 5.0 The Compulink Help Line is Outstanding. I can easily explain my issue (or what I want to accomplish) and I am directed to the department appropriate person in a timely manner who can assist me quite efficiently and professionally. Pros Compulink Software is all inclusive for my current needs - a combined PM and EHR. Also, I am not locked into one type of template. For example, most my patients have Retina issues, but if a patient also happens to have another issue, I can import a problem appropriate Tab and I don't need to have it unlocked for me by the company (or pay more). I could see where this would be advantageous for a multi-specialty practice (even though I am not one). There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows. The really nice thing is that I can function efficiently now and utilize Compulink Software (in all my various roles) at a good price point and still anticipate how I can incorporate what Compulink has to offer as my practice grows. Cons Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily available database to put into the Look Up Tables or did not know how to organize particular information prior to being asked by Compulink to place such information into my Look Up Tables. On the plus side, needing to spend the time to build my Look Up Tables, helped me understand how the back end of the PM/EHR worked. Alternatives considered [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Compulink Excellent price point based on my needs and what Compulink has to offer as well as provide options as I expand my practice. Review Source JM Justin M. Senior Business Systems Analyst Medical Practice Used the software for: 2+ years ### "Flexible, Effective EMR!" November 14, 2022 5.0 Pros Our favorite part about using Compulink is the outstanding level of support from every level of the company. For every question you may have, there are Help resources, and for everything that isn't covered in the thorough documentation, knowledgeable and patient staff are a phone call away to address your issues. Cons The only issues coming to mind were around the trouble our practice had with hosting the Compulink server ourselves- since moving to their Cloud Hosted, AWS solution, we have had so few problems(that were addressed in such a timely fashion) that it is hardly worth mentioning! Alternatives considered [MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)[Uprise](https://www.capterra.com/p/158372/Uprise/)[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing Compulink While there are countless supporting factors, the more critical details are that Compulink offered the most confidence in supporting both customizations and proprietary reporting and is well known in our network of providers. Review Source FL Fred L. Business Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Outstanding customization features" August 25, 2020 4.0 Pros We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch. I also appreciate the tech support. They are very helpful, and usually available with minimal wait times. Cons While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use. Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it. Reason for choosing Compulink We chose Compulink over MacPractice because of the potential for customizing our EHR screens. Review Source CA Carrie A. Therapist/Owner/Clinical Director Mental Health Care Used the software for: 2+ years ### "Powerful Software for Mental Health Providers" August 6, 2020 5.0 Compulink Healthcare Solutions has been a tremendous asset to our business operations. Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting, multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list. One look at the demo and you'll see the power in this software. I highly recommend Compulink Healthcare Solutions to anyone who needs a powerful and intuitive software option that is reasonably priced, always improving, and backed up by world-class support. Pros We started with Compulink Healthcare Solutions from the time we opened for business in January 2016 (no integration from another software), and spent a tremendous amount of time researching available options beforehand. None of the other software programs offered the features and power well suited for small and large companies. We wanted software that would be efficient and extensive, but also grow with the business. From 1 provider to many, the software has delivered in every area. Customer support is always wonderful and timely, and there are always ongoing improvements that make our job easier. Billing is a snap, reporting is thorough, and everyone at Compulink is open to hearing user feedback. Cons There is a bit of a learning curve, but there would be with any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TheraManager DocuTrac](https://www.capterra.com/p/64369/TheraManager-DocuTrac/) Reason for choosing Compulink None of the other software programs were as extensive, flexible, or well priced while allowing for growth. Review Source LB Lisa B. Practice Administrator Medical Practice Used the software for: 2+ years ### "A Compulink user since 2013" August 10, 2020 3.0 Financial reports have good flexibility. We have one location but 3 businesses under one roof. We like to track many revenue streams and we are able to do this very well. Pros The support team is amazing!!!!!!!!! Physician schedules can be as intricate as you need. Images easily stored in the medical record. Financial reports have good flexibility. Cons The web registration is very unfriendly for patients and the practice alike. We are unable to access the information other than importing. Maintaining the tables is cumbersome, not friendly, would like to hide unnecessary stuff or remove. Would like to remove or hide schedule templates we no longer use, cannot because is tied to previous schedules. Would like to return to having schedules that are applied be able to replace what is there, very time consuming to have to delete one by one. Changes made to schedules do not show up unless you close the cloud and re-log in. sorting items in tables is difficult and must be exported , sorted in excel and then re-imported. Would like a patient portal with useful functionality, access to prescriptions, etc. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Reason for choosing Compulink Flexibility of software, intergrated EHR, PM and optical in one platform. Switched from [MedInformatix](https://www.capterra.com/p/50810/MedInformatix/) Integrated EHR and point of sale Review Source EA Eileen A. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Takes Some Getting Used To" February 2, 2022 4.0 So far, Compulink is streamlining our workflow and making it easier to see more patients. However, we do have some issues with people not filling out their Web Registration, which delays our workflow. Also, we have felt more confident with patient information being saved in the more reliable cloud versus hard drives and OneDrive. Pros I like the customer service. The appointment scheduling is very easy to use and efficient for us. The EHR is pretty easy to use, once we figured out why a couple of the issues were not working. The equipment implementation was a bumpy road, but after fixing a few things, it's working great now. Web Registration is working very well, too. Cons I do not think this product is as easy and user-friendly as it could be. I do not feel 100% confident being without my trainer and using all that the program has to offer in the most efficient way possible. The software is also not as appealing to the eye. Additionally, it is inconvenient that for the text messaging Practice Watch, we can only have so many characters before it gets cut off and leaves our patients asking more questions. Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Reason for choosing Compulink We met \[SENSITIVE CONTENT\] at the FOA conference, and he gave us a great presentation of the system. We also took advantage of a few deals, too, that other companies were not offering. Review Source BW Brenda W. Owner Mental Health Care Used the software for: 2+ years ### "User Since 2018" August 11, 2020 4.0 We have been with Compulink since 2018. We have been able to grow as an agency while using the software and now utilize their billing department to assist with submitting and allocating our insurance claims. They have an online library of information to utilize as a provider and business owner and are growing as a company to provide changes to their product to enhance ease of use. Pros The software has some time saving capabilities such as matrix options in the assessment, easy access icons and treatment planning goals/objectives prewritten selection options. The claims posting and ledger screens are easy to use without background in claims processing. Cons There are quite a few steps to follow when creating documentation and sending for ledger posting. Alternatives considered [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) Reason for choosing Compulink Sales. Their sales person did not sell me on the product. Was not educated enough about my questions and concerns Review Source LP Linney P. Administrator Medical Practice Used the software for: 2+ years ### "Compulink is GREAT!" August 3, 2020 4.0 Pros Compulink is always developing and improving the software. The staff is easy to work with and seem to understand our needs because many of them have been in private practice prior. This is a huge advantage for Compulink and the client. Cons Sometimes new features and updates do not work when first rolled out and it takes a while to work the bugs out. Alternatives considered [NEXGEN](https://www.capterra.com/p/84713/NEXGEN-Asset-Management/) Reason for choosing Compulink sales person was more knowledgeable and their price beat the competition Review Source SS Scott S. Administrator Medical Practice Used the software for: 1-2 years ### "Needs to be more intuivite" July 20, 2020 4.0 Overall the user experience could be better. The reason we are using Compulink for our optical department is because our existing practice Management/EHR vendor (NextGen Healthcare) has not developed a robust optical component to the software. In all other aspects NextGen has a far superior PM/EHR package when looking at the user experience. Pros So far the integration with billing VSP is critical and most important. Cons The lens tables are overly complicated and could be better "out of the box." Any changes to these tables is very time consuming. Pulling reports is not user friendly and sometimes the report function you are looking for is not where you would guess it would be- The help function Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing Compulink VSP billing integration, lens tables pre-loaded- Review Source SW Sara W. Owner/Physician Hospital & Health Care Used the software for: 6-12 months ### "Customizable EMR" October 16, 2023 5.0 Compulink has been the right choice for me and I am glad that I chose it. They did their best to display everything you need to see on the same page to minimize navigation. They are super responsive and willing to help you, even with out-of-the-box questions. Pros I really appreciated the Compulink team and how quickly they respond to questions. They are also very willing to help me customize my provider and patient experiences as desired. I own a sports medicine and eating disorder clinic, so they removed weight as a required variable from many of the presets, as well as removing some of the automated patient education when I found it triggering for my patients. They helped me customize my charting environment so that I can complete documentation faster. I am able to use the same EMR for myself (sports/family medicine), my PT, my chiropractor, and will be able to use it for therapist/dietician as well. Cons Adding diagnoses sometimes takes a little more effort than I am used to with Epic, but it also gets easier the more you use the system. Throughout my career, I have used Epic, Cerner, and Meditech, with Epic being my clear favorite. As a small private practice, Epic was cost-prohibitive, but I still like Compulink better than Cerner and much more than Meditech. Reason for choosing Compulink I chose this for ortho/sports-specific software/templates and the ability to have all my practitioners use the same software. My main concern at the time was the ability to see other institutions' records in my state, but that was solved with UHIN. Review Source MT Melissa T. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "Great Optometry/Medical Software" July 18, 2023 5.0 Compulink is very easy to work with as a company, their customer service is excellent and I love the contact through the software for a call back if I have an issue. This feature is helpful so you are not waiting on hold to talk to someone. Just send in a request for a call and usually within 10 min they are calling you. Love this! Pros I love how easy Compulink is to navagate around in. Searching for patients is a breeze, tabs at top for every part of patient chart. Drop down selection menus for everything. Customizable tables and scheduler. Love the system! Cons There are parts of the software that we are not utilizing that I would like to use but programming the data into the software to use it seems over my head hard. We are an Optometry practice and do not use the ordering sections of the software therefor price calulations and insurance billing can not be used either. Reason for choosing Compulink Ease of navagation within the software. Review Source BV Bryan V. Optometrist Medical Practice Used the software for: 2+ years ### "Long time user of Compulink Eyecare Advantage." August 31, 2020 4.0 This is where Compulink shines. The whole team does an excellent job of responding to our problems, inquiries and complete disasters in a timely fashion. With three different office locations and 40 workstations all running from our server, keeping up and running is critical as we are completely paperless. Recently we migrated to a new server and opened another location and had to convert 26,000 medical records from another venders software and I am happy to say that Compulink made it all happen as easy and smoothly as I could hope for. If there is any one reason to choose a software vender it has to be their support department. Pros I love that the software developers are frequently upgrading and adding features to their software. Most of the software does not require a lot of training to use; I have to train my new Externs every 3 months to use the software and it only takes 2-3 days to get the hang of it. The "tab" system of organizing the chart seems to be the most elegant way of handling the large amount of data we enter for each patient. Editing and adding specific patient info is nicely done with the new hovering and selecting a desired function. Data integration with our instruments works flawlessly and speeds up our exam times. Cons There will always be some issues, but nothing major. I don't like the color scheme the developers decided to use, or I should say lack of color. I find data easier to find if in color coded boxes or better yet; let me choose to highlight something in color. It would be better if I could edit the data in the pop-up defaults and be able to re-order them as I see fit in an easier way; I never remember to leave the software to edit tables for use later. Looking up ICD-10 codes should be easier too, I frequently use a web search to find a code. Review Source MK Megan K. Owner Hospital & Health Care Used the software for: 2+ years ### "Optometry" April 3, 2023 5.0 Compulink has been wonderful with the start up process, the integration process, and the implementation process. I did feel very rushed with the EDI and billing training aspect. I am still a little confused about remittance posting and setting up payors but Compulink support has continued to be very helpful. Overall, we are happy with this software! Pros Compulink is very user friendly. Scheduling patients is simple. Organizing patient records is easy. Cons Certain aspects of the software sometimes glitch which require reaching out to Customer Support. Review Source JM Jayne M. Adminsitrator Health, Wellness and Fitness Used the software for: 2+ years ### "Long Term User Compulink Healthcare Solutions" August 18, 2020 4.0 Compulink is in the business for the long term. They are constantly updating and evolving to meet the ever changing needs and guidelines of our medical practice. As with any system, there will always be features that we would like to be different and features that we do not use to full capacity. Pros Software is necessarily complex to manage the compliance and regulatory issues of a medical practice. It has a good revenue cycle feature for submitting claims with a good team behind it. Cons Because of the complexity, sometimes it takes alot of clicks to accomplish simple task. In the current version, on some screens, open boxes do not easily move to the side so you can see what is behind them. Reason for choosing Compulink Researched the ownership, and the ability of the software to evolve with the changing needs of Medical Practice Management and Electronic Medical Records over time. Basically, I did not want to commit to a practice management solution and have to convert to a different vendor within a few years. There were some struggles but we are still customers after 20 years. Review Source JI Jackie I. Director of Strategic Development Medical Practice Used the software for: 2+ years ### "Compulink Usability" December 5, 2022 5.0 Has been very positive. We have utilized the software for a long time. Compulink has worked with us to streamline tabs and less customization. There are positives and negatives to having the ability to customize. Pros Love the fact that it's easy to use and that you can customize if need be. End user training is easy and the fact that Compulink offers quick classes that staff can watch is nice Cons Would love to see Compulink settle on one or two vendors that would handle a majority of the integrations. Example: Merging web registration, appt scheduling, patient portal somehow together. Review Source KE Karl E. Owner Medical Practice Used the software for: 6-12 months ### "Great bang for your buck." August 11, 2020 4.0 The implementation and training was tailored closely to my needs. I felt I received great personal attention from helpful trainers. Having an implementation coordinator is helpful to keep me on track during the entire process. Pros The most important aspect of any EHR when I was shopping was its affordability. Compulink was the lowest priced EHR that I could find with most of the features I needed. They also provided me with a no risk feature where I could get a full refund after 12 months of use if I felt that it didn't suit my needs. Also, no contract was required. Cons I found the software to be very complicated to use with a steep learning curve. An extensive time commitment is needed to incorporate into practice. Luckily, due to COVID an "shelter in place" I was able to commit regulars blocks of time towards learning the software and setting it up. Unfortunately, I am not able to incorporate contact lens ordering straight from the EHR. Some vision plans are also not compatible with its ability to bill directly from within the software. Reason for choosing Compulink It came down to price. I couldn't afford to risk a large investment not knowing how it would suit my practice. Compulink is hands down the most affordable EHR, in my opinion based on my research, for my needs. Review Source jB josh B. optician Medical Devices Used the software for: 2+ years ### "A very good product" August 12, 2020 5.0 My overall experience with Compulink has been great. I chose them when i set up my business because of my experience with them from the practice i was in that was closing. I have been using Compulink for 15+ years and its been a really great system. Pros The software is very easy and intuitive to pick up and start using. The interface is clear and simple and allows you to work and get done what you need with no distractions. Cons The cost of the support contracts seems high. I don't have much need for support but when i have they are very helpful. I was told i could use the software and then pay for support as needed. We set it up but later got a call saying that it was not true and i would still need to pay monthly. Reason for choosing Compulink I chose Compulink when i set up my business because of my experience with them from the practice i was in that was closing. I have been using compulink for 15+ years and its been a really great system. Review Source MD Mike D. Director of Health Informatics Medical Practice Used the software for: Less than 6 months ### "Advanced, Comprehensive, and Highly-Customizable EHR/Practice Management Platform with Excellent Service and Support" December 1, 2016 5.0 Over the past 15 years I have been responsible for implementing or converting several practices' EMR/practice management systems and I can tell you that, by far, my experience with Compulink ranks them at the top level. Since migrating to Compulink Advantage four years ago, we have seen improvements in clinical capabilities, quality of patient care, and effectiveness in all areas of our practice. What's more, Compulink has been an excellent business partner. They listen to their customers to understand what improvements or changes we need. The software improves in reliability and new features with successive software updates. I have not had that experience with all medical software vendors in the past. Pros Feature-Rich: It's hard for any software to be everything to everyone, but Compulink has proven to have what we need to run our practice. Highly Customizable: The software comes with common-use templates that allow you to be up and running quickly, but the real power of the software is in how easily customized it is to fit how your practice works; not the other way around. Many integrations with third-party software are available as well. World-Class Support: Dedicated and knowledgeable staff are there to guide you every step of the way when you get started. Their technical and customer support are very helpful and responsive to keep things running properly as well. Cons Software Customizations: The ability to customize is one of the best features of Compulink, but that also requires that you have a well thought-out plan for how you will use your system. Update bugs: Like most software packages, you might experience some issues with the "latest and greatest" versions. Fortunately when this has happened to us, Compulink has been there to remedy the issues promptly and keep our practice running pretty smooth. Review Source SB Shannon B. Administrator Medical Practice Used the software for: Less than 6 months ### "Compulink " December 8, 2016 4.0 I have been a Compulink client for over 12 years and have seen the healthcare industry change a great deal. It is critical to have a software vendor that is committed to staying up-to-date on healthcare rules and restrictions. Compulink exceeds my expectations in this arena. They are on the forefront of the next phase in healthcare and I have been very happy knowing I have a partner looking out for my practice. Compulink allows me to either use the software in it's default format or to customize the software as much I want to meet the demands of patient flow and doctors' needs. I like being able to control certain modules within the software. I like the fact I can choose how "cookie cutter" or customized I want it to be. Compulink's training and support is phenomenal. They offer pre-recorded online courses as well as live webinars on every aspect of the software. This has been a great training tool for new employees. Their support department is very prompt in assisting me with whatever needs I have and are very knowledgeable about their product. Compulink offers various interfaces and third party programs for their software that makes our jobs easier. I personally take advantage of several of those features and they work very efficiently. The interfaces I utilize are for my autorefractor, visual field and online patient registration. The third party programs I use are Demand Force (e-mail/text software) and CLx (online contact lens ordering). Again, I have the choice of choosing what added interfaces would supplement patient care. I also maximize every module in the software. These modules include electronic health records, line item posting, electronic claims billing, direct billing for a couple of our major insurance plans as well as the inventory and lab modules. Compulink has found a way to nicely tie in every aspect of the software with each other. Pros Customer support, very detailed EHR system, electronic billing capabilities, ability to customize software. Cons Customization can be labor intensive if you choose to go that route. Review Source VL Vinh L. Optometrist Medical Practice Used the software for: 2+ years ### "Compulink" August 18, 2020 4.0 Pros Ease of use from anywhere with Cloud base. Able to run many detail reports. Good inventory program for frames. Pre-populated letters. Web Registration. Patient's portal. Cons Difficult to customize scheduler. Have to change both lens options and definitions to add or remove lenses from system. Even after adding lenses from both the lens option and definitions, the lens does not show up or syncs properly. Cannot add part of exam tabs to exam in EMR. Can only put max 3 insurance payment per line in ledger. System setting is not user friendly. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing Compulink Used Compulink in the past. Review Source JS Janet S. Office Manager Medical Practice Used the software for: 2+ years ### "Compulink Eyecare Advantage" August 5, 2020 5.0 It's a one stop solution. It serves as a product for patient communication as well as patient billing, insurance billing, eligibility and remittance. It also functions as electronic health records. Pros Ease of use for all levels of computer users. Cons Updates. There are always problems with large updates; however, they also get the problems corrected. Reason for choosing Compulink When we had moments of discontent and looked at other programs we realized that Compulink addressed some things better than the other programs and it wasn't worth the trouble of switching for the few things that another program may do better. Review Source RM Ronald M. Optometrist Medical Practice Used the software for: 2+ years ### "A great product for those who want quality and are willing and able to learn" August 3, 2020 5.0 Over the past 23 years, Compulink has been a stable framework upon which our practice is built. The software allowed us to integrate medical records (including equipment interfaces), billing, insurance, correspondence, demographics, aspects of human resources and quality measures in one program. During those few times when we had a true emergent situation, Compulink support has always solved the problem quickly. Pros We began with Compulink in 1997 when it was in DOS form. Compulink has always been highly customizable, which is important to us. The software is capable of doing nearly anything you would like to do. Cons Compulink can be complicated for those who are not tech-savvy. Reason for choosing Compulink At the time (23 years ago), I just had more confidence in Compulink. Honestly, I don't remember the specifics. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.