# Page 3 | Compulink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Compulink the right Optometry solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews --- Compulink 4.1 (281) [View alternatives](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 12th, 2026 # Page 3 - Reviews of Compulink ## Showing most helpful reviews Showing 51-75 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Brandon B. Owner Hospital & Health Care Used the software for: 2+ years ### "Long Time Compulink User" August 8, 2020 5.0 Overall, we have been pleased with Compulink and the number of things it can do for our office from accounting to EHR to inventory. We have used it for over 10 years now and have been able to grow an adapt to changing times with it. Pros Compulink is a customizable solution which makes it fit your practice like you need it to. We have some specialty clinics we do with low vision so we were able to develop our own layouts for our low vision exams. Cons When you compare Compulink to other software solutions it is more expensive both in initial investment and then also in maintenance fees. Alternatives considered [MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/) Reason for choosing Compulink We chose Compulink because it was the most customizable. We needed something we could make fit our style of practice and still have the robust features for accounting and inventory. Review Source AC Alex C. Optometrist Medical Practice Used the software for: 2+ years ### "Complete Solution with User Suggested Changes" August 7, 2020 4.0 I want to work without as much stress as possible. The ability to communicate with instruments and the quick way of populating fields on subsequent visits when nothing has changed is great. The fact that it prompts you for missing info is helpful. Pros There is little it doesn't do. From patient registration, insurances, optical and communications, it's all there. There is so much there, that it can get confusing and unless you use it consistently you may spend time to relearn. Cons I believe the way the referral and general communications are done could be improved. The faxing system could be better with a verification of success. There are too many templets and yet just simple letters are difficult. I'm only involved in exams and not optical or billing. I wish there was a really stripped down version that would be less expensive. Reason for choosing Compulink I had used Maximeyes in my previous practice. We out grew that system and switched to Compulink. When I set up a new office, I didn't want to learn a new system. That would have been more stressful. Review Source CF Caitlin F. Provider Medical Practice Used the software for: 2+ years ### "Great customer service with Compulink" August 7, 2020 5.0 It was a lot of work to set up, but that is the case with any EHR. The transition was smooth and they are constantly making updates to the system. Pros The customer service of Compulink is outstanding. There is a help icon that you click and submit a question or problems. The Compulink IT staff will call you back and login to your computer if necessary to fix the problem. The online registration is very helpful especially during COVID. Patients can fill out their paperwork before they come into the office and save time and exposure to COVID. Cons All systems have their glitches and technical difficulties which can be annoying at times. Alternatives considered [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing Compulink The set up and pricing was good and it is one of the more popular EHR favored by Optometry Schools. Review Source JS Jeri S. office manager Medical Practice Used the software for: 2+ years ### "Why I like Compulink's software" August 25, 2022 5.0 Compulink support is quick to get back with us on issues we are having. Their staff is very helpful Pros I like that it is easy to use, it's also easy to adjust items that you want to personalize Cons I really don't have a negative thing to say regarding this software Review Source TF Tommy F. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great product" January 30, 2023 5.0 very please with compulink Pros The ease of use and customization of this product is very nice and has made documentation very easy for all who use it and for new people learn. Cons All of the updates that happen and having to deal with any issues that pop up from the updates Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reason for choosing Compulink Yes Review Source CW Cheryl W. Director of Operations Medical Practice Used the software for: 1-2 years ### "Customized Design for Our Unique Practice " July 16, 2020 5.0 It has been a wonderful 1st year and we are doing extremely well Pros The ability to customize for a mobile optometry company - The staff was able to think outside the normal practice setting and adjust the software to fit our mobile needs. Cons Insurance Set Up was difficult and our implementation person was not as responsive as I would have liked. Several glitches made things frustrating Alternatives considered [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Reason for choosing Compulink I had worked with it at another practice as a consultant and asked the \[SENSITIVE CONTENT HIDDEN\] to take a look because of the value. Review Source RH Raymond H. Ophthalmologist Hospital & Health Care Used the software for: 2+ years ### "Longevity" August 20, 2020 4.0 We implemented electronic medical records many years before it was mandated. I can not imagine going back to paper charts since Compulink in infinitely better. The compulink team has always helped us with any updates or transitions in the software or hardware that we needed to make and they work closely with our IT provider. Pros We have been using Compulink Software in our office since 1997. Compulink was been a solid company then and has continued to be one of the best options over the years and that is why they are still around when many others have gone out of business or were taken over by other companies. The software is very customizable which allows the user to adapt it to their way of working rather than having to work the way the software forces you to. Cons The software (like most) occasionally has indexing issues that can cause some down time. These can be the result of power outages and backup timing. Reason for choosing Compulink They had a good track record and they had an actual useable product. Review Source EM Elsa M. Operations Managerq Hospital & Health Care Used the software for: 2+ years ### "Customizable, all-inclusive software" September 3, 2020 4.0 Compulink is an all-inclusive software that allows us to run all aspects of our business; paperless charts, inventory, financial reports, etc. That being said, the more complex that a system is, the more "glitches" that occur. I understand and accept this. We've been using Compulink since 2012. It would be nice to have a "overview" of what we could be utilizing, doing better (or incorrectly), etc. Pros The ability to customize it to suit the needs of our multi-practice/multi-doctor organization. Cons The continuous glitches that happen after an update. Makes me reluctant to do the update when it is launched. I also wish that the lens definition table was either updated more frequently or gave us the ability to edit Compulink owned lenses when they are incorrect. Reason for choosing Compulink The ability to customize and how detailed the system is. Review Source GD Gary D. Owner/OD Medical Practice Used the software for: Less than 6 months ### "Compulink is trying" October 28, 2016 3.0 When I started with the product they had just introduced Version 11. They have had multiple revisions to the product even since then which has made it better in some ways and worse in others. I use the cloud-based version and the software is never down when I need to use it except when my internet provider has failed me. The Practice Management portion of the software works well except for the scheduler. Posting checks and managing payments is simple. The insurance interface is good only for medical claims and won't do most vision only plans. Inventory management works well and it's nice to be able to print frame tags w/ a Dymo label machine rather than an specialty printer. My staff have not complained about the ordering process. The EHR has changed recently which has made it easier to enter data. I'd rate the EHR as average compared with others I've seen but this can be a matter of personal preference. I don't like interfaces that are too simple or too complicated. This one is mid-complicated, but if I could customize it, I could make it excellent. That is available but at a much greater expense. Pros Not overpriced. Customer support is good. They are trying to make it better. They have an online forum where you can make improvement suggestions and if other users agree, then they will try to do it. They don't charge you while you are training on it which is good because it takes a lot of training. They have tons of help files and online training courses and if you still can't figure it out then customer support will help you. Cons The scheduler in the latest iteration of the software is terrible. It does not block out time slots for the patients you schedule. This leads to over-bookings by staff who must study each entry on the schedule to see how much time is allotted for the blank spaces under it. The Basic/least expensive version has limited customization and the latest version has made it less so. Long learning curve. Review Source RF Ryan F. Office Manager Medical Practice Used the software for: 2+ years ### "Compulink Eyecare Advantage" August 10, 2020 4.0 Pros In general the product is easy to use. If you are unsure of what to do or where to go in the software, the Help feature allows you the ability to look up key words to get the answer. Their support team is also great to work with. The ability to customize screens and the VSP integration are huge positives for our office too. Cons Updates to fix certain bugs often cause other areas of the software, that were working fine, to glitch. The ledger can be confusing and the receipt for the patient is hard to understand for staff and patients. The tables can be a little intimidating at first, but once you understand how they work, it becomes easier. Reason for choosing Compulink Compulink was chosen because it was an all-in-one system that has practice management, optical and EHR. Also the fact that it is customizable was a plus for the office. Review Source NH Nathan H. Optometrist Hospital & Health Care Used the software for: 6-12 months ### "Customization is king" July 15, 2020 4.0 Overall I am fairly happy with the product. I have not loved any EHR for optometry, but Compulink is the one I have hated the least. I chose Compulink based on them being relatively well established, their customization ability, and the customer service is decent. I do wish some of the core coding could be customized. Pros Customization ability. Decent optical inventory/product ordering functionality. Responsive customer service. Ledger and billing is generally user friendly. EHR is fairly intuitive with tolerable amount of button clicking. Cons Patient scheduling functionality could significantly improve. Certain core coding is not able to be customized. Eyefinity interface was boasted during marketing but very disappointing in terms of actual usability. Alternatives considered [MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)[ModMed](https://www.capterra.com/p/124590/EMA/) Reason for choosing Compulink Customization ability, fewer button clicks, cost, familiarity, option for server-based system instead of cloud only, customer service, brand pervasiveness/longevity, aesthetics of screen layout and general appearance Review Source JG Judy G. Owner Hospital & Health Care Used the software for: 2+ years ### "Great Software for Optometry!" August 7, 2020 4.0 Overall Compulink does the job for my line of business and I’m satisfied with the software. Pros Easy to use for billing, EHR and scheduling. I’ve used other EHR systems and softwares and Compulink is simple to use with many features. It’s can be customized to an extent for the cloud option. Cons The software goes through update so far once a year. Usually the updates in improvements are not as noticeable to me as the glitches that result from the updates. A little annoying. Alternatives considered [Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/) Reason for choosing Compulink Price point and I had used the system before while working for another optometrist. I was familiar with the product but almost a decade prior. Review Source SB Shelly B. owner/optometrist Hospital & Health Care Used the software for: 2+ years ### "Compulink EyeCare Advantage Review" August 5, 2020 4.0 We started using the EHR when it was federally mandated and have not looked back since. Overall, we are satisfied with Compulink Software. Pros I have used Compulink for over 12 years. I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments. Cons I feel the price I pay per month for software support is high. My team rarely calls for support so I don't feel like we receive our money's worth every month. Would like a feature to be able to double book on our schedule. Would be nice to have all the bug's worked out of new software updates prior to launching them. It seems like every time we get an update it messes up several things. Review Source IB Ilan B. Podiatrist Medical Practice Used the software for: 2+ years ### "My experience with Compulink" August 8, 2020 3.0 Pros I felt that the billing software aspect of the program is easy to use, comprehensive and relatively cheap with respect to the price that I was paying. The support that was provided when my billing secretary contacted the company was almost always resolved in satisfactory outcome. Cons I found that certain ways that I was documenting were very difficult to implement with this software. Specifically, my treatment plan I also wish that setting up templates for faster documentation would be easier. Reason for choosing Compulink Price Traknet quoted me a very high price initially to convert my billing software! Review Source JC Jeffrey C. President and owner Medical Practice Used the software for: 2+ years ### "Cooper Eyecare review of compulink" March 10, 2023 5.0 Effient, integrated work Pros Sending history and demographics to patient before the exam; authroization through compulink; integration of equipment; integration of contact lens evaluation, ordering and sales; ability to customize; logic in presentation of their tabs Cons automatic calculation of the contact lens needed from the refraction, trial contact lens, and over refraction. Ability to import or use excel sheets with compulink Review Source JR John R. I.T. Administrator Medical Practice Used the software for: Less than 6 months ### "Compulink, The Good, The Bad, The Ugly." November 30, 2016 4.0 Compulink is a great piece of software and very well thought out. But what draws you to this particular EHR software can also deter you. Let me explain, Compulink's main selling point is how customizable it is and how easy it is to switch from paper charts to EHR. But what they don't tell you is that the more you customize the software the less support they can truly offer and the more work you have to do to keep it all up to date. Don't get me wrong, Compulink's support staff is some of the best support people I have ever worked with. But the more you customize the less they can really do to help you. So the customization ends up being both a blessing and a curse. Overall, I would say that I would recommend the software mostly because of the great support and the fact that they do try and listen to you when you ask for a change in how the software fundamentally works. It just takes some time to get used to just how very different this EHR software really is compared to most other's available. Pros I think the best thing I like about the software is the ability to write small "smart scripts" AKA "smart functions" in the EHR software that allows you to do many different things and even automatically fill out certain parts of the chart for the nurse and/or Doctor. There is also some printing functions that allows you to customize and print out specific letters to the patient and automatically fills in the patient's details or whatever you need really. The "screen builder" within the software is also very easy to use and makes customizing the software to how you want it to look very easy to do. Cons As I stated before, the customizations that you are encouraged to make can also cause huge issues in the functionality of the software. If you mess up your layout, the ramifications to the stability of the EHR software can be huge. Review Source HF Heidi F. Owner/Optician Retail Used the software for: 6-12 months ### "InSite Optics vs. Compulink Healthcare Solutions" August 12, 2022 4.0 I like that Compulink Healthcare Solutions has been customizable for Optician only work flow. Pros The software is detailed and all encompassing for eyecare needs. I've used it for many years prior to this business, easy for me to use. Cons IT WOULD BE AMAZING if you could figure out how to make it possible to email or send receipts through the Compulink software to patients, as I am mobile and bringing/finding a reliable small printer is somewhat frustrating. Reason for choosing Compulink I was already familiar with it and it was less expensive monthly. Training time would be minimal. Review Source SG Susan G. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Compulink Software Review" August 29, 2020 3.0 Software Support is amazing They are top notch and always provide a solution in a timely manner. Pros I like that the software is customizable by the end user. I also like that optical inventory and Rx’s are in the same software and included on the patient ledger as most other systems do not have this functionality. Cons Updates that are released with errors. It is frustrating to upgrade to a new release and have to learn all the new features and then have to call support several times to report and fix errors. It is even more frustrating when there is no solution to an error and you have to wait for a fix and put up with the errors until the fix comes out. . Reason for choosing Compulink Integrated optical and practice management. Review Source EM Erica M. Owner Mental Health Care Used the software for: 2+ years ### "Very out dated" October 15, 2019 3.0 I love their customer service. The rest is very complicated and out dated. Pros I loved the customer support. We have used the system for about 8 years and the customer support is great! They get back to you quickly and always willing to help. Cons It is very complicated and seems outdated. You have to build tables in the calendar and add times. Also the updates usually go very bad. One time all of our calendars went missing and we lost all our appointments. Reason for choosing Compulink It was cost efficient. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) We needed a web based browser and something a little more reliable. Review Source RW RICHARD W. Optometrist / Owner Medical Practice Used the software for: 2+ years ### "A Day in the Trenches" August 20, 2020 4.0 We were one of their first customers in the late 80's. Several times we have looked at and reviewed other industry software and keep coming back to Compulink as the best for our situation. As with any software company, you wish the programmers would spend a week in our practice watching us use their product to understand the pitfalls and redundancies they have created that annoy on a daily basis. Pros Scalable and customizable. We have multiple offices and have the ability to schedule patients from anywhere to anywhere. There is a robust inventory control section that we use a lot. It is designed specifically for our profession that has lots of uniques facets and needs. Cons The web registration feature is cumbersome and not patient friendly. We finally had to go to another solution. Reason for choosing Compulink Scalability and customization Review Source PA Pamela A. Account Specialist Mental Health Care Used the software for: 2+ years ### "EHR" September 2, 2020 5.0 the reporting is awesome. I have been able to run a graph for every aspect of the business that my administrator asks for. There is so many reporting opportunities it is actually difficult to decide which report would work best sometimes. Pros posting information in the EHR is quite simple. We were able to design a few templates for unique information gathering. We have gotten help with the templates in a timely manner just as we would have for the compulink owned templates. The only issue is that they are little more difficult in correction if something has not laid out correctly in our own templates. sometimes will need to have a call back but always the representative did work as quickly as possible Cons I am uncomfortable with the form design as it is very technical. Review Source JK James K. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Overall Very Strong Product" August 11, 2020 4.0 We can better track sales and production and save time with patient online registration to maximize the patient history. The data in and out of Compulink to our refracting system ELIMINATES transcription errors for spectacle prescriptions. Pros The EMR is easy to use and integrates well with our pre-testing equipment and automated refracting data. Even the standard, non-customized EMR templates work very will with creating "data norms" to make charting very efficient. I am very pleased with the very detailed online patient registration and health history. It saves a TON of time and allows us to show a very detailed patient history if a record were ever audited by insurance. Cons The minutiae of adding spectacle lens products is complicated. Review Source MS Michael S. Optometric Physician Medical Practice Used the software for: 1-2 years ### "Compulink Eyecare Advantage Software" August 8, 2020 5.0 EHR was a subject that seemed to be a hurtle no practice wanted to initiate. This mountain was reduced to a hill which my practice accomplished with their software. Pros The ease of use in a busy practice. The conversion of my previous data to Compulink. Great instruction of software online at times convenient to me. Cons There were not any dislikes since all of my boxes were checked Reason for choosing Compulink Well organized company with great support and ease of contacting support. I am on the east coast and any of my concerns were addressed at 6 am pacific if needed. Review Source LR Lisa R. Administrator Medical Practice Used the software for: Less than 6 months ### "Reviewing our new system" August 29, 2023 5.0 Pros Product gets easier to use as you do more and more. There was a lot up from to get the setup going. Cons There were some parts that we needed to get added to the documentation side and they are working on that now. Alternatives considered [Sightview](https://www.capterra.com/p/5411/ManagementPlus/) Reason for choosing Compulink customer service Review Source LK Lowell K. Office Manager Medical Practice Used the software for: 2+ years ### "Compulink Eyecare" August 27, 2020 4.0 We've used this package since 2003; their team has stayed up-to-date with industry needs and requirements, the program is comprehensive; when we've had issues and problems their team has been quick to respond and usually satisfying with their solutions Pros it offers a lot of functionality and the different modules integrate well one with the other; there is a very active group of Compulink users that share ideas, solutions and seems to work well with Compulink. Cons little bugs and glitches here and there; icon design and layout (title bar icons not in the same place in different modules); there's a whole lot of functionality and complexity that our one-doctor rural office doesn't really need Review Source Similar Products Featured ## Related categories [Orthopedic EMR](https://www.capterra.com/orthopedic-emr-software/)[Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.